Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
is rinoflow nasal wash machine still available? thanks

Answer

Dear Felipe,

Thank you for the inquiry, however we do not carry this item. Try visiting this website:

www.allergybegone.com

 

Respectfully,

MSEC

Date Posted:
9/21/2007 4:18:49 PM

Question
looking for company called Pentland located Winnipeg Man.

Answer
Dear Tony, we are not aware of this company. 

Date Posted:
9/20/2007 11:49:00 AM

Question
I was wondering if you plan on carrying the premium Herdegen healthcare products? They are wonderful products and I have been looking everywhere for them.

Answer

Dear Karli:

We are not familiar with the company you had mentioned.  At this stage, we do not plan to carry their products.

Date Posted:
9/20/2007 11:08:04 AM

Question
I live in Cincinnati Ohio and have 3 chronic illness/ not working/ small income. I take about 8 different pills a day costing around $300 a month. Can you tell me of any place in the city of CIncinnati where I can get prescription medicines at a reduced rate, please.

Answer

Dear Marie:

We do not offer prescription medication. 

Date Posted:
9/20/2007 8:10:38 AM

Question
I need to find out what is the best equipment for a person weight 230-lbs who has both ankles fractured. How to lift her from floor and put in the wheel chair and move in Toyota corolla car.Also move on to Toilet seat. Someone said there is a turntable to move the person in the car.I need reseller phone in Dallas TX area.

Answer

Dear Hameed,

We have a patient lifter. Take a look at the following website:

http://www.medical-supplies-equipment-company.com/product/ppf/param/0_0_lifter_1_true_false_1_1/product_search.asp

Respectfully,

MSEC

Date Posted:
9/19/2007 6:28:17 PM

Question
I want to buy a blood thinner monotoring device for an elderly person who is on cumadin. where can i purch one and what is the proper name of this device

Answer

Dear Ana,

Thank you for the inquiry, however the only mechanism we can think of is the testing of the sugar level in the blood. We have glucose monitors.

http://www.medical-supplies-equipment-company.com/product/ppf/param/401_0__1_true/product_search.asp

Respectfully,

MSEC

Date Posted:
9/19/2007 6:01:14 PM

Question
i've read about a device called CTRAC (cost = $300) and wondered if anyone had used it and wanted to re-sell?

Answer

Dear Carolyn,

Thank you for the inquiry, but we only carry new ones.

Respectfully,

MSEC

Date Posted:
9/18/2007 3:42:36 PM

Question
we are currently lookin for organic sheets for rehab center.

Answer

Dear Sandi,

Thank you for the inquiry, however we do not carry organic sheets.

Respectfully,

MSEC

Date Posted:
9/18/2007 2:52:05 PM

Question
I got a CPAP about 7 years ago and i need to replace it. Someone told me that i can take it in and exchange it for a new one. Is this true? If so, then where can i take it?

Answer

Dear Diana,

Thank you for the inquiry, however we do not have that type of service.  You might want to google, recycling your CPAP your machine. It might help find a location near you.

Respectfully,

MSEC

Date Posted:
9/16/2007 2:26:49 PM

Question
Your items are sold in Units does that mean 4 to a pack, or one to a pack?

Answer

Dear Audra,

Thank you for the inquiry. Electrodes are sold in packs of 4 per pack.  Some electrodes are sold individually. Please contact our customer service representatives if you have any questions at 1-877-706-4480.

Respectfully,

MSEC

Date Posted:
9/14/2007 1:48:41 PM

Question
Is one Rib Belt brand considered 'superior' to others is regards to athletic ability..I need to be able to wear it and have some level of comfort during a kickboxing class...thank you for your time

Answer

Dear Deedee,

Thank you for the inquiry.  One of our most popular and deluxe rib belt is item #F-002ALFMM.

Check it out on our webiste, www.msecompany.net

Respectfully,

MSEC

Date Posted:
9/14/2007 6:11:53 AM

Question
I'am looking for products to take care of an episiotomy.The thing is that I am visiting my sister in law here in Cancun and there aren't any products here as the ones I received in the hospital when I delivered my babies (I live in El Paso). I'm looking forthe mesh underware, the anesthesic pads you put on the underware to releive the pain, the extralarge napkin pads for the bleeding after you deliver, and that thing(I dont know the name) you put on the toilet to put warmwater to rinse the episiotomy wound. Thank you very much.

Answer

Dear Laura,

We carry everything you are looking for, please click on the following link:

http://www.medical-supplies-equipment-company.com/product/ppf/param/0_0_protection%20plus%20mesh_1_true_false1_0/product_search.asp

and

http://www.medical-supplies-equipment-company.com/product/ppf/param/440_0__1_true/product_search.asp

 

Respectfully,

MSEC

Date Posted:
9/10/2007 9:58:29 PM

Question
I am due for my 2nd sleep study to be fitted for a CPAP for sleep apnea. Will it still be necessary to purchase a room purifier and use the allergen protection products on my bed for chronic sinus issues?

Answer

Dear Janie,

Thank you for the inquiry, however we can not answer questions about your medical condition. We can only answer questions about the products themselves, that we sell.

Respectfully,

MSEC

Date Posted:
9/10/2007 8:29:52 PM

Question
When I was at the hospital working as Aide.. We had a bed by hill rom that had continous air and sand running that would promote circulation for the body.. I am looking to purchase one of these beds.. Do you have one or do you know where I can Buy one... Hope to here from you soon on this matter...Thanks jesse

Answer

Dear Jesse,

Hill Rom sells direct to customers. Please contact them at www.hillrom.com  We do not distribute this name brand. Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
9/9/2007 1:49:32 PM

Question
Do you see having continuous glucose monitors (dexcom) anytime in the near future?We currently have Aetna insurance and will be covered 100%.

Answer

Dear Nancy,

Thank you for the inquiry. We do have several glucose monitoring systems. We don't however accept insurance. I am sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
9/8/2007 2:12:41 PM

Question
Why can't you have someone design a dressier wide black shoe, like a loafer, I can wear for speaking and to church?!

Answer

Dear Sandra,

Please click on the following link for addtional information and pricing. This shoe is commonly used for dresser moments.

http://diabetic-supplies.medical-supplies-equipment-company.com/product/ppf/id/14144/new_prod_full.asp

Respectfully,

Christina

Date Posted:
9/6/2007 11:17:46 PM

Question
If you have any in stock.

Answer

Dear Alex,

Thank you for the inquiry, however we do not have this item in stock.

Respectfully,

MSEC

Date Posted:
9/6/2007 5:37:23 PM

Question
Does your organization donate used medical supplies, such as beds and so forth to non-profit organizations that are involved in caring for medically fragile infants?

Answer

Dear Tiffany:

Thank you for your inquiry.  Traditionally, we donate to local charitable organizations.

Date Posted:
9/6/2007 3:55:17 PM

Question
I am looking for a medical be which can be converted to a massage table...do you have anything like this Thanks

Answer

Dear Debbie,

We do not carry this type of item, sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
9/6/2007 11:48:10 AM

Question
im intersting to buy the bad diapers or the dameged one containers

Answer

Dear Samir,

We do not distribute damaged or "bad" diapers. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
9/3/2007 6:10:46 PM

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