Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
does this come in drop-arm need H-W-L

Answer

Hello,

 

This particular item is just a replacement seat for this type of commode. I am sending you an e-mail with the commode option you need.

Thank you, Damian-

Date Posted:
2/7/2015 6:13:37 PM

Question
What substance should be used to clean the hardwood if the unit is in a hospital setting. what should I clean the handlesThank you

Answer

Dear Greta:

Thank you for your inquiry.  We would not recommend cleaning the hardwoods with anything containing bleach.  Any mild commercial grade cleaner/ disinfectant would work fine though. 

Date Posted:
2/6/2015 2:28:32 PM

Question
Do you have one that you could roll out of the shower and place over the toilet

Answer

Dear Randy:

This chair will in fact work for your needs.  All you would need to do is remove the bucket and back up the chair over the toilet seat.  Just make sure you have enough clearance between the bottom of the chair seat and the top of the toilet seat.   If you would like a formal quote, please contact us toll free at 877-706-4480 x 104.

Date Posted:
2/5/2015 3:35:29 PM

Question
We just received your Stretcher for our Radiologic Technology program at Harrisburg Area Community College. We love it! It came with 4 round white plastic discs-opening in the center. They were attached attached to the IV pole What is the purpose or use for these? Thanks!

Answer

Dear Terri:

We are glad you are enjoying your purchase and we are happy to be able to accommodate you.  We will email me an image shortly to show you where to place these. 

Date Posted:
2/5/2015 2:24:00 PM

Question
We ordered this product; however, the ends are too large. Can you please advise me of another freer elevator in a smaller size The instrument will be used in a podiatry practice for toenail procedures.Thanks.

Answer

Dear Terri:

The standard size on the end of the Freer Periosteal Elevator is 5mm. 

Date Posted:
2/4/2015 1:16:26 PM

Question
Is this lab coat stain resistant I need to dye it, so I need it to be raw.

Answer

Dear Ms. Hanna:

Thank you for your inquiry.  The lab coat is made out of twill cotton.  You should be able to dye it.   Please let us know if we could be of further assistance. 

Date Posted:
2/4/2015 11:31:35 AM

Question
Can I use this to place on the normal sheet of the bed of my dad he use now a dipper but sometimes the urine pass the dipper and we dont want to wash everyday the sheets... is this confortable for the patient?He use a single bed... Thabks for your help

Answer
Dear Rodrigo: Thank you for your inquiry. This is fact the intended use of the stretcher sheets is to absorb bodily fluids. So this will work well for your needs.

Date Posted:
2/3/2015 7:58:09 PM

Question
Hi, I''m Normah from WTK Manufacturing Sdn Bhd, a leading company in Malaysiainvolving in manufacturing medical equipment, medical gas pipeline system products and medical furniture as well. We are interested with your product listed in your website. Details as below:- Bariatric Foam Mattress Item# F615TTUF The bariatric mattress is designed for the larger patients. Heavy-duty, high-density foam combined with fluid resistant cover make this bariatric very reliable. DetailRelatedAsk the Pros Features: High quality dense foam for firm support Water resistant vinyl cover Comfortable firmness throughout Durable construction designed for long term use Compress pack for easy delivery and minimum storage space Fire retardant product Specifications: Width: 54 in Length: 80 in Height: 6 in Weight capacity: 800 lbs Kindly advise us how to purchase this item from your side. We are looking forward to hearing from you soon. Thanks and Regards Normah Mrs

Answer
Dear Mrs. Normah: If you can specify your address along with desired quantities we will be happy to put together a pro-forma invoice including delivery. For international shipments, we required a bank wire transfer in the full amount of the purchase.

Date Posted:
2/3/2015 3:01:06 AM

Question
Does this have the paper roll dispenser

Answer

Good Morning,

This treatment table does not come with the paper roll dispenser; but it can be added for an additional charge. We also offer the paper dispenser and the cutter combo. I can work on a formal quote if you wish. All I would need is your shipping address.

Let me know, thank you!

Damian-

 

Date Posted:
1/29/2015 10:19:28 PM

Question
I am looking for a single or the normal double parallel bars that works like a volleyball pole would work in a high school gym. It has a port in the floor that it slides into and is able to be removed and the hole closes up becoming flush with the rest of the floor. I went looking through your selection and saw some that you could bolt to the floor but we need the versatility of removing the bars to allow for other events. If you could let me know if you have anything like this that would be appreciated. Thanks for your time and help,

Answer

Hi Jason:

Thank you for your inquiry, would a movable, collapsible unit work for your needs.  We also offer parallel bars which can collapse against the wall.  Please advise. 

Date Posted:
1/29/2015 3:58:08 PM

Question
Hi,Are the electrodes biocompatibleDo I have to use them with gel?Can I use them for oral usage?Best Regards

Answer

Good Morning Vosi,

This type of electrodes are not biocompatible. They are pre-gel, no need to use get. They cannot be used for oral usage.

Please let us know if we can be further assistance,

Date Posted:
1/29/2015 8:04:59 AM

Question
Hi.. Im interested with this product. Can I know more about this shoes Is that can measure pressure or what? Can you please tell me more about this shoes. I'm from Malaysia.

Answer

Good Morning,

I am sending you the full specs via e-mail.

Date Posted:
1/28/2015 5:49:21 PM

Question
Is this unit OSPHD approved for use in California. We are a retirement community and will be using the blanket warmer in our new health center which is under the OSPHD jurisdiction.

Answer

Good Morning Julie,

 

Our 7.5 Cubic FT Capacity Dual Shelf Blanket Warmer is NOT OSPHD approved for use in CA; however you can purchase the OSPHD Assembly brackets to make the unit OSPHD approved for use in CA.  I would be happy to provide you with a formal quote including the OSPHD brackets with shipping charges to CA. Would you mind providing me with the full shipping address?

Thank you, Damian-

Date Posted:
1/26/2015 10:54:25 PM

Question
Hello-Im curious. In what ways is this product helpfulI would like to learn of all the benefits and also any possible contraindications. And size selection...any tips?Sincerely,Ginny

Answer

Good Morning Ginny,

 

This product is helpful  to reduce risk of injury from a fall from the bed. There is no contraindications to have this mat next to the bed, it's actually a benefit because it will protect against injury.  We carry the following size on this type of material :  30X72X2, 36X72X2,

Please let me know if you would like to receive a formal quote including shipping charges.

Thank you, Damian-

Date Posted:
1/26/2015 7:07:02 PM

Question
Need a quote for 10 N-190 with pat cable and reuable probe.

Answer

Good Morning Joe,

 

You will be receiving a formal quote in the course of today. Would you mind providing me with the shipping address for shipping purposes?

Thank you, Damian-

Date Posted:
1/26/2015 5:24:53 PM

Question
hello, there.1. can this shoe be used for work where a lot of walking and standing are involved I am dental assistant and had stress fracture on my feet. 2.are they durable with rocking platform?please respond by e-mail to dallidag@yahoo.comthank you

Answer

Dear Antoaneta:

Thank you for your inquiry.  The pressure relief shoe is designed to be used in the same manner as your current footwear. 

Date Posted:
1/26/2015 6:36:55 AM

Question
Would like to know how much this vest and skirt weights all together considering the PB free option and lite option,On the other hand I also would like to know if you ship to Mexico.If not, I just would like to confirm you can ship all over USA.Thanks!

Answer

Hello,

The vest and skirt all together in PB option weights= 16lbs   and lite option weights=14lbs.
We can ship directly to Mexico or send it to a freight forwarder anywhere in the USA. When it comes to International orders you would be required to do a Wire Transfer for your order to be processed. 

I can send you a formal quote including shipping charges, all I would need is the full shipping address.

Thank you! Damian-

Date Posted:
1/25/2015 8:43:51 PM

Question
Good Afternoon: Do you make separate hand rails which can be retrofitted or attached to Exam Beds Brand Ritter Model 222 please?

Answer

Dear Mike:

Thank you for your inquiry.  Exam bed rails are manufacturer specific.  We would suggest contacting Ritter for handrail options and recommendations. 

Date Posted:
1/23/2015 6:42:08 PM

Question
With this electrode, can 2 TENS wires be placed? 2 wires into 1 electrode? Item# 521EXAMM ValuTrode Specialty Electrodes - 2.2 x 2.5

Answer
Dear Dr. Greenberg: Thank you for your inquiry. Two lead wires can not be placed into one electrode. We do not carry electrodes with that feature.

Date Posted:
1/22/2015 6:17:45 PM

Question
I need pricing on bariatric bed linen: flat sheets, fitted sheets and thermal blanket. the bariatric mattress we have is a 42 thank you,

Answer

Hello Christina,

Thank you for your inquiry. My name is Monique Martinez and I will be emailing you shortly.

Date Posted:
1/22/2015 5:29:35 PM

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