Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
IF I HAVE PRESSURE SORES ALREADY WILL THE CUSHION MAKE THEM WORSE

Answer
Pressure sores are caused by the lack of blood circulation and exposure to air.  A quality cushion will eliviate some of the discomfort, but without getting blood circulation to the affected area, the problem will persist. 

Date Posted:
4/7/2011 10:53:01 PM

Question
could you please advise if there is a recommended height for a wall installed mercury sphygmomanometer.

Answer

Dear Sheila:

For a standing position, around 5 feet (1.5m), for a sitting position 3 ft( 0.90m) off the ground should be an acceptable height.

Date Posted:
4/7/2011 3:56:50 PM

Question
Hello, My name is Jessica and I am in charge of ordering supplies for an OB/GYN's office and I would like to send your company a list of our frequently ordered items for a price quote. I will be faxing the list, if someone can get back to me that would be greatly appreciated, thank you.

Answer

Dear Ms. Hogge:

Thank you for your inquiry/  Please fax your request to 713-706-4161.  Your contact person will be Brittany Steffen-Smith at 877-706-4480 x 106, brittany@msecom.net

Date Posted:
4/7/2011 10:40:32 AM

Question
Height of the cartCan I buy additional shelvesCan I buy accessories to add drawers or tubs

Answer

Dear Jackie,

Thank you for the inquiry. We are able to sell addtional shelves.  Please let us know how many you would like.

Respectfully,

MSEC

Date Posted:
4/7/2011 9:18:29 AM

Question
Can you please tell me what size I need to order for a 34 inch waist. I have a brace similar to this now but cannot read the tag. Do I need a medium, or a large. Thank You

Answer

Dear Mr. Kozan:

Medium size would be appropriate for a 34 in waist.

Date Posted:
4/6/2011 4:11:08 PM

Question
Need to know if this item comes with the hood , is it the mask cap hatLet me know asap.

Answer
This item is just the mask.  The surgical cap is sold separately: http://www.medical-supplies-equipment-company.com/product/ppf/id/15084/new_prod_full.asp

Date Posted:
4/6/2011 10:54:31 AM

Question
Dear Sirs: I am interested to work with you like a Sales Representative or Dealer in México. Highlights: 1. I am interested in sales of medical supplies & equipment new and used. 2. I am located in Puebla City: -Just 1.5 hrs of México City the most important market of México. -Just 3.0 hrs of Veracruz the most important commercial port. -Puebla City is the necessary step to go to Southeast of Mexican Republic. -Puebla is known for being the ideal place for new firms to merge and acquire enough experience to jump right then to other states of the Republic. -Therefore, Puebla is the best place in order to establish corporate offices 3. There are few companies that offer these services in a growing market. 4. We know the market, language, companies, businessmen and government sector. 5. If we establish a representative office in Mexico, with effort and dedication will have a successful business. I would appreciate if we can establish formal communication to the above. Of course I must cover all the assurances that you deem appropriate Kind regards Alejandro Huerta House Phone: 011 52 22 23 68 69 72 Movil Phone: 011 52 22 22 12 83 39 Adress: Valle de Ason #43, Fracc. Lomas del Valle Puebla, México CP 72595 Tel. casa: 222 368 69 72 Tel. móvil: 22 22 12 83 39

Answer

Dear Mr. Huerta,

Thank you for contacting us. We are interested in supplying your company with anything you need when it comes to medical equipment and supplies.  Unfortunately we do not deliver into the county of Mexico, but we would be happy to deliver to any of the freight forwarded cities along the United States/Mexican border such as Laredo, Brownsville and/or Eagle Pass.  If you would like to send me a list of item to get started on, please email it to christina@msecompany.net.  Please specify if you would ike the products new or used.

Respectfully,

Christina Villa - Sales Manager

Date Posted:
4/6/2011 10:43:45 AM

Question
Do you carry bedspreads?

Answer
We do carry bedspreads.  Is there a certain size you were interested in?  Solid colored or patterned?  On our website, we have a limited amount of blankets listed.  We have more available at your request: http://www.medical-supplies-equipment-company.com/product/ppf/param/681_0__1_true/product_search.asp

Date Posted:
4/6/2011 9:42:28 AM

Question
please send me your catalogue to Motheo Medical POBOX 3280 Bloemfontein 9300 South Africa

Answer

Dear Mr. None:

Thank you for your inquiry.  Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please email us at inquiry@msecompany.net and a customer service representative will be happy to assist you.

Date Posted:
4/6/2011 5:23:24 AM

Question
Sir/Ma'am, Can you please send me a price quote for the following product? Item# 541SMAMM This item will be used for the military, so if you have a GSA contract please send me your GSA number as well. Also it will need to be shipped to an APO address, so please include shipping with the price quote. Below is our mailing address. 31 MXS/MXMFN Unit 6235 Box 130 APO, AE 09604-1530 Thank you for your time.

Answer

Unfortunately, this item has recently become obsolete and we do not currently have any available alternates for this product.  We do apologize for the inconvenience.  The below sites may have options for you:

http://www.ids-healthcare.com/hospital_management/global/American_medical_sales/Radiation_protection_product_accessories/84_0/g_supplier_6.html

http://www.ams4illuminators.com/amspages/filmproducts.htm

http://www.magnalight.com/c-57-Intrinsically-Safe-Lights.aspx

Date Posted:
4/5/2011 8:00:15 PM

Question
Just checking to see when our order will be shipped; Order No.130939

Answer

Dear Charlotte,

Thank you for contacting us. The shipping charges on the order were not approved until March 28th.  It was then sent directly to our warehouse. It usually takes 7-10 business days. The ship date for your order is April 8th. (It is coming from Florida)

Respectfully,

Christina Villa

Date Posted:
4/5/2011 3:15:57 PM

Question
Need price for this item. What is your price range for ultrasounds

Answer
Thank you for your inquiry. Currently we only have this particular unit brand new and not refurbished. If you would like a quote for this brand new unit please let me know. Is there any other ultrasound you are interested in? Also, could we please get your zip code?

Date Posted:
4/5/2011 1:34:08 PM

Question
Please provide us a quote of the following medical equipments, we need to place an urgent order. 1.-Gynecological Examination Table with Drawer 2.- ELECTROCAUTERY, GYNECOLOGIC 3.-VIDEO COLPOSCOPE- SWINGA ARM 4.- VIDEO COLPOSCOPE WITH VERTICAL STAND Thanks in advance for your help, Aurora Chacin

Answer
Thank you for your inquiry. Please click our link Gynecological Ultra Comfort Exam Table for the table we have available to meet your needs. We do not carry any of the other products at the moment. If you would like a shipping charges for this table please specify zip code.

Date Posted:
4/5/2011 12:10:44 PM

Question
Hi,Are there any instructions for use or brochure for this manometerThanks!Monica

Answer

Unfortunately, there is not an electronic document available for this item.  Please feel free to contact the manufacturer for information: http://www.ainca.com/contactus.html

The item number to reference is 00-199.

Date Posted:
4/5/2011 10:30:30 AM

Question
Please provide references of clients that are using your Dental Mobile Treatment Console Procart II 110 volt. I would also like to know approximately how many are in use.Thanks,John Bailey West Plains Christian Clinic

Answer

Dear John,

Thank you for contacting us, however we are not allowed to disclosed customer's names and addresses who are using this unit.  We are distributors for Dental Works (the manufacturer). Please give them a call for addtional information. The information you are seeking, I am not allow to provide.

Respectfully,

Christina Villa - MSEC Sales Manager

Date Posted:
4/5/2011 6:48:12 AM

Question
How much does the table weigh

Answer
The weight of this table is 267 pounds.

Date Posted:
4/5/2011 12:33:04 AM

Question
What is the diameter of the I.V. Rod at the base How deep does it go into the holder on the gurney?ThanksLance KirolSenior Engineering AnalystRocky Research

Answer
The diameter of the rod at the base is .634 inch.  The rod is mounted onto the frame of the stretcher which extends up 40 inches from the stretcher frame, when the rod is fully extended, it is 68-74 inches long.

Date Posted:
4/4/2011 5:22:08 PM

Question
What is the average purchase size for scrubs top and pants and lab coats for hospitals?

Answer

Dear Mr. Wenclawiak:

The most popular size seems to be large top and medium pants for men and medium tops and bottoms in ladies size.   

Date Posted:
4/4/2011 12:09:00 PM

Question
I have a Hoist H2001 Multi-Station Gym. I want to relocate the system to another room. Does this system require a floor mat to reduce damage to the wooden floor If a mat is required what is the recomended type. Also, what is the total assembeled weight of the Hoist H2001 system.

Answer

Dear John,

Thank you for the inquiry.  The system does not require a floor mat. I am also sending you additional information. Please be on the look out for the information.

Respectfully,

Christina Villa

Date Posted:
4/4/2011 9:57:58 AM

Question
Dear Sir:May I ask if you deliver to middle east ME countries. I am from Muscat, Oman. I am working for Saha Medical Services, importer of medical supplies, equipments and disposables/consumables. For this model may I ask also some details like manufacturer, warranty and other info. Thanks.

Answer
We do ship internationally, this item is 110V.  It is manufactured by Medquip and has 5 year warranty.

Date Posted:
4/3/2011 8:35:19 AM

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