Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Do these sheets have elastic corners or pocket corners Thanks

Answer
Thank you for your inquiry. These sheets do have elastic fitted corners. Thank you

Date Posted:
1/2/2014 12:52:23 PM

Question
Is SeaSorb alginate dressing the same as SeaSorb Calcium alginate dressingIs there a difference. Please help.Thank you.

Answer

Thank you for your inquiry. There is a slight difference between the two, please see the information below:

Biatain Alginate Dressing and Filler are very comfortable and soft with excellent gelling properties, conforming to any wound size and shape and supporting wound healing capabilities by providing a Moist Wound Healing environment. They have superior vertical absorption to reduce maceration and forms a cohesive soft gel ensuring easy, pain-free one-piece removal.

When Biatain AlginateDressing and Filler come into contact with wound exudate the calcium ions from the dressing are replaced by sodium ions present in the exudate. This ion exchange causes Biatain Alginate Dressing and Filler to form a soft, cohesive gel which locks the exudate inside ensuring less risk of leakage or damage to the periulcer skin.

Date Posted:
12/31/2013 11:52:59 AM

Question
provide me the manufacture name plz.

Answer
The manufacturer of this cabinet is Sandusky Lee.

Date Posted:
12/31/2013 3:02:16 AM

Question
can i use for PRP. seperating cell from plasma

Answer
Thank you for your inquiry. I'm waiting to verify with our centrifuge specialist who is returning on Monday, Jan 8th. So, I will have an answer for you shortly. Thank you for your patience.

Date Posted:
12/30/2013 9:01:15 PM

Question
Can you find a ozone sauna that can be used for home care? My daughter is fighting cancer and this machine would help with chemo toxins.

Answer
Thank you for your inquiry.  Unfortunately, this is not a product MSEC currently offers.

Date Posted:
12/29/2013 11:34:03 AM

Question
Do these have the plastic exterior What is their capacity? Also, FYI it says the phone number is optional but web page would not let you continue without entering it. So I guess its not optional.

Answer
This style brief has been discontinued by the manufacturer.  They do offer plastic backed briefs with moisture lock protection up to overnight incontinence.

Date Posted:
12/29/2013 7:30:20 AM

Question
Do these have the plastic exterior

Answer
These do have a plastic type exterior.

Date Posted:
12/29/2013 7:26:51 AM

Question
Dear sir / madam, We are Tecomarine Offshore Sdn Bhd, one of the dedicated vendor for Oil & Gas industry in Brunei Darussalam. Recently we have a requirement for 'Energy Saver Single Ceiling Mount Light'. As for that, we do appreciate if you could offer and quote to us the best price for this enquiry. Kindly advise whether the items is ex-stock or otherwise please state the delivery time to reach our local forwarder in USA. Thank you and look forward to receive your reply ASAP. Regards, Aliff Ariff Tecomarine Offshore Sdn Bhd

Answer
Dear Mr. Ariff: Thank you for your inquiry. How many units are you interested in purchasing.

Date Posted:
12/24/2013 3:51:48 AM

Question
I would like to know if the list recommended follows any form of international standards or it is recommended based on preference by certain experts.

Answer
Dear Low Liang Yuan: Thank you for your inquiry. Basic Laparotomy Set is essentially a set of instruments which may be used in most basic laparotomy procedures. It is akin to a socket set. Not all of the sockets are necessary for a particular project, but they are there if needed. Please let me know if we can be of further assistance, We will also be happy to quote you government pricing.

Date Posted:
12/23/2013 9:43:21 PM

Question
I wish to buy this item.do you ship to singapore? Total cost including freight charge?

Answer
Dear Mr. Lee: Thank you for your inquiry. How many of these would you like to purchase?

Date Posted:
12/23/2013 4:03:14 PM

Question
How durable are these mats How well do they stay in one place and not move?

Answer
These mats are intended for single use.  We could perhaps obtain a sample if you would be interested.

Date Posted:
12/22/2013 2:32:41 PM

Question
I waslooking forSelect Lite Lancing Device. Does the Invacare replace it Is it just as good for injecting 3 or 4 times aday?Your response would be greatly appreciated..Harold

Answer
This item features similar qualities as the unit you mentioned.  The Invacare unit is of an economy grade and is acceptable for light use.

Date Posted:
12/21/2013 3:18:10 PM

Question
Sir/madam, I am a medical doctor based in Abuja, Nigeria and would like to buy your products. I have made some selections and would like you to give me the total cost of my selected products and later the cost of shipment to Apapa, in Lagos, Nigeria. I have carefully selected those products that will comply with our Power in Nigeria, which is 220V. I will also ask for Discount as I will regularly be buying from your company. Here is my list; 1 TREATMENT TABLE WITH ADJUSTABLE BACKREST I need 3 in number 2 EXAM LAMP,#31414BRT I need 4 in number 3 PNEUMATIC EXAM STOOL # 064MAEMM I need 5 in number 4 3-PANEL PRIVACY SCREEN #30007BRT I need 2 in number 5 3-PANEL SCREEN WITH CASTERS # 9313WIN 6 FOUR PANEL PRIVACY SCREEN WITH BLUE COLORS #0473WIN 7 DIGITAL WEIGHING & MEASURING STATION w/AUTOMATIC BMI CALCULATION 8 22K GOLD-PLATING SPRAGUE RAPPAPORT STETHOSCOPE I need 2 in number 9 ROUND FLOOR SPHYGMOMANOMETER # 5741FLGUR 10 DIGITAL MERCURY DESKTOP SPHYGMOMANOMETER # D2009ADC 11 ANALOG LABORATORY INCUBATOR 57 LITERS # 175A-4121-LCILW I need the 230V 12 BINOCULAR COMPOUND MICROSCOPE w/RECHARGEABLE BATTERY I need 2 in number 13 LAB HEMATOCRIT CENTRIFUGE # 3057-FH40-CPZLW With 220V AC Adapter power cord 14 FIXED SPEED CENTRIFUGE # 1051-FA80-C8ELW I need 2 in number with 220V 15 8-KEY DIFFERENTIAL COUNTER #YK80-MFID-LTCLW 16 BLOOD MIXER # 1T61-7FLB-LXMLW I will need the 220V AC 17 ADJUSTABLE HEIGHT 4-HOOK IV POLE I need 4 in number 18 DIAGNOSTIC MAGNIFYING HAND HELD UV LIGHT # MHH-LWCBMC Thanks even as I wait for your reply Emma

Answer

Dr. Akuchie,

Thank you for your request.  As we spoke on the chat earlier with regards to this list of items, I will be happy to provide you with the quote. 

If you have any questions, please contact me directly via e-mail at Brittany@MSECompany.net or phone is 877-706-4480 ext 106.

***Spoke w/ this cust on chat 12/20 BES***

Date Posted:
12/20/2013 11:28:35 AM

Question
Hello,I would just like this order updated with the correct address information on our company account. I noticed I made an error while setting up the account and the address is off a little on the order number above. The address is updated on the website account. Thanks

Answer

Hello Ms. March, 

We do have an order in our system for you.  The original order was cancelled as we had not been able to reach you by phone or e-mail.  If the address on your number 140321 is accurate, we will proceed accordingly.  To note, the address on this order is as follows:

1906 SYRCLE DR STE 2
DANVILLE, IL 61832

Date Posted:
12/18/2013 11:47:00 PM

Question
Hello,I would like to know if our company may submit our standard purchase order by fax or email for the current order placed online through our account. Please call or email with this information please.Thank You,Mindy MarchSharing Caring Hands Llc

Answer

We do accept purchase orders, however if you have not purchased with MSEC before, we do generally require prepayment for your first order.  We have e-mailed you with a credit card authorization form and purchase terms for your order which include delivery charges.

We will need you to sign and fax back to us the purchase terms as well as provide a credit card for payment of this purchase. 

Date Posted:
12/18/2013 11:41:32 PM

Question
i need 10 piece of mobile plastic cart five drawer in jaipur

Answer
The mobile PVC carts we offer either have 3, 4 or 6 drawers.  We will be happy to quote to you 10/ea of the 6 drawer cart.

Date Posted:
12/18/2013 9:14:30 PM

Question
HI,just wondering if you have any available exam tables for rent

Answer

Dear KD:

Thank your for your inquiry.  There is not much of a market for renting exam tables due to natural wear and tear.  There is a market for used/ refurbished tables, but with those it is usually "as-is".  It is more practical to purchase them outright and then reseller or donate.  If you would like to receive a quote for a table, please email us your shipping destination along with your contact info. 

Date Posted:
12/18/2013 4:06:31 PM

Question
Can you please send me a quote for three evacuation chairs with cover and mounting for schools. I appreciate your promptness in this.

Answer
The quote will be sent to you shortly. 

Date Posted:
12/18/2013 12:04:38 PM

Question
Hi. I would like to purchase the item below - do you ship to the UK? http://www.medical-supplies-equipment-company.com/product/ppf/id/29646/new_prod_full.asp Thanks

Answer
The cost for delivery of this item, quantity 1 is $55.60 USD.

Date Posted:
12/16/2013 7:39:09 AM

Question
Hello I was wanting to know how much your lead apron weighsThank you

Answer
These aprons weigh approximately 15 pounds.

Date Posted:
12/15/2013 9:28:00 AM

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