Ask The Pros:
If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
What is the different temperature settings on the tubLowest and highestThqnks
Answer
There are no temperature settings on the tub. The temperature of water that is put into the tub is what will be maintained for a period of time until it reaches room temperature.
Thermostatic mixing valves are recommended as a water source and the control valve is set to deliver water at temperatures up to 115º F.
Date Posted:
11/1/2013 10:24:43 AM
Question
Can you please tell me what the spool for this product is made of and are there manufacturer guidelines to sterilize this product. We are having a problem with our current wire plastic spools melting during sterilization. Thank you for your help.
Answer
These spools are wooden and can be sterilized under standard sterilization guidelines.
Date Posted:
11/1/2013 8:43:15 AM
Question
I have a customer that wants me to quote them on your part number 891-EACA Neoprene breathing bags. As part of my quote, I will need to be able to document to them the manufacturer of the bags that you stock. Can you tell me please who makes the ones that you have? Steve Sutter Concrete Special Ties Kennewick wash
Answer
The breathing bags with product numbers ending in ACA are Anesthesia Associates Inc product line.
Date Posted:
10/31/2013 11:36:27 AM
Question
Would I be able to get the contact info of whoever is in charge of updating this page? We have a helpful online guide on STDs that we think could be a useful addition to this resource page. http://www.datingwebsites.org/guide-to-sexually-transmitted-diseases/ Thanks, Luke Brugh Editor at DatingWebsites.org
Answer
Please submit your link http://www.medical-supplies-equipment-company.com/add_link.asp. We will respond within 24 hours.
Date Posted:
10/30/2013 12:03:56 AM
Question
I would like to cancel the above order.Please confirm.Thank you.Christina
Answer
The order has been cancelled.
Date Posted:
10/29/2013 7:39:22 AM
Question
The shipping cost is too costly.How much do I have to purchase to get free shippingThank you
Answer
Dear Ms. Lai: If you purchase 20 or more, we will be happy to offer you free shipping.
GARY - not sure if you realized this was going to singapore.... do we offer free international delivery?
Date Posted:
10/28/2013 11:28:34 PM
Question
i NEED A PAIR OF FULL RAILS FOR A BARIATRIC HOSPITAL BED LOOKS LIKE THE ONES IN YOUR PAGES. THEY NEED TO BE ADJUSTABLE TO GO DOWN HALFWAY AND ALL THE WAY DOWN. PATIENT TAKEN OFF HOSPICE AND HAS A NEW BED THAT CAME ONLY WITH HALF RAILS. HE TRIES TO GET OUT OF BED, NEEDS FULL RAILS
Answer
Please let us know the brand of bed that you have. We will then be able to identify if the full rails we supply would be compatible.
Generally half rails are the standard for any bariatric bed package.
Date Posted:
10/28/2013 8:40:28 PM
Question
Can gyn exams be done on this table
Answer
Yes, gyn and other pelvic exams can be done on this table using the attached stirrups.
Date Posted:
10/28/2013 2:54:35 PM
Question
Are there end caps that can be purchased seperatly and attached so supplies do not fall from edges. WHat color is the base cabinet
Answer
There is not currently an end cap feature or option available for our base style cabinets.
The side panels are standard in a gray however the entire cabinet can be made one solid color if you wish.
Date Posted:
10/28/2013 2:47:48 PM
Question
I am looking for a wooden examination table with a rack underneath to put towels and gowns as well as a slide shelf on boths ends. THe table would be for EMG procedures. ThanksEduardo Zamora
Answer
This option can be added both at the head and foot of the following tables, only if you purchase as a flat-top table. If there is an adjustable backrest, the slide shelf cannot be added at the head of the table.
http://www.medical-supplies-equipment-company.com/SP/PPF/Param/799667_0_1_0/Products.asp
Date Posted:
10/26/2013 6:45:33 PM
Question
whats the cost for a single unit
Answer
Dear Dr. Singh:
We are unable to reach you via phone. Please contact our office toll free at 877-706-4480 regarding Sonosite Titan Ultrasound.
Date Posted:
10/26/2013 7:53:10 AM
Question
Dear Sir/Madam, Kindly send us your sales email address we have a long list of TONISLECTOMY SETS we that we are looking for
Answer
Thank you for your inquiry.
Please e-mail your list of items to Brittany@MSECompany.net for review. We will quote accordingly.
Date Posted:
10/24/2013 8:03:56 AM
Question
where are the sterilization instructions
Answer
You may follow standard sterilization guidelines for stainless steel surgical instruments for this Zipser Clamp.
Date Posted:
10/22/2013 1:35:39 PM
Question
Hi, I am working to open a new veterinary clinic for next spring. I am very interested in some of your product and they don't seem to be available in Canada. So I would like to get a quote including taxes, shipping and duty fees. The merchandise has to be shipped in Bromont, Quebec province. Please one quote for only this item: Item# 51-SMBKS 3 scales And please one quote for those 2 items: Item# 51-SMBKS 3 scales + Item# HW033-TEVDET 1 scale Thank you Dre Valerie Forest
Answer
Thank you, Dr. Forest.
Please expect the quotations from us shortly.
Date Posted:
10/21/2013 4:14:19 PM
Question
dear, i look for special calcium alginate straps / bandage for circumciosions. do you sell a article like this best regards esra weill
Answer
Thank you for your inquiry. We do have the above item available for purchase. It's also available in a smaller quantity box of five for $59.79 + Shipping charges.
Date Posted:
10/20/2013 2:41:41 PM
Question
Hi, can you please tell me who is the manufacturer of this pillow Thank you.
Answer
Hudson Medical Products manufactures this Jackson Pillow.
Date Posted:
10/19/2013 2:14:41 PM
Question
Do you carry CYTOCHROME P450
Answer
Thank you for your inquiry. Unfortunately, this is not an item currently in our inventory.
Date Posted:
10/18/2013 2:48:36 PM
Question
I ordered this for her for WC injury to left hand and she has not gotten it yet- what is the hold up Pt's DOB 10/13/1976 Address 143 A North Main Street perkasie, PA 18944 267-371-2778 is pt's cell phone
Answer
We do not bill any form of insurance and I do not see any orders outstanding in our system for delivery to this address. If you would like to order for her, we will need a Rx on file along with payment by Credit Card or PayPal.
Date Posted:
10/17/2013 5:25:32 PM
Question
Hi I need a supplier for a Viral Load Machine. Do you supply these machines?
Answer
Thank you for your inquiry. Unfortunately, this is not an item we currently supply.
Date Posted:
10/17/2013 6:24:21 AM
Question
Please do not call: prefer email. I need 5-6 liters to maintain a 92-93% concentration. Would the M6 be a good buy for me and could I carry it in a leather holder on my shoulder?
Answer
M6 Tanks are able to fit in shoulder carriers.
The duration of the O2 supply is shown in the table below. Depending upon your requirements for intake, this would determine whether or not this size tank would be best suited for you.
