Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
my mother has an itchy rash on low back, buttocks and groin. We think she is allergic to the plastic in her pull- on adult diapers. Could you recommend a type of diaper that would cause less allergic reaction. Thank you.

Answer

Dear Ms Dodson:

Thank you for your inquiry.  Unfortunately, without knowing exactly what your mother is allergic to, we can not recommend a suitable substitute.  You may wish to consult with a dermatologist about possible causes and options for treatment.

Date Posted:
5/2/2011 3:45:44 PM

Question
We have this manikin in one of our homes. The upper arm is broken and we are missing one of the bolts at the knee area. Is this something we can purchase A replacement arm and the knee bolt? Also, we are looking for an arm that we can use for IV training. Do you have anything like this?

Answer
Thank you for your inquiry. Regrettably, there isn't a replacement arm for this manikin. We apologize for any inconvenience.

Date Posted:
5/2/2011 2:35:31 PM

Question
How long can an Alldress remain in place before changing is necessary aside from becoming saturated with drainage

Answer
Alldress can be worn for up to three days before a dressing change is necessary. I hope that helps, and thank you for your inquiry.

Date Posted:
5/2/2011 1:32:23 PM

Question
How do your cubicle tracks work with a dropped ceiling

Answer

Dear Ms. Mills:

Thank you for your inquiry.  The cubcle curtain tracks are often times used with dropped ceiling.  Hardware is not included.  For installation, you will require bolts which will go through the predrilled holes in the track and large washers with nuts or a toggle nut/ bolt combo.  The installation is fairly easy and youshould only need a screwdriver.   

Date Posted:
5/2/2011 9:08:27 AM

Question
Good Morning: We have just purchased a hospital bed for my Mom with a premium mattress. I don't know the make or model of the mattress, but she finds it uncomfortably soft...she says it sags in the middle. I am wondering what the firmest type and brand of mattress that we can get for her Do you have any suggestions? Thank you. Janis Turner

Answer

Dear Janis,

Thank you for the inquiry.  In order for me to better serve you, I need to know the size of mattress you need. Please provide the dimensions and email them to me: christina@msecompany.net

Respectfully,

Christina Villa - MSEC SALES

Date Posted:
5/2/2011 1:32:20 AM

Question
My husband and i have cared for care for my two brothers whom have downs syndrome for 20 years in our home. One of the brothers got Alzheimer's at age 40. 3 years ago. he is unable to open his mouth by command . physically he is capable but at this point he cannot send the signals from his brain to his mouth to tell it to open. It is very diffucult for me to brush his bilingual surfaces of his teeth and also to brush the gums on bilingual side. he is okay with us brushing the outside of his teeth and gums. he handles that quite well. I am very concerned for the health of his mouth and possible gum diesase due to lack of brushing on the insides of his teeth. I do not want for him to bite down on the tooth brush and break it off. he is a strong male and does not bite down intentionally. We have tried several little devices that the dentist gave us but my brother can easily flip them out. I also wish for his tooth brushing to be a pleasant experience for him.

Answer

For your purpose, we would recommend a lip and cheek retractor.  Unfortunately, this is not an item we currently stock.  Please see the websites below for possible options:

http://practicon.com/product.aspx?id=39725

http://www.smartpractice.com/cgi-bin/WebObjects/SmartPracticeStore.woa/wa/gotoStyle?productCategory=Instruments-Miscellaneous&styleNumber=PWSPVT577275&productSubCategory=Retractors

Date Posted:
5/1/2011 10:29:52 PM

Question
The picture says for Women. What do you have for men

Answer
Most incontinence briefs are universal.  They may be viewed here: http://www.medical-supplies-equipment-company.com/product/ppf/param/1132_0__1_true/product_search.asp

Date Posted:
4/30/2011 9:57:44 PM

Question
What is the price for the #0101CLT basic treatment table in 27 and 31 widths? What is availability?

Answer
The price is as shown at $370.13 for any width selected.

Date Posted:
4/29/2011 8:47:05 PM

Question
Dear Alls, My name is zaza, I am fromgeorgia fromTbilisi, I am interesting to buy medical equipments for clinic. we need all equipments for new medical clinic if you can help us and sugest or advaice please contact me. thank you in advance best regards zaza simonia

Answer

Dear Zaza:

What type of clinic are you openining up?

Date Posted:
4/29/2011 5:14:03 PM

Question
Good Day My name is Steve Buchanan and I am VP of sales of a surgical drape manufacture. We have been in business for 25 years. We have the ability to customize any size drapes for your company. I would like to talk more in depth with you about using our surgical drapes. I look forward to talking more with you. Thank you for your time

Answer

Thank you for your inquiry. Please send me more information about your company via email and if you have a website we can view. We are strictly internet base company, and all of our vendors must be able to drop ship within the USA. We need to know if there a minimum order and drop shipping fees associated with any orders placed.

Kemuel Gilbert

kgilbert@msecompany.net

 

Date Posted:
4/29/2011 2:17:55 PM

Question
I am a school nurse looking for mannequins to teach tracheostomy and g-tube care. Does the mannequin have a g-tube ostomy

Answer
Thank you for your inquiry. I'm checking with our product support specialist and will have an answer for you shortly.

Date Posted:
4/29/2011 11:27:09 AM

Question
What exactly does a dark field attachment do

Answer

Thank you for your inquiry. The dark field attachment provide a dark field look (black) not to the object being viewed but to the surrounding background. Helps tech to be able to focus directly on the object.

Date Posted:
4/29/2011 10:12:25 AM

Question
Please send specs and quotation for 1 new unit of this incubator model, considering 110 v.Regards,Paulo Oliveira

Answer
Unfortunately, we do not carry new incubators.  They are refurbished and in good working condition.

Date Posted:
4/29/2011 9:56:29 AM

Question
We are looking to update our anesthesia carts. Please send a catalog to: Terri Wank, Pharmacy Manager mail code 119 Stratton VAMC 113 Holland Ave Albany, NY 12208 Thank you.

Answer

Dear Terri,

Thank you for the inquiry. Unfortunately, we do not have a printed catalog. We are an internet based company. All sales are thru the website. If you need help. Please let me know. christina@msecompany.net

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/29/2011 8:58:33 AM

Question
I'd like to buy a friend of mine a bolster as a present for passing the certification test. I am familiar with the full round bolsters from previous massages, however, now there is this half round bolster as well. I'm getting mixed reviews about each, but nothing saying the advantages and disadvantages of both. Can you please tell me. Thank you.

Answer
The half round bolsters are more flexible as in use. They can be used for under your knees, ankle or neck. The half oval shape provides a more subtle elvation and more stable positioning.

Date Posted:
4/28/2011 8:11:00 PM

Question
I am traveling oversees in the next month and do not want to bring along my daughter's larger nebulizer, in addition i do not believe the voltage will work in Europe. Her Dr. mentioned buying a portable nebulizer, but there are so many different options. Can you recommend a device that will work for us? I assume battery powered may be the way to go. Finally if you isolate some options can you provide me the procedure code so that I can inform my insurance company? Thanks

Answer

You are correct.  Europe is on 220/240 volts vs. North America 110/120 volts. If you would like to use your existing nebulizer, you can simply purchase a step-up voltage transformer at a Radio Shack or an electronics store.  Alternatively, you can look at at one of the following models:

Date Posted:
4/28/2011 4:52:40 PM

Question
We have seen some Biohazard bags that have an MSDS. Are all Biohazard bags required to have an MSDS

Answer
Unfortunately we do not have any information regarding the requirement of MSDS for bio bags.

Date Posted:
4/28/2011 4:48:16 PM

Question
Greetings,I need to validate if your Item # 13JCIH can be utlilized in a specific transport vehicle and if you have locations in California to see this product. Please call with information.

Answer

Dear Michelle,

Thank you for the inquiry. You are able to use this stretcher in an ambulance. We unfortunately do not have a location in California where you can view this product. We are an internet based company and everything is sold via the website.  If you need a quote with shipping and handling to California, please let me know.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/28/2011 3:00:44 PM

Question
Is compatible with the 4700 Ohmeda OxiCap 7 pinCan shipping to country Venezuela?accept credit card?

Answer

Dear Juan,

Thank you for the inquiry. We do have a adult finger sensor in stock. Unfortunately we do not accept international credit cards. We do however accept paypal and wire transfers. If you would like more information on the sending a wire transfer, please let me know.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/28/2011 10:48:08 AM

Question
I am experiencing neck pain which runs down my shoulder. What pillow would you recommend?

Answer

Depending on the cause of your neck pain the pillow selection may vary.  The pillows most highly requested by our customers are below:

http://www.medical-supplies-equipment-company.com/product/ppf/id/12116/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/5863/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/10468/new_prod_full.asp

Date Posted:
4/28/2011 10:27:40 AM

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