Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
What kind of foam is it made of? Memory foam? What is the size height of each side?

Answer
The Basic Cervical Foam Support Pillow is made of a standard precision-cut foam.  The lobe sizes are 3.75in and 4.5in in height.

Date Posted:
2/14/2010 11:19:43 PM

Question
Is this hydrocollator made by Sammons Preston? Thank you

Answer

Dear David:

Cervical Moist Heat Thermal Hot Pack,1VCTWHM is made by Whitehall. 

Date Posted:
2/14/2010 11:17:15 AM

Question
I am looking for a dressing to aid in healing bed sores. Would this be a good one or is there another product that can or should be used. Thanks

Answer

Dear Shirley:

DuoDERM CGF Control Gel Formula Dressing,187660INM should work for your needs. 

Date Posted:
2/13/2010 11:05:06 PM

Question
Item # 00007204INM:Mist II ultrasonic hand held nebulizer Is this item for asthma relief?

Answer
 Yes, all of our nebulizers are for asthma relief.

Date Posted:
2/13/2010 6:29:11 PM

Question
My sleeve length is 37 and my coat size is 46 long. What size would you recommend?

Answer

To determine the correct size for you, we would need to know some information.  I have included a couple of sizing options below:

Medium:

Size, Chest & Hips = 38-40"
Waist = 32-34"
Neck = 15-15.5"

Large:

Size, Chest & Hips = 42-44"
Waist = 36-38"
Neck = 16-16.5" 

 

Date Posted:
2/13/2010 11:31:42 AM

Question
Can you tell me the size of this commode? I want to make sure it will fit over my toilet. Thank you

Answer

Barbara,

Please let me know if you need anything else and if you would like to place this order. I sent the specifications to your email a couple days ago.

Respectfully,

Christina - MSEC Sales 

Date Posted:
2/12/2010 11:32:17 PM

Question
What weight can this hold? Do you have one that is wider?

Answer

Dear Cheryl,

Thank you so much for the inquiry.  The weight capacity for our  Easy Fold Tilt Back Swivel Wheeled Stretcher,S-406JSA is 300 lbs.  Unfortunately, the largest width is 20.5 inches.

Respectfully,

MSEC

Date Posted:
2/12/2010 12:56:47 PM

Question
I live in the Houston area. Is it possible to go to your facility and make a purchase so that we can get the product today or do you only ship products to your customers?

Answer

Dear Mr. Weaver:

Thank you for your inquiry.  We ship directly to the customers address.  In stock items typically take 3-5 business days for delivery.  Please call us at 713-589-6059 for any other questions. 

Date Posted:
2/12/2010 11:43:54 AM

Question
I'd like to know if you have any contacts or suppliers in Toronto Ontario Canada, we'd like to purchase 4 of your overbed lgts

Answer
Thank you for your inquiry. Please specify the type of overbed table your company need, in order to locate a supplier.

Date Posted:
2/12/2010 7:04:20 AM

Question
Can you tell me where I can purchase an automatic infant blood pressure machine?

Answer
Unfortunately, there are not currently any automatic infant BP monitors in our market. 

Date Posted:
2/11/2010 8:50:21 PM

Question
dear sir or madam i was wondering do you carry an item as follows autoinjectable syringes that can be used in hospital psychiatric wards for patients who are or mite be of a violent state that mite hurt themselves with normal syringes its a type of syringe in a plastic case that whene pressed upon the meaty part of thigh it shoots the needle forward and automatically retracts it back in the protective case it has to also have the capacity to regulate the medication dossage or measered or if possible have a section for the medication to be put in. i am a medical assistant and ocassionally vollunteer or work in hospitals. A1253139 547318305 student at huntington park medical assistant school as well as east los angeles college. in los angeles california and huntington park california.

Answer

 Dear Jenaro,

Thank you for contacting us. Unfortunately we do not carry this type of syringe. We use to but they have been discontinued from the manufacturer.

Respectfully,

MSEC

Date Posted:
2/11/2010 7:01:54 PM

Question
great price on face masks, wondering how much to ship a case to burnie, tasmania, australia 7320

Answer
We would need to know which mask you are inquiring about so that we may more easily identify the delivery costs. 

Date Posted:
2/11/2010 5:55:39 PM

Question
What is the warranty for this bed? Is it a standard size twin mattress? Is there any optional padding for the side rails that goes with the bed? Thank you, Shanna Workman, RN Nurse Manager, MSH Marklund sworkman@marklund.org

Answer
There is a 1 year manufacturer warranty on this bed.  The mattress size is not the standard twin which is 39W x 75L as this bed is only 35.43W x 70.35L.  Padding is available as a custom made item and pricing can be quoted upon request.

Date Posted:
2/11/2010 5:19:48 PM

Question
could these slippers be worn with shoes. We are looking for a light weight treaded sock that can be worn with a shoe b/c of fall risk in an elderly dementia population. Interested in finding a product to help.

Answer
These socks are thin enough to be worn with shoes. 

Date Posted:
2/11/2010 3:06:21 PM

Question
I don't know whether to purchase raglan or set in sleeves. Can anyone offer pros/cons for both, any other relevant information, and/or an opinion? Thanks very much!!

Answer
The main difference between the raglan sleeve and set in sleeve is that the raglan sleeves essentially allow more range of movement while being worn.  The "raglan" style sleeve is very popular in exercise and sports wear due to this "feature." 

Date Posted:
2/11/2010 2:39:33 PM

Question
I am looking for CPAP air filter re order number TCF-144 for a cpap machine. ' Thanks Donald Lee

Answer
Unfortunately, we do not have this item in our inventory.  You may contact the CPAP Station for information.

Date Posted:
2/11/2010 11:26:16 AM

Question
what is the used of this scissors in operating room?

Answer
Cuticle scissors are small scissors used for trimming the dead skin around the base of the nail bed, the cuticle. They are necessary for proper skin care and to prevent infection if a hangnail develops.  

Date Posted:
2/11/2010 4:29:54 AM

Question
Are these socks sold in pairs or individually? The description was not clear regarding this. I'm trying to decide how many pairs to order. Thank you.

Answer
These are sold as a pair. 

Date Posted:
2/10/2010 9:40:30 PM

Question
To Whom It May Concern: After we stop selling medical equipment, we have in stock: 12 Sebra 1040 model Blood Shakers brand new. This product available at the wholesale price. The regular retail price $3400 for each. This offer is only for 12 units. The Reg. Retail Price for 12units $40,800 Our Wholesale price for 12units$18,500 Your Profit from sale $22,300 Shipping charges not included. All shipping charges depend on destination zip code. Shipping will be made by UPS service. If you interested please contact by email: amayer@zurichdental.com Thank you.

Answer
We will not be interested in this equipment at this time.  Thank you. 

Date Posted:
2/10/2010 9:35:37 PM

Question
I'm looking for used or new MRI extray full equipments to buy.

Answer
Thank you for your inquiry. Please specify the exact type of MRI equipment needed.  

Date Posted:
2/10/2010 5:35:52 PM

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