Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Is there such a product that an adult with juvenile onset diabetes can wear to alert to low blood sugar vs the lancet test strips? We are finding with a family member that often the coma sets in even after the blood sugar is restored to normal. It seems that if the drop is noted sooner in the individual, then the coma can be prevented. Not sure if there is such a detection device - or one that is being tested right now.

Answer

Dear Megan:

Thank you for your inquiry.  Unfortunately, we are not aware of such a device readily available in the market place. 

Date Posted:
4/6/2010 2:07:10 PM

Question
My mom is 53 and weighs 103 lbs. I am looking for something that will be padded, comfortable and reclines with foot and leg support. Would this or any other used chairs that you offer be to high of a back for her height Do you have any used Clinical Recliners?

Answer

Excel Reclining Wheelchair 18in Seat comes with:

For additional comfort you may wish to consider Lumbar Sacral Supports or Wheelchair Cushions.  We do not offer these products used. 

Date Posted:
4/6/2010 10:33:31 AM

Question
I`m having trouble with belts and buckles.please call me for an explanation.thank you peter m

Answer
Please advise as to what type of issues you may be having.  We will contact you shortly with additional information.

Date Posted:
4/6/2010 1:12:21 AM

Question
Whebe can I purchase a 5-lb weight that will hook over my foot/ankle to strenthen the quadriceps muscle for chondromalacia to be used for exercising prescribed by orthopedic specialist?

Answer

 Dear Doris,

Thank you for the inquiry.  Is this what you are looking for?

http://www.medical-supplies-equipment-company.com/product/ppf/id/10539/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
4/5/2010 3:49:10 PM

Question
how long is warranty on electronics

Answer

Thank you for your inquiry. Please check your email for a formal quotation, including warranty information.

K. Gilbert

Date Posted:
4/5/2010 2:43:29 PM

Question
Disposable Bed Sheets Item# B03342NONMD 58 x 102, White Can you tell me if the above product is a flat sheet, vs. fitted? Also, what it is made out of to be disposable? Does it feel like a regular sheet? I need these for a home project, not a medical need. And I will not need to dispose of them. Thanks.

Answer

Dear Jennifer,

Thank you for the inquiry. Item #B03342NONMD is a flat sheet.  It lays on top of hospital bed or stretcher.  It is made of tissue/poly combination. It feels like the exam paper on top of an exam table at a doctor's office. It is not made for long term care but for temporary use. These are disposable, not reusable.

Respectfully,

MSEC 

Date Posted:
4/5/2010 12:45:46 PM

Question
I have a flex spending account. Would your cervical support pillows be eligible for payment with my FSA?

Answer

Dear Ms. Obadia:

Thank you for your inquiry.  Unfortunately, we can not tell you if cervical pillows will qualify under FSA.   

Date Posted:
4/5/2010 10:29:08 AM

Question
Can you e-mail to me the whole nutrition table for the isosource hN 1500ml package,how much value in each nuturitive ingredient ie: protein....fat.....calorie....sodium.....potassium....calcium....etc.....The label that attached to the bottle. I need that to compare which to choose.....THANK YOU !!

Answer

Please see below for nutritional information:

http://www.nestle-nutrition.com/Products/Nutrition_Panel.aspx?ProductId=f31b74ec-e9ae-465b-ae7a-b10a479d9829

 

Date Posted:
4/5/2010 9:42:38 AM

Question
looking for the maximum width of a shower wheel chair to see if it will fit into existing bathroom conditions

Answer

Dear Bill,

Thank you for your inquiry. We have about 20-45 different shower wheel chairs. The usual width runs from 20-26 inches. Do you have a certain item number you need?

Respectfully,

MSEC

Date Posted:
4/5/2010 6:41:56 AM

Question
How wide will it adjust to Thanks

Answer
The width adjusts from 18" to 25" and height adjusts from 28" to 32".

Date Posted:
4/4/2010 12:05:14 PM

Question
Does the BP machine include an adult large cuff? Do you have a BP pressure monitor w/Printer for Bariatric size?

Answer

We have an Oversized Blood Pressure Cuff which adjusts from 13-17" and can be purchased in addition to the unit itself, but cannot be substituted.

Date Posted:
4/3/2010 8:00:12 PM

Question
Do you have directions on how to use this product for Tuttnauer 1730 sterilizer Thanks!

Answer
Unfortunately, we no longer sell this item.  Please see DealonDental.com for information: https://www.dealondental.com/p-824-clean-simple-ultrasonic-enzymatic-tablets.aspx

Date Posted:
4/3/2010 2:36:02 PM

Question
Please quote us for 16 pieces ventilators Thank you

Answer

 Dear Alex,

Thank you for the inquiry. Which ventilators are you interested in?

http://www.medical-supplies-equipment-company.com/product/ppf/param/1806_0__1_true/product_search.asp

Respectfully,

MSEC

Date Posted:
4/3/2010 2:25:06 PM

Question
Can you please tell me if you are a publicly traded company? Thanks!

Answer
MSEC is a private company.

Date Posted:
4/3/2010 1:20:14 PM

Question
Hello, I'm asking in regards to this order which I placed two days ago, although I haven't gotten email conformation or the option to proceed to PayPal checkout. Please help me if you can. Thank you. -Jerry

Answer

Dear Mr. Gallen:

 

Please check your email.  The Paypal payment request has been resent.  The original request was emailed on April 2.

Date Posted:
4/3/2010 9:13:33 AM

Question
Will this chair go through a standard bathroom opening size23/24inch

Answer

Dear Mr. Jenkins:

This product has an overall width of 22 in.  This should be narrow enough for a 23/24in wide doorway.

Date Posted:
4/2/2010 9:00:22 PM

Question
how can I buy the Basic Male Patient Care Manikin

Answer
You can place the order online and pay with credit card, paypal or wire transfer.  If you need assistance, you can contact us via phone.

Date Posted:
4/2/2010 4:33:37 PM

Question
Hello, I received an inquiry for some medical supplies and have technical specification sheets for all the products. I was wondering who I can email to to get a quote. Thanks, Hatim

Answer

Dear Hatim:

Thank you for your inquiry.  We generally deal directly with customers and do not work through a third party.   

Date Posted:
4/2/2010 12:33:16 PM

Question
Our doctor has prescribed PUlmo-aide nebulizers for our two daughters. I need to know where I can purchase them, preferably not online. I live in Brooklyn, NY

Answer

 Dear Ms. Youngblood:

Thank you for your inquiry.  We are a Houston based company, and although we do sell Pulmo-Aide Compressor/Nebulizer item# D0565INM, we can not tell you where you can find a retailer in Brooklyn.  You may wish to search the local yellow pages for respiratory equipment dealers.

Date Posted:
4/2/2010 9:01:12 AM

Question
Do you ship/sell dental/orthodontic instruments to Canada?

Answer

Dear Dr. Kowalchuk:

All the products we offer can be shipped to Canada.  Please contact MSEC with your specific product needs.

Date Posted:
4/2/2010 2:15:33 AM

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