If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I would like to know if your products can be paid for with Medicare and Medicaid.
Answer
Thank you for your interest. Some of the items MSEC sells may be covered by Medicare or Medicaid, however we do not bill directly. The purchase would need to be paid upfront and we could provide you invoices to file with your insurance directly.
Date Posted:
6/9/2013 12:12:19 PM
Question
looking for a infant o2 sensor compatible with the Ohmeda 3760. One that would wrap around an infants foot
Answer
Thank you for your inquiry. Please check your email shortly, for the information on our available infant O2 sensor.
Date Posted:
6/8/2013 8:38:59 PM
Question
Dear sir/madam,I am a doctor working at the department of electrophysiology. That is why I am interested in such a protective glasses. I need a glasses with sied shields and without prescription. Does this glasses protected from sweating or no Could you please advise me the best one?
Answer
Thank you for your inquiry. These glasses include the side shield protection that you are interested in. Please see the following category for the entire list of leaded glasses with side shield option:
Date Posted:
6/8/2013 4:45:31 PM
Question
Is the internal divider set in the drawers fixed in place or are they movable/removable to customize as needed
Answer
This cart is actually no longer available. We do have similar options that feature fixed dividers in a portion of the drawers with some that feature adjustable dividers. Please let us know if you wish to receive additional information on the alternate carts.
Date Posted:
6/8/2013 11:53:54 AM
Question
Hi, I want to know how much this apron weights? and what are the dimension? Thank you Dora Myers
Answer
This apron weighs approximately 6 pounds. The dimensions of the adult apron are 24in W x 25.5in (From bottom of neck to bottom of apron).
Date Posted:
6/7/2013 8:44:07 PM
Question
do you sell a stand that this locker system can stand on or can recommend a stand that would bring this locker higher or can it be installed on a wall at a certain height?thank youSuzanne
Answer
This locker does not have a mobile stand, nor it is possible that it be mounted to the wall.
This is a similar option that features a greater height with legs: http://www.medical-supplies-equipment-company.com/product/ppf/id/24119/new_prod_full.asp
Date Posted:
6/7/2013 3:09:13 PM
Question
I wanted to know if there is a record of the users time/date stamp that can be printed and kept as a logthanks!Barb
Answer
This narcotics cabinet does not keep track of users. It is strictly designed for single person access. However, we do offer a cabinet with the ability to track time/ date and individual access. You have your choice of:
Programming & Audit Retrieval Software Kit is sold seperately. If you would like to learn more about these products or to see if you qualify for a discount, please call us toll free at 877-706-4480 x 104.
Date Posted:
6/6/2013 3:55:59 PM
Question
do you have oxygen tubing storage bags that are mesh material. I just need to store oxygen tubing in a mesh bag, do you carry any in the range of 9-12 in size.
Answer
Unfortunately, we do not carry any tubing storage bags any longer.
Date Posted:
6/6/2013 3:45:52 PM
Question
Hi,Can you please give me some more information regarding this product. how low does the saddle go to on its lowerst setting and how much would shipping be to the UKmany thanksEmma Cockbain
Answer
The seat height adjusts for persons ranging in height from 40in to 63in. We can ship this item within USA.
Date Posted:
6/4/2013 5:14:32 AM
Question
Had prostate surgury and hemodesacting up need something comfortable to sit on.what kind of cushionthanks.
Answer
A ring cushion would be sufficient for your needs as this reduces pressure to the center of the buttocks while sitting.
Date Posted:
6/2/2013 3:16:22 PM
Question
Does this price include everything needed Are there any extra charges for the electric patient operated pendant to adjust bed? Quality guaranted?Returnable if not suitable?
Answer
This price includes the entire bed package consisting of: headboard, footboard, frame, mattress, side rails.
This unit is electrically controlled by the hand controller that is located at the foot of the bed.
This item is one of our top-selling bed packages available.
The item may be returned, however you will be responsible for the return shipping costs, original shipping costs are non-refundable and a restocking fee of up to 25% may apply.
Date Posted:
6/2/2013 2:27:11 PM
Question
Please quote the above item with quantity 10 pk of 250.Delivery by carrier as FEDEX to Saudi Arabia ,Riyadh.Please this top urgent request and we need very good prices.thankskhalil abolouzsales managerfree design companysaudi arabia,riyadh
Answer
A quotation will be e-mailed to you shortly. We do not ship international via FedEx unless we are billing a 3rd party account.
Date Posted:
6/2/2013 12:30:27 PM
Question
Rate and Del fee to rent a semi-electric hospital bed for one month. I live in Waldorf, MD and must rent it for July, 2013
Answer
We unfortunately do not offer any rental services, but depending upon the timeframe for which you need to rent the bed, it may be more cost effective to purchase. We offer bed packages starting at $699+Delivery.
Date Posted:
6/1/2013 9:20:27 AM
Question
I would like to know if you ship to Malta Europe and how much would the shipping cost Also, how long would it take to arrive in Malta ?
Answer
We do ship to Europe. The delivery cost for one unit will be $54.05 insured via US Priority Post.
Date Posted:
5/31/2013 4:52:41 AM
Question
86267INM Tracheostomy Cleaning Brushes Please explain. I need just a multiple qty of one brush I have brush 5 long total, 2 long bristle 1/2' wide for a # 6 trach. Can I get this from you? How big an order for free shipping?
Answer
This item has been discontinued, however we do have an alternate item that is packaged in sterile 2's that is 5.25in L total, diameter of bristles is 1/2in and the length of bristle section is 2in. This item number is DYND73043 and there is a total of 25 packs per case for $22.94+Shipping.
Date Posted:
5/30/2013 9:17:22 PM
Question
Working on Cherry Pt Mess Hall bid and need GSA price for quantity of 2 stainless steel medical storage cabinets, your item #1SSCIH, with freight to MCAS Cherry Pt., NC. Please provide quote by return email message ASAP to meet bid deadline. Thank you!
Answer
A quote will be e-mailed to you with discounted pricing reflective government discount. We do not currently have this item on GSA schedule.
Date Posted:
5/30/2013 3:53:55 PM
Question
Hi Guys, My name is Will Gray and I am the Head Football and Basketball coach at Pine Bluffs High School in Pine Bluffs, WY. We are looking to replace our current athletic whirlpool, but do not have the budget to buy a new one. I am wondering if you have used equipment that we could buy. Our motor is in good shape so we are just looking for the tub. The current tub we have is about 20 years old and the bottom is cracking at the seams. JB Weld is not working any more. The dimensions are: 56 x 43 W x 36H I am not sure of the specific number of gallons that it holds. Thanks for any information. Will Gray PBHS Athletics
Answer
Thank you for your inquiry. Please check your email shortly for an updated quote for the whirlpool. Thanks! Finance options are available. Please email or call me for more details.
Date Posted:
5/30/2013 12:30:57 PM
Question
Looking for a non metal frame hospital bed that will be compatible with a hillrom 500 series mattress
Answer
All standard hospital beds we carry do feature steel frames with either welded steel or steel spring decking. We do have a low non-adjustable PVC bed frame available with a headrest option.
Date Posted:
5/29/2013 5:40:16 PM
Question
we have a old chiro-ice pack it how has a leak can you tell me how to dispose of it
Answer
Dear Mr. Kaufman:
We do not have disposal information regarding the product. Manufacturer contact information may be posted on the pouch itself. In this case, it may be best if the manufacturer is contacted directly.
Date Posted:
5/29/2013 10:44:04 AM
Question
What is the best price I can get on this table What is shipping and tax cost?St. Peters, MO63376
Answer
Thank you for your inquiry. Please check your email shortly for the formal quote including shipping charges.
Date Posted:
5/27/2013 6:14:39 PM
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