If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
A friend drinks the D.A.G. for getting rid of the candida and yeast. Is this safe...can I drink the D.A.G. because it contains iodine?Thank you
Answer
DAG is a surface cleaner. Oral consumption is not recommended.
Date Posted:
11/20/2009 3:22:04 PM
Question
What percentage of medication is dispersed during inhalation. I have a portable machine that only 65% of the medication is inhaled.Thank You,Leonora
Answer
Specifications
Liter flow range | 4 to 8L/min. |
Nebulizer medication capacity | 5mL |
Particle Size | .5 to 5 micron |
Compressor pressure range | 30 to 36 psi (210 to 250 Kpa/2.1 to 2.5 bar) |
Operating pressure range | 8 to 16 psi (50 to 100 KPa/0.5 to 1.0 bar) |
Operating temperature range | 10° to 40°C (50° to 104°F) |
Operating Humidity Range | 10% to 95% RH |
Storage Temperature Range | -20° to 70°C (-4° to 158° F) |
Storage Humidity Range | 10% to 95% RH |
Power requirments | 120V, 50-60 Hz |
Power consumption | 80 VA |
Noise level | 55 dBA |
Weight | 4.3 lb |
Warranty: | Lifetime on Compressor |
Date Posted:
11/20/2009 10:15:33 AM
Question
Ankle/Wrist SupportItem# 328TCSMMI was wanting to get more info on this product? Is it a pull on or does it have straps or velcro?
Answer
Mr. Foster,
Unfortunately, this item has been discontinued and is inactive on our website. We do not currently have a replacement for this item.
Date Posted:
11/19/2009 7:25:55 PM
Question
How do I replace the battery for this machine?
Answer
Dear Kelly:
Please contact http://www.novatekmedical.com/.
Date Posted:
11/19/2009 1:08:32 PM
Question
Please send us a catalogue.
Answer
Dear Ms. Scott:
Thank you for your inquiry. Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.
Date Posted:
11/19/2009 1:01:47 PM
Question
I am interested in this product. The question is can this be used in a situation where the patient is without vocal cords surgically removed and the breathing is conducted trough the cannula where this product should be mounted. If this does not work is there anythig else that you have that works with this kind of situation.Thanks in advance.
Answer
Dear Goran:
Thank you for your inquiry. Phonate speaking valve may not work under the circumstances you have described. At this point, we are not aware of a product which may meet your requirements. Have you consulted with a vocal training / rehab specialist?
Date Posted:
11/19/2009 12:37:43 PM
Question
Please quote us for 24 units of your Incentive Spirometer.Thank youps. there is no 'buy now' option on your web page.
Answer
You may purchase any of the incentive spirometers on our website, however, in order to provide accurate pricing, we need to know which model number you are interested in.
Please contact us with this information and we will quote you accordingly.
Date Posted:
11/19/2009 12:04:43 PM
Question
Segura Medical Management, Inc., is a new 2009 company located at Gurabo, Puerto Rico. We perform different health care activities including the management of emergency rooms and medical services offices. Laboratories and x rays. Also the selling of medical equipment and supplies. Being a new company we are looking for suppliers of medical equipment. These will cover basic equipment and medical supplies like patients beds, carts, laryngoscopes, EKG, chairs, etc. The idea is to serve as suppliers for private and government health facilities. Would you consider establishing such a relationship with us?What are your shipping policies and costs to Puerto Rico?If positive, how fast can the equipment reach us here in the island?Any credit lines arrangements we can establish, if so how many days, etc?Do you have a written catalog with price lists so we can show our clients the products?Are there any considerations for volume purchasesproduct prices and/or shipping prices?
Answer
Please contact Christina Villa at 877-706-4480 x 107 and she will be happy to answer all of your questions.
Date Posted:
11/19/2009 10:16:10 AM
Question
Hello Im just looking for some information on a tool used in some hospitals, Im also looking for a way to possibly purchase one online. Any information at all or a link to a website where I could purchase one would be great!The tool is called...a Manual Percussora general term--a percussor. It's used for Chest percussion--aka chest physical therapy, or chest physiotherapy aka postural drainage, aka Airway Clearance Therapy. This tool is generally a manual neonatal percussor. It's used to well, strike the chest aka THE RIBS to help knock mucus out of the small bronchioles when a kid has mucus blocking them--its mostly used for people/kids with Cystic Fibrosis.Thank you verry much!Crystal
Answer
Crystal,
Unfortunately, we do not have any manual percussors in our inventory. You may try Metropolitan Medical, Inc for this request as they have these available.
Date Posted:
11/18/2009 6:07:37 PM
Question
I need the spec sheet on this. We are building a new building for Health Sciences for our college and would like this added to our whirlpool room. Thank you!
Answer
Sent customer spec sheets.
Date Posted:
11/18/2009 5:51:11 PM
Question
In the description you mention Adult and neonatal will this work with peds patients at don't meet the criteria listed in the description.Thanks.
Answer
11/18/2009 2:20:14 PM
Date Posted:
11/18/2009 1:59:54 PM
Question
I have a friend who is very large, probably 400+ lbs. She is also very poor, and the wheelchair she's been using is a mess. The tires have shredded, but she had nothing else. I'm searching out possibilities to provide her with a good used bariatric wheelchair. What options are out there? What price range can I expect? Is there a donation program connected with your company?
Answer
Unfortunately, we do not have any type of used wheelchairs in our inventory nor do we have a donation program. However, we have some options that may be less expensive than most.
The least expensive option we have is simply a Bariatric Transport Chair which has small front and rear wheels, however it has a weight capacity of 450lbs.
Date Posted:
11/18/2009 12:26:39 PM
Question
I'm looking for a tub clamp like this one that can be used on a fibreglass tub We live in a manufactured home. Thanks.
Answer
We do not have any specific information regarding the use of the following products on fiberglass tubs, but you may wish to consider one of these instead:
Date Posted:
11/18/2009 12:46:11 AM
Question
How much castile soap liquid is add to one 1 qt. of water for an effective enema? thank you
Answer
The instructions are provided on the packets.
Date Posted:
11/17/2009 11:22:17 PM
Question
I'm shopping for a Tracer Transport Manual Wheelchair or another model of transport wheelchair with removable armrests with swing footrests. I have a flight to catch on Tuesday 11/24 morning and would like to know if you have this model and if you can deliver it by Monday 11/23 the latest or if I can come to your offices to pick it up. I live in Houston, zip code area 77056. Thanks
Answer
I would recommend our Transport Wheelchair with Removable Arms & Swing Away Footrests. This item is in stock, ships from our GA warehouse and delivers within 3 business days. The shipping fee is $11.85.
Feel free to place the order on our website or you may call in the order as well. Unfortunately, we do not have this item stocked in TX but we are able to ship directly to your home or business.
Date Posted:
11/17/2009 7:44:08 PM
Question
I have one of your unit that i got from my doctor a few years ago but i forgot how to use it. My questions is if i need to use gel to put on the pads because is not very strong even when i put it all the way up or do i need new pads. Thanks
Answer
It is advisable that the area of application is cleaned with an alcohol pad. Gel is not neccessary. With re-usable pads, after use, store in a sealed container at room temperature.
Date Posted:
11/16/2009 3:51:36 PM
Question
Hi, I work for a linen company in Miami, FL and have a customer that needs surgical gowns, I would like to know if it is possible to order a sample of this gown for my client, so i can get an approval from them. Please let me know asap. Thanks Jonathon Fiad
Answer
Dear Jonathon Fiad,
Thank you for the request. I am working on it right now. If you could please email your address to christina@msecompany.net to where you want the sample sent.
Respectfully,
MSEC
Date Posted:
11/16/2009 10:50:01 AM
Question
do you carry Grip Lock Universal Securement Device?
Answer
Unfortunately, we do not supply this item.
You may try Medical Supply Experts
Date Posted:
11/16/2009 2:12:51 AM
Question
I want this chair for my laboratory.Ilive in Puerto Rico and I want to know the final price and shipping options for Vega Baja Puerto Rico.ASSAP. Thanks for your promptly attention Carlen Figueroa
Answer
Dear Carlen,
Thank you for the inquiry. In order for me to get an accurate shipping cost, please email your address. I need to know the following:
1) Is this a business or residence?
2) Do you need a lift gate or regular dock service?
3) Do you need inside delivery?
All these answers will have an affect on the shipping cost. Please email your answers to: christina@msecompany.net
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
11/16/2009 1:25:50 AM
Question
Are these masks individually wrapped in the box?
Answer
These masks are bulk packaged, 50 to a box, not individually wrapped.
Date Posted:
11/15/2009 11:36:05 PM
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