Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Does this fold out mirror close up completely so that when both sides are caved into the middle all three lay flat on top of each other

Answer
The panels are able to lock into certain positions, however cannot be closed completely to a solid one-panel width.

Date Posted:
11/10/2012 2:09:27 PM

Question
I am looking for either a LP 10C or LP 11. I have 3-4 LP-10 non pacing a LP300 and a LP battery charger 3 bay that can be used in trade

Answer
Thank you for your interest in MSEC, unfortunately, we do not offer trade-in services.  If you wish to receive pricing for outright purchase, please let us know, we'll be happy to help.

Date Posted:
11/10/2012 2:00:29 PM

Question
Will you send me a catalog to: Andrew Dunn Holy Cross Hospital Operating Room 1500 Forest Glen Rd Silver Spring, Md 20910

Answer
We do not have a product catalog on cabinets, however will be happy to e-mail you options.  Do you have any specifications you require?

Date Posted:
11/9/2012 7:56:51 PM

Question
please tell me how to clean this humidifier

Answer

You may view cleaning instructions for this item on page 2 of the PDF linked below:

http://www.sunbeam.com/Manuals/MANUALS/00645-800-000_43_48210000.PDF

Date Posted:
11/9/2012 5:52:40 PM

Question
Do you carry D A G in the 4 oz bottles

Answer
Yes, you may purchase the 4oz DAG solution at the following link or by calling us at 877-706-4480: http://www.medical-supplies-equipment-company.com/product/ppf/id/10873/new_prod_full.asp

Date Posted:
11/9/2012 9:02:06 AM

Question
Im doctor from Bosnia, Europe. I buy one of this UV light and magnetifier but I dont know which color is for which disease in diagnostic.Regards

Answer

The ultraviolet light will be typically used for diagnoses of:

•Bacterial infections
•Fungal infections
•Porphyria
•Skin coloring changes

Date Posted:
11/9/2012 5:11:46 AM

Question
I would like to know. If there are any certification requirements for using this product in a Functional Training Center. If so what would they be and where could i get them.Thank YouJesse Hernandez

Answer
We do not have any record of certification requirements for use of a paraffin therapy unit in a training or therapy facility.

Date Posted:
11/8/2012 9:20:48 PM

Question
Does this scale measure weight in kilograms or pounds If both, how does one switch from one to the other

Answer
This unit measures in both pounds and kilograms.  There is a switchover on the bottom of the scale to go from measuring in pounds to kilos or kilos to pounds.

Date Posted:
11/8/2012 8:18:59 PM

Question
I need information and technical characteristics about the electrical tilt tables Item# 907-0406HSM, Item# 8506HSM, Item# 907-5406HSM in english and only if you can spanish. We need to know the products disponibility, payments and shipping terms. Our company is located in South America Santiago, Chile and we really need this products so contact me as soon as possible. Best Regards, Lorena Darraidou, Sales Manager

Answer

Dear Ms. Darraidou:

Thank you for your inquiry.   Your inquiry has been assigned to Ms.  Brittany Steffen-Smith in our sales department.  We will contact you shortly with the information you have requested.

Date Posted:
11/8/2012 1:54:58 PM

Question
Question:Are the mannequins latex free or do you have latex free models available I cannot tell from the desription if they are latex or silicone based for latex allergy students. Please email response at your convenience. Thank you!MKH, M.a.T.

Answer
This simulator is made of latex free materials, however the inner tubing for veins, bladder, etc. do contain latex.

Date Posted:
11/8/2012 7:32:54 AM

Question
What is the recommended temperature for the blanket warmer to be maintained for blankets in a hospital.

Answer

Dear Ms. Adams:

The temperature range for blanket warmers range form 98 to 200 degrees.

Date Posted:
11/7/2012 7:41:19 PM

Question
Looking to order 35cc syringe with catheter tip. Monoject #8881-5357721 need one box of 25

Answer
At this time, I am not showing this item number in our inventory.  We do have the 8881-535770 which is also a 35cc catheter tip syringe.  Would this item be sufficient for your needs?

Date Posted:
11/7/2012 10:53:17 AM

Question
We Shiffa Healthcare Limited are a medical Supplies company in Nairobi - Kenya dealing in supply of Medical and hospital equipment. Is it possible for us to make business link with you: buy the relevant machines and seek consultations in relevant fields from your company? Thanking you in advance. Edward ondelo - Sales/Technical Engineer

Answer

Dear Edward:

Thank you for your inquiry.  You are welcome to send us your requests and we will be happy to assist you if we can. 

Date Posted:
11/7/2012 9:23:57 AM

Question
is this the smallest size please specify size

Answer

Yes, this unit along with our other compact options are about the size of an adults hand from base of palm to tip of finger.

Date Posted:
11/6/2012 5:22:40 PM

Question
Are there different sizes of heel cups. Looking for someone that is 240 pounds and has a wide foot.

Answer
We only have two sizes of heel cups - Adult and Junior.  The cup will typically "mold" to the foot, so if it is a wider foot, it will provide support however the sides will not go up as far on the heel.

Date Posted:
11/6/2012 1:49:19 PM

Question
What is the maximum weight that this can accomodate

Answer
This product has a weight capacity of 300lbs.

Date Posted:
11/5/2012 9:20:41 PM

Question
Is it possible to add an ultrasonic scaler unit to this portable unitORDo you have a unit with an ultrasonic scaler system?

Answer

Yes, if you do not currently have a scaler, one can be built into this system (item 2701 - $1,066.00).

If you have your own existing ultrasonic scaler, options can be added so that it may work in conjunction with your sealant unit: electrical outlet (item 1310.00.03 - $70.00) can be added along with a water quick connect (item 1310.00.02 - $34.00).

We will be sending you a quotation with this information separately.

Date Posted:
11/5/2012 7:56:54 PM

Question
I am looking for cock-pu splint products for a male who has had a stroke. Which products would tou recommend left hand/wrist/shoulder Thank you.

Answer

A few of the braces we would suggest are:

http://www.medical-supplies-equipment-company.com/product/ppf/id/25789/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/11392/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/3627/new_prod_full.asp

Date Posted:
11/5/2012 9:44:02 AM

Question
Please send to us your product info on feeding pumps. Thank you Ivar Magnusson Www.ymus.is

Answer
The Flexi-Flo Patrol Enteral Feeding Pump is the unit we sell most often.  Please advise of any additional information you may need.

Date Posted:
11/4/2012 4:52:08 PM

Question
Hello,I ordered this lung age meter and the directions dont clearly state how to use this. Do you have the participant blow into it once twice? do an average? Thanks,Krystal

Answer

The link below shows an instructional video:

http://www.vitalograph.com/videos/lung-monitor

Date Posted:
11/4/2012 3:36:38 PM

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