Ask The Pros:

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
What is the difference between the TMJ and Standard Supine C-Trax?Also, do you feel this is better than the ones where you must sit rather than lay down? Thanks.

Answer
both items discontinued

Date Posted:
1/5/2009 12:11:41 PM

Question
My mother-in-law is looking for a product called CircAid Thera-Boot Compression Bandage System. She gave me your web site address and it came up blank. Can you help? Thanks.

Answer

Dear Carmen,

Thank you for the inquiry. Since we do not carry the product, try http://www.metromedicalonline.com/28334017.html

Respectfully,

MSEC

Date Posted:
1/5/2009 8:27:03 AM

Question
i want to buy nerve locator for regional anesthesia

Answer

Dear Mohammad,

Thank you for the inquiry, however we do not carry this product. Try http://www.smiths-medical.com/catalog/peripheral-nerve-block/stimulators/tracer-iii/tracer-iii-nerve-locator-3.html

Respectfully,

MSEC

Date Posted:
1/5/2009 8:10:46 AM

Question
Do you have in your product range the Boel Test Apparatus (*)Boel-test, a measure for early (as young as 7 or 8 months) diagnosis of a communication handicap.I can't find the kit anymore in Europe but I was told that it should availablein USIf you don't have it, can you advise where I could find it?Thanks in advance.Giorgio De Luca

Answer

Dear Giorgio De Luca,

Thank you for the inquiry, however, we do not carry this product.

Respectfully,

MSEC

Date Posted:
1/5/2009 7:06:52 AM

Question
Dear Sir/ Madam,Kindly let us know the availablity , price & soonest possible delivery time for Basic Dental Examination Light-- Portable . 1 qty.Please let us know Weight/ Diemensions of this equipment.All British recepetecls.Two service & two User manules Required.Thanks & regards,Dr. RoshanGulf Pharmacy & General Store,a division of Gulf Corporation of Technology,P.O. Box 2576, Villa 390,New Zinj 330, Manama,Kingdom of BahrainTel : 00973-39024971(mobile) 00973-17239371(office)Fax : 00973-17232230www.gctbahrain.com P Help save trees - do you really need to print this email?

Answer

Dear Dr. Roshan John,

The delivery time would be 2-3 weeks. Which light were you interested? Please provide an item number.

http://www.medical-supplies-equipment-company.com/product/ppf/param/1344_0__1_true/product_search.asp

Respectfully,

MSEC

Date Posted:
1/4/2009 11:07:36 AM

Question
I have a patient in immediate need of a TDXSP-MCG powerchair with decubitis ulcers. We are unable to get them through our local provider at this time, but do you accept any insurances? We have the script and doctors notes, etc. Please advise, thank you,Todd

Answer

Dear Todd:

We do not accept insurance coverage at this time.

Date Posted:
1/4/2009 10:26:12 AM

Question
I AM LOOKING FOR A MATTRESS FOR MY MOTHER WHO IS IN A CBRF AND DOES NOT LEAVE HER BED MORE THAN ONCE A WEEK. SHE IS 5'3 AND 200LBS. IS STARTING TO GET SOME BREAKDOWN FROM A MATTRESS THAT WAS USED PRIOR TO HER COMING THERE. COULD YOU HELP ME FIND A GREAT MATTRESS FOR HER AT A REASONABLE PRICE?

Answer
looking into this. CV

Date Posted:
1/4/2009 9:39:46 AM

Question
Hello, I am looking for a unit for my mother in law. She can not lift any thing heavy. Can this model be filled without carrying it to a faucet? thank you John reaney

Answer

John,

Thank you for your inquiry.  This unit is able to be filled both by direct faucet filling or by filling it in a stationary position with either a pitcher or cup.  This humidifier has a water fill channel which makes filling easier without having to remove the cover.

Respectfully,

MSEC

Date Posted:
1/2/2009 6:51:05 PM

Question
does this have one sharp and one dull end? What is the width of each blade?

Answer
emailed a better description and picture. CV 1-5-2009

Date Posted:
1/2/2009 5:36:00 PM

Question
is this sensor compatible with the Nellcor N 395 Pulse Oximeter SPO2?if not, what infant sensors are compatible with the N 395?

Answer

Dear Aaron,

Thank you for the inquiry.  The MAX-Is is a compatible sensor for the N395 for infants.

Respectfully,

MSEC

Date Posted:
1/2/2009 4:53:33 PM

Question
I have a winco convel. bed/chair on wheels would like to sell. Do you buy them or have a suggestion as to who might?

Answer

Referred to pemed

Date Posted:
1/2/2009 4:10:31 PM

Question
Hello. I would like to inquire about the process of having our product sold through your service. We are in the process of completing development on a new medical product applicable to hospitals, physician offices, etc. Please let me know of your potential interest and the most appropriate next step. Thank you. Mike Petriella

Answer
Please email us information regarding your product, including technical specs, pricing and images to inquiry@msecompany.net

Date Posted:
1/2/2009 3:08:15 PM

Question
just wondering if i could get the extended legs for a height of 36'?

Answer

Jamie,

Unfortunately, the height on this table is only adjustable up to 33" to the top of the working surface.  Our Infinity Portable Massage Table is adjustable to 34" which is the highest available other than our Electric Massage Tables which adjust to 36" or 37" in height.  Thank you for your inquiry.

Respectfully,

MSEC

Date Posted:
1/2/2009 1:33:19 PM

Question
Will this be the best solution for my husband who has a cheap office chair and sits all day and has hemmeroids?Thanks!

Answer

Susan,

Thank you for your inquiry.  This item will aid in providing a better comfort level while your husband is sitting due to the memory foam conforming to his body.  We also have the following option: Memory Foam Lumbar Cushion and Seat .  Please feel free to contact us with any further inquiries.

Respectfully,

MSEC

Date Posted:
1/2/2009 12:11:58 PM

Question
PLEASE WHERE CAN I FIND THE MATERIAL SAFETY DATA SHEET FOR THE EPI-CLENZ INSTANT HAND ANTISEPTIC. VITAMIN E & ALOE VERA

Answer

Jorge,

Thank you for your inquiry.  You may find the MSDS sheet for the Epi-Clenz Instant Hand Sanitizer 4oz container MSC097030 .  Please let us know if you have any other questions.  Thank you.

Respectfully,

MSEC

Date Posted:
1/2/2009 10:23:42 AM

Question
How do I know if I need a small or medium?

Answer

Tracey,

Generally clavicle straps and braces are measured by the circumference of your body at the bottom of the sternum.  The measurements are as follows:

Small - 24" to 30"
Medium - 30" to 36"

Please let us know if you have any further questions.  Thank you for your inquiry.

Respectfully,

MSEC

Date Posted:
1/1/2009 7:01:41 PM

Question
will the item#2881inm-work with a spoortneb ?

Answer

Dear Janie:

The Micro Mist Nebulizers may not work with products from different manufacturers.

Date Posted:
1/1/2009 1:12:23 PM

Question
Could you please tell us the dimensions of this commode including the width between the handles and the width of the leg base.

Answer

Karen,

Thank you for your inquiry.  Unfortunately the MS50RVE has been discontinued, however there is a replacement of the Drop Arm Commode .  The dimensions are as follows:

Please let us know if you need any further information.  Thank you.

Respectfully,

MSEC

Date Posted:
1/1/2009 12:48:04 PM

Question
My mother needs a battery operated peddle exerciser. She has a pacemaker but needs the assistance to pedal the exerciser. Cannot have an electric one.Can you help and or advise

Answer

Dear Gwen,

Thank you for the inquiry. This unit is battery operated.

Respectfully,

MSEC

Date Posted:
1/1/2009 4:41:52 AM

Question
I have written you before with no response. Can you please call me with some pricing-Thanks, Karin

Answer

gg took care of it

Date Posted:
12/31/2008 6:12:26 PM

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