Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Good morning,i was wondering if i can buy supplies from here in mexico, i need to know about oxigen flow regulators exactly the item #4045BSCHMD, need to buy oxigen tubing, and connectors, please looking forward to hearing from you as soon as posibble, let me know how can i bu it form my city, thanks a lot

Answer
 

Podemos otra vez cotizarle los productos, nosotros apenas necesitamos a un promotor de carga enviarlos a puesto que no enviamos productos directamente en México.

Date Posted:
3/3/2011 1:08:04 PM

Question
Im writting from mexico, really interesting in the oxigen flow regulator, any chance that i can buy it, and send it to my place in mexico. if you can send me i phone number i would like to knw more about the company and figure out how i can buy supplies. waiting for your answersjorge alejandro

Answer

Alejandro,

Gracias por entrarnos en contacto con. Puedo contestar realmente a cualquier pregunta que usted tenga sobre el email. No tenemos cualquier persona que hable español fluido. Puedo ayudarle sobre el email. Puesto que no enviamos a México, necesitaríamos un conocido y una dirección alguien en los Estados Unidos para su fowarder de la carga. ¿Es esto posible?
Christina Villa - MSEC Sales

Date Posted:
3/3/2011 12:52:35 PM

Question
What is the difference between a Litter Pad and a Hinged Pad when it comes to purchasing one. We have a cart at our facility that needs a new pad and I am unsure which kind I would need to purchase.

Answer

Dear Jody,

Thank you for the inquiry.  A litter pad is a flat, straight pad. These are usually provided for stretchers that do not have a fowler backrest.  The hinged pad bends easily and has indentions for  a fowler backrest.  Please let me know the dimensions you need for your pad, we actually can do a custom quote. I would also need to know the make and model of your stretcher so we can match it perfectly.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/2/2011 5:13:39 PM

Question
re this product, are the teeth removable like dentures? thanks.

Answer
Thank you for your inquiry. Regrettably, this manikin teeth are not removeable. We apologize for the inconvenience.

Date Posted:
3/2/2011 3:41:58 PM

Question
Hello, My name is Oriane Boudinot, and I work for Relief International, a humanitarian organization which does work in developing countries. I am writing to find out if you could give me a quote on a list of products, including shipping fee to 5455 Wilshire Blvd, Suite 1280 Los Angeles, CA 90036 We are doing a competitive bidding process for the better prices for these items, and the bid will be considered within 24 hours. The items are: - 9 Volt Battery for Stryker x4 - Amputation Manual x1 - Batteries for Oto-ophthalmoscope x4 - Fasciotomy Manual x1 - Gigli Saw x1 - Glucometer x1 - Glucometer Test Strips Box of 50 x1 - Hand set x1 - Handheld Ultrasound machine x1 - Intraosseous Drill x1 - Intraosseous Drill Lithium Battery back up x1 - Intraosseous Drill Needles - Adult set x10 - Intraosseous Drill Needles - Pediatric set x10 - Kendrick''''s Extraction Splint x1 - Lancets Box of 100 x1 - Merocel Nasal Tampon x20 - Oto-ophthamoscope Battery powered x1 - Pregnancy Tests x10 - Pulse oximeter x1 - Sam Splints x10 - Stryker Intra-Compartmental Pressure Monitor x1 - Stryker Quick Monitor Set x12 - Thermometer x2 - Urine Dipsticks bottle/box x1 I appreciate your time in helping us. We can also provide proof of a physician''''s note in case you would need confirmation. Thank you for your time,

Answer

 Dear Oriane,

Thank you for the inquiry. We do not have access to Stryker products. Can we still quote the other items?

Respectfully,

MSEC

Date Posted:
3/2/2011 1:50:09 PM

Question
YES,DO YOU CARRY PORTABLE POCKET O2 CANISTER WITH DIPOSABLE MOUTHPIECE?I''VE ONLY SEEN SUCH EXAMPLES IN THE MOVIES IEJAMES BONDS & SPY MOVIES FOR USE UNDER WATER FOR SEVERAL MINUTES

Answer

Dear Eric:

You may be referring to this http://www.spareair.com/

Date Posted:
3/2/2011 11:28:42 AM

Question
I am looking for the closest thing to thin hospital surgical scrub pants available. Would these be them Also in regards to the size, I am 130lb and 510 and am curious as to what size would best fit. Thank you!

Answer

The scrubs most highly recommended for "surgical" scrubs are below:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13066/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/13002/new_prod_full.asp

The sizing is based upon clothing size for women:

XS - 2-4
S - 6-8
M - 10-12
L - 14-16
XL - 18-20
2XL - 16W-18W

Standard inseam is 31 inches, however on our long scrub pants (http://www.medical-supplies-equipment-company.com/product/ppf/id/13012/new_prod_full.asp) the inseam is 34 inches.

Date Posted:
3/2/2011 12:34:43 AM

Question
Hi I would like to know if this product would work well for surgical instruments I need the inside tray dimensions to be atleast 24cm plus in length. Do I need a tray to go inside the unit to protect the crystals. Can I just use distilled water for the unit. or do I need the tablets?

Answer

Dear Stuart,

Thank you for the inquiry. We will be sending you addtional information concerning this unit. The pdf file will be sent shortly.

Respectfully,

MSEC

Date Posted:
3/1/2011 9:13:15 PM

Question
Yes I was wondering why your used autotherm price is so high. I have purchased used ones in the past for around $500 to $600. If its in good condition and you are interested in selling it for a reasonable price then e-mail me back but $3000 for this is way overpriced Thanks, Dr. Grassam

Answer

 Dear John,

Thank you for the inquiry. Our autotherm 391 and 395 and are not used. They are new.

Respectfully,

MSEC

Date Posted:
3/1/2011 7:00:06 PM

Question
Do the Diabetic shoes have elevated heel inside

Answer

Dear Sam,

Thank you for the inquiry.  It comes with a pair of moldable inserts.

Respectfully,

Christina Villa - MSEC Sales Support

Date Posted:
3/1/2011 6:14:26 PM

Question
Dear sir/Madame, I am interesting in Philips BV Pulsera for cardio vascular procedures, in case of availability Please send me quotation and when the system will be available for sending. To reduce the price preferably the system as is in working condition without any warranty. Looking forward your reply, Best regards, Levan Gamtsemlidze

Answer
Thank you for your inquiry. Regrettably, we don't have any BV Pulsera c-arms available. We apologize for the inconvenience.  

Date Posted:
3/1/2011 3:03:36 PM

Question
We need a patient lift that can fit a treadmill for walking rehabilitation. What would you recommend Thank-youChrista

Answer

Dear Christa,

Thank you for contacting us. Unfortunately we do not carry anything that will work with a threamill. All of our lifts are for assisting patients in and out of beds and/or chairs. We are deeply sorry for the inconvenience.

You may want to try the following system:

http://fast-centre.com/id46.html

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/1/2011 1:59:31 PM

Question
do you have disposable snap NOT pull up Adult diapers

Answer
We do not carry disposable snap diapers, only reusable.

Date Posted:
3/1/2011 1:29:56 PM

Question
Is this shoe waterproof

Answer

Dear Jack,

Thank you for the inquiry. Unfortunately, this shoe is not waterproof.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/1/2011 9:07:23 AM

Question
Does this item includes the curtain, track, and hanging carriers

Answer
Yes, Single Bed Privacy Cubicle Curtain Basic Kit, 1KBCCPBSCCF includes curtain, track and carriers. 

Date Posted:
2/28/2011 7:42:02 PM

Question
Can you tell me if these are the hard plastic covers or the soft throwaway covers.

Answer

Dear Richard,

Thank you for the inquiry. Unfortunately, I tried to find the answer but the manufacturer informed me the product had been discontinued. We are very sorry for the inconvenience. The product has been removed from the website.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/28/2011 12:45:17 PM

Question
Hi Sir/Madam, I would like to know, your company able supply the high precision balance? The specification is: 1. 0.01g - 4100g 2. 0.001g - 610g Thank you very much

Answer
Are you looking for a digital or manual unit? 

Date Posted:
2/28/2011 9:03:01 AM

Question
Sir/Madam,I want to know what does DG in DG 16 refer to. what is the importance of 16 in DG16

Answer

Dr. Ebenezar,

This numer is simply a way for us to identify our products, as we carry many endodontic explorers with different types of ends. Feel free to look through our selection of explorers by clicking here, and choose the one that best fits your needs.

Thank you for your inquiry, and have a great day.

Date Posted:
2/27/2011 1:43:08 PM

Question
My friend''s father had a severe lung disease, and his doctor suggested to help him breathe with a portable respiratory machine. So far I have no idea about this equipment. Would you give me some information about it in detail, including type, price, function and advantage and so on? Thank you very much.

Answer
We have a limited selection of these items.  Details to follow. 

Date Posted:
2/27/2011 11:32:33 AM

Question
Do any of these hwirlpool products allow the water to be cooled to very low temperatures 50 degrees for rehabilitation from injuries using cold therapyregardsDuncan Wolf

Answer

Thank you for your inquiry. All of our whirlpools can accommodate very low temp or very hot temperatures for any type of rehabilitation procedures.

 

Date Posted:
2/27/2011 9:26:39 AM

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