Ask The Pros:

Question

Can this be used for removals of deceased for our Funeral Home We load into a Dodge Grand Caravan and Chrysler Pacifica, so how will this effect the stretcher?

Answer

Thank you for your inquiry. MS3C-ProX Stretcher can be used to transport deceased.  The stretcher requires two individuals to operate.  The stretcher is height adjustable and would be able to load into either vehicle.  However, you must have adequate space in order to fit the stretcher into vehicles.  Please contact Gary Gorodetsky at 713-706-4480 x 104, gary@msecompany.net to discuss specifications.

Date Posted:
10/22/2020 1:51:02 PM

Question

Were interested in purchasing something like this for our wellness center in downtown East Lansing, Michigan. We get athletes etc coming in for massages and this would be nice to offer. However does this unit heat as well as cool How does it provide the cooling,and also heating if it does heat

Answer

Alan:

Good talking with you.  Please give me a call at 713-706-4480 x 104 or email gary@msec.co if you have any further questions regarding hydrotherapy tubs.   

Date Posted:
10/21/2020 3:36:47 PM

Question

Will these come back in stock

Answer

Good Afternoon Alicia:

These will be in stock within 45-50 days.  

Date Posted:
10/15/2020 4:37:19 PM

Question

Is this cart electric Can it transport food trays for patients in hospital rooms?

Answer

Good afternoon Ms. McClain, 

Thank you for your inquiry. WE currently have one of our customer support specialists working on this request and will get back to you with more informatio0n shortly. 

Respectfully,
MSEC

Date Posted:
10/13/2020 1:47:15 PM

Question

Hello, are the cabinet and arm separate pieces which are assembled once received Looking to mount cabinet lower then where the arm where be mounted.

Answer

Hello Eric,

Thank you for your inquiry. 

One of our customer support specialists will be in contact with you shortly with additional information. 

Respectfully, 

MSEC

Date Posted:
10/13/2020 6:33:39 AM

Question

Can this 18g stainless steel wire be sterilized Is there and Information for use packet available for sterilization instructions.

Answer

Dear Carey:

Thank you for oyour inquiry.  This wire can be used for surgical procedures.  It is possible to sterilize it.   Unfortunately, the manufacturer does not provide autoclaveable instructions.  

Date Posted:
10/7/2020 9:17:23 AM

Question

Are these the disposable mouth pieces and hose.

Answer

Hello Linda,

Thank you for your inquiry. 

One of our customer support specialists will be in contact with you shortly with additional information. 

Respectfully, 

MSEC

Date Posted:
10/1/2020 3:28:18 PM

Question

Dimensions Does it have a cuff? Do you have to add ice? Do you plug unit to an outlet?

Answer

Good afternoon, 

Thank you for your inquiry. Unfortunately, the Cryo/Cuff Cooler, is no longer available. If you could send me the specifications needed to April@msec.co I would be happy to see if I can find some comparable options for you to review.

Respectfully, 
MSEC Customer Support

Date Posted:
10/1/2020 5:23:01 AM

Question

Hi there,We need a whirlpool so a subject can be immersed in water up to the neck. Do you think this one 4.5 Gallon can allow us do that comfortably If not, which one would you recommend?Thank you,Hugo

Answer

Thank you for your inquiry.  A quote will be emailed to you shortly.  

Date Posted:
9/30/2020 1:37:36 PM

Question

Do the trays come with any form of certificate of analysis

Answer

Good afternoon Mr. Feyo, 

Thank you for your inquiry. Unfortunately, the drying tray is no longer available. If you could send me a list of sizes and quantities needed to Christa@msec.co I would be happy to see if I can find some comparable options for you to review.

Respectfully, 
MSEC Customer Support

Date Posted:
9/29/2020 2:23:31 PM

Question

WHAT ARE THE DIMENSIONS PLEASEWE ARE LOOKING FOR 23X40

Answer

Good morning, 

Thank you for your inquiry. This gown is a one size fits most and is currently not available. 

Please feel free to give us a call with any additional questions or availability inquires. 

Respectfully, 

MSEC Customer Support

Date Posted:
9/29/2020 9:00:04 AM

Question

hello. would like to ask if this is biocompatible.. i intend to use this for suturing rib cartilage. thanks for answering.

Answer

Good Day Dr. Tangco:

Thank you for your inquiry.  The stainless steel wire is annealed for flexibility and can be used in surgical procedures. 

Date Posted:
9/29/2020 1:11:45 AM

Question

How do you get in Us there a door ?

Answer

Good Afternoon Sue:

Thank you for your inquiry.  Please contact Gary Gorodetsky at 713-706-4480 x 104.  He will be able to answer all related questions; including options, appliations, delivery and installation.  

Date Posted:
9/28/2020 11:48:22 AM

Question

I would like to Know how to become an authorized vendor. We are Sunshine Easy with offices and warehouses in Houston, TX & China. We are a wholesale distributor FDA approved of PPE and essential pandemic supplies Disposable Face Masks, Nitrile Gloves, Protective Coveralls, Isolation Gowns, Disposable Shoe Covers, Hand Sanitizer, Multi-Surface Disinfectant, & more. I will be happy to help you. Please send your request to cespada@sunshinemedical.net or contact me at 832-423-9389 for any additional information. Thank you.

Answer

Please send us a price list with corresponding lead times as well as what is currently in stock in Houston, Texas.  

Date Posted:
9/27/2020 6:14:15 PM

Question

Had tried to order these about one month ago online and took my order and everything then after 2 weeks was told not in stock. Currently says in stock, question is are they really in stock that they can be ordered, or is that false advertisement?Thank You

Answer

Dear Tammy:

Thank you for your inquiry.  Due to high demand, our inventory changes so quickly, it is difficult to keep the website up to date.  Unfortunately, bouffant caps are currently sold out. However, we will retain your information and advise you once we have them in stock.  How many are you interested in?

Date Posted:
9/27/2020 10:47:39 AM

Question

What is your most popular cloth exam gown? Thank you!

Answer

Good afternoon Kelsey, 

Thank you for your interest in MSEC. 

Can you tell us a little more about the environment that you plan to use the gowns in?  Knowing a little more about the intend use and environment will allow us to suggest one that would best suite your needs. Please send your response to Christa@msec.co. Christa is one of our customer support specialists and will be able to assist you with this search. 

Respectfully, 

MSEC Customer Support

Date Posted:
9/25/2020 11:49:30 AM

Question

DO YOU HAVE A MAT THAT FITS ON TOP OF THIS TO USE AS A CHANGING TABLE

Answer

Good afternoon, 

Thank you for reaching out to MSEC. 

One of our customer support specialists will be in contact with additional information shortly. 

Respectfully, 
MSEC

Date Posted:
9/24/2020 8:03:21 AM

Question

Looking to purchase 30 - 50 cases in mixed sizes. Please advise if available.

Answer

Good afternoon Jesse, 

One of our customer support specialists will be in contact with you shortly with additional information regarding your request. 

Respectfully, 
MSEC Customer Support

Date Posted:
9/23/2020 4:36:24 PM

Question

Does this frame come assembled Do you have white glove delivery? This will be used for at home therapy.

Answer

Good morning, 

Thank you for reaching out to MSEC. 

One of our customer support specialists will be in contact with additional information shortly. 

Respectfully, 
MSEC

Date Posted:
9/22/2020 5:33:57 PM

Question

Is there a weight limit for this board

Answer

Good morning Mr. Duncan, 

Thank you reaching out to MSEC. 

The product itself weighs 11 pounds and can support up to 350 pounds. If you have any additional questions, please do not hesitate to give us a call at 1-800-706-4480. 

Respectfully, 
MSEC Customer Support 

Date Posted:
9/18/2020 11:28:05 PM