Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I Live in England & would like to buy Clear Ease Do you only supply U.S or Canada?. Orwhere can I get from in the u.k.?Thanks L.Frederiksen

Answer

Dear Ms. Frederiksen:

Thank you for your inquiry.  We do ship to the UK.  However, the shipping cost could be very large if you buy small ticket items.  Please let us know the quantity you are interested in purchasing at this time as well as your address and we will be happy to give you a quote.

Respectfully,

Date Posted:
5/22/2005 3:20:29 PM

Question
what allergy causes runny nose,itchy eyes,sore throat,small rash.

Answer

Dear Jon:

These symptoms could be brought on by a number of factors.  We recommend that you consult with your physician about a diagnosis and a proper cause of treatment.

Respectfully,

Date Posted:
5/20/2005 9:56:32 AM

Question
I have been searching all over the internet. My hospital is changing to solid color uniforms by June 30, 2005. I can't wear 100% cotton or poly/cotton blends. I'm in need of 100% Polyester nursing scrub pants Burgundy/wine solid color. Sizes 2X-3X or 20W-24W or 36-40. Please see if you can help. Your help would be very much appreciated. Sincerely, Sharon

Answer

Sharon,

Thanks for your inquiry. Unfortunately we do not carry 100% polyester scrubs. We only have 100% cotton or a 65/35 split with polyester and cotton. If we can be of any further assistance please let us know. Good luck with your search.

Date Posted:
5/19/2005 9:08:31 PM

Question
Is it possible to buy a manual wheelchair that has a small battery to provide powerelevating leg rests? A power wheelchair is not an option but I have heard of customizing a manual one with this battery under the seat. Please let me know ASAP.Thank you very muchJennie

Answer

Dear Jennifer:

Thank you for your inquiry.  Unfortunately, we are not aware of these types of chairs.  Please check the following website for availability of this type of product www.pridemobility.com.

Good luck with your research.

Date Posted:
5/19/2005 8:14:51 PM

Question
I am getting bumps (looks like blisters) under my lower eye lid. My doctor told me is is caused by calium build up. It is getting worse. Besides laser treatment, is there anything I can do about it. Mahalo

Answer

Dear Jan:

One of the options may be using liquid nitrogen to freeze off the pumps.  However, depending on the proximity of the pumps to your eye lid that alternative may be risky. It is always a good idea to get a second opinion.  Ultimately, you need to address the avaiable options with your doctor. 

Good luck.

Date Posted:
5/16/2005 3:13:39 AM

Question
hello there when i make an oder some thing off of you do you have money oder payments to. do you sell rectel thermoters

Answer

Dear Mr. Bollmanj:

We do sell Digital Thermometers rectal (2569SDMDM).  Payment can be made via money order by sending advanced payment to MSEC, 6009 Richmond Avenue, Suite 200, Houston, TX 77057.  Please contact our office at 877-706-4480 to find out your shipping charges before sending a payment.

Respectfully,

 

Date Posted:
5/14/2005 3:40:18 PM

Question
Perkin Elmer PST 200Would you have a clue what this is. It has a digital display --- looks like part of system and this controls a heater / ovenm

Answer

Dear James:

Please visit the following website to locate the product you are seeking  http://www.perkinelmer.com/index.html

Respectfully,

Date Posted:
5/13/2005 6:58:30 PM

Question
DO you buy used hospital equipment in very good condition?

Answer

Dear Mr. Antollino:

We typical purchased used medical equipment through established channels.  You may wish to contact the following company regarding your inquiry www.dealersmd.com or consider placing your items on www.ebay.com.

Good luck.

Date Posted:
5/13/2005 4:58:02 PM

Question
Do you ship to Canada?What is the cost of shippig to Canada for this machine.I have a US Bank Account and US Master CardIf you need one, will you accept a faxed copy of our doctors prescription (Canadian Doctor)Glenn

Answer

Dear Mr. Couch:

Thank you for your inquiry.  We do accept Canadian credit cards.  Shipping to Canada ussually costs $5 extra for the additional paperwork.  Feel free to place your order online and someone from our office will contact you regarding shipping cost.  You can fax your Rx to 713-706-4161.

Respectfully,

Date Posted:
5/13/2005 10:54:16 AM

Question
is that diaper green or white?Is there samples available? thank you for your time

Answer

Dear Derek:

This product is currently not available.  Please take a look at the following substitute Depend Protective Underwear (95291CBKGSI).  Unfortunately, we do not offer samples at this time.  Please call us toll free at 877-706-4480 with any other questions.

Respectfully,

Date Posted:
5/13/2005 6:02:53 AM

Question
Can you provide me with options on disposable hospital bed rail covers? Designed more for the OR & OBGYN? Thanks

Answer
Called and spoke with customer directly

Date Posted:
5/10/2005 11:21:46 AM

Question
I am looking for a electric scooter for my daughter to get around in. She is self conscience about the looks and wanted to know about the insurance coverage to get a scooter. I was looking at the "Caddy Fold-N-Drive Scooter

Answer

Dear Secunda:

We recommend contacting your insurance company to determine if they would cover the purchase of this scooter for your daughter.  Insurance coverage is done on a case by case basis.

Respectfully,

 

Date Posted:
5/7/2005 10:13:23 AM

Question
Who manufactures the TENS 6000 unit?

Answer
The company name is ESI.

Date Posted:
5/5/2005 2:19:01 PM

Question
I need the circut diagrams in N-200 for a biomedical engineering instermentation class project. the Biomedical engineering program in new in city college of new york and the students are asked to break down the circuts in a medical device. I chose your product and i need the information, if i present a good job in this project the deparment might by the insterment for the next classes.Best RegardsRaha AAskar

Answer

Visit www.nellcor.com to try to lactae that information.

Good Luck

Date Posted:
5/5/2005 12:13:18 PM

Question
Hi, checked this site as a want to purchase a Litmann ClassicII Stethascope.However i don't seem to find anything. Please let me know if you guys have and what the price is as well as what delivery charges will be to the UK. Thnx

Answer

Dear MY:

Thank you for your inquiry.  You can find our selection of Littmann Stethoscopes through links below.  However, all sales outside of the US and Canada require payment via wire transfer.  Shipping costs to the UK would be approximately $35 USD.

Date Posted:
5/5/2005 10:45:58 AM

Question
MY BROTHER DIED. WHERE CAN I SEL HIS DENTAL LAB EQUIPTMENT SUH AS A NEY SUPER CASCOM CASTING MACHINE RAY FOSTER MODEL/GRINDER JELRUS RADIANCE OVEN PORCELAIN AND MORE

Answer

Dear Rita:

You can try posting the equipment on eBay.com or contact www.dealersMD.com

Good luck.

 

Date Posted:
5/4/2005 10:56:32 PM

Question
i have a "protruding"tailbone due to a sprained spine((at an early year)...i now haveso much discomfort sitting....i need padding...help??...

Answer

Dear Ms. Hiles:

Thank you for your inquiry.  The following product may help to alleviate some discomfort. 

Coccyx Seat Cushion, Item 361IMDMM
18W x 16D x 3H

Please call us with any other questions at 877-706-4480.

Respectfully,

Date Posted:
5/4/2005 3:44:02 PM

Question
Sharpened machine for Surgical instruments

Answer

Dear Eduard:

We do not carry this type of equipment at this time.

Respectfully,

Date Posted:
5/3/2005 11:08:42 AM

Question
I saw your item#LM30-991DRZ. Is this a diabetic sneaker? What company makes this sneaker? Also, is the Aetrex X521 a true diabetic sneaker? You have the Aextex 125. Which sneaker would be better for my diabetic foot, which I get an ulcer on and recently had surgery for?

Answer

Dear Mr. Cherson:

Both of the shoes you are inquiring about are diabetic sneakers.  LM30-991DRZ is made by Dr. Zen. Aetrex X521 is made by Apex.  Both types of sneakers provide maximum comfort, performance and protection. These sneakers should be worn only after you have recooperated from you surgery.  For further questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
4/30/2005 12:19:03 PM

Question
can you warm the fabric hydrocollator packs in the microwave instead of getting a heating unit?

Answer

Dear Ms.Udry:

Thank you for your inquiry.  Although, some individuals have been known to use a microwave, it is generally not recommended.   For more questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
4/29/2005 5:52:59 PM

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