Ask The Pros:

Question

Hi. Our school district would like to purchase the H-Brace Taping Table 27 which is listed for $303.89. Could you tell me what shipping costs would be to Torrington, Wyoming, zip code 82240? Thanks for your help.

Answer

Good afternoon Ms. Lemmon, 

thank you for your inquiry. In order to provide an accurate shipping, quote we will need some additional information about the delivery location. Is there a loading dock at the delivery location or will this be delivered directly to a school? I would be happy to provide you with a formal quote. Please email your complete shipping address to Christa@msec.co. 

Thank you, 
Christa Wong

713-706-4480 ext. 102
Christa@msec.co 

Date Posted:
9/11/2018 11:30:39 AM

Question

Is the vented version of Red Guards available

Answer

Good afternoon Ms. Dura, 

Thank you again for your inquiry. We do have the Red Vented Guards available. Please feel free to coantact me directly with any additional questions at Christa@msec.co or give me a call at 713-706-4480 ext. 102.

Have a wonderful day,
Christa Wong

Date Posted:
9/11/2018 11:09:59 AM

Question

How sterile are tips of the instruments with guards if they are wrapped or placed in a pouch

Answer

Good afternoon Ms. Duran, 

Thank you for your inquiry. According to our specialist the tips of the instruments are able to be sterilized through the pouch with the guards on. However sterile the product you are using to sterilize the instruments in the pouch is how sterile the tips will be even with the guards on. I have requested additional information on the subject and will be sending you an email with more information on the sterilization process with he guards. Please feel free to coantact me directly with any additional questions at Christa@msec.co or give me a call at 713-706-4480 ext. 102.

Have a wonderful day,
Christa Wong

Date Posted:
9/11/2018 11:04:31 AM

Question

Do you carry something that we have purchased elsewhere that they called a Edge Rest? We want it for a person using it on the edge of her desk for her typing. 4MDMedical has it by Alimed. Thank you.

Answer

Morning Lisa:

thank you for your inquiry.  We don’t carry that type of product at this time. 

Date Posted:
9/5/2018 8:37:11 AM

Question

Hello:We are looking for a replacement of the14in L x 12in W x 4in H only our 4 - inch footstool is worn out.

Answer

Dear Neil:

Thank you for your inquiry.  Unfortunately, these are sold as a set and 4in chair is not available separately.  

Date Posted:
8/29/2018 11:46:21 PM

Question

What type of mattress She is 92 and about 98 pounds - with a slow healing C2 fracture and stage 6-7 Alzhimers.

Answer

Dear Mr. Higgins:

Thank you for your inquiry.  We have several mattresses which would be suited for your mother starting at $200.  We also offer bed packages, including bed, mattress and side rails.  Please contact us for any other questions.  

Date Posted:
8/28/2018 10:13:57 PM

Question

hi can you please give me the dimensions of the whole tray, so I can make sure it will fit in my drawer. also what is the price of this item thank you

Answer

Good afternoon, 

Thank you for your inquiry. This tray is 21w x 17d x 2h. The cost per tray is $131.37. Please feel free to email me directly with any questions at Christa@msec.co. 

Have a great weekend, 
Christa Wong

713-706-4480 ext. 102

Date Posted:
8/23/2018 3:30:44 PM

Question

I bought MS3C-300Ts on amazon but I need an owner's manual can you help? thanks

Answer

Thank you for your purchase.  An email with the manual has been sent to you.  

Date Posted:
8/15/2018 10:53:26 AM

Question

I am looking to purchase an exopthalmometer and a thyroid nodule phantom model but cannot find either item in you system. Please let me know if either would be orderable through your company

Answer

Dear Ms. Hyland:

Thank you for your inquiry.  We currenlt dont carry the units you are inquiring about.  You can check with http://www.cirsinc.com/products/solution/90/thyroid-ultrasound-training-phantom/

Date Posted:
8/15/2018 9:21:15 AM

Question

Hi, do you deliver to Australia? If so, what is the total cost converted to Australian Dollars? Do you accept VISA?-Australian account thanks Meredith

Answer

Good morning Ms. Heily, 

Thank you for your inquiry. We are able to deliver to deliver to Australia. The estimated order total with shipping included is about $373.11 in Australian Dollars. We are able to accept Australian VISA accounts. Please feel free to contact me directly at Christa@msec.co with any additional questions you might have. 

Respectfully, 

Christa W.

Date Posted:
8/13/2018 10:51:35 PM

Question

Do you have a video of the operation of the non-electric model

Answer

Good afternoon, 

Thank you for your inquiry.  A video is in the works, but we do have an operation manual.  I will email you a copy.  Please feel free to contact me with any additional questions.

Thank you,

Lucinda

Date Posted:
8/2/2018 12:51:51 PM

Question

To who it may concerns,I am a PhD student from Univeristy of Surrey, UK Advanced Technology Institute.I am looking for a human eye model in real size.do you have any product like what I am looking forThank youManuela CIocca

Answer

Good morning Manuela, 

Thank you for your inquiry. One of our customer services representatives will be in contact with you shortly with some additional informaiton. 

Respectfully,
Christa W.

Date Posted:
8/2/2018 4:59:32 AM

Question

Do you have easy step by step pictures on how to operate this chair that can be hung near the chair as a reminder

Answer

Afternoon Jessica:

Operations Manual for 330TSB has been emailed to you.  

Date Posted:
7/27/2018 1:30:34 PM

Question

will either the MS3C AL500 or the MS26-110 fit in a Condo 3000 lb capacity elevator.

Answer

Good Morning Mr. Murphy:

Thank you for your inquiry.  as long as the depth of the elevator is 80in or greater, either ambulnace stretcher will fit.  

Date Posted:
7/26/2018 3:18:51 PM

Question

Who is the manufacture of this bed

Answer

Quote will be sent to you shortly.  

Date Posted:
7/25/2018 11:48:03 AM

Question

HMS-DHR-3 I have a neuromuscular stimulator from HMS model DHR-3 and the battery won't charge do you service this equipment or know someone that does? Doug

Answer

Thank you for your inquiry.  We do not service this model.  Please try to contact manufacturer for a list of service providers in your area.  

Date Posted:
7/19/2018 1:13:01 PM

Question

We are looking for a quote to install Style 4 cubical rod and curtains around a change bed in a public pool facility. We would need it to be 7 ft x 12 ft by 7ft, hung at 7 ft high with the curtain going within 12 inches of the floor. Please quote with delivery to Moosomin, Sask, Canada

Answer

Thank you for your inquiry, a customer service representative will be in touch with you shortly.

Date Posted:
7/19/2018 11:26:46 AM

Question

Does this cabinet lock

Answer

Thank you for your inquiry.  The cabinet in question has optional locks as an optional accessory. There is an additional fee per lock. Please let me know if I can be of any further assistance.  

Date Posted:
7/18/2018 1:42:16 PM

Question

I am interested in this chair and have a few questions:1. Is this the same as the Dragon DW-ST003A2. Will this be shipped from within US or from another country?3. What is the delivery estimate for zipcode 60148.Thanks,Razi

Answer

Good morning.  

Thank you for your inquiry.  We are a US distributor for Dragon Industries based in Houston, Texas. The unit will be shipping from our location in Houston via UPS. Typical transit time is 4-5 days.  Shipping is free. 

Date Posted:
7/15/2018 11:31:18 PM

Question

I am looking to purchase a respirometer to measure experimental bag volumes. I am a member of the University of Oxford. Do you have any UK based suppliers/ deliver to the UK

Answer

Good Afternoon:

Thank you for your inquiry.  We dont have distribution in UK at this time.  

Date Posted:
7/13/2018 9:55:39 AM