Ask The Pros:

Question
Looking for a size medium shoe cover.To fit smaller woman.Thanks

Answer

• Medium: 15.5in L
• Large: 16.5in L
• X-Large: 17.5in L

Date Posted:
5/13/2012 12:45:27 AM

Question
Please send dimension, Is there a pocket across the top to put an iPad inWhat does it weigh?What makes up the closures? Zippers? Velcro? How does it stay up if it is not attached at the top.My uncle is never on the outside of his walker, so why is the blue pocket on the outside?

Answer

Thank you for your inquiry.  The dimensions are 28in wide x 10in high. The pouch can be opened across the top. It weights approximately 1 lb. The closures are made up of zippers. It easily attaches over front crossbar with velcro closures and stays attached, even when the walker is folded. There is a pocked inside the walker. Please contact us if you require additional information.

Date Posted:
5/13/2012 12:05:18 AM

Question
how tall are these

Answer

Thank  you for your inquiry. This underarm crutch is height adjustable; the minimum height is 53in and the maximum height is 61in. Please contact us if you require additional information.

Date Posted:
5/12/2012 6:51:02 PM

Question
can the crutches just come in children with both crutches.

Answer
Thank you for your inquiry. Yes, these crutches are available in a junior size they accommodate users 4ft-6in to 5ft-2in. Please click here to view this product.

Date Posted:
5/12/2012 6:49:17 PM

Question
are they really wooden

Answer
Thank you for your inquiry. Yes, these crutches are made with wood. Please contact us if you require additional information.

Date Posted:
5/12/2012 6:46:45 PM

Question
Design - build firm, customer has young man 6 5, disabled waist down. Customer wants a seat. What unit to you recommend

Answer
The reclining seat option is what would be recommended for use with Lo-Boy whirlpools. 

Date Posted:
5/12/2012 2:05:59 PM

Question
Good Day, would you be interested in buying a Semi-Electric Bed. How would you calculate the value of the bed? Regards Erica

Answer

Dear Ms. Burford:

Thank you for your inquiry.  However, at this time we are not on the market for a used hospital bed.  Please consider placing it on eBay.com or contacting your local durable medical equipment dealers. 

Date Posted:
5/12/2012 10:35:52 AM

Question
dear sear ,i need to buy a new conductivity cell complet for dialysis machine gambro model:AK 95S

Answer
Regrettably, we don't have this model available or any parts and/or accessories. I apologize for the inconvenience.

Date Posted:
5/12/2012 5:21:42 AM

Question

Need to know what cabinets are BNA-approved Bureau of Narcotic Enforcement

Answer

 Ms. Matusz:

Thank you for taking the time to discuss the type of approvals required for the narcotic cabinets. Please click the linked products to review the features and pricing of each of the cabinets. Please contact us if you require additional information.

Class 3 Approved:

• Narcotics Box
• Double Door Narcotic Cabinet

Schedule 2 Approved:

• Corner Single Door Stainless Steel Narcotic Cabinet
• Deluxe Stainless Steel Narcotic Cabinet
• Double Door Narcotic Cabinet
• Double Door Narcotic Cabinet w/ 3-Bolt Wafer Lock
• Double Door Stainless Steel Narcotic Cabinet, 30in H
• Large Double Door Stainless Steel Narcotic Cabinet

Date Posted:
5/11/2012 2:52:00 PM

Question
I have a quote for roughly 22 line items csn I e-mail this to someone for the best pricing possible Thanks Steve bergeon

Answer
Hello, Steve.  I am the account representative for your company.  Please e-mail me the quote at brittany@msecompany.net and I'd be happy to review for you ASAP. 

Date Posted:
5/11/2012 9:36:06 AM

Question
What brand of POC is this

Answer
This oxygen concentrator is "Oxus" brand.  If you have any questions, we would be happy to send you some additional literature.  Please note, we do require a prescription for the purchase of this item.

Date Posted:
5/11/2012 5:02:23 AM

Question
If ordered by a doctor, do you bill Medicare

Answer

Dear Sheila:

Thank you for your inquiry.  Unfortunately, Medicare reviews claims on a case-by-case basis and there is no guarantee that your claim will be accepted.  Also, at this time we do not accept Medicare coverage and would not be able to assist you if you wish to file a claim with Medicare.  Please advise if you would like us to proceed with your request.

Date Posted:
5/10/2012 1:33:03 PM

Question
My doctor recommended strongly that I get a hydraulic bed that will lift the head up and down. Do you sell the mattress that goes with this unit and/or does a special mattress need to be purchased for this unit

Answer
We do sell the mattress that works with this bed.  We have this bed available as a package that includes rails, bed and foam mattress.  If you are looking for a more advanced mattress, we have air mattresses or gel mattress overlays.

Date Posted:
5/10/2012 1:31:55 PM

Question
Can this bed be bought through Medicare

Answer

Dear George:

Thank you for your inquiry.  Medicare reviews requests on a case-by-case basis and your specific conditions.  Unfortunately, since we do not accept Medicare coverage at this time, we are not able to assist you you with your request further.  We are currently running a special on this bed.  If you are interested in a quote, please respond to this email with your shipping details. 

Date Posted:
5/9/2012 8:02:14 PM

Question
WHAT IS THE PART # FOR SOILD TRAP

Answer
Thank you for your inquiry. If you are interested in purchase the solid trap only. The part number is 30-0095 and your cost would be $24.76 plus shipping charges.

Date Posted:
5/9/2012 8:39:12 AM

Question
I am looking for a lift/reclining chair for my father. We need it delivered by Sat. May 12th to Cedarburg, WI. I am interested specifically in the model number L553-RPGLT. The online catalog indicates that it is in stock. How fast does it ship? Additionally, do you bill medicare/supplemental insurance?

Answer

This item is only in stock in the following colors: autumn, rosewood, cornflower, spring, chestnut vinyl.  This chair, for in stock colors takes 3 to 5 working days to ship out.  These would ship from PA so there would also be a transit time of approximately 3 working days.

We do not currently accept or bill any medical insurance.

Date Posted:
5/8/2012 8:31:12 PM

Question
Dear Sir / Madam Good morning to you. We are interested in General Transport Stretcher w/ Side Rails ,Options: w/ adjust backrest, 2in hinged pad. Kindly advise us does the price include freight charges? Looking for your favourable response. Thank you. Best Regards, Quek Chon Heng Mobile: +65 9876 2853 E-mail: qch@alliancesafety.com.sg Alliance Safety Pte Ltd Block 3016 Bedok North Avenue 4 #06-06 Eastech Singapore 489947 Telephone: +65 65424913 - Fax: +65 65424132

Answer

Hello, the price for this unit including the hinged backrest is $1,592.75.  This price does NOT include delivery.  If you wish to receive a formal quote for this item including delivery to Singapore, we would be happy to offer one.  Thank you.

Date Posted:
5/7/2012 10:43:43 PM

Question
do you carry full size body mannequins?

Answer
Yes, we do carry full-size manikins.  Are there any specific features you need your manikin to have?

Date Posted:
5/7/2012 12:25:08 PM

Question
I need Contact information in order to place a Government order. Please contact me at casey.thayer2@va.gov. Thanks

Answer

Hello, Casey.  I will be your point of contact for Government purchases.  Please feel free to contact me at any time:

Brittany Steffen
Customer Support Supervisor/Government Sales
877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
5/7/2012 9:31:46 AM

Question
how many patients can this med cart hold.we are small assisted living facilities...we have 5-15 residents per location...I am looking to purchase 3 carts to work for us.

Answer
This unit would be sufficient for storage for your facilities with 15 patients as it has a total capacity of 360 punch cards equating 24 punch cards per patient.  We do have one unit that is a smaller capacity of 240 punch cards that would be sufficient for your smaller facilities.  This item is not currently listed on our website, so I will e-mail you some information on the alternate smaller cart.

Date Posted:
5/6/2012 11:55:36 AM