Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
We are a skin care company that has been using a few different vendors for our supplies. we would like to use one company only. With the discontinue of gauge from Johnson and Johnson I need some that will compare to it. Any help with this will be greatly appreciated. Our three main products areas follows: J&J Medical J Cloth 30cm by 30cm Ref# H1643 100 per pack.J&J Rough Gauge 4x4x4 Ref#7634 200 per packNitile GlovesRef#4000 xsRef#4002 SRef#4004 MThank you in advance for your reply,Edward Kirby

Answer

Hi Edward,

Our sales manager is on vacation until Friday. I will inform him of your request when he returns.

Thank you for your inquiry,
Jay Mock
Marketing Director

Date Posted:
4/20/2004 5:20:43 PM

Question
i'm 250lbs, 6'4" i need chair that will go from rug to roll-in shower&can tilt back

Answer

The following product should accomodate your specific needs,

Shower Wheelchair

Please call us toll free at 1-877-706-4480 if you have any other questions.

Date Posted:
4/15/2004 1:04:40 PM

Question
Could you tell me approximately how much hemodialysis replacement filter costs?

Answer

Dear Mathew:

Thank you for your question, in order to address your question, we would need to know the brand and model of the hemodialysis machine in mind.

Respectfully,

Date Posted:
4/14/2004 12:17:11 PM

Question
I am looking for a stair climber. Do you know where I could look for a used one?

Answer

Dear Amy:

Thank you for your inquiry.  At this time, we do not have any used stairclimbers.  You may wish to check on eBay.com

Respectfully,

Date Posted:
4/13/2004 9:34:04 PM

Question
Do you have any used overbed tables or trays

Answer

Dear Mr. Hairston:

Thank you for your inquiry.  At this time we only have new overbed tables in stock:

Overbed Tables

Please contact us with any other questions. 877-706-4480 toll free.

Respectfully,

Date Posted:
4/13/2004 9:24:16 PM

Question
my mom who is a retired nurse from San Jose Hospital. Can she get a discount??

Answer

Dear Annette:

Thank you for your inquiry.  If  your mother still holds an active nursing license, then yes she can.

Respectfully,

Date Posted:
4/9/2004 3:45:42 PM

Question
My mon had a strock 4 year ago and has la l/h and r/h arm and legs paralized. My sister take her to the Physical Therapy, but it difficult to attend to her every day due to distance and the cost.  I need to purchase some equipment, such as an electric lamp to give some heat and other equipment to help her at home.  My mon lives in Peru and I will travell therefore a would appreciate your help.

Answer

Given your mothers condition, I believe that a heating lamp may be too dangerous for her, instead, we would like to recommend some heating pads.  The opads and other equipment that we would recommend for you mother to assist her on daily basis is listed below.  Please call me if you need more information:

Heating pads (various sizes):

Other products to consider:

Let me know if you need any further information regarding these products.  All of these are in stock and can be deliverd to your door within a few working days.

Date Posted:
4/9/2004 1:13:39 AM

Question
Interested in piece of equipment called Carotid Quick Scan

Answer

Dea Ms. Janes:

Thank you for your inquiry.  What is the application for this equipment?

Please advise.

Respectfully,

Date Posted:
4/8/2004 5:39:39 PM

Question
My mother was recently hospitalized with complications from diabetes, along with emphazema, and congestive heart. She is in need of a blood-ox monitor for home. Suppliers estimate the cost in thousands for new. Unable to rent at this time. Any suggestions? Thank you. DZ

Answer

Dear Ms. Zimmerman:

Thank you for your inquiry.  Based on your outline, your mother may only need a hand-held pulse oximeter unit which measures the O2 content and other vital signs.  These units are reasonably priced.  Please give us a call at 877-706-4480 toll free for more information.

Respectfully,

 

Date Posted:
4/7/2004 12:17:14 PM

Question
I am looking for an air mattress with raised sides to prevent falls. Do you carry or know the name of such a mattress?Thank you,

Answer

Dear Theresa:

Thank you for your inquiry.  We are not familiar with that type of product.  However, portable side rails can be purchased separately and can be slid under an air or foam mattress for support.  We have these products available as well as the low air loss and foam mattresses.  If you have any other questions, please feel free to call us toll free at 877-706-4480.

Respectfully,

 

Date Posted:
4/6/2004 7:37:54 AM

Question
Do you accept medicare for hospital beds. If not, are there any affordable used beds?

Answer

Dear Chuck:

Thank you for your inquiry.  We do not accept Medicare and at this time we are out of stock on used hospital beds.  We would recommend the following new semi-electric bed which is on special and is delivered free to your residence.  Total Ease Semi Electric Bed - FREE SHIPPING!

When buying a used hospital bed, please keep in mind that it is expensive to ship a fully assembled bed.  Please call us toll free at 877-706-4480 with any other questions.

Respectfully,

Date Posted:
4/4/2004 11:57:40 PM

Question
I am looking for a extra wide, heavy duty manual wheelchair for a client who is 450 lbs.

Answer

Please take a look at the following selection of bariatric wheelchairs.  All of these wheelchairs have a capacity of over 500 pounds.  Please call us with any other questions toll free at 877-706-4480.

Respectfully,

 

Date Posted:
4/3/2004 3:38:58 PM

Question
I need a raised toilet seat that only raises the seat about 2-3 inches. It doesn't need arms. An indentation in the front would be helpful, but not necessary. Is there anything available? Thank you.

Answer

We do have several raised toilet seats without arms.  All of them, however, are more than 2-3 inches in height.  Please take a look at the following products.

E-Z Lock Raised Toilet Seat Without padded armrests

Adjustable Raised Toilet Seat

For any other questions, please call toll free 877-706-4480.

Respectfully,

 

Date Posted:
3/30/2004 11:59:10 AM

Question
I am trying to locate some medical medical scales and height rods. We have outdated equipment and need to upgarde it. Can you tell me what you would recommend.

Answer

Please find below a list of products that should adequately meet your needs:

If you have any other questions, please call us toll free at 877-706-4480 or 713-706-4480.

Respectfully,

 

 

Date Posted:
3/30/2004 9:16:37 AM

Question
My lower ribs are flared because of my Pectus Excavatum. I have come across lots of information saying some degree of corsetting will help contract the ribs. Do you know where I can buy some orthopedic corset? If hard to find, can other products like rib belt, abdominal/back/lumbar supports have the similar benefits? Which kind can I expect to get best "rib corsetting" effects?Thanks a lot.

Answer

Dear Tony:

Thank you for your inquiry.  We have several products that may help you:

Surgical Binder and Abdominal Support

Back Support with Tension Strap

Back Support with Tension Strap - 2XLarge

Back Support with Tension Strap - 3XLarge

Univesal 10 in. Abdominal Binder

If you have any other questions, please call us toll free at 877-706-4480.

Respectfully,

 

Date Posted:
3/28/2004 11:47:36 PM

Question
any avaiable? ie; Lifestand

Answer

Dear Mr. Adams:

Thank you for your inquiry.  Unfortunately, we do not carry this type of product at the current time.

Respectfully,

 

Date Posted:
3/28/2004 1:57:48 PM

Question
I NEED a 4-wheal Walker with the basket.  Please, let me know what you carry. Sincerely.

Answer

We carry several 4 wheel walkers with baskets at a great price in a number of vibrant colors.  Please take a look below:

If you have any questions about these products, please call us toll free at 877-706-4480.

Respectfully

Date Posted:
3/27/2004 9:13:58 PM

Question
where can I find it

Answer

Dear Fanny:

Thank you for your inquiry.  We do not accry this product at the present time.

Respectfully,

Date Posted:
3/27/2004 8:03:20 PM

Question
We need oral, glass thermometers (blue top).  Do you have any available?

Answer

We do carry color coded blue, oral and red, rectal glass thermometers. 

We also carry glass thermometer kits:

As well as sheaths. Please call us toll free at 1-877-706-4480 for more information or different packaging.

 

Date Posted:
3/25/2004 9:59:20 PM

Question
i have rsd, told by dr to buy knee sleeve with no metal, closed patella and possible cushioning for the knee.he reccommends neoprene, is there a particular one that you reccommend? brace is also for desensitizing purposes as wellthank youchristina farina

Answer

Dear Ms. Farina:

Thank you for your inquiry.  We have a number of different products which may suite your specific needs.  However, we want to make sure that our recommendation is appropriate.  Therefore, please give us a call toll free at 877-706-4480 to discuss your need and we will be happy to assist you.

Respectfully,

Date Posted:
3/25/2004 8:48:11 PM

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