Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Do you have the Piezo DX plus

Answer

We do carry this item, it may be found at the link below:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17762/new_prod_full.asp

Date Posted:
4/25/2011 10:50:07 PM

Question
I have a concern about the electronic emissions from holding a laptop for extended periods of time. Do you offer a product that provides protection from heat and any electronic hazards from this sort of exposure? I am looking for something along the lines of an x-ray apron, but smaller, like pad for lap top use.

Answer

Dear Julie,

Thank you for the inquiry.  If you do not want to wear a full lead apron, may we suggest the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/19025/new_prod_full.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/25/2011 9:02:49 PM

Question
Hi, I am looking for Aperio Plus ultrasound Gel. I was wonder if you supply this brand. Thanks

Answer

Unfortunately, this is not a brand that we supply.

Date Posted:
4/25/2011 3:36:37 PM

Question
I just want to make sure that our order #131302 from 4/18 has been cancelled. I was told it was on backorder until May so we ordered the product from another vendor. Please cancel this order. Thank you.

Answer
This order has been cancelled.

Date Posted:
4/25/2011 10:39:10 AM

Question
We need to mount Sony DXC-390P on Surgical Light ,we need to have an extension side movable arm to be attached to the lights ceiling pendant arm to fix the camera on this extension.

Answer

Thank you for your inquiry. Regrettably, we do not carry any product to assist with the mount of your song DXC-390P.

Date Posted:
4/24/2011 4:56:48 PM

Question
Whats the difference between Microcyn gel and Curasol?

Answer

Microcyn is a bit more versatile and works with higher exuding wounds, while Curasol is only capable of managing low exudate.  Also, Microcyn is pH balanced and aids in autolytic debridement, helping to remove dead or infected tissue to make room for healthy tissue.

For more information, click the links below:

Thank you for your inquiry, and have a great day.

Date Posted:
4/24/2011 2:24:30 PM

Question
Is this cubicle track already comes with hooks

Answer
Yes, the cubicle track comes with the hooks.

Date Posted:
4/24/2011 8:47:13 AM

Question
I am a remodeling contractor who has a large number of elderly clients and am in desperate need of a PRINTED catalog mainly pertaining to bath and shower aids and equiptment.If this is something that you have available, please let me know. Thank You.

Answer

Unfortunately we do not have a printed catalog.  We do supply for several large manufacturers and may be able to obtain a printed catalog on products of this nature.

Date Posted:
4/23/2011 4:25:45 PM

Question
will the full protection lead aprons protect my pace maker uaing a 115 volt wire feed welder.

Answer

Dear Mr. Russell:

Thank you for your inquiry. Although, in theory, the apron should be able to shield your pacemaker as well as any other organ in your body, unfortunately, we do not have any empirical data which may adequately answer your question.  We would recommend that you consult with your cardiologist. 

Date Posted:
4/23/2011 4:06:42 PM

Question
Hi, this item is very, VERY close to what I think Im looking for for my outdoor bath -- however, as mentioned in the other email, I only need the tank. No whirlpool, fittings, accessories, etc. Thank you!

Answer

Dear Ray,

Thank you for the inquiry. Please answer the same questions from the other inquiry input.  We can sell the unit without the turbine.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/23/2011 1:49:05 PM

Question
Hi, I found your whirlpool tubs and they appear to be made of stainless steel. I'm trying to find a very simple, non-whirlpool tub made of stainless steel. Do you offer anything like that and if not, any thoughts about where I might try to find something of that sort? Thank you VERY MUCH for any help or info you can provide. I'm just one person making an outdoor bath for my backyard, and I need a durable bath that I can heat up with a flame so fiberglass/plastic doesn't work. Again, thank you!! ---Ray

Answer

Dear Ray,

Thank you for the inquiry. To answer your question, yes. We offer the option just to purchase the stainless steel tub. Would you like me to quote you just the tub to your address? If so, please answer the following:

1) Is the delivery resisdential or business?

2) Do you need a lift gate and/or inside delivery?

3) What is the address?

Please respond so that I may create quote for you.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/23/2011 1:40:43 PM

Question
I am looking for the lightest weight aluminum junior walker do not require that it folds up. Please advise re: what you have available. The weights on some of your walkers are not listed

Answer

This item is 6.75lbs - http://www.medical-supplies-equipment-company.com/product/ppf/id/1104/new_prod_full.asp

This item is 5.25lbs - http://www.medical-supplies-equipment-company.com/SP/PPF/Param/424990_0_1_0/Products.asp 

Date Posted:
4/23/2011 10:13:56 AM

Question
When using this type of mouth piece do you exhale through the mouth....or the noseHow often would you expect one of these T Mouthpieces to last before replacing?Thank you so much!

Answer

Dear Patti:

Enhaling through the mouth and exhaling through the nose is acceptable.  Under normal use, with proper mantenance and washing with warm water and mild soap will enable this piece to last for an extended period of time. 

Date Posted:
4/23/2011 12:50:04 AM

Question
I was wondering if I could order a rolling stool with a multi-colored top in bright pink and neon green colors? Or a rolling stool in just a single colored top in neon green?

Answer

Dear Sue:

Unfortunately, neither one of these color choices is available. 

Date Posted:
4/22/2011 9:14:38 PM

Question
yes am looking for a bed for my father and I am interrested in Item# 0013NLTTUF which this bed is designed to minimize the risk of injury resulting from falls and the fully electric bed is specially designed for Alzheimer residents.I am also wondering if it comes with a matress.

Answer
This item does not include mattress, however we can offer a bed package including head and foot boards, side rails and standard foam mattress for $1285.00, not including delivery costs.

Date Posted:
4/22/2011 3:31:16 PM

Question
I am interested in purchasing this item. Can you give me an estimate of tax and shipping? Thank you!

Answer

Dear Amy,

Thank you for the inquiry.  If you are in the state of Texas, then taxes will be applied. Since you are in AZ, the only charges besides the chair is for the shipping.  Sending this chair to AZ usually costs about $125.00.  If you would like to place the order, please let me know.

 

Respectfully,

Christina Villa

Date Posted:
4/22/2011 2:07:28 PM

Question
Hi Iam interesting in machine which measure weight, height and also BMI

Answer

The two best options for you are:

http://www.medical-supplies-equipment-company.com/product/ppf/id/26091/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/18176/new_prod_full.asp

Date Posted:
4/22/2011 9:25:07 AM

Question
WHO MAKES THESE SISSORS. BRAND, i AM HOPING THEY ARE REALLY SURGICAL SISSORS AND NOT rEVLON.

Answer

Dear Ms. Estep:

These scissors are manufactured by Fine Surgical Instruments Inc, not Revlon. 

Date Posted:
4/22/2011 12:46:18 AM

Question
I know these sheets are for single patient use. How long will they last How durable are they?

Answer

Dear Ms. Lepine:

These sheets are designed to be a subsitute for standard bed sheets.  These sheets would typically be changed as often as regular sheets or as circumstances require.  If you are planning to make a large purchase, we may be able to send you a sample in advance.  Please advise.

 

Date Posted:
4/21/2011 4:30:29 PM

Question
I am looking for a linen cart similar to the one shown above but with one side being shelves for clean linen.

Answer

Dear Michael,

Thank you for contacting us. Unfortunately, we do not carry a cart that supports both soiled and clean linens nor one with shelves for clean linens.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/21/2011 11:52:46 AM

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