Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
We are a new public University in Ghana training health personnel. We are establishing a skills lab and would be grateful for a catalogue of your manikins for simulation training for our students.

Answer

Thank you for your inquiry. Regrettably, we don't have a catalogue for the manikins. However, please see the categories below for the manikins available to choose from. If you see a few manikins you would like more detailed information, please advise. I will do my best to provide a brochure or PDF.

Date Posted:
8/21/2012 7:47:33 AM

Question
hullo, i want to purchase online whats the process and communication because i would need to buy in large quantities are there discounts .letmi know incase

Answer

Dear Lawrence:

Thank you for your inquiry.  Please check your email for a response to your query. 

Date Posted:
8/20/2012 3:34:37 PM

Question
Is this a refurbished machine how much is the warranty and what does it cover? Does this include installation?

Answer
Thank you for your inquiry. Please check your email for more details including a formal quote. Thanks!

Date Posted:
8/18/2012 4:00:13 PM

Question
need instructions on how this item works.

Answer
This item is normally used in conjunction with an oxygen concentrator and a humidifier accessory.  It will attach on one side to tubing and the other side will be inserted into the humidifier.

Date Posted:
8/18/2012 9:22:43 AM

Question
I am looking to start ordering from your company but I need a W-9 to enter you in my system. Can you forward. My contact info is: Alan Mitchell Adm. Director, General Services Pottstown Memorial Medical Center 1600 East High Street Pottstown, PA 19464 1-610-327-7080 alan_mitchell@chs.net

Answer

Dear Mr Mitchell:

Thank you for the opportunity.  W-9 will be forwarded to you shortly. 

Date Posted:
8/17/2012 3:19:55 PM

Question
I had my fusion in 88 and right after the surgery was placed on a cervical pillow along with my collar etc. I was able to engoy my pillow for 9 years and it finally gave out and now cannot find another! It was extremely FIRM! I need this for I live with migraine strength headaches 24/7 every day.

Answer

This pillow offers different densities: Lobes: Firm; Center: Soft; Center (flip side): Medium.

If you are looking for something with a more solid firmness throughout the following might be good options for you:

 http://www.medical-supplies-equipment-company.com/product/ppf/id/12111/new_prod_full.asp

 http://www.medical-supplies-equipment-company.com/product/ppf/id/10470/new_prod_full.asp

Date Posted:
8/17/2012 2:31:51 PM

Question
Looking for a 3 step platform for a Vein Clinic we will be opening.Have other vascular labs ordered this product for standing venous insuffiency studiesJust wondering if that center post will be in the way,and if it is high enough off the floor for the sonongrapher to scan patient legs comfortably

Answer

Are you looking for a unit that is 3 steps including platform or 3 steps plus the platform?  We have alternate options available that may have options that may me more suitable than this model.  I'd be happy to send you information on options.

Date Posted:
8/17/2012 8:34:35 AM

Question
is the 29in the same price as the 31 in

Answer

Dear Ms, Garcia:

Thank you for your inquiry.  The 29 and 31 inch tables are priced the same.   We do accept purchase orders.  Please let us know if W-9 form is required. 

Date Posted:
8/16/2012 6:52:50 PM

Question
Good dayI am interested in the pricing of this tray...is it $167 each or for a case containing 24 sets??

Answer

Dear Dr. Beharie:

Thank you for your inquiry.  This is the price for 24 sets of suturing kits. 

Date Posted:
8/16/2012 5:45:42 PM

Question
How long does the cycle takes to sterilize a full load

Answer
Thank you for your inquiry. The Sterilization cycle takes 30 minutes to complete. Please advise if interested in receiving an offical quote. Thanks!

Date Posted:
8/16/2012 3:06:57 PM

Question
How many instruments can I sterilized in this cassette...How many minutes does it take to complete the cycle?...

Answer

Thank you for your inquiry. We are unable to give an exact number of instruments that can be sterilzed, because it all depends on the type of instruments used. Typically, for small dental instruments it can fit about 8-10 pieces. Please see below for the cycle time information:

Sterilization cycle description chart

Cycle Unwrapped Wrapped Rubber/Plastic
Sterilization time 3.5 minutes 10 minutes 15 minutes
Sterilization Temp. 135º C 135º C 121º C
Total Cycle time 6 minutes 14 minutes 20 minutes

Date Posted:
8/16/2012 2:59:57 PM

Question
I have a quick question. As an individual well-versed in this type of equipment, do you have a brand of fitness ball that you personally favor Or maybe, by size, your favorite changes, perhaps? I want to purchase a reliable ball and am confounded by the # of options on the market! Thank you!

Answer

The Thera-Band Slow Deflate exercise balls are noted to be some of the best on the market with the following review:

While many balls on this list are burst resistant Thera-Band balls go one step further with their slow deflation system. With the slow deflation system it takes 8 to 10 minutes under a static weight of 250 pound for the exercise ball to deflate after it is punctured. It is available in four sizes 45, 55, 65, and 75 centimeters to accommodate almost any height of user. This ball comes with a with a full color workout guide with up to date work out chart.

Our prices range on these balls from $20.31 (45cm) to $39.15 (75cm). 

Date Posted:
8/16/2012 12:50:42 PM

Question
Hello, The Longview Fire Department will be requesting bids for a provider for our EMS supplies soon. If you are interested in being included in this request please send me the contact information for the person who handles such things. Thank you, Captain Phil Weis EMS Operations Officer Longview Fire Department Longview Texas pweis@longviewtexas.gov

Answer

Dear Captain Weis:

Thank you for your inquiry.  We would appreciate the opportunity to be able to quote you on EMS supplies.  Please email your requests to Kemuel Gilbert at kgilbert@msecompany.net or you can fax it to his attention at 713-706-4161.  Kemuels direct line is 877-706-4480 x 108.

Date Posted:
8/15/2012 5:12:59 PM

Question
is this model life-size

Answer

Dear Mr. Freeman:

Thank you for your inquiry.  This model is approximately life size. 

Date Posted:
8/15/2012 3:07:27 PM

Question
Hello we ordered 1 PXammdc call number is OH3-0023 and 1 NXAMMDC call number is 0H3-0022 from aviano ab Italy… Please let us know if you have any record of this order ordered by an Timothy Taylor.?

Answer
These two boxes were shipped together via US Post on 12/02/2011 and were delivered to the APO address on 12/09/2011.  This information was provided to Corey Tate on 05/17/2012 after his request for status on this shipment.

Date Posted:
8/15/2012 4:31:12 AM

Question
I am interested in purchasing equipment for my clients. please contact me, Thank you, Dani Lowry

Answer

Thank you for your inquiry. I just called your office and no one was available so I left a message with my contact information. Could you tell me in more detail of the items you are looking to purchase for your client? I would be more than happy to provide a formal quote.

Date Posted:
8/14/2012 11:30:07 PM

Question
I have a torn rotation cuff. A sling is very unconfortable, to close to my body. I need support and something to help my shoulder & arm. something which would compress.

Answer
What we might suggest is a shoulder immobilizer.  We have a large selection, some providing direct shoulder support, some offering cool therapy with cold packs.

Date Posted:
8/14/2012 9:00:45 PM

Question
how wide and deep is the track

Answer

Thank you for your inquiry. The inside dimensions for the track are 5/8in deep and 1 1/4in wide. The outside dimensions are 3/4in deep and 1 3/8in wide.

Date Posted:
8/14/2012 7:48:06 PM

Question
would you please send me a Quote on the above Hi-Lo table with item # 780CLT the locking castors. Please include shipping charge to Englehart Ontario Thanks

Answer
A quote will be e-mailed to you shortly.  Please let me know if you have any other questions.

Date Posted:
8/14/2012 9:52:57 AM

Question
I would like to buy the above mentioned exam table, I would like to ask whether you are doing free shipping Maldives.many thanksSofiah Abdulla

Answer
We do not offer free international freight, and unfortunately this item does not qualify for free domestic freight within the continental USA.  We will prepare a quotation including door to airport delivery to Maldives.

Date Posted:
8/14/2012 5:40:07 AM

[<< Prev] 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520
Page 520 of 520