Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I need a quote for a used 12-lead Lifepak 12 please.Thanx,Tom

Answer
We will quote you shortly.

Date Posted:
6/29/2011 10:36:41 PM

Question
i need a lift that will put a 500 lb person into a pool five ft high.will this this lift be the right lift

Answer
Thank you for your inquiry. This particular patient lift can lift a patient up to 74.5in high (Over 6ft) and lower them to 32in. Please keep in mind the lower portion legs sticks out further than the lift itself.

Date Posted:
6/29/2011 5:47:15 PM

Question
where is the tracking number for this matress and pump .. I would like to know where it is. ordered it on 21st was processed on 23rd and you have my money so how isd it coming

Answer

Dear Ms. Neumann:

We apologize for the delay.  Your item is currently on backorder until July 11th.   We will provide you with a tracking number once the item has shipped. 

Date Posted:
6/29/2011 12:57:52 PM

Question
I wear petite sizes, am less than 5 ft. tall. Would item X7924180BRCN fit my small frame or is another product more appropriate to support my lumbar/sacral spine which has been fracturedThank you.

Answer

I have attached a few links to a website that may be of assistance.  There are 4 items that have a 9" height but one is considered a child size and is only 4" high.  You might check those out and see if your measurements would work with one of these items.  We can provide pricing on any of them.

https://www.millikenmedical.com/Products/ProductDetails.cfm?PSKU=BDS103XS

https://www.millikenmedical.com/Products/ProductDetails.cfm?PSKU=BDS116XS

https://www.millikenmedical.com/Products/ProductDetails.cfm?PSKU=BDS117XS

https://www.millikenmedical.com/Products/ProductDetails.cfm?PSKU=BDS183XS

https://www.millikenmedical.com/Products/ProductDetails.cfm?PSKU=COR231CHI

Date Posted:
6/29/2011 11:55:59 AM

Question
What is the height of the bed from the floor when opened Is the mattress vinyl covered?

Answer

The floor to top of mattress opened is 23".  The mattress that comes standard is not fluid proof, however we do have a "wet ban" mattress that is optional as an upgrade.  If you would like, I'd be happy to provide a quotation for this item.

Date Posted:
6/29/2011 10:07:54 AM

Question
I need to obtain some pocket plastic or paper id cards with my name address phone etc 850-271-9337 What where do I need to find this ? Thank you, Mike Pryor 411 Red Bay Circle Southport, FL 32409

Answer

Dear Mr. Pryor:

You can probably have those cards done at Kinkos or a local copy shop. 

Date Posted:
6/29/2011 9:12:40 AM

Question
Can you tell me the weight limit for this Is their an affordable product for raising the toilet for someone morbidly obese My husband just had hip replacement and we cannot find a way to raise the height of the toilet for our tiny bathrooms.

Answer

Samira,

The weight capacity for this toilet seat is 300 lbs. We also offer a bariatric elevated toilet seat that has a weight limit of 500 lbs, but you would have to make sure that it would fit your toilet. Another option would be to go with a bariatric commode chair, as some of these have a weight capacity of up to 700 lbs. With the commode chair, you can look at the specifications and pick one based on the size and capacity you require. Thank you for your inquiry.

Date Posted:
6/29/2011 5:19:36 AM

Question
Hello Sir or Ma'am, I need a price quote for any Lead apron with a throat collar, for use in dental x-ray protection. We will require 2 lead aprons total, and the shipping will be to USAMEDDAC-K Unit 15244 K-16 Aid Station APO AP 96205-5244 For any questions concerns or comments please e-mail me back at the adress provided.

Answer
We will provide a quotation shortly.

Date Posted:
6/29/2011 2:25:48 AM

Question
Hello, My name is Tim Rogers and I’m contacting you on behalf of Iron Duck. www.ironduck.com We manufacture the Worlds Best Emergency Equipment and our products are known internationally as the best made and longest lasting Spine Boards and Trauma Bags in the market. We carry a variety of Spine Boards and EMS medical cases. www.ironduck.com/products We are contacting you in hopes of creating a partnership with your company. We would like you to offer our products on your website. Thank you for you time - If you are interested please contact Tim Rogers trogers@ironduck.com for more information.

Answer

Dear Tim:

Thank you for your inquiry.  Please contact Gary Gorodetsky at 713-706-4320 for further discussion.

Date Posted:
6/28/2011 4:09:21 PM

Question
what is different about 2217CLT Are there spools for table paper? What is turn around time - available by 8/8/11?

Answer

The 0217CLT table does not have an adjustable backrest, it features a flat top, as stated in the description.

The 2217CLT table does have the adjustable backrest.

The paper holder and cutter are options that may be purchased additionally, you may view the price here: http://www.medical-supplies-equipment-company.com/product/ppf/id/24888/new_prod_full.asp

These tables, in either style, should ship within 15-20 business days from the time of order placement.

Date Posted:
6/28/2011 2:46:46 PM

Question
Hello, can you tell me if this instrument is considered anterior, posterior or universal

Answer

Pete,

This bracket remover is direct, and features a thinner nose than the posterior band remover. You may also want to look at the combination anterior and posterior band remover, and choose one based on your preference. Thank you for your inquiry.

Date Posted:
6/28/2011 10:42:25 AM

Question
Do you provide pricing for tenders, qty x 122 Bassinet, 17 cabinet, mattress 25mm thick vinyl PVC matters, colour brochure, C.I.F Harare, Zimbabwe.Closing 1st week of July.

Answer

We will not ship directly to Zimbabwe, if your organization has a forwarding location in the US, we would be able to ship there.  If you would like pricing, I will need additional specifications so we can get the best price and most accurate match for you.

Additionally, for the quantity of items you are looking for, lead time will be approximately 6-8 weeks.  Payment will be required in full upfront via wire transfer before production can begin on the products.

Date Posted:
6/28/2011 10:32:32 AM

Question
how much does this maklin weigh

Answer
Thank you for your patience. This Rescue mankin weights almost 126 lbs. Do you need a quote for this item? If so, please specify destination zip code in order to recieve shipping charges.

Date Posted:
6/28/2011 6:54:25 AM

Question
I drive semi and am having trouble with my neck and shoulders probably due to poor posture when driving. Which product would work the best for my situation

Answer
This is a good option for clavicle and support.  We might also suggest: http://www.medical-supplies-equipment-company.com/product/ppf/id/11231/new_prod_full.asp it provides both mid to lower back support as well as support for the shoulders.

Date Posted:
6/27/2011 8:57:18 PM

Question
What would be the shipping cost to Binghamton, NY for one chair 13902

Answer
Thank you for your inquiry. The shipping is $115.62 dock to dock going to zip code: 13902. Please also check your email for a formal quote including the shipping charges.

Date Posted:
6/27/2011 11:41:01 AM

Question
Hello,I have cervical dystonia and am a side sleeper. I have spasms at the base of my skull and slightly on the right side of neck. One spasm is constant there.Any suggestion for 1 good support pillow when exhausted and 2 sleep pillowThank youDottie

Answer

One pillow we might suggest as it is adjustable to fit each person according to their comfort level needed is: http://www.medical-supplies-equipment-company.com/product/ppf/id/12121/new_prod_full.asp

From research we have done, it seems that another type of pillow that may be suggested is a down or feather pillow, however we do not carry this type of pillow.

Date Posted:
6/27/2011 10:34:57 AM

Question
Hi, can we purchase a paediatric sensor to fit this unit

Answer

We only have Nellcor compatible pediatric sensors available for this item. Otherwise we can offer a Nellcor Dura Y sensor: http://www.medical-supplies-equipment-company.com/product/ppf/id/13364/new_prod_full.asp

Date Posted:
6/27/2011 2:09:03 AM

Question
Hello, I’m Vanessa Johnson from Yokota Hospital at Yokota AFB in Japan. I need an actual quote from a representative and I was wondering if you could send me a price quote on the Procedure and Examination Lights w/ Floor Stand Item# LF02NSBUR? I’m looking for a price quote of 4 units. Please let me know if there are any problems. Thank you.

Answer
Thank you for your inquiry. Where would these be shipping? Do you have a US Freight forwarder/ exporter?

Date Posted:
6/27/2011 12:04:53 AM

Question
what is the height of the mattress when filled with water. Is there gel included with the mattress. Would the mattress be able to be used by itself on a hard surface if the patient where on their back for not more than 30 or 45 min

Answer

Tom,

This product is actually a mattress overlay, so a patient should not lay on it without a mattress underneath. Also, the category includes either gel or water mattresses. The mattresses do not include both gel and water. I have linked a few mattresses below. The dimensions should be listed in the product description.

Gel Mattress:

http://www.medical-supplies-equipment-company.com/product/ppf/id/12829/new_prod_full.asp

Water Mattresses:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17954/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/1784/new_prod_full.asp

Date Posted:
6/26/2011 11:45:48 PM

Question
converting standard walker to wheels. need diameter of leg extentions to see if they will fit.thanksbob

Answer
Thank you for your inquiry. This fixed wheel accessory is compatible with invacare walkers only. However, the diameter is around 1in - 1 1/8in.

Date Posted:
6/26/2011 12:17:26 PM

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