Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I received the over the door traction unit but do not know how to assembl the unit no instructions were included in the box? My doctor also tells me to face the door not have my back to the door.

Answer
Instructions has been send by MM.Ms 07/27/05

Date Posted:
7/25/2005 4:08:11 PM

Question
Hi, the main page of your website mentions a protable medical exam table. i can't find it on the site, could you email more info? Thanks!

Answer
Spoke with the customer, gave him the information.Ms 07/27/05

Date Posted:
7/25/2005 10:47:48 AM

Question
looking for dual port ktp/nd yag by laserscope..thansk

Answer
Lee spoke with the customer.he doesnt have this system.Ms 07/27/05

Date Posted:
7/25/2005 1:27:04 AM

Question
Do you ship to Puerto Rico?

Answer
Yes we do ship to Puerto Rico.  Please call us toll free at 877-706-4480 for shipping details.

Date Posted:
7/24/2005 5:27:54 PM

Question
I'm interested in purchasing a rollator (Item F44B-TRVE). My mother has a prescription from her physician. Can these be purchased through you under Medicare or BCBS insurance with this script? If so, what is the ordering procedure to follow? Thank you, Michele

Answer

Dear Michele:

Thank you for your inquiry.  Unfortunately, we do not accept Medicare coverage.  You can speak with BCBS about reimbursement procedures.  We do not collect from insurance companies.

Date Posted:
7/24/2005 4:29:59 PM

Question
What is the total widith of the 16 inch seat chair. My mom lives in a trailer home, the halls are 20 inches. I think the CAP69-89-09RVE will fit but want to be sure before prochase.  thank you. waiting your replydoug

Answer
Email has been send Ms 07/28/05

Date Posted:
7/23/2005 11:27:47 AM

Question
Pls clarify what "T9000 material" is in "...T9000 material of 100% polyester filament..." Thanks.

Answer
Could you please provide us with the item number where the T9000 material is listed.

Date Posted:
7/22/2005 10:22:08 PM

Question
I'am serching a service manual to ohmeda´s pulse oximeter Biox3740. Where I can find one?

Answer

Please contact the manufacturer and they may be able to assist you.  http://www.ohmedamedical.com/

 

Date Posted:
7/22/2005 12:13:11 PM

Question
do you have anything that will hand crank my mother out of wheelchair into bath/shower since she can't walk,talk or do anything for herself. she is totally diabled and needing something that will help me get her in and out of bathtub without me having to lift her in and out.thanks,vivian steele

Answer

Thanks for your inquiry,

We carry several different patient lifts that will assist you in the transfer and lifting of your mother. We also offer shower chairs hat she can sit in inside of he shower while you bathe her. Please see link below. If you have any questions or would like to place an order please call us toll free at 877-706-4480.

Patient Hoyer Lift
Shower chair

Respectfully,

Date Posted:
7/21/2005 8:14:38 PM

Question
I need a wall-mounted treatment or insturment cabinet that has a lockable door on the front and a lockable door on the back; the cabinet will be installed in a partition separating two treatment rooms and needs to be accessible from each room; do you make such a cabinet, or can one of your current models be altered to provide front and back doors?size of the cabinet should be approx. 18"w x 24"h x 11"d

Answer

Dear Mr. Horwitz:

Thank you for your inquiry. One of our sales staff will contact you tomorrow with the options.  Some of our standard cabinets can be customized to meet customer's specific needs. 

Respectfully,

Date Posted:
7/21/2005 5:46:34 PM

Question
I am trying to locate an anti-gauze island dressing (4x4)manufactured by Medical Action Industries. I would like to purchase these dressings or a similiar dressing for coverage of an ash catheter. Can you help me locate a supplier?

Answer

Thanks for your inquiry,

The item we have availaable that may suit your needs is called a stratasorb composite island dressing. It has four distint layers. The first layer protects the wound site. The second layer absorbs drainage. The third layer with a non woven backing and adhesive border securely holds the contact pad in place. Layer four, a semi occlusive, polyurethane film, helps deter external contaminents and maintain an optimal sanitary enviroment. I 'm sending you a picture of them as well so that you can see if this may help you.

Respectfully,

 

Date Posted:
7/21/2005 12:29:32 PM

Question
Would like to purchase Schiek Sacroiliac belts in black.

Answer

Thanks for your inquiry,

We do carry a few Schiek brand belts. See link below. If you have any other questions or would like to place an order please call toll free 877-706-4480

Shiek Belt

Date Posted:
7/21/2005 8:52:10 AM

Question
Hi, I'm a nurse, but am soon having rotator cuff surgery and will be immobilized for six weeks on my dominant side. Are there any devices to assist with shampooing, dressing, etc. with one arm? Thanks!!

Answer

Thanks for your inquiry,

We have a few items that may make your life just a little easier while you are immobilized. See links below. If you have any other questions or would like to place an order for these items please call toll free 877-706-4480

Arm Sling
Bed wedge
Pick up tool
Button puller

We also have a shoe horn and a sock aid that helps you put on your socks and shoes that is not listed on our site but will be available in the event you would like to order it.

Respectfully,

Date Posted:
7/21/2005 8:30:26 AM

Question
i need to know if you sell an used equipment named vitros dt60II by Johnson & johnson.thank you.

Answer
Unfortunately, we do not.  Good luck with your search.

Date Posted:
7/20/2005 3:55:59 PM

Question
I have my foot in a cast and need to find a cart I put my knee on and push myself along. I think they might be called a roll about

Answer

Thanks for your inquiry,

Unfortunately we do not carry such an item, but we do offer wheelchairs with footrest to elevate your foot while it is in the cast and at the same time give you some mobility. See link below. If you have any other questions or would like to place an order please call us toll free at 877-706-4480

Wheelchair

Respectfully,

Date Posted:
7/20/2005 2:00:40 PM

Question
What brand or who is the manufacturer of your suspensory with waistband, item number 701TUFMM?

Answer

Thanks for your inquiry,

Unfortunately, that particular item has been discontinued without a replacement and will be removed from our site immediately. We apologize for the inconvenience.

Respectfully,

Date Posted:
7/18/2005 11:19:26 PM

Question
I am looking for a used centrifuge for my clinical practice. Do you stock these items or can you refer me to who doesThank youMary Vander Wal, FNP

Answer

Thanks for your inquiry,

We currently have a used centrifuge Vanguard 6500 with a 6 tube holder for $525. The shipping would be about $20. If you have any other questions or would like to place an order please call us toll free at 877-706-4480

Respectfully,

Date Posted:
7/18/2005 12:16:10 PM

Question
Dear experts,can I ask what the therapeutic beads are made from?

Answer

Dear Manda:

It is a good question, but unfortunately we do not have a good answer.  The manufacturer's product description does not provide us with the composition of the bead's material.

Respectfully,

Date Posted:
7/18/2005 1:41:13 AM

Question
Is there a hypoallergenic surgical cap? The ones we use now in the OR are giving me a rash on my forehead?I don't like the cotton caps!

Answer

Thanks for your inquiry,

If you are not allergic to polypropylene or laex, then we have several different caps that might suit your needs. See link below. If you need any further assistance please call us toll free at 877-706-4480 
Surgical caps

Respectfully,

Date Posted:
7/17/2005 7:21:52 PM

Question
Does this company happen to sell white maternity scrub pants or maternity lab coats?

Answer

Melissa,

Thanks for your inquiry. Unfortunately, we do not carry maternity uniforms. Sorry we could not be of help. Good luck in your search.

Respectfully,

Date Posted:
7/17/2005 4:43:08 PM

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