If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
hi, I need some supplies for a hospital in dominican Republic, i am looking for a good price and delivery and I like to know if you can help me. my e mail is mane78@hotmail.com
Answer
Dear Maria:
Please contact our Sales Manage Christina Villa at christina@msecom.net or 877-706-4480 x 107. She will be able to assist you.
Date Posted:
3/7/2011 4:33:05 PM
Question
If I operate using different working distances, for example: 34 and 49 cm, will I need two different loupes or can I just use only one - ajusting it - for the whole procedure
Answer
Thank you for your inquiry. It's recommended you use just one and adjust it for the whole procedure.
Date Posted:
3/7/2011 3:20:30 PM
Question
I am the Safety Director for our hosp/nursing home and family brought me info on your walkers. I have 2 questions: What are the seat measurements Is there increased mobility in the 8 wheel model over the 4 wheel? It looks like the pipes on the floor of the 4 wheel model would limit mobility.
Answer
1) The seat dimension on this model is 21.5in W x 13.5in D.
2) The additional wheels are intended for added stability. The 8 wheeled walkers are designed for taller people with a higher center of gravity.
3) The pipes are anti-tipping devices and they should not impede mobility.
Please let us know if we can be of further assitance. You can also email us at inquiry@msecompany.net or call us toll free at 877-706-4480.
Date Posted:
3/7/2011 12:07:50 PM
Question
What material are these gowns made out of
Answer
Dear Christina,
Thank you for the inquiry. The gowns are made of 55% cotton and 45% polyester.
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
3/7/2011 11:24:15 AM
Question
My elderly friend has Scoliosis so badlythat when he walked he was bent com-pletely over at the waist. He has takena fall and can no longer get up from bedwithout the assistance of two or three family members. Would this LargeHammock Padded Sling, Item 90591CHT, bethe best choice
Answer
Dear Mr. Crowley:
Thank you for your inquiry. Large Hammock Padded Sling, 90591CHT would be able to do the job in conjunction with a Patient Lift. Please let us know if we can be of further assistance.
Date Posted:
3/7/2011 11:22:17 AM
Question
We currently have a Nellcor N-20 for the emergency dept. We would like to know if the OxiMax MAXA Adult oxygen sensor is compatible with this machine. We are looking into purchasing 1 or 2 new portable pulse ox machines.
Answer
Dear Amy,
Thank you for the inquiry. The following sensors will work for the N20:
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
3/7/2011 10:05:23 AM
Question
can you share with me the fair market valuse for Braun IV pumps Outlook 100? thanks
Answer
Dear Chuck,
Thank you for the inquiry. Are you wanting a fair market value of a used or new unit?
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
3/7/2011 8:31:32 AM
Question
How do I become a registered Reseller?
Answer
Dear Curtis:
Thank you for your inquiry. At this time we do not offer wholesale pricing. We do offer volume discounts. If you are interested, please contact our office on Monday .
Date Posted:
3/6/2011 11:32:58 PM
Question
Wondering about the claim that these are recyclable. In what stream Do they have Berylium / Copper alloys ? Lead Solder ?Please advise.Thank You
Answer
We unfortunately do not have this information. Please contact Nellcor directly for more information: www.nellcor.com
Date Posted:
3/6/2011 8:36:57 PM
Question
I need replacement keyed knobs for my cabinet. Do you sell replacement parts
Answer
Dear Elizabeth,
Thank you for the inquiry. We do sell replacement parts for the narcotics cabinets we distribute for. Did you purchase this unit for us? If not, what is the make and model of your cabinet so that I may further assist.
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
3/6/2011 7:47:48 PM
Question
Hello! Could you provide me with a list of equipment that is required for a Sperm Bank and IVF procedures Thank you, Maria.
Answer
Dear Ms. Grey:
Thank you for your inquiry. Unfortunately, we have limited experience in this niche market and are not able to provide you with any specifics.
Date Posted:
3/6/2011 6:13:01 AM
Question
I placed an order for DAG in Feb. and have never received it. Please resend the invoice and status on when I should receive it. #130380 1877 706 4480 Janet Fernstrom
Answer
Dear Ms. Fernstrom:
Thank you for your follow up. All DAG products are currently on backorder from manufacturer. We are waiting for an update as to when we can expect delivery. You would have been notified of the delay via email. Your account has not been charged and your contact information has been retained for notification once DAG products are back in stock. We apologize for any inconvinience.
Date Posted:
3/5/2011 7:30:55 PM
Question
looking for a stool to put outside my suv to help my mother step up first then turn around and be able to sit in the car seat. Would this be appropriate
Answer
Dear Kris:
These chairs have approximately 11 in. x14 in. If you think that your mother would be comfortable making that turn while holding on to a rail than it should work. Try doing it at home by laying out an area of the same side and put a chair to mimic the handle.
Date Posted:
3/5/2011 5:53:32 PM
Question
We are looking for disposible pediatric pulse Ox. that are compatable with dyamap B/P machines. Thank you
Answer
Dear Judy,
Thank you for the inquiry. Just to be clear, are you looking for a pulse oximeter or disposable sensors?
Respectfully,
Chrstina Villa - MSEC Sales
Date Posted:
3/5/2011 5:46:48 PM
Question
does the lift itself have to be moved once the patient is in it, so that the patien can be moved from the bed to a wheelchairif not, is there any such product?thank you
Answer
Dear Ms. Goldman:
Thank you for your inquiry. Once an individual is raised by the hoyer lift from the bed, the lift would then have to be swung around. A wheelchair / commode would then be moved underneath the patient prior to lowering. If the patient is being moved from a commode to a wheelchair or vice versa, then the lift can remain stationary. The only way to accomodate your request would be through a device similar to a lift suspended from a ceiling. That option may be too cost prohibitive for home use. Please let us know if we can be of further assistance.
Date Posted:
3/4/2011 4:20:54 PM
Question
Im renting a metal bldg for an office. I have a 40ft span that I need to divide off. However, the ceiling is 12ft high. Can these cubicle tracks be suspended, about 6ft from the ceiling, with something like, conduit or galvanized pipes, to make them lower in order to hang curtains from them
Answer
Dear Chad:
Thank you for your inquiry. The track can be suspended using rigid supports. Please let us know if we can be of further assistance.
Date Posted:
3/4/2011 1:04:45 PM
Question
How much does this light unit weigh We need to know for ceiling support.
Answer
Thank you for your inquiry. We no longer carry this particular unit, please browse our website for the new available options for the surgical lights. But they are typically around 15-20 lbs.
Date Posted:
3/4/2011 10:18:57 AM
Question
Can you supply full length side rails for this bed
Answer
Dear Tammy,
Thank you for the inquiry. Unfortunately, this model can onlyl come with 2 "T-Style" railings. It will have a gap in the middle. I am sorry for the inconvenience.
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
3/3/2011 3:04:05 PM
Question
What are the dimensions and color of this chair headrest cover. Im looking for a 'cream' color. Thank you for your time.Michelle SampsonPulmonary LabUniversity of Utah Hospital
Answer
This headrest cover is available in a "cream" color called tallow, however this is only an option for some of our recliner chairs and is manufacturer installed.
Date Posted:
3/3/2011 1:28:41 PM
Question
What is the range of weights/age for this probe
Answer
Generally speaking, pediatric sensors are good to use on persons from 20 to 105lbs. Age-wise is not specified.
Date Posted:
3/3/2011 1:16:34 PM
[<< Prev]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
Page 520 of 520