Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Is this white or putty Thanks

Answer
Thank you for your request.  This cart is pure white.

Date Posted:
11/10/2011 7:57:18 PM

Question
Hi, I am trying to find a wrap or covering that I could apply to dumbbells or handles of equipment in a gym that had antimicrobial abilities. Or possibly a long lasting spray for those objects. I have been trying to find something like this online, but unsuccessfully. Do you or do you know of a company that carries such a product? Thank you for your help Michael

Answer
Thank you for your inquiry. Regrettably, we don't carry any antimicrobial wraps or covers. We apologize for any inconvenience.

Date Posted:
11/10/2011 6:28:48 PM

Question
I am trying to locate a specific mattress. It was covered in a maroon silky vinyl, did not need sheets and was spongeable for cleaning. I knew someone who had one of these. She was bedridden for many years and never developed a sore.Thank you, Rita

Answer
Unfortunately, with this information we are not able to identify the mattress which you are seeking.  Please advise of any additional details such as mattress type (air, foam, gel) and size.

Date Posted:
11/10/2011 3:15:06 PM

Question
I am looking for the battery pack for the Pari Trek NOT THE PARI TREK S... the actual battery looks a lot like this one you have featured here but i dont know if it is compatable to it... please let me know my battery no longer takes a charge...

Answer

Thank you for your inquiry.

Regrettably, we currently do not have the compatible battery pack for the Pari Trek.  Please feel free to contact me if I can assist you with any further questions.

Date Posted:
11/10/2011 10:44:38 AM

Question
What type of plywood are backboards made of Some say marine plywood and others do not say.

Answer

Thanks for your inquiry

This is a wooden backboard with 3/4" weatherproof marine plywood finished with two coats of clear varnish. Please feel free to contact me if you require additional information.

Date Posted:
11/9/2011 4:56:42 PM

Question
How do I know if this is the correct model you sent me. The bag canvas cloth does not say the type or model.Supposedly this is more advance than the old model I bought in the 1990s. It looks exactly the same as my old Propper but only cost $150.00.what makes this model different from the old one

Answer

Dear Ms. Diaz:

Thank you for your purchase.  This is the only Propper Hi-Impact Push-Button Aneroid we carry and would be the only we could send you.  Prices have gone up since you bought your original unit in 1990s. 

Date Posted:
11/9/2011 11:35:07 AM

Question
I like to see where is place how can i pick up

Answer
Unfortunately, we do not have any show rooms available.  This product would be shipped directly to you.

Date Posted:
11/8/2011 2:44:08 PM

Question
do you ahip to canada

Answer

Dr. Porayko,

Thank you for your inquiry.  Yes, we do ship to Canada.

Date Posted:
11/8/2011 2:28:36 PM

Question
Our client has a trach and doctor suggested PLV-100 portable ventilator. What accessories will be needed for the use of the ventilator. Also, how often do you need to replace the ventilator and accessories.

Answer

Thanks for your inquiry,

There is a few accessories available. We just need to know the humidifier settings the Dr. suggested for the ventilator. Please contact me with the required ventilator settings and I will guide to you to the accessories available.

Date Posted:
11/8/2011 11:08:07 AM

Question
I work for a local hospital as an RN. We are looking to buy some recliners for patient rooms. We have had problems with patients scooting to the foot rest and the chair tipping. Does any of your recliners have supports on the foot rest when reclined so this does not happen. Thank you, Kim Jamieson

Answer
Thank you for your inquiry. Please check your email for further details regarding the recommended recliners for your facility.

Date Posted:
11/7/2011 11:57:55 AM

Question
How much oxygen does the ltv 1000 use to operate

Answer

Thank you for your inquiry. Please see below for additional specifications regarding our LTV-100 Ventilator

 

Date Posted:
11/7/2011 11:03:07 AM

Question
Can you tell me what your return policy is Thanks.

Answer

Dear Mr. Mueller:

Please see the following link: http://www.medical-supplies-equipment-company.com/returns.asp

Date Posted:
11/7/2011 7:31:33 AM

Question
What is the thickness of the Mor-Loc medium narrow soft collar brace 1 ?

Answer
Thanks for your inquiry this cervical collar is 1 1/2" thick. Please contact me if you require additional information.

Date Posted:
11/6/2011 10:52:38 AM

Question
do you buy medical supplies for resale. I have a medical boot for a broken foot that was ordered but was not needed so it is new never used.

Answer

Dear Ms. Sinclair:

Thank you for your inquiry.  At this time we do not have a need for a medical boot. 

Date Posted:
11/6/2011 1:42:17 AM

Question
Is this air cleaner Class II medical device certified and does it produce ozone.

Answer

Thanks for your inquiry, this air purifier is not a medical device, it does not produce ozone. Please contact me if you are looking to find a product with certain features. I will be glad further assist you.

Date Posted:
11/5/2011 4:43:14 PM

Question
I am looking for a clear plastic wall mounted storage bin / dispenser for cast supplies. I would like to put rolls of stockinette in this unit for easier use than the box it comes in. I also would like to use it for multiple sized 3m cast tape. I envision something I can load from the top and dispense from bottom tray or feed.

Answer
Unfortunately, at this time, we do not have any dispenser type products for casting materials in our inventory.  There are wall-mounted acrylic case containers and dispensers available, however we do not carry them.

Date Posted:
11/4/2011 1:10:39 PM

Question
I am interested in as a replacement that is no longer available. We are using the breathing bags in a application as part of an Emergency Breathing System. Looking for the MSDS sheet for this bag. Also need to know what the maximum pressure it is tested to.

Answer

Unfortunately, this neoprene bag has also been discontinued.  The replacement for this item is our Adult Flat - 5 Liter Conductive Latex Breathing Bags.

We do not currently have a MSDS sheet supporting these products as they are not required and are considered benign and not harmful. Pressure use is standard respiratory pressure range of 40-60cm H2O.

Date Posted:
11/4/2011 10:14:01 AM

Question
Do you allow demos? We are interested in the following models: item# 43MA3BS, item# 1-43MA3BS, and item# 73AA3BS. We would like to examine these models before purchase. They would ultimately be used in a medical c=school/residency program. Thank you. Jim Rowland Coordinator of Medical Education Programs University of Illinois College of Medicine at Peoria One Illini Drive Peoria, IL 61605

Answer

Thank you for your inquiry. Regrettably, we don't have any demos available. However, you have up to 30 days to return the products. We have excellent quality anatomical models and I'm sure you will be pleased.

Note: If returned,  you will be responsible for shipping them back to our warehouse and a very small restocking fee.

Date Posted:
11/4/2011 7:57:15 AM

Question
Do you have an accessory basket that woudl hold tongue depressors

Answer
This item includes the Welch Allyn KleenSpec Plus Specula Dispenser with Storage Compartment.  It is a standard specula dispenser with a small storage compartment atop the dispenser portion.  The dispenser with storage compartment is available for individual sale at $54.29/each.

Date Posted:
11/4/2011 3:24:32 AM

Question
Do you sell used manikins? Julene Smith

Answer

Dear Ms. Smith:

Thank you for your inquirt.  Typically, we do not sell used manikins.  What type of manikin are you looking for?

 

Date Posted:
11/2/2011 2:09:33 PM

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