Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Do you know of any suppliers of this wound care tape on the internet? I am looking for a better price than that offered by Rejuveness.com which sells their tape for $7.95 a roll. Thank you.

Answer

Dear Mr. Burdion:

Thank you for your inquiry.  What size roll are you looking for?

Please let us know.

Respectfully,

Customer Service Dept.

Date Posted:
1/7/2004 2:25:36 PM

Question
I am looking for two types of items for a hip injury to help in rehab. One is a cold pack wrap that will stay on my right side covering entirely the hip and gludial area on the right side. I also need a support girdle that will extend down to the knee. I currently use a wide ace bandage wrap ( substituing for the hip and gludial muscles until I can re-build these muscles to support the numb foot and lower leg ) however the constant separating and tugging is driving me crazy! I have 4 kids and I need both the cold wrapy and support system to allow for mobility. Any ideas?

Answer

Dear Ms. Aguila:

Thank you for your inquiry.  The two product that we have the may remotely fit your needs is the Universal 10" Abdominal Binder and Lumbar Sacral Supports.  We do not carry any cold pack wrap that would meet your description.

Respectfully,

Customer Service Dept.

Date Posted:
1/7/2004 1:19:22 PM

Question
can these be used with kids? I am thinking of using these with a 4 foot tall child.

Answer

Dear Ms. Landy:

Thank you for your inquiry.  Theeuro style forearm crutch has an adjustable height from 29" to 38" (in one-inch increaments) for a custom fit.  We would recommend measuring the distance from the floor to the base of the bent forearm in a straight line to determine if that distance falls within the adjustbale height of 29-38 inches.  If you have any other questions please call us toll free at 1-877-706-4480.

Respectfully,

Customer Service Dept.

Date Posted:
1/6/2004 11:38:53 PM

Question
Do you have any idea where I can purchase a ramp/ pillow to elevate my head for more comfortable and therapeutic sleep?

Answer

You may wish to consider the following pillows to offer better sleeping comfort. 

Date Posted:
1/6/2004 7:21:44 PM

Question
I have been diagnosed with myofascial pain in my shoulder. I've tried a lot of treatments. Nothing works. I've heard ethyl chloride spray is very good. What do you suggest and how do you use and store it?

Answer

Ethyl Chloride spray should provide you with temporary relief from pain in your shoulder.  To apply simply point the nozzle at the affected area and compress to spray.  Be careful to close your eyes and try not to enhale during the application process.  You may wish to wear safety glasses and a mask, or simply throw a towel over your face.  The product should be stored in a cool, dry location.

Date Posted:
1/6/2004 3:50:53 PM

Question
I am looking for a Cervical/ Lumbar traction unit for an out patient clinic.

Answer

We do have the following Cervical/ Lumbar traction units available:

Pronex Pneumatic Cervical Traction Device

Cervical Home Trac

Cervical Home Trac Deluxe

STx Lumbar Traction Device

Lumbar Home Trac

Please contact us with any additional questions toll free at 1-877-706-4480.  If you are a medical professional, you may be eligible for our medical professional discounts.

Date Posted:
1/6/2004 2:34:19 PM

Question
I'm looking for some IV poles and clamps that can be attached to surgery tables or guerneys.

Answer

Dear Mr. Fleming:

Thank you for your inquiry.  At this time we do not carry the the IV tree separately.  The IV tree is the top section that has the hooks for the IV bags.  On a typical stand, the top portion can be removed and placed into a holder on a table/ guerney.

Respectfully,

Customer Service Dept.

Date Posted:
1/4/2004 7:39:14 PM

Question
I´m searching for 3 to 4 equine 3 metres long gastroscopes, new or used.

Answer

Dear Mr. Casaus:

Thank you for your inquiry.  At this time we do not have this product available.

Respectfully,

Customer Service Dept.

Date Posted:
1/4/2004 12:23:38 PM

Question
Does MSEC carry Becton Dickinson's support stocking?If it does, how to order the one with product number: BD204004 V-2 small firm support stocking?

Answer

Dear Mr. Yu:

Thank you for your inquiry.  However, at this time we do not carry Becton Dickinson's support stocking.  Please feel free to contact us with any other questions.  Respectfully,

Customer Service Dept.

Date Posted:
1/3/2004 2:28:11 AM

Question

I had a difficult time locating Jackson Pillow.  Do you carry one and if so, where on your web site can I find it?  Thank you for your assistance.

Answer
Thank you for your inquiry.  We do carry  The Jackson Pillow - 7" Dia x 17" L.  It is designed with firm polyester fiber at each end of the pillow to position the head and neck, with softer support in the middle for comfort. Reduces head, neck, shoulder and back discomfort. Correctly aligns the spine, keeping the upper body and back muscles relaxed and free from tension. Supports the neck and cradles the head, keeping the airway open and free from obstruction.

Date Posted:
1/2/2004 11:52:16 PM

Question
looking for an IV pole with a 5/8 inch and 1.5 inch diameter rod

Answer

Dear Mr. Clark:

Thank you for your inquiry.  Most of the IV poles that we carry have a standard 1 inch pole diameter.

Are you looking for those exact diameters for a specific application?

Respectfully,

Customer Service Dept.

 

Date Posted:
12/30/2003 8:21:57 PM

Question
Can a kitchen stool bought at a medical supply store also be used as a shower stool or are there differences and is a separate shower stool needed?

Answer

A shower chair is made out of light weight, mildew & rust resistant materials such as plastic and aluminum. It may also come with non slippery base for the legs.  A shower chair is designed to enable the water to seep through, without collecting on the seating area.  Additionally the chair may have adjustable seat height and may come in a size that would fit into a standard bathtub or shower.  Furthermore, it is not a good idea to use the same chair for standing and sitting on.  Ultimately, we would recommend investing in a shower chair.  We offer a large selection of bath chairs and stools. Ultimately, it is safer and healthier.

Date Posted:
12/30/2003 6:15:46 PM

Question
Where can I find metal fasteners for ace bandages?

Answer

That is an excellent question.  We are actually not sure where these fasteners would be seperately sold.  For use on retantion of elastic bandages, we would recommend using cloth tape such as Hypoallergenic Cloth Tape. It comes in several different size 1/2 in, 1in & 2in, 3 in.

 

Date Posted:
12/29/2003 7:31:30 PM

Question
need info on acid mantel disruption associated with jacuzzi's,, rash red bumps any studies completed by universities etc..

Answer

Dear Mr. Vassallo:

Thank you for your inquiry.  However, we do not have access to this type of information.

Good luck with your search.

Respectfully,

Customer Service Dept.

Date Posted:
12/29/2003 6:35:31 PM

Question
Does your bariatric shower bench, model #SB50RVE, have an adjustable height seat?

Answer

The bariatric shower bench, model SB50RVE does come with an adjustable seat.  It is made out of heavy duty, rust resistant frame and high strength blow molded seat and back.  It has a weight capacity of 500 lbs.  This is a highly reliable unit and has received customer praise.  Please call us toll free at 1-877-706-4480 with any other questions.

Date Posted:
12/29/2003 1:41:07 PM

Question
We will be starting our son in 2D soon and need to get him diapers. He's 14 and has a 26" wiast. It looks from your site that the Attends, ATN, prime time plus, and promise ultra briefs will all fit him (briefs is just another word for diaper right?). Which would be best? I guess we are more concerned with absorbancy than economy at this point.Betty

Answer

Dear Ms. Girard:

Thank you for your inquiry.  As far as the absorbancy is concerned, both of the products you are considering will do the job just fine.  The choice between the products ultimately boils down to the fit and comfort.  Unfortunately, the only way to determine that is to try the product out.  If you have any other questions, please feel free to contact us at 877-706-4480.

Date Posted:
12/22/2003 4:07:57 PM

Question
I would like to purchase a Bard/ Baxter PCA Pump, Cat # 6464202 or 6464202R and the associated set. Please contact me if you have one available. Thanks.

Answer
Being researched by Mike 12/22/2003

Date Posted:
12/22/2003 11:38:24 AM

Question
What reusable moist heat packs do you carry?

Answer

Thank you for your inquiry.  We have several other types of reusable moist heat pack for face and body.  If you are interested you can find them here: 9 x12 wrap, face/sinus, small wrap

Date Posted:
12/19/2003 2:05:13 PM

Question
I am looking for a waist belt which can be helpful in reducing the weight gained during the pregnancy and support the ab muscles. I appreciate ur help.

Answer
We would recommend looking at Elastic Abdominal Supports or Lumbar Sacral Supports.  These products come in several different sizes and are used for providing back support and strengthening ab muscles as well as providing a more contour form to the body.  You can find these items on our web site by typing in Elastic Abdominal Supports or Lumbar Sacral Supports into the Product Search window on our site.

Date Posted:
12/17/2003 4:41:37 PM

Question
looking for used/refurbrished ekg machine, goose neck lamps, stools, hyfrecator,mayo stands. can you help??? need price and what about shipping??? brand names of these are not important as long as good working order. thanks for you time. r.w. tyer

Answer

Dear Dr. Tyer:

Thank you for your inquiry.  We have some of the items that you require.  However, we need more information on the products you seek.  For example, regarding the EKG, are you looking for interperative or non-interperative, number of leads, budgetary considerations, warrranty, etc.  A used/ refurbished EKG can can start from $600 and up.  Please call us toll free at 877-706-4480 to discuss your specifc product needs and we will be happy to assist you with your slection and purchase.

Respectfully,

Customer Service & Sales Dept

 

Date Posted:
12/16/2003 5:28:40 PM

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