Ask The Pros:

Question
I'm interested in purchasing sheets, I'm the owner of a hospital in South America and would like to add the logo to the sheets is this something you do?please let me know.thank youAntonio Vives

Answer

Dear Antonio,

I also need to know the quantity and which item number you like from our website.

http://www.medical-supplies-equipment-company.com/product/ppf/param/1079_0__1_true/product_search.asp

Respectfully,

Christina --MSEC Sales
 

Date Posted:
4/13/2009 11:12:49 AM

Question
quand j'eteint mon glucometre precision q.i.d tm m'affiche E 2.SVP DONNEZ UNE SOLUTION DANS DES BREVES DELAI.

Answer

Benabed,

Date Posted:
4/13/2009 4:37:19 AM

Question
what is the price of the Doppler that goes with this?

Answer

Dear Bernadette,

Thank you for the inquiry.  You can choose any of the following:

http://www.medical-supplies-equipment-company.com/SP/ppf/param/104962_0_1_0/products.asp

Respectfully,

MSEC
 

Date Posted:
4/12/2009 9:27:42 PM

Question
Is this cream good just to use all the time for foot health of a type 1 diabetic?Thanks

Answer
4/11/2009 5:27:22 PM
 

Date Posted:
4/10/2009 11:28:03 PM

Question
How much does this chair weigh?

Answer

Cindy,

The weight of this wheelchair is 37lbs but shipping weight is 41lbs.  Additional specifications are below:

Overall Width (Open): 28"
Overall Width (Closed): 12.5"
Overall Height: 36"
Seat-To-Floor Height: 19.5"
Back Height: 16"
Seat Width: 18"
Seat Depth: 16"
Overall Length (W/ Riggings): 42"
Weight Limit: 250lbs
 

Date Posted:
4/10/2009 9:44:14 PM

Question
What is the baby weight and length capacity of your bassinette product?

Answer

Dear Susan,

Thank you for the inquiry.  In order for us to find out the weight capacity, I need to know the item number you are asking about.  Please email the item number to christina@msecompany.net and she can get the information you are seeking.

Respectfully,

MSEC 

Date Posted:
4/10/2009 12:05:39 PM

Question
My Mother has impulsivity, memory problems & no balance. She can't lean over or walk unassisted. I'm searching for an alarm system that would remind her to not lean over or walk unassisted while notifying me she's at risk. Also looking at Item #s 1638PSY,6738PSY. What is best for inhome?

Answer
There may not be a single alarm which will enable you to attain your objectives.  You may wish to consider implementing a combination of both; KeepSafe Alarm Chair Belt System item# 0438PSY for when she is sitting down, and Wireless Infrared Alarm item# 6738PSY for when she is trying to move around or is leaning forward.  Please contact us toll free at 877-706-4480 with any other questions.

Date Posted:
4/9/2009 5:15:15 PM

Question
How would this differ in results from the Medical Digital TENS Unit for chronic back pain?

Answer

Dear Scott:

Thank you for your inquiry.  These units are identical. 

Date Posted:
4/9/2009 12:24:50 PM

Question
need elastic ABDOMINAL belt enough wide,maybe 10 inchs, for post hernya surgery What is the wide of this item?

Answer

Humberto,

This elastic abdominal binder is constructed of three (3) segments that are each 3" wide to give a support 9" in total width.  Note, most abdominal binders are able to be cut according to the width needed (in 3" segments).

Date Posted:
4/9/2009 11:32:47 AM

Question
just i want to know the price and thank you for your cooperation. in advance

Answer

Dear Jean,

Thank you for the inquiry, however we currently do not have any in stock so providing a price would not be posssible. I am waiting on a shipment next Friday. If I get a unit in, I will follow up with pricing.

Respectfully,

MSEC

Date Posted:
4/9/2009 8:56:15 AM

Question
Hi Would you be able to explain about integral printer? I need oximeter specifically for 6 MTW, it means with ability to identify measures for every minute. Do you know about small oximeters with memory and ability to work with PC? Thank you for your help

Answer

Dear Urszula,

Thank  you again for the inquiry. One last night I need to state was that BCI3401 reports in 30 second intervals only.

Respectfully,

MSEC

Date Posted:
4/8/2009 5:46:44 AM

Question
How long can I keep a bottle of D.A.G.? Does it go bad or does it lose its potency? Thanks.

Answer

The D.A.G. Solution generally has a shelf life of 1 year.  It can be used after the one year mark, however it will not be quite as effective.  Please let us know if you have any additional questions.  Thank you!

Date Posted:
4/7/2009 11:56:43 PM

Question
hi, I live in toronto.if I need to buy a nebulizer and need to mail to china, is it possible? and how can you help me?thank you.

Answer

 Dear Catharine:

We can ship products to China on your behalf.  However, for all orders being shipped outside of US or Canada we require payment via bank wire transfer.  If you would like to proceed, please contact our office at 877-706-4480 for more information.  Please note that wire transfer fees are the responsibility of the client.

Date Posted:
4/7/2009 11:32:24 PM

Question
Are OBGYN stirrups included with basic model?

Answer

Stephanie,

The Motorized Procedure Table 2-052DMTMS does not include the Standard Ankle Stirrups .  If you would like a formal quotation, please feel free to contact me and I'd be happy to quote the package price.

Respectfully,

Brittany Steffen-Smith
brittany@msecompany.net
1-877-706-4480 ext 106

Date Posted:
4/7/2009 4:18:33 PM

Question
I ordered some Depends for my husband. They came today. However, the package says that they are for women. I pulled up my order confirmation, but it doesn't give an item number. I looked on-line and tried to pull up KBC-19561 (Number on packing slip), but that number is not found. What's up?

Answer

Dear Ms. Weissman:

Thank you for your inquiry.  The item numbers listed on MSEC website are based on our internal numbering system and do not reflect the manufacturer item numbers which are listed on the packaging.  If you are not satisfied with the product and would like to return or exchange it per our Return Policy, please complete the following return authorization form or call us toll free at 877-706-4480 x 106.   

Date Posted:
4/7/2009 4:04:02 PM

Question
we have achieva PSO2 ventilator in our nursing home i need to know in case AC power fail how long the battery backup discharges

Answer
Depending on the battery back up, you are looking from 1-3 hours.

Date Posted:
4/7/2009 4:01:17 PM

Question
Graebel Houston has opened a new division, Commercial Storage and Warehousing, and I wanted to see if you have a need for storage or warehouse overflow at your location.If you have a need I would like to set-up an appointment to discuss the storage/warehousing options we have. Also currently if you sign up for storage/warehousing we will provide FREE PICK-UP.Thanks for your time and I look forward to hearing from you.

Answer

 Zak:

We do not have any inventory in Houston area.  Thank you for your inquiry.

Date Posted:
4/7/2009 2:58:47 PM

Question
I am writing you from Belize.I received a contract to provide our Government with 30,000 Disposable Drape Sheets 40by 48,2 ply like the one listed here.Would you provide me with a better price on this quantity?Sincerely,Anna SmithPharmacistBox 570 BelmopanBelize

Answer

Anna,

I will be working on getting pricing for you.  Please feel free to contact me with any additional questions you may have.  Thank you for your patience!

Respectfully,

Brittany Steffen-Smith
1-877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
4/7/2009 2:01:17 PM

Question
Is this shoe snickers like soles and does it have arch support inside?. I am looking for a soft bottom. I had toe surgery and still in a lot of pain and discomfort. thank you

Answer

Haydee,

We would recommend something like our Deluxe Female Post-Op Shoe.  This shoe features a unique rubber outer sole for shock absorption and assists in maintaining normal gait.

The padded heel also allows for greater comfort while ambulating.  Please let us know if you have any additional questions.

Date Posted:
4/7/2009 11:30:30 AM

Question
i need price list to it ? and this price is contain the transport ?

Answer

Dear Ahmed,

Thank you for the inquiry, however shipping still needs to be added to this item.  Please provide your zip code to inquiry@msecompany.net and the product item number to get estimated shipping costs.

Respectfully,

MSEC
 

Date Posted:
4/7/2009 8:31:19 AM