Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
what size suction tube should be use for a7yr old child trach.

Answer

This will be determined by the size of the child's trach.  There are varying sizes of suction catheters ranging from 6fr (2mm dia) to 16fr (5.33mm dia).  Anything under 10fr is designated for pediatric use.

Date Posted:
4/28/2014 1:02:33 PM

Question
Hello,Can you please send (email) to me a copy of the invoice that was with the shipment ASAPThank you,Sandra Winterssandybeach1@rocketmail.comOrder 140758

Answer
The invoice will be e-mailed to you shortly. 

Date Posted:
4/28/2014 9:24:55 AM

Question
I am interested in the Manual Transport stretcher item #001PCIH can you please send the estimated Freight and Shipping charges to: Cyrano Major C/O Bahamas Import Network 3218 NW North River Drive Miami, Fla 33142

Answer
A quotation will be e-mailed to you by the end of business today.

Date Posted:
4/27/2014 7:46:58 PM

Question
What is the overall dimension of the box width depth height when shipped I want to see if I can check it in as baggage on United Airlines or Emirates. Does the linear size exceed 62 inches?

Answer
This item ships in one box, the weight is 30lbs and box dimensions are 32x30x25.

Date Posted:
4/26/2014 9:41:35 AM

Question
Dear Friend Kindly, Provide your quote price & delivery time + freight cost by Air to Dammam Airport – Saudi Arabia For :- No. Description Unit Quantity 1 EA 450 First aid boxes according to the dimensions and specifications as comment : STEEL BOX WITH FRONT GALSS HIGHT 45 CM- FRONT 34 CM- SIDE 45 CM No Description Uint Qty 1 GAUZE ROLL 6*4 EA 4 2 GAUZE ROLL 8*4 EA 4 3 GAUZE ROLL 10*4 EA 4 4 STERILE COTTON 50G BAG BAG 2 5 STERILE ADHESIVE PLASTER EA 2 6 ADHESIVE PLASTER WITH VARIABLE SIZE UNIT 2 7 STERILE EYE WASH GLSS 1 8 STERILE EYE PAD EA 5 9 ALCOHOL SWAB EA 25 10 TRIANGULAR BANDAGE EA 4 11 DETTOL GLSS mm500 12 SURGICAL SCISSORS EA 2 13 SURGICAL FORCEPS EA 2 14 CREPE BANDAGE SMALL SIZE 5 CM EA 4 15 CREPE BANDAGE BIG SIZE 10 CM EA 4 16 STERILE GLOVES EA 2 17 SAFTY PINS EA 2 18 RECLOSABLE PLASTIC BAGS EA 2 19 FACE MASK FOR RESUSCITATION IN EMERGENCY CASE EA 2 Close Date : 16 /4/2014 RFQ. No. MBQ-SC-14-018 Note : We request Original Invoice & Certificate of Origin Legalize from Chamber of Commerce Note : If the shipment are very heavy – you can use Sea Freight to Dammam Seaport – Saudi Arabia Best Regards Nasem Ahmed Materials Base Trading Est. Prince Abdulmuhsin Street Eastern Province – Al-Khobar City Tel. 00966-3- 867-1901 Fax.00966-3-867-4044 Saudi Arabia

Answer

Thank you for your inquiry. Could you confirm exactly what Gauze Roll 6*4 means? Are we talking about 6-ply for 4in rolls? Please advise. Once known, I will be able to supply the final quote for your approval. Thanks!

 

Date Posted:
4/25/2014 5:07:45 PM

Question
How is the hand exerciser used for cold or hot therapy i.e. is it put into the freezer or microwave and then used as a massaging toolHow do you wash it?

Answer
After being placed into the microwave or refrigerator, this hand exerciser can be used for hot or cold therapy by simply holding or grasping the ball as one would during normal therapy and the temperature of the exerciser will aid in pain relief.

Date Posted:
4/25/2014 2:59:10 PM

Question
i was just wondering if you can order any pillows that have a welded seam i work on a Inpatient Psychiatric unit and safety is our number one priority.

Answer

This pillow features an inverted seam, however all options we offer currently do have some type of external seam.

We may be able to custom make pillows with welded seams for you.  If you have specifications you require, please let us know and we will quote this out for you.

Date Posted:
4/25/2014 10:01:05 AM

Question
1. Are these sheets water proof2. How many come in a package?

Answer

These are not completely impervious, however the poly backing does aid in preventing leakage of any fluid.

This is sold in a case of 50.

Date Posted:
4/25/2014 1:07:21 AM

Question
Price and availability

Answer

Thank you for your inquiry. Please check your email shortly, for a formal quote including availability. Thanks!

Date Posted:
4/24/2014 4:09:16 PM

Question
Calvary Baptist Church is sending a group of medical professionals to Mississippi on a health missionary trip. Would you help us find AccuTrend or AccuChek, cholesterol meters, strips, and control solutions at the lowest price? Thank You, Ms Burks R.N.

Answer

You may find our product offering at the following link; pricing varies based upon purchase quantity: http://www.medical-supplies-equipment-company.com/product/ppf/param/401_0__1_true/product_search.asp

Date Posted:
4/23/2014 4:40:19 PM

Question
Can the scale be locked to kg only or better yet can you order it to weigh in kg only no option for lbs

Answer
The scale can be locked into kg read-out before mounting to the table.  I will follow up with an e-mail on the operations of the digital scale section of this table.

Date Posted:
4/23/2014 3:23:24 PM

Question
Please confirm if permission is granted to adapt and reproduce the Infectious Droplets Travel Lengths figure from this page: http://respiratory-supplies.medical-supplies-equipment-company.com/flu-transmission-and-flu-prevention-576.htm Reproduction is intended for The Royal Australian College of General Practitioners' publication 'Managing pandemic influenza in general practice: A guide for preparation, response and recovery', published June 2014. Thank you.

Answer
Dear Ms. Liotta: MSEC is not the owner of this image and therefore can not grant you a permission to use it in your publication.

Date Posted:
4/23/2014 12:29:44 AM

Question
Hello, i was wondering how is the cutter used Once the paper and the plastic cutter are installed on the exam table how is that plastic supposed to cut the paper

Answer
The paper is taken from the roll holder under the head section of the table up and over the table top down to the foot section of the table where the cutter is located.  This paper is then slid under the plastic strip "cutter" and lifted upwards to tear off the used paper.

Date Posted:
4/22/2014 1:55:09 PM

Question
Hi,I am working on a project in Hoboken, NJ and our client is interested in purchasing this 110 gallon mobile sports tub. What are the plumbing requirements for this unit Can it be filled from a hose bib? How is it drained?Please advise,Thank you, Cynthia Montalvan

Answer
This whirlpool can be filled from a hose bib.  The unit features an auxillary drain valve which reverse-pumps the water through the turbine to a drain location of your choosing.  If there is a floor drain, however, the water can be released through the drain valve at the bottom of the tub.

Date Posted:
4/21/2014 5:14:14 PM

Question
Would this be appropriate for an adult with cerebral palsy How would someone who is immobile be able to get into and out of this tub?Thank you.

Answer
This tub is suitable for adult persons with cerebral palsy.  The means of getting a person with limited mobility into and out of the tub would likely be with a patient lift or overhead hoist.

Date Posted:
4/20/2014 6:15:55 PM

Question
We here at Knox Supply Company are looking to fill an order for some medical supplies for our government customer.

Answer
Dear Michelle: Thank you for your inquiry. Please email us a list and the corresponding quantities of the products you are looking for and we will be happy to provide you with wholesale pricing. You can email your request to brittany@msecompany.net or call toll free at 877-706-4480 x 106

Date Posted:
4/19/2014 9:40:38 PM

Question
My question is whether your company accepts my insurance or not for rental or purchase of exercise or stabalized bikes. My insurance carrier is Childrens Community.

Answer
Dear Ms. Walton: Thank you for your inquiry. We do not accept insurance reimbursement at this time. We will, however, be able to provide with the information required to file a claim with your insurance company directly. If you would like to obtain a price quote, please call us toll free at 877-706-4480 or simply respond to this email.

Date Posted:
4/18/2014 5:57:13 PM

Question
We are looking for an alarm of some type for my mother-in-law. She has dementia. Is there a device that if she should fall somewhere in her house that an alarm would go off say like text or email would be sent to a family member? she is not capable of pressing a wrist alarm

Answer

The only type of alarms MSEC carries would send an audible alarm within the residence or to a nurse call station.

The type of alarm you require would be something that likely is a monthly subscription.

Date Posted:
4/18/2014 5:20:01 PM

Question
Is this foldable stretcher Item# X056GEND suitable for decon

Answer

Thank you for your inquiry. Yes, this stretcher will work for that department. I will be sending you a formal quote within the next 15 mins. Thanks!

Date Posted:
4/18/2014 1:45:02 PM

Question
Looking for a blanket warmer. How many blankets on average can a 3.5 cu ft warmer hold ThanksJim

Answer
The capacity for this warmer is approximately 15 blankets folded to 0.25cuft each.  This measurement is based on the standard 60 x 90 blankets.

Date Posted:
4/17/2014 5:38:18 PM

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