Ask The Pros:

Question
Am I correct in assuming this is a single shoe, not a pair If so, is it appropriate to buy two identical shoes and use one on the injured foot and one on the good foot so as to look less like an invalid. Also, I am wondering what the uppers are made of? -- looks like leather.

Answer

Thank you for your inquiry. Yes, it would be appropriate to buy two identical shoes. Please see below for the material breakdown of our post surgical shoe.

• Outside material- Mesh fabric w/ velcro straps
• Inside material- Mesh covered foam (more durable)
• Sole- is made of solid rubber

Date Posted:
9/22/2010 2:12:15 PM

Question
Order No.128324, Order Date9112010 30931 PM I sent money with western union and sent the scan of the file. But not answered.. I want to learn if the product shipped. Thank you

Answer
This order is still un-processed as we have not received any notice of payment.  Please e-mail any documentation you have regarding the transfer to inquiry@msecompany.net  

Date Posted:
9/22/2010 9:39:22 AM

Question
I have a Pronto RX2 which was barely used by my mother. It is missing a battery charger. Do you all purchase or know where I can sell this object?

Answer

Dear Mr. Emmett:

You may consider placing the item for sale on medmarketplace.com or ebay.com or look up a durable medical equipment dealer in the local yellow pages. 

Date Posted:
9/22/2010 4:03:32 AM

Question
I would like to know do you have the portable european toilet which can be used with the normal toilet. Please advice.

Answer
The only items we have which can be used along with a regular toilet are Medical Toilet Seat Risers and Raised Toilet Seats. 

Date Posted:
9/22/2010 2:54:21 AM

Question
Dear Sir/Madam,Im Leonard Manurung from Indonesia. I intrested to your product Novametrix 520A OXYPLETH Pulse Oximeter and i wanna buy it 1pc. But i have a question:1. This item is new or used or refurbish2. Please send to meyour Proforma invoice include shipping cost by using USPS?

Answer

Dear Leonard,

Thank you for the inquiry.  This item is refurbished.  Shipping will be $24.95 anywhere in the continental United States.

Respectfully,

MSEC

Date Posted:
9/22/2010 12:32:03 AM

Question
hello I was interested in knowing if this product can be used internally as well my wife and I are looking for an oil that wont cause irritation in the genital area. if this product is not what I am looking for I would appreciate any recommendations. thank you for your time.

Answer
Unfortunately, we do not have any products of this nature.

Date Posted:
9/21/2010 11:22:03 PM

Question
Does this have a hole in counter top for the sink. If so is there a way to get it without the hole Do not need sink.

Answer

Dear Jennifer,

Thank you for the inquiry. This base cabinet does not come with a sink. It is a flat, solid cabinet top.  The picture on our website shows the sink as an accessory and is not normally included.

Respectfully,

Christina Villa

Date Posted:
9/21/2010 10:52:29 PM

Question
need to know about a wall cabinet for this. Need to purchase this week but I need a quote for the wall cabinet.

Answer

Jennifer,

Thank you for the inquiry, I have a few suggestions. I will be calling you shortly.

Respectfully,

Christina Villa

Date Posted:
9/21/2010 10:49:38 PM

Question
Was wondering if you can get wall cabinets to match and how much would they cost if you can Am looking to purchase this week

Answer

Jennifer,

Thank you for the inquiry, I have a few suggestions. I will be calling you shortly.

Respectfully,

Christina Villa

Date Posted:
9/21/2010 10:43:53 PM

Question
I work in an analytical lab and we are interested in obtaining our DEA license to work with narcotics. Would this cabinet provide the security required to store narcotics

Answer

Dear Ms. Mohre:

Thank you for your inquiry.  This cabinet is specifically designed for a secure storage of narcotics.

Date Posted:
9/21/2010 7:32:29 PM

Question
I am a nurse manager at a burn center. While I cant replace my 12 yr old body tub yet, I would like to retro- fit with a 1/2 HP Jet Motor and weld shut the old hydro jet exhaust that is continously contaminated with organisms and debree. Can you help

Answer

Dear Adrian,

Thank you for the inquiry. Please contact Whitehall Manufacturing at 1-800-782-7706. They are the manufacturers of whirlpools.

Respectfully,

MSEC

Date Posted:
9/20/2010 7:15:50 PM

Question
Do these table straps connect to tabletop underneath by a snapIf no, how do they connectIf yes, what do you recommend for tables without the snap built in?

Answer

Dear Judy,

Thank you for the inquiry. Unfortunately this item is factory installed and listed as an option for the tables we sell. We do not have anything for tables we do not sell. I am sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
9/20/2010 3:14:35 PM

Question
What size is the arm cuff Would you recommend this for children?

Answer

This item only has an XL adult cuff and regular adult cuff.

The following link is to the children's cuffs that we have: http://www.medical-supplies-equipment-company.com/SP/PPF/Param/324213_0_1_0/Products.asp

Date Posted:
9/20/2010 2:39:56 PM

Question
I use a Salbutamol inhaler during the day but morning and evening I use a nebuliser Salbutamol 5mg solutionfor inhalation. I have Emphysema which I have had for years. I am age 77. Would this nebulizer retain the ingredient for my lungs for all time after recharging when necessary, no more money

Answer

Dear Mr. Jackson:

Thank you for your inquiry.  However, in order to get the most appropriate response to your question, we would suggest consulting with a physician

Date Posted:
9/20/2010 11:09:26 AM

Question
I saw this machine in Valley hospital in Las Vegas,nevada.I would like to buy one for my relative.This is a legs'' massage machine.Where can I buy one?

Answer

Dear Cuong:

Thank you for your inquiry.  You are probably referring to the following products:

• Multicom 300/5 Chamber item# 5-003-CMTAL
• Multipulse 500 item# 005-PMTAL

Date Posted:
9/19/2010 7:34:55 PM

Question
which battery replaces Welchallyn 2.5 volt 72600.....and can you get a charger for these 2 batteries...thanks

Answer

Dear Melissa,

Thank you for the inquiry, unfortunately we do not have carry this charger.

Try http://www.steeles.com/

Respectfully,

MSEC

Date Posted:
9/18/2010 2:27:59 PM

Question
I am considering this shoe for my friend. I need to know if the sole is flexible or is it that hard rubber that doesnt bend at all Her doctor prescribed a walking shoe similar to this but said that it had a foam sole. She can not walk in a shoe with s rigid sole. Please advise.Thank you

Answer

Dear Sue,

Thank you for the inquiry.  The sole is made of a rubber and does not bend.  Here are our suggestions:

http://www.medical-supplies-equipment-company.com/product/ppf/id/21042/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/21031/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/21040/new_prod_full.asp

Date Posted:
9/17/2010 5:48:33 PM

Question
I already have the oximeter I am looking for the operators manualfor n-20. Would it be possible to sell me a copy of that

Answer

Dear Kelly:

Please contact http://www.nellcor.com/about/contactus.aspx tech support and they will be able to assist you. 

Date Posted:
9/17/2010 4:58:41 PM

Question
Does this cart comply with safety standards for storing portable oxygen cylinders that are frequently used i.e. clinic locationsCan they be stored alone, or is it required for them to be attached to a building structural member?Thank you

Answer

Dear Rebecca,

Thank you for the inquiry. I have contacted the manufacturer and they said it meets all safety requirements for storage. It is not required to be attached to a building structure.

Respectfully,

MSEC

Date Posted:
9/17/2010 2:53:49 PM

Question
We are in the proccess of equip a new hospital institution and we need to know what we need to do it. So we are requesting information about. Our mailing address and contac info is : PO Box 428, Cataño PR 00963 Att: Luis Alvarado,MD, ESQ Tel. 787-3066724

Answer

Dear Jose,

Thank you for contacting MSEC. I will be glad to walk you through what you may need for a new hospital. Unfortunately we do not have a catalog, in fact, our website is our catalog. If you need any help, please call me at 1-877-706-4480 x 107, my name is Christina Villa. I am going to give you a call on Monday, Sept. 20th so we can get started.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
9/17/2010 2:41:27 PM