If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
Does this chair come assembled
Answer
Dear Ms. Checkle:
Thank you for your inquiry. The chair does come assembled. We also offer volume discounts for purchases of 4 or more chairs. Please contact our office at 877-706-4480 for a quote.
Date Posted:
11/14/2012 6:21:51 PM
Question
looking for a pillow -side sleper= that will help relieve rotator cuff pain. please advise. also have neck pain=arthritis on the same side, Can you suggest something
Answer
We carry one pillow specific for side-sleepers that may be of assistance for your conditions.
http://www.medical-supplies-equipment-company.com/SP/PPF/Param/693113_0_1_0/Products.asp
Alternatively:
http://www.medical-supplies-equipment-company.com/SP/PPF/Param/693115_0_1_0/Products.asp
Date Posted:
11/14/2012 5:04:06 PM
Question
We are searching for bars that can be bolted down around the commode for a person who is having equalibruim problems. If a seat can be attached for the commode, that also would be great!!!!
Answer
Based on your description, we would recommend a Toilet Safety Frame. This item bolts to the commode where the toilet seat is attached to the bowl. This provides support for the person both while sitting down and standing up.
Date Posted:
11/14/2012 10:30:00 AM
Question
Can you tell me what these are made of. Thanks for your time.
Answer
These 3.5in Spencer Stitch Scissors are made of surgical grade stainless steel.
Date Posted:
11/14/2012 8:10:31 AM
Question
Would it be possible to replace the left hand cabinet unit and one draw with mulit-draw unit simular to DMBSR21MEDC Could it be in light grey with beach coloured top or white with beach coloured top. Can accept anything from 66 to 72 inchesIf this is possible could you please send me a quote
Answer
We will gladly check into this for you and be in touch with pricing if possible.
Date Posted:
11/14/2012 5:33:34 AM
Question
Kindly Quote... Item Item Description Qty U/M 1 Elastic Bandage stretch 12cmx7m 720 Each 2 Bandage elastic rubber stretch 8cmx5m 10 Each 3 Confirming Bandage elastic gauze 12cmx4m 15 Each 4 Surgical Hypoallergenic Tape 2.5cmx9.1m perfor film 70 Each -- -- Andy khan Maverick Trading & Services INC. 3962 Hamilton Ave , APT 7 SAN JOSE , CA 95130 408-460-1253 andykhan@mavtrade.com www.mavtrade.com
Answer
Thank you for your interest in MSEC. We will be e-mailing you a quote separately.
Date Posted:
11/14/2012 12:41:37 AM
Question
I am 70 yrs. old and remember how the personal whirlpool helped me in high school. I have noticed these units on the internet cost $3400-$5,000. Im on fixed income and really need a lower price if possible. Would this #106 unit do as well as the personal athletc units
Answer
This unit provides the same 1/2 horsepower turbine that our standard sports whirlpools offer. With this unit, you should receive the same degree of agitation to the water as you would with one of our professional sports tubs.
Date Posted:
11/13/2012 11:17:51 PM
Question
Hi I bought from you a tens machine Body Med s/n 10424996. could you tell me which lead wires I would need to buy for it
Answer
The lead wires compatible with this unit can be purchased here: Lead Wires for TENS, EMS and IF Units
Date Posted:
11/13/2012 10:49:08 PM
Question
What is the width of the seat?
Answer
Thank you for your inquiry. The seat is 28.5in wide with the flap. Thanks!
Date Posted:
11/13/2012 6:55:43 PM
Question
We are interior designers specifying a hydro tub for a residence and we need further information and pricing for a one person, full body tub.Thank you,Heidi BeegleAllied member ASID
Answer
Thank you for your inquiry. My name is Gilbert and I will be assisting you further with this request. Could you tell me the additional information you need besides the pricing?
Date Posted:
11/13/2012 6:42:20 PM
Question
how do you get this on and off the patient when they have IVs and other attachments
Answer
Due to the limited size of the gown (small sleeves) if the IV is in the patients arm, there may need to be a disconnect while changing into and out of the gown. If the IV is in the foot or leg, the gown will simply be slipped on over head as it would a patient without IV.
Date Posted:
11/12/2012 6:32:58 PM
Question
Do you have a Canadian distributor?
Answer
Dear Mr. Carroll:
Thank you for your inquiry. We do not have a Canadian distributor, but we ship to Canada on a regular basis and will be happy to provide you with a quote. Please let us know your shipping address along with the product/ item number(s) of interest and we will email you a quote.
Date Posted:
11/12/2012 4:29:34 PM
Question
I ordered 5 and I received 20. I need to return 15. please help me with this matter.
Answer
As noted on the product information under "unit", it is noted that each order contains 4 kits.
You may set up the return on our website at the following link: Return Authorization Number (RAN) Form
Date Posted:
11/12/2012 3:13:48 PM
Question
Hello. I am a Sales Manager in the Panasonic Company. I am hoping you may be able to provide me a contact name and telephone number so I may speak with someone about MSEC providing our BPM units to it's customers. Thank you for your help on this question. David.
Answer
Dear Mr. Keller:
Thank you for your inquiry. You can email infomration to inquiry@msecompany.net and it will be directed to the right individual.
Date Posted:
11/12/2012 3:08:49 PM
Question
Does this table have stirrups
Answer
This table does not feature stirrups, however the most similar option that does offer stirrups is linked below:
http://www.medical-supplies-equipment-company.com/product/ppf/id/27600/new_prod_full.asp
Date Posted:
11/12/2012 12:08:59 PM
Question
Hi,Can you supply empty oxygen cylinder from this size and the other sizes in the Related tab Regards
Answer
Yes, we are able to supply empty oxygen cylinders of various sizes: C, D, E, M6 and M60.
Date Posted:
11/12/2012 10:14:10 AM
Question
our company is level one contractor in Ethiopian, and we need different types of hydrotherapy like 1Electra CG tub for whole body 2 Galvanic bath tub 3Lastura tub 4 Ocean tub. thank you for your rapid response.
Answer
Thank you for your inquiry. Please review the following categories for the available whirlpool bath tubs:
Once your selection has been made, please provide the item number and quantity and I will provide a formal quote for your facility. Thank you!
Date Posted:
11/12/2012 12:58:03 AM
Question
Is this set everything shown in the picture including the pole
Answer
This item is only inclusive of the bag and tubing. We do have IV Poles available for purchase separately.
Date Posted:
11/11/2012 8:36:05 PM
Question
I want to purchase an electrical hospital bed and I was wondering if you deliver to Irving TX, Thanks,
Answer
Thank you for your interest in MSEC. We do supply electric hospital beds and are happy to ship to Irving, TX.
Would you like some information on available options for our hospital beds?
Date Posted:
11/11/2012 1:17:54 PM
Question
Interested in purchasing a new bed for my mother.
Answer
Thank you for your inquiry. I've spoke to Gloria and she is going to pass along my information to you. Just in case, I'm here to help you with this purchase for an hospital bed. Do you have any requirements for the bed your looking for?
I can be reached directly, Gilbert 1-877-706-4480 x 108.
Date Posted:
11/11/2012 3:31:54 AM
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