Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Could you tell me what the machine name is that dispenses scrubs?Thank you,Jen

Answer
contacted her via email

Date Posted:
6/26/2008 11:50:50 AM

Question
I am the CEO of a small start up pharma company interesting in purchasing in bulk kits for minor surgery. can you give me a quote to build a kit containing the following:-sterile tray-#11 disposable scalpel-PVP swabs-steri-strip or bandaid-sterile drape-lidocaine-small gauge needle for lidocaineinterested in bulk of 1000-10000 trays, all individual and all sterileEd Kobus

Answer
working on quote.

Date Posted:
6/25/2008 9:34:33 AM

Question
Can you send me a catalog by regular mail to 3438 tangle terrace dallas texas 75233

Answer

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
6/25/2008 1:42:07 AM

Question
Please send me a catalog of your supplies . Thank You

Answer

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
6/24/2008 5:32:56 AM

Question
My name is Fernanda Cervera and I'm physiotherapist.I'd like to Know if is possible to buy products into site and receive it in other country, I live at Sao Paulo city, Brazil.I'm interesting to buy the digital tens exposed at the site.Thank you,Regards,Dra. Fernanda Cervera

Answer

Dear Dra. Cervera:

We do ship our products internationally.  However, it is our company policy that all international orders are paid in advance via bank wire transfer.  As a result, when you considering the wire transfer fees and the delivery charges, it is more cost effective to buy multiple units instead of a single unit.  If you still decided to order from MSEC, we will be happy to provide you with bank wire transfer information. 

Date Posted:
6/23/2008 6:53:46 PM

Question
Two years ago I got from you a bed-pad.Number- MEP-p13605e.  Is this still available as I want to re-order 2 more. Thanks

Answer

Here is the information you have requested:

Reusable Bed Pad
Reusable Bed Pad - 34 x 36", Absorbs up to 1800cc

http://www.medical-supplies-equipment-company.com/product/ppf/id/4191/new_prod_full.asp

Date Posted:
6/23/2008 4:54:03 PM

Question
How many minutes of oxygen is in this size tank?Thank You

Answer
Under normal use the tank may hold 20-60 min of O2.  The time will vary based on the volume outflow of oxygen and/or the oxygen requirements of the individual.

Date Posted:
6/20/2008 5:20:20 PM

Question
Dear Sirs, I'm from a company in Portugal, Fardiotop, we work with Nuclear Medicine and Diagnostic Products.In this moment we represent some companys, like Cyclofarma, Rotop, Cisbio Internacional, Brahms, IBL.We are very interested in some of your products, expecially Lead Aprons.Is it possible for you to send us a price list? Or do have same representation in Europe?Kind Regards, Liliana Casquiço

Answer

Dear Lilana:

Thank you for your inquiry.  We do not have representation in Portugal at this time.  Discounteed prices for products is offered for multi piece purchases.  If you could tell us how many aprons would you be intrerested in purchasing, we will be happy to offer a formal proposal.  Please email us back at inquiry@msecompany.net.

Date Posted:
6/20/2008 11:05:02 AM

Question
Hello, I am looking for a company in the Houston area that would be interested in buying a slightly used, but well maintained hospital bed. If you are interested or if you know who I could speak to, then please contact me with more info. Thank you for your time!

Answer

Dear Gina:

We would recommend contacting durable medical equipment dealers whose listings you can find in the local Yellow Pages.

Date Posted:
6/20/2008 11:01:14 AM

Question
Do you have a product that uses a shower cap type thing with dry hair wash inside?; you put the cap on and rub into the hair for cleaning. A local hospital uses it, but I can not find it anywhere in local stores.

Answer

Thank you for your inquiry.  Please take a look at the following product:

ReadyBath Shampoo Cap: Massaging action & scalp stimulation heated disposable cap. Item #: 032590CSMMD

For additional questions, please contact us at 877-706-4480

Date Posted:
6/20/2008 6:17:52 AM

Question
Will you bill Humana Medicare for a lift chair medically necessary?

Answer

Deidra:

Thank you for your inquiry.  However, we do not accept Medicare or insurance coverage.  Under circumstances such as yours, we typically provide the customer with all the supporting information and required codes.  Then the customer can submit a claim directly to the insurance company. If you would like to pursue this option, please contact us toll free at 1-877-706-4480. 

Date Posted:
6/19/2008 11:21:59 AM

Question
LOOKING TO BUY 5 BOXES OF NELLCOR ORIGINAL MAX-N, NEONATAL/ADULT OXYGEN SENSOR BOX OF 24.PLS ADVISE BEST PRICE AND AVAILABILITY.THANK YOU, MARTHA GUTIERREZRMK MED CORP6520 WEST 20 AVE # 5HIALEAH,FL 33016TEL 1-305-512-3079FX 1-305-512-3052EMAIL: RMKMEDCO@AOL.COMWEB: WWW.RMKMEDCO.COM

Answer
customer bought 5 boxes

Date Posted:
6/18/2008 12:24:45 PM

Question
LOOKING TO BYY 5 BOXES OF NELLCOR NEONATAL/ADULT OXYGEN SENSOR BOX OF 24.PLS ADVISE BEST PRICE AND AVAILABILITY.THANK YOU,

Answer
sent customer a quote.

Date Posted:
6/18/2008 12:04:26 PM

Question
we are waiting to an answer for our order 117528by ran@image-navigation.comit is more than 2 month

Answer

Dear Yoel:

We apologize for the delay.   As you may be already aware, these units are not stocked, but are rather manufactured at the time of the order placement.  Typical lead time is 4-6 weeks.  The lead time may be extended by production delays. We will get an update from the plant and provide you with feedback within 24 hours. Thank you for your patience.

Date Posted:
6/18/2008 1:21:31 AM

Question
How much does shipping to Canada (postal code T2R 0M7)cost for Air-Eze Incentive Deep Breathing Exerciser Item #: 00751729INM?Thanks

Answer

Dear Cindy:

The shipping would be $14-$16 USD.

Date Posted:
6/17/2008 5:26:15 PM

Question
Dear Sir,Am Doctor jadesola i saw your advert on internet and am willing to buy it,am now is holland trying to buy other equiepment i will like to know if the Chairs is still for sale please get back to me as soon as possible.Thank you Doctor Bolarinwa

Answer

Dear Dr. Jadesola:

Thank you for your inquiry.  If you are referring to the portable dental chairs, then yes, they are still for sale.  Please let us know what other equipment may be of interest to you.  We offer both new and refurbished medical equipment.  Also, please be advised that all international orders must be pre-paid in full prior to the release of the the shipment.

Date Posted:
6/17/2008 12:21:09 PM

Question
Dear Sir/MadamMy company Tanro Solutions (Pvt) Ltd., is trying to find a supplier for Hospital Furniture, Surgical Instruments, Sports Medicine products, Orthopedic products, Rehabilitation equipments, and Mobility Products. I would like to know whether you are interested in working with my company to market your products in Sri Lanka. Look forward to hearing from you.

Answer

Thank you for your inquiry.  For international markets we typically resell our products to the local distributors/ resellers.  The local companies then sell the products directly to the consumer.  If you are intersted in pursuing this venue, please let us know what products (quantities) are of interest to you.  We have access to over 100,000 medical products, but we would urge you to be specific in your initial requests.  Also, please be advised that all international orders require payment in-full via bank wire transfer prior to the release of shipment.  You can email your request to inquiry@msecompany.net

Date Posted:
6/17/2008 6:04:10 AM

Question
I bought my dad a lift chair and he needs to be a little higher, either by something in the seat of the chair or the chair elevated by way of something on the floor on which the chair would sit. Do you have any suggestions?Thank you...

Answer

There is no simple response to this question.  The lift chairs are already designed to be practical and safe.  Any alterations or modifications to the chair may change those primary design principals.  Since lift chairs are available for differently sized individuals, you may be able to trade the chair for a different size with a minimum of expense.  If the chair has been recently purchased, you may only have to pay for return shipping charges.  We would recommend contacting the manufacturer or the company from which the chair was purchased and speak with them about your options options. 

Date Posted:
6/16/2008 9:35:07 PM

Question
Hello,We wish to sell our products through your website.We would like to introduce our Swing Arm Recumbent (R50-S and R40-S)They are exclusively design for ease of use. Moving the arm allows easy entrance and exit. Arm can be moved to the side to allow unobstructed forward view, yet user can still view and operate console. There are sixteen levels of resistance. Feedback includes Load/Watts/Speed/Average Speed/RPM/Distance/Calories/Heart Rate/Program Level/Time. The design was perfectly for home medical exercise. Our company is Fitness Master Inc. Here is our website: www.fitnexonline.comFor products:http://fitnexonline.com/r50s.htmlhttp://fitnexonline.com/r40s.htmlPlease take a look of our products. We provide a wide variety of fitness equipments. If you are interested and have any questions, please feel free to contact our sales manager Ed Banasky. ed.banasky@fitnexonline.com 214.350.8884Thank you!Ed Banaskysales manager ed.banasky@fitnexonline.com 214.350.8884

Answer

Thanks Ed:

We reviewed your product selection and believe that there maybe a fit for offering your products through our website.  We would only be interested in working with your company under a drop-ship arrangment.  If that is acceptable, please contact Gary at 713-589-6059 x 104 to discuss further details.

Date Posted:
6/16/2008 5:54:13 PM

Question
Hi,I'd like to know the price for Respiratory Ventilator Bird 8400 STi With PC VapstksNorman

Answer
send him a quote 901361

Date Posted:
6/16/2008 1:00:40 PM

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