Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
do medical exam lights need a lens to cover bulb???????????

Answer

Thank you for your inquiry. This actual item in question, does come with a len cover. Now, do all medical exam lights need a lens cover? That all depends on the watts and the useage of the lamp. These are big determining factors.

MSEC LLC
 

Date Posted:
1/4/2010 3:24:48 PM

Question
Looks for a stand up mobility aid for an employee. Would this qualify under a medically prescribed vehicle?

Answer

Dear Kevin,

Thank you for the inquiry.  Since we do not accept medicare/medicaid and/or insurance for payment so we would not be able to answer that question. Please contact the manufacturer: 

http://www.evrider.com/

Respectfully,

MSEC
 

Date Posted:
1/4/2010 2:38:37 PM

Question
Are the blades detachable ? is there a product description or review for the super-cut operating scissors? I presume these are stainless steel.

Answer

Unfortunately, we do not have a product review of the Super Cut Operating Scissors.  The blades are not detachable.

Date Posted:
1/4/2010 10:25:44 AM

Question
hi, a year ago my dad had a stroke and until now he still can NOT moveincluding lift,extend, stretch... the fingers of his right hand. I wonder if there is any products can help him, especially his fingers to recover quicker and better?thanks

Answer

We carry a number of finger and hand exercise products which will allow your father to begin his recovery process.  Please consider the following:

Date Posted:
1/4/2010 2:08:18 AM

Question
How thick are these sheets and what are they made of? I am looking for a sheet that will fit on top of a regular pillow and cover the top of it. Would this work?

Answer

These items are less than 10mil in thickness and are made of a crepe type paper with an inner spunbound layer.  This unfortunately will not cover a standard pillow as the size is only 18 x 24.

We may suggest our Disposable Pillow Covers as a more recommended product.

Date Posted:
1/3/2010 10:22:46 PM

Question
I am suffering from very bad neck pain and upper shoulder pain.I also have acid refulx, and sleep apenea. What elevation of pillow wedge would u recommend?

Answer

 Dear Ms. Kaplan:

We carry Bed Wedge in three different sizes and elevations (click on Accessories tab at the rpoduct detail level).  This product is designed to assit with acid reflux.  However, the decision about the appropriate angle/ size should be based on your current sleeping position. 

Date Posted:
1/3/2010 7:53:51 PM

Question
do you have any commodes that are larger than this? patient is 6' 8 tall and weighs 400lb.patient can wall however he can not get up or down easy

Answer

Unfortunately, this is the largest Bariatric Commode we currently have in our inventory.

Date Posted:
1/3/2010 5:54:08 PM

Question
Submitted incorrect zip code for order #124822. Should be 46226 not 46260.

Answer

 Dear Ms. Nevitt:

Thank you for your order.  The zip code has been corrected.

Date Posted:
1/3/2010 2:58:50 PM

Question
Would Medicare cover this?

Answer

 Dear TJ:

Thank you for your inquiry, However, at this time, MSEC does not accept Medicare coverage.  You may wish to contact a durable medical equipment in your area to obtain an answer to your question.

Date Posted:
1/3/2010 9:59:59 AM

Question
How do I measure for fit. It says to measure from the sternum, but I'm not sure where to measure to and from. I'm a male and am 6'1. Thank you.

Answer

To determine what size is best for you, you will measure your body's circumference at the base of your sternum.  This will then tell you what size you need based on the size chart.

Date Posted:
1/2/2010 10:42:11 PM

Question
please tell me the lowest and narrowest adjustments that can be made to this.Thanks

Answer

Dear Phyl,

Thank you for the inquiry.  The toilet safety frame adjusts in height from 28 inches to 32 inches.  The width is adjustable between 18 inches to 25 inches.

Respectfully,

MSEC 
 

Date Posted:
1/1/2010 3:35:03 PM

Question
My hospital bed mattress is 80x34, why is all the ones I see on line 36 wide?

Answer

 Dear Ms. Cole:

Thank you for your inquiry.  The stadnard for hospital bed mattresses is 36 in wide +/- 1 in.  Our standard mattresses should be able to fit your bed. 

Date Posted:
1/1/2010 1:11:40 PM

Question
Dx:Ostomalacia & avascular necrosis. Kidney transplant sep '06. Massive pregnisone post transplant. Pain above knee was attributted to necrosis seen in hip MRI but hip replacement brought no relief and metal replacement now rules out MRI of knee. Any chance medicare would help w cost power chair?

Answer

 Dear Mr. Bley:

Thank you for your inquiry and Happy New Year!  We do not accept Medicare.  We would recommend looking up Durable Medical Equipment Dealers in your local Yellow Pages.  They maybe better equipped to answer your questions.

Date Posted:
1/1/2010 11:39:27 AM

Question
Do you have tall scrub pants in Item # M946MD I am 6ft 1in and have trouble finding pants that are long enough.

Answer

Unfortunately, our 100% Cotton Scrub Pants do not come in an extra long inseam.  The standard inseam is 31".  We do have an Extra Long Scrub Pant 50/50 Poly/Cotton Blend.

Date Posted:
12/31/2009 6:43:04 PM

Question
We were wondering if this is our only choice with the speaker plug in option if our staff RNs are looking for a doppler that they can listen to without a stethascope?

Answer

Dear Sarah,

Thank you for the inquiry. Please take a look at our line of dopplers. Please let me know if you have additional questions. http://www.medical-supplies-equipment-company.com/product/ppf/param/1930_0__1_true/product_search.asp

Respectfully,

MSEC
 

Date Posted:
12/31/2009 2:34:33 PM

Question
Please quote an Olympus Duodenoscope JFIT10.Thank you

Answer

Dear Julio,

Thank you for the inquiry, however we do not have one in stock. Please contact SterilMED at 1-888-252-1542

Respectfully,

MSEC
 

Date Posted:
12/31/2009 12:14:44 PM

Question
Do any of the pommel wheelchair cushions come in smaller depths than three or three and a half inches????

Answer

Dear Peggy,

Thank you for the inquiry, unfortunately, the pommel wheelchair cushions do not come in smaller depths.

Thank you,

MSEC
 

Date Posted:
12/30/2009 8:40:22 PM

Question
What is the recommended time frame to change this type of dressing? Can it go to every other day if there is not a large amount of exudate?

Answer

All CombiDERM ACD dressings are considered to be "7-Day Dressings" and can go without change for this time frame.

Date Posted:
12/30/2009 3:07:31 PM

Question

My 102 yr old mother isw currently using a flex ease firm support model #3637FE medical bed mattress 35 x 80.I want to replace it with a firmer consistency. Please imform me of my options and pricing.Regards,Jose'

 

Brittany is address this.  gg

Answer

Dear Mr. Quintana:

Thank you for your inquiry.  In order to better assist you, please provide the answers to the following questions as they relate to your mother:

  1. Height and weight
  2. Number of daily hours spent in bed
  3. Current mental and physical condition
  4. Is a caregiver available to attend to her needs
     

Date Posted:
12/30/2009 11:32:27 AM

Question
i need to know the weight cap. for item #81PTUF

Answer
 Weight capacity is 1000 lbs.

Date Posted:
12/30/2009 11:31:05 AM

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