If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
Do you bill Medicare Part B for these dressings or would I pay out-of-pocket?
Answer
Dear J. Yeary:
At this time we do not deal with Medicare. Consequently, the payments would have to be out of pocket.
Date Posted:
8/30/2005 1:18:01 PM
Question
is there a shoe for diabetic people with corns. my dad has it and i would like to know.Regards,Reshmi.
Answer
Thanks for your inquiry,
We carry several different styles and brands of diabetic shoes. Please see link below. Also if you go onto our website and type in diabetic shoes, it will bring up about 33 pages of different styles and brands we carry. If you have any questions or would like to place an order please call toll free at 877-706-4480
Respectfully,
Date Posted:
8/30/2005 12:32:21 PM
Question
mens v-neck short sleeve scrubs, any colour,button front. Cannot find what I want on the internet
Answer
Thanks for your inquiry,
Unfortunately, we only have button down scrub shirts for women. We apologize for the inconvenience. If you have any questions please call toll free at 877-706-4480
Respectfully,
Date Posted:
8/30/2005 8:13:39 AM
Question
I am looking for reconditioned/refurbished used ambulance stretchers preferrably strykers? Unfortunately they are hard to find. Is there somewhere that sells these and at a reasonable price?
Answer
Thanks for your inquiry,
Unfortunately we do not have used stretchers. We have new ones that will cost you $1,456.00. This is just a general transportation sretcher. Please see link below. If you have any questions please call toll free at 877-706-4480
Respectfully,
Date Posted:
8/29/2005 5:11:12 PM
Question
Do you deliver itmes abrout? I need the follwing itmen for my Litmann Cardilogy II stetoscopeItem #: 90873MMMGSIEartips - Small, For all snap-tight type scopes, soft sealing, Black
Answer
Dear Albert:
We do ship overseas. However, for many small ticket items such as the one you are interested in, the shipping may be prohibitively expansive.
Date Posted:
8/28/2005 10:19:14 AM
Question
I HAVE TO START TAKING MY BLOOD PRESSURE AT HOME. I AM LOOKING FOR A AUTOMATIC MONITOR THAT HAS AN X-LARGE CUFF. IT NEEDS TO BE LARGER THAN 17 INCHES....IS THERE ONE OUT THERE THAT DOESN'T COST A FORTUNE
Answer
Thanks for your inquiry,
After doing my research and calling a couple of our warehouses, unfortunately, we do not have a cuff that is larger than 17". I apologize for the inconvenience. Good luck in your search. If you have any questions please call toll free at 877-706-4480
Respectfully,
Date Posted:
8/27/2005 11:12:37 AM
Question
I am looking for some Dr. Green scrubs with cargo pockets that i can wear in the R
Answer
Thanks for your inquiry,
Unfortunately, we do no carry that name brand. However, we do have Green scrub pants with the cargo pockets. Please see link below. If you have any questions please call toll free at 877-706-4480
Respectfully,
Date Posted:
8/26/2005 1:35:36 PM
Question
I have contact dermatitis on my fingers. Instead wearing different bandaids each day at my job (working at computer), I wonder if there is such a thing as latex finger tip covers to slip over the fingers that are affected. Thank you!!
Answer
Dear Marne:
The only thing that we could recommend is gloves. Or simply cutting the tips of the glove fingers and putting them on when you type.
Date Posted:
8/25/2005 7:02:42 PM
Question
I'm looking for a bowl that I can put in my toilet so that I can get a urine sample from my 3 yr old autistic daughter to test her for heavy metals. Do i need one that especially fits the toilet, or will almost any old bowl do? I looked all over your site for one of these bowls, but couldn't find one. Do you have one? Thank you!Sincerely, Robin Kirton
Answer
Thanks for your inquiry,
Unfortunately, we do not have bowls that fit in your toilet. However, we have toilets that come with a little bowl so that you can get the urine sample from your daughter. Please see link below. If you have any questions please call toll free at 877-706-4480
Respectfully,
Date Posted:
8/25/2005 4:40:46 PM
Question
Do your digital thermometers contain mercury? Specifically, the pacifier thermometers. Thank you.
Answer
Dear Mary:
These Oral Digital Thermometers use MEDCELL Alkaline Batteries. These batteries are designed to provide superior
performance in medical, high-tech devices. Ongoing battery
testing have brought about a mercury-free alkaline battery for professional applications. Please call us toll free at 877-706-4480 with any toher questions.
Date Posted:
8/25/2005 2:32:01 PM
Question
I am recovering from a "Stroke", I am interested in a device or a piece of exercise equipment that will help me, learn how to open my left hand, and re-gain my dexterity. When calling please allow a few extra rings. Thank you
Answer
Will send customer a couple different pics of products we offer.
314 Underhill Rd. 1s floor
Bronx, NY. 10473
Date Posted:
8/25/2005 3:48:09 AM
Question
My parents moved in with me and my dad needs an electric hospital bed and a trapeeze to go over it and a hospital bed table. I am looking for used equipment and not to expensive can you offer any suggestions? thanks
Answer
Dear Sarah:
At this poimt we can only offer you new equipment. We have semi-electrical bed packages with rails and mattress starting at $850 and a headboard trapeze bar sells for $164.
If this is not within your budget, you may wish to look up durable medical equipment dealers in your local yellow pages. Used beds ussually come pre-assembled and are expensive to ship. It is a good idea to find someone locally.
Please call us toll free at 877-706-4480 if you decide to consider one of our packages.
Date Posted:
8/24/2005 6:04:59 PM
Question
What is the delivery time on products: 4387SSUMF AND 2417UMF. On the later what are the colour options?
Answer
Thanks for your inquiry,
The delivery time for these items is 30 days to manufacture and about 5-7 business days to deliver. We have 15 different colors for the 2417UMF that I have added to the website( see link below). If you have any questions or would like to place an order, please call us toll free at 877-706-4480
Respectfully,
Date Posted:
8/24/2005 10:59:20 AM
Question
How can I purchase just the foam wedge for the dorsiwedge. Have lost the wedge.
Answer
Thanks for your inquiry,
Unfortunately, we do not sale the spare parts for that item. You would have to plcace a new order. We apologize for the inconvenience. If you have any questions please call toll free at 877-706-4480
Respectfully,
Date Posted:
8/24/2005 6:22:09 AM
Question
I just bought a used oxygen concentrator, It runs for 20 minutes then the overheating alarm goes off.Is there a cooling system? Or is this a common problem? I will be grateful for any help.
Answer
Thanks for your inquiry,
My advice would be to contact the company that you purchased the unit from and check and see if they have a warranty . I'm not aware of a cooling system so it sounds like you may have a problem with the concentrator. If you have any questions please call toll free at 877-706-4480
Respectfully,
Date Posted:
8/24/2005 12:15:12 AM
Question
If shoes are returned for exchange because of size or width is there a re-stocking fee ??What would the shipping be forB2400WHFA $118.00 $88.50 Pair in stock To Ohio --45383???Thank you and have a good day
Answer
Dear M. Miller:
We typically waive the restocking fee in exchange cases. Shipping would be approximately $9. Normally, there is a minimum 10% restocking fee. The shoes must be in like new condition and the soles should not have any wear of tear. Please call us toll free with any other questions.
Respectfully,
Date Posted:
8/23/2005 7:42:56 PM
Question
To whom it may concern:I reside in NY, and would like to have medical supplies shipped to Puerto Rico. Do you deliver to other places other than the United States?If so, please let me know.Thank you.
Answer
Dear Ms. Vera:
We do ship to Puerto Rico. Please call us toll free at 877-706-4480 or simply place an order on line.
Respectfully,
Date Posted:
8/23/2005 9:48:11 AM
Question
Ref: Poise Pads with Side Shields-Ultra plus absorbency,42 pkThey come in packages of 42. You offer them by the box. Question: How many in a box?
Answer
Dear Gerry:
There are 42 per box (i.e. pack)
Please contact us with any other questions.
Date Posted:
8/22/2005 10:50:36 AM
Question
We are a non-profit animal rescue organization in need of an IV Pole at the best (lowest) possible price. Somewhere around $40 would be great. Do you have any in stock?
Answer
We have several different IV Poles in stock that are around $40.
Date Posted:
8/21/2005 9:42:26 PM
Question
I am a stroke victim, in search of a piece of excercize equipment to help me re-learn how to open my left hand. Please call me, I do not have a e-mail addreess. Thank you Clifton Barry
Answer
Thanks for your inquiry,
We carry a few different products that may help you build strength in your hands. Please see links below. If you have any questions please call us toll free at 877-706-4480
hand exercisers
hand exercisers
Respectfully,
Date Posted:
8/21/2005 3:51:05 AM
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