Ask The Pros:

Question
Super Ram Bariatric Wheelchair 30 in seat. Removable ArmsSize: 30 kindly advise us how to purchase above item.. is the price includes shipment to us?? we are medical distributor in malaysia. your earliest reply always welcome. Tq

Answer

Dear Fairuz:

Delivery of this wheelchair would take about 3 weeks and the payment must be made via bank wire transfer.  If you are interested in proceeding with the purchase, we will be happy to provide you with bank wire transfer information and the price including shipping. 

Date Posted:
6/3/2008 8:35:14 PM

Question
Due you ship Overbed Table to Thailand?What is complete cost in U.S. dollars, including shipping.How many days to be received.

Answer

Dear Ron:

We do ship items around the world including Thailand.  However, shipping would be $55-$60 USD.  It would take 10-15 days for delivery and the payment must be made via bank wire transfer.  We do not accept international credit cards.  Hope this helps.

Date Posted:
6/1/2008 7:26:20 AM

Question
I am looking for a gyn table, in very good condition

Answer

Hi Leah:

Are you looking for new or refurbished table?  We contacted you via phone and left you a message.  Please call us toll free at 877-706-4480 and we will be happy to assist you.

Date Posted:
5/31/2008 1:42:34 PM

Question
I am interested in this phacoemulsifier for cataract surgery. Do you offer any type of service or can recommend someone who can do maintenance on this. thanks,P Weedon

Answer

Dear Peter:

Thank you for your inquiry. Are you looking to purchase a unit or to service an existing unit?  We can provide you with both services.  Please contact us toll free at 877-706-4480 and we will be happy to assist you.

Date Posted:
5/30/2008 8:52:35 PM

Question
I have a son with Down Syndrome and he has a problem with potty training he's 5 and he has a problem with textures that is why we are having a hard time potty training him. His doctor gave us a prescription for diapers and I would like to know if you or a company you know of home delivers these diapers and if you or they take medicaid. Please help at wits end been looking for almost a week online and still nothing. Thanks for you help.

Answer

Dear Linda:

Unfortunately, we do not accept Medicare at this point. 

Date Posted:
5/29/2008 11:02:54 AM

Question
We are looking for power exam beds that would have leg stirrups (not ankle but full let support) stirrups equipped.

Answer

Dear Candy,

Thank you for the inquiry. We do not have used gyn beds, would new be okay to quote?

Respectfully,

MSEC

Date Posted:
5/28/2008 3:56:15 PM

Question
Hello, the Brandon University, School of Health Studies is interested in ordering 3 of your GKP-20351DRV electric bed packages. Please provide us with a quote re the same including, taxes, shipping, etc. and also the contact infor and approximate time of delivery. Thank you

Answer

working on quote.

Date Posted:
5/28/2008 2:39:11 PM

Question
Recycle with Us Matthew 25 Ministries gives companies an alternative to destroying distressed inventory that provides a ‘win-win’ for the company, the environment, and for the poor around the world. Instead of destroying goods, companies may donate their inventory to M 25 M a federally recognized 501 (c)(3 ) humanitarian relief organization. M25M then ships these goods to the poorest of the poor locally, nationally and internationally.We are not asking for a product donation, but would like to reclaim products that might be off-spec or overstocked or that have been discontinued (in raw form or package form.)• To receive a significant tax advantage-(170) (e) (3)Federal I D #31-1348100• To avoid the cost and environmental impact.• To avoid losing market share-M25M guarantees that merchandise leaves the United States if requested by the donor company.• To make a strong statement about your company’s commitment to helping the poorest of the poor locally and around the world.The types of products that we accept?Matthew 25 Ministries accepts most consumer goods. Talk with us before you throw it away. Most of the time we can find a use for it.We now have an efficient 5 dock door, 132,000 sq.ft.warehouse. We receive many semi trucks daily at our Blue Ash location. In 2007 we shipped 445 containers; 10.1 million lbs.of desperately needed aid around the world and the U S. To get more information please visit www.M25M.org to learn more about our organization. Call M25M at 513-793-6256 or fax at 513-793-6258,e-mail dmarcello@m25m.org and ask for Don Marcello. Thanks AgainM25M was awarded the “Best Charities in America” seal from the Independent Charities of America and meets the “Wise Giving Alliance Standards” developed by the Better Business Bureau. Matthew 25: Ministries is a 2006 winner of the Cincinnati Better Business Bureau's Torch Award for Marketplace Ethics. Matthew 25: Ministries is also the winner of the 2006 ONE Award for Process Excellence. More than 99% of M25M's cash and in-kind donations go toward programs.

Answer
donations.

Date Posted:
5/28/2008 1:01:06 PM

Question
can not find find

Answer

Dear Gary,

See the following link.

http://www.medical-supplies-equipment-company.com/product/ppf/param/0_0_wedge_1_true_false1_0/product_search.asp

Date Posted:
5/28/2008 10:55:43 AM

Question
Whatis the flow rate of this tubing?Hudson RCI Over The Ear Cannula with 25 ft Star Lumen Tubing Standard Connector Item #: 2181DUHMD. What 25 foot tubing do you have with a flow rate of 5-7 lpm? Thanks

Answer

Dear John:

Although, we can specifically answer your question, we can tell you that most of the tubing in the market place is designed to work with standard respiratory equipment.  This equipment includes Oxygen Concentrators which have flow rates of 5-7LPM.  Hope this helps.

Date Posted:
5/28/2008 7:59:31 AM

Question
MY NAME IS ROCKY MKOKO FROM SWAZILAND,IN THE SOUTHERN AFRICA.WE ARE INTERESTED IN A WIDE VARIETY OF PRODUCTS AND PRICESI CAN APPRECIATE YOUR QUICK RESPONSEREGARDSROCKY

Answer

Dear Rocky:

Thank you for your inquiry.  We offer volume discounts on large purchases.  Please indicate desired products and quantities and we will be happy to provide you with price quotes. Also, please be advised that all international orders require advance payment prior to release of the shipment.

Date Posted:
5/27/2008 2:36:19 PM

Question
Dear Sir,we are the Italian society who sales spare part of medical machine.I need to have a quotation and the delivery time for 1 box of the next disposable sensor origina Nellcor:MAX-P; D-25; D-20; I-20; N-25.This required have many urgency!Thank for the reply.Mrs Antonella Salvadori fromOmniacell Tertia SrlVia Pastrengo n�1253034 Colle di Val d'Elsa (Siena) Tuscany Italy.

Answer

Dear Mrs. Salvadori:

Thank you for your inquiry.  Please indicate the desired quantity for  each of the sensors.  Also, do you need the sensors to be CE approved?  Please let us know and we will be happy to provide you with product availability and pricing.

Date Posted:
5/26/2008 3:49:49 AM

Question
Looking for a quick reference guide on how to run machine and trouble shooting .

Answer

Dear Angie:

Please take a look at the following link http://www.baxter.com/products/medication_management/infusion_pumps/large_volume_infusion_pumps/flo_gard/index.html  or you may wish to contact Baxter customer service.

Date Posted:
5/25/2008 10:07:42 PM

Question
M.D. recommends a device that goes on cannula to increase 5 liters of O2 to 6 liters or more. He called it an oxymiser. Is there such a thing?

Answer

The item is called the oxymizer.  It is used to extend oxygen duration by reducing the flow of oxygen required to saturate a patient.  When the patient is breathing out, a reservoir contained within the facepiece or pendant fills with oxygen and is then delivered to the patient upon inhalation.  This process reduces the use of oxygen by as much as 75% over continuous flow.  In other words, the device makes efficient use of the oxygen by controlling the air flow when it is not required by the patient. 

We have the following items available on our website:

Oxymizer Oxygen Pendant
Oxymizer Disposable Oxygen-Conserving Device

For additional questions, please call us toll free at 877-706-4480.

Date Posted:
5/23/2008 2:25:21 PM

Question
I WAS TOLD TO PURCHASE A WATER BAG TRACTION FOR HOME USE. I DO SEE SOME TRACTION EQUIPMENT BUT IM NOT SURE IM LOOKING AT THE RIGHT THING. CAN YOU LET ME KNOW IF YOU CARRY THIS ITEM AND A PRICE FOR IT ALSO. ALSO WAS UNAWARE IF IT COMES IN CERTAIN WEIGHTS. THANKS IN ADVANCE

Answer

The following item should meet your needs.  For all other questions, please call us toll free at 877-706-4480.

Deluxe Over-Door Traction Kit, Item #: 602IFGMM

Date Posted:
5/22/2008 12:38:14 PM

Question
I am looking for size 8 tube gauze elastic net or similar products used under a leg cast. I use them for under my brace, from toe to upper thigh. Can you help me out? Last place I order it through close down. Thank you!

Answer

We do have an item which is called an "Orthopedic Stockinette"  It is available in three sizes.  Please refer to the following links.  If you need any further assistance, please let us know. 

Orthopedic Stockinette
Orthopedic Stockinette - 4" x 25 yds, Flesh tone

Orthopedic Stockinette
Orthopedic Stockinette - 6" x 25 yds, Flesh tone

Orthopedic Stockinette 3
Orthopedic Stockinette - 3" x 25 yds, Flesh tone

Customer Service

MSEC

1-877-706-4480

Date Posted:
5/21/2008 9:25:55 PM

Question
I am a DME company that sells directly to the consumer in the US and export to the Middle East. After participating in a Medical Catalog Show overseas I received a Quote request(tender) from a company for a 66 bed hospital. Can you bid this out for me with distributor pricing??? I look forward to hearing from you.Tokan

Answer

Dear Tokan, before we can provie you with a bid we need to know the following:

1) Type of bed (electric, semi-electric, manual)

2) Voltage requirements for electric beds (110/120V or 220/240V)

3) Do you require mattresses?

4) Do you require side rails? Full or half rails?

5) Will the beds be shipped to a freight forwarder in the US or abroad? If in the US, which city or zip?

Please let us provide us with answers to these questions and we will be happy to offer you a quote.  Also, please be advised that it is the companys policy to require prepayment on all international orders.

Date Posted:
5/21/2008 6:32:38 PM

Question
To whom it may concern, My name is Justin Corum and I am with Purely Enterprises, a leader in eco-friendly and innovative products. I am writing in hopes to contact and speak with a representative from your Company in regards to the potential of products placement within your company. For additional and a more technical oriented understanding of how our Products work, you may visit us on the web at www.purelyproducts.com. Should you have any questions, you may contact me via the information provided below. Thank you in advance for your time and consideration. I look forward to hearing back from you.Sincerely,Justin Corum

Answer
i contacted them.

Date Posted:
5/21/2008 1:28:09 PM

Question
What is the weight limit for Item #: NG-P-22CASIPU?

Answer
The weight capcity for Shower Access Wheelchair w/ Commode Pail  is 300lbs (135kg).  Please call us toll free at 877-706-4480 if you have any other questions.

Date Posted:
5/20/2008 1:52:25 PM

Question
We have a respite home for children and we need the safety information on the canopy bed. Does it come with manufacturer' instructions? Is there a safety write up on this? Thank you.

Answer
forwarded to christina

Date Posted:
5/20/2008 11:09:47 AM