Ask The Pros Archive:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers below or fine tune your search by typing in question related search phrases into the Search Ask The Pros window below.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Subject
privacy curtain hanging tracks

Question
I'm looking for 88 in. of the track that these curtains are hung on.

Answer

Thank you for your inquiry.  We do offer tracks for hanging curtains.  In order to assist you, we would require a dimensioned sketch of the track layout; including any angles, length of sections between turns and how many ends would terminate at the wall.  Also, please let us know if you would require curtain hanging hooks.  If you simply need a straight section, please call us toll free at 877-706-4480 and we would be happy to provide you with available options.

Subject
bed rails

Question
do you sell bed rails for regular in home beds. The bed I need the rail for is a single metal frame day bed w/springs

Answer

You may wish to consider the following Deluxe Bed Side Rails which should work for most home beds.  Please call us at 877-706-4480 for any other inquiries.

Subject
Legacy 20000

Question

We are interested in the Alcon Legacy 2000.  What software comes with the unit, does it have turbosonic or neosonic handpieces, operators manual?  Please advise.

Answer

We have a 2000 Alcon Legacy with 3.0 software that also includes:

(2) Turbosonic or Neosonic handpiece
(1) remote control
(1) operator’s manual
(1) foot control

Operating at factory specifications and looks great.

Subject
Item #: NG-P-22CASIPU

Question
What is the weight limit for Item #: NG-P-22CASIPU?

Answer
The weight capcity for Shower Access Wheelchair w/ Commode Pail  is 300lbs (135kg).  Please call us toll free at 877-706-4480 if you have any other questions.

Subject
help please

Question
I am looking for size 8 tube gauze elastic net or similar products used under a leg cast. I use them for under my brace, from toe to upper thigh. Can you help me out? Last place I order it through close down. Thank you!

Answer

We do have an item which is called an "Orthopedic Stockinette"  It is available in three sizes.  Please refer to the following links.  If you need any further assistance, please let us know. 

Orthopedic Stockinette
Orthopedic Stockinette - 4" x 25 yds, Flesh tone

Orthopedic Stockinette
Orthopedic Stockinette - 6" x 25 yds, Flesh tone

Orthopedic Stockinette 3
Orthopedic Stockinette - 3" x 25 yds, Flesh tone

Customer Service

MSEC

1-877-706-4480

Subject
WATER BAG TRACTION

Question
I WAS TOLD TO PURCHASE A WATER BAG TRACTION FOR HOME USE. I DO SEE SOME TRACTION EQUIPMENT BUT IM NOT SURE IM LOOKING AT THE RIGHT THING. CAN YOU LET ME KNOW IF YOU CARRY THIS ITEM AND A PRICE FOR IT ALSO. ALSO WAS UNAWARE IF IT COMES IN CERTAIN WEIGHTS. THANKS IN ADVANCE

Answer

The following item should meet your needs.  For all other questions, please call us toll free at 877-706-4480.

Deluxe Over-Door Traction Kit, Item #: 602IFGMM

Subject
device to increase O2

Question
M.D. recommends a device that goes on cannula to increase 5 liters of O2 to 6 liters or more. He called it an oxymiser. Is there such a thing?

Answer

The item is called the oxymizer.  It is used to extend oxygen duration by reducing the flow of oxygen required to saturate a patient.  When the patient is breathing out, a reservoir contained within the facepiece or pendant fills with oxygen and is then delivered to the patient upon inhalation.  This process reduces the use of oxygen by as much as 75% over continuous flow.  In other words, the device makes efficient use of the oxygen by controlling the air flow when it is not required by the patient. 

We have the following items available on our website:

Oxymizer Oxygen Pendant
Oxymizer Disposable Oxygen-Conserving Device

For additional questions, please call us toll free at 877-706-4480.

Subject
RESPIRATORY NEBULIZERS

Question
LOOKING FOR PORTABLE UNIT WITH HIGHEST DPI AND SMALLEST PARTICLE SIZE. PLS SEND OPTIONS.

Answer

After consulting with our product support, the recommended nebulizer is our Portable Compressor Nebulizer System

Subject
Item #: TA37RVE

Question
I was wondering what is the noise level of the air pump of the true low air loss mattress system.

Answer

Unfortunately, we do not have technical specification with regard to the decibel level generated by these low air pressure mattresses.  However, these pumps are designed for critical care applications and are located beneath the bed, thus further reducing any potential noises.

 

Subject
Lift recliner

Question
We are looking for a lift recliner for my mother-in-law. We live out of town so I am doing my research at home. She lives in Houston. She does not want a bulky chair, in fact she wants it fairly narrow. I saw the Slimline on your site. Please tell me if there is a warranty and what it is.

Answer

All products including lift chairs are delivered to your door. 

  • Lifetime Warranty, Chair Frame, Lift Frame, Recline Mechanism:  Yes
  • Warranty on Electrical Parts: 1 year
  • Warranty on Mechanical Labor: 6 mos.
  • Warranty on Electrical Labor: 6 mos.
  • At this stage we do not accept. Medicare coverage.

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