Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Good Day I would like to enquire about these instruments below and please may i have a price list: Ceasar pack Laparatoy pack D and C pack Incision and drainage pack Nasal pack Delivery pack Do u courrier to Africa?

Answer

Hello, thank you for your inquiry.  We would need to confirm the item numbers you are inquiring about.  Unfortunately, we do not offer shipping services to Africa.  Any goods being shipped internationally do require prepayment by means of wire transfer.  If you would provide us with the item numbers for these surgical packs, we would be happy to offer a quote.

Date Posted:
2/9/2012 5:31:37 AM

Question
Hi. We are an Australian medical products company, and are seeking suitable distributors in the US for our HeadSaver product. If you could visit our web site at www.headsaver.com.au and let us know if you have any interest in discussing distributing our product it would be appreciated. Best Regards, Ian Lancaster Managing Director HealthSaver Pty. Ltd

Answer
Thank you for your inquiry. Regrettably, we are strictly internet based company and we don't have the facility for storage. All of our dealers must have a location in the USA and able to drop ship on our behalf. Thanks!

Date Posted:
2/8/2012 9:15:03 PM

Question
I need a wheelchair with a seat DEPTH of 20 and swing away detachable footrests for my father in law.Any suggestions 250# will be fine and a lightweight 35# is also preferred.

Answer

Thank you for contacting MSEC! Please select the linked products below to view our available 20in deep wheelchairs with swing away detachable footrests. Please feel free to contact me if you require additional information.

Date Posted:
2/8/2012 8:00:04 PM

Question
Hi, Can you make your steel frame single bench with a black vinyl seat and black powder coated frame? The available options window lists black only as an option for the vinyl seat. Thanks!

Answer
This item is only available in the epoxy coated steel frame shown in the picture (gray).  Black upholstery may be selected.

Date Posted:
2/8/2012 5:34:27 PM

Question
Are these sundry jars autoclavableIf not do you have an autoclavable container in which I can sterilize tongue depressors?

Answer
As noted by the manufacturer, Graham Field, when presented this question, we confirmed this glass sundry jar is autoclavable.

Date Posted:
2/8/2012 1:00:36 PM

Question
I have a baby that has an NG tube and I need tape that sticks, but does not hurt the skin. Is the tape for that

Answer
Thank you for your inquiry. Please click here to view the updated product, the tape is made out of a silk cloth material. Unfortunately we cannot confirm it will not hurt the skin. The product is now available in a box of 12 rolls or 144 rolls. Please contact me if I can assist you with any additional information.

Date Posted:
2/8/2012 12:44:38 PM

Question
To whom it may concern, I am currently in the early stages of developing a non-liquid, continuous hand sterilizing system designed particularly for healthcare and food industry workers. Would your company be interested in including a product like this in your inventory of products for sale?

Answer
Thank you for your inquiry. I can tell you there isn't one on the market at the moment. Once FDA approved, yes there is a possibility for us to establish a business relationship.

Date Posted:
2/7/2012 7:53:14 PM

Question
Hello sir  we are EL-Alamia for medical equip. we need Urgent to buy a hole line of Sutures, Surgical needles & Dialysis filters for our factory we need urgent response with catalogs and prices and the early time for dilever line in our country with trainers . send all this to : waelwaheed2011@hotmail.com and mhmd.anwar86@gmail.com ​ please send offer today Urgent ​ thanks This is an urgent purchase. Please reply within three days.

Answer

Thank you for your inquiry. Please see the links below for our suture categories:

Sutures Absorbable

Sutures Nonabsorbable

Regrettably, we don't carry any dialysis filters.

Date Posted:
2/7/2012 6:39:20 PM

Question
My son is 20 yrs old 158 lbs 5'4 and he is disabled. Has mild scoliosis and we have a standard electric hospital bed. 2 yrs ago we got the standard mattress that frankly is crap. You can feel the springs. I bought a foam cover to help support. Once in a while he does get cracked skin on his buttocks. I would like a mattress that helps his back support and helps pressure points on his bottom. What do you recommend? Thanks

Answer

Maria:

We have a few options available.

Pressure reduction mattress (foam mattress with convoluted foam topper)
Zoned pressure reduction mattress (foam mattress with specific zones for pressure reduction)
Air mattress (alternating pressure provides constant pressure relief)
Air mattress topper (sits atop standard foam or innerspring mattress and offers the alternating pressure as an air mattress with less cost)

Date Posted:
2/7/2012 5:19:07 PM

Question
My husbands hands ache all the time partially from his work and partially age related. We've read on this site that it is not recommended for persons with hypertension, he is currently on blood pressure meds. Could he still use if he's just dipping his hands

Answer
Thank you for your inquiry, unfortunately for this type of question we would recommend to contact your health care physician. We apologize for the inconvenience. Feel free to contact us if you do require any product information. Have a great day!

Date Posted:
2/7/2012 2:01:03 PM

Question
We are starting an Ultrasound program and need equipment. I have a list and would like to speak to a sales representative. Jane Parker VP Accreditation

Answer

Thank you for your inquiry. Please check your email for further detail regarding the ultrasound equipment needed.

Date Posted:
2/7/2012 11:16:44 AM

Question
Could you please email a quote to us for Item #0586-TCLT - Heavy Duty, Chrome Plated Step Stool w/Handrail. Thanks, Jeanette, RN Riverside Diagnostic Center

Answer
We will have a quote to you shortly.

Date Posted:
2/7/2012 11:11:11 AM

Question
Do you accept Medicare for payment of supplies? Thanks.

Answer

Kathy,

Unfortunately, we do not accept insurance as a form of payment.  We do accept credit card, check and PayPal.

Date Posted:
2/7/2012 10:56:57 AM

Question
What is the Small size equivalent tooI take a ladies 6 usually.The size options merely say x-small, small, med. etc.Thanks pattysplanet@att.net

Answer
Thank you for your inquiry. The small size is equivalent to 7.5 -9.5 in a ladies size. Please click here to view our size chart. Feel free to contact me if you may have any questions.

Date Posted:
2/7/2012 7:24:12 AM

Question
correction to phone no 07 41559228

Answer
Thank you, we will make note of this when your order comes through. 

Date Posted:
2/7/2012 6:32:22 AM

Question
you wont let me enter my state of Queensland in the adress requirments

Answer

Mr. Mason,

If you would like to enter Queensland as your state, you will need to select "Other" in the state drop-down list and then enter Queensland in the box that appears below. 

Date Posted:
2/7/2012 6:30:59 AM

Question
Is the Nellcor Oxisensor II Adhesive Sensor N25, Neonatal/Adult Sensor compatible with the Nellcor N-200 Pulse Oximeter

Answer
Yes, Oxisensor II is compatible with the N-200 Pulse Oximeters.

Date Posted:
2/6/2012 7:55:34 PM

Question
I have a friend that drives trucks across country and hes been having some back pain. Do you think this product would help or could you suggest one of your products I have used Bio Freeze before and worked fairly well for me.

Answer
This will provide more of a topical warming sensation whereas a roll-on, lotion or cream can actually be massaged into the pained area and provide deeper muscular penetration.  However, if the person is by them self when driving, it may be simpler to apply these patches.

Date Posted:
2/6/2012 6:10:49 PM

Question
My daughter has alot of pain in her feet due to having bone spurs. Do you think this product would help relieve the pain

Answer

This is designed specifically for foot pain.  The manufacturer's detail is:

Podiagesic Foot Pain Relief is an ingenious product. It contains well-known topical pain relievers such as camphor and menthol. However, this product is specially formulated with Aloe, Vitamin E, and other ingredients to get more medicine through the thick, tough skin found on the foot. Once applied, Podiagesic provides a cooling, sensation not unlike BioFreeze.
 
It is stainless, greasless, and easily applied with a roll on bottle. Podiagesic dries quickly, so you can easily put your socks and shoes on very soon after application.
 
If you are looking for a Topical Pain Reliever for your feet, Podiagesic is a great option. It applies easily, dries quickly, and it works very well.

Date Posted:
2/6/2012 5:53:59 PM

Question
What type of testing is done on your parallel bars? What standards do you have to adhere to? Where do you manufacture your products? Who designs them? What are your design criterias for different lengths in your bars? Is there a standard bar diameter for ergonomics? What type of safety factors are built in to your designs? Thank you for your time. Best regards, Glen Saint Johns Ferris State University Student Product Design Engineering

Answer

Dear Glen:

Thank you for your inquiry.  In regard to your questions, it may be more prudent if you contact the manufacturer directly www.hausmann.com. Good luck!

 

Date Posted:
2/6/2012 2:54:49 PM

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