If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
do medical exam lights need a lens to cover bulb???????????
Answer
Thank you for your inquiry. This actual item in question, does come with a len cover. Now, do all medical exam lights need a lens cover? That all depends on the watts and the useage of the lamp. These are big determining factors.
MSEC LLC
Date Posted:
1/4/2010 3:24:48 PM
Question
Looks for a stand up mobility aid for an employee. Would this qualify under a medically prescribed vehicle?
Answer
Dear Kevin,
Thank you for the inquiry. Since we do not accept medicare/medicaid and/or insurance for payment so we would not be able to answer that question. Please contact the manufacturer:
Respectfully,
MSEC
Date Posted:
1/4/2010 2:38:37 PM
Question
Are the blades detachable ? is there a product description or review for the super-cut operating scissors? I presume these are stainless steel.
Answer
Unfortunately, we do not have a product review of the Super Cut Operating Scissors. The blades are not detachable.
Date Posted:
1/4/2010 10:25:44 AM
Question
hi, a year ago my dad had a stroke and until now he still can NOT moveincluding lift,extend, stretch... the fingers of his right hand. I wonder if there is any products can help him, especially his fingers to recover quicker and better?thanks
Answer
We carry a number of finger and hand exercise products which will allow your father to begin his recovery process. Please consider the following:
Date Posted:
1/4/2010 2:08:18 AM
Question
How thick are these sheets and what are they made of? I am looking for a sheet that will fit on top of a regular pillow and cover the top of it. Would this work?
Answer
These items are less than 10mil in thickness and are made of a crepe type paper with an inner spunbound layer. This unfortunately will not cover a standard pillow as the size is only 18 x 24.
We may suggest our Disposable Pillow Covers as a more recommended product.
Date Posted:
1/3/2010 10:22:46 PM
Question
I am suffering from very bad neck pain and upper shoulder pain.I also have acid refulx, and sleep apenea. What elevation of pillow wedge would u recommend?
Answer
Dear Ms. Kaplan:
We carry Bed Wedge in three different sizes and elevations (click on Accessories tab at the rpoduct detail level). This product is designed to assit with acid reflux. However, the decision about the appropriate angle/ size should be based on your current sleeping position.
Date Posted:
1/3/2010 7:53:51 PM
Question
do you have any commodes that are larger than this? patient is 6' 8 tall and weighs 400lb.patient can wall however he can not get up or down easy
Answer
Unfortunately, this is the largest Bariatric Commode we currently have in our inventory.
Date Posted:
1/3/2010 5:54:08 PM
Question
Submitted incorrect zip code for order #124822. Should be 46226 not 46260.
Answer
Dear Ms. Nevitt:
Thank you for your order. The zip code has been corrected.
Date Posted:
1/3/2010 2:58:50 PM
Question
Would Medicare cover this?
Answer
Dear TJ:
Thank you for your inquiry, However, at this time, MSEC does not accept Medicare coverage. You may wish to contact a durable medical equipment in your area to obtain an answer to your question.
Date Posted:
1/3/2010 9:59:59 AM
Question
How do I measure for fit. It says to measure from the sternum, but I'm not sure where to measure to and from. I'm a male and am 6'1. Thank you.
Answer
To determine what size is best for you, you will measure your body's circumference at the base of your sternum. This will then tell you what size you need based on the size chart.
Date Posted:
1/2/2010 10:42:11 PM
Question
please tell me the lowest and narrowest adjustments that can be made to this.Thanks
Answer
Dear Phyl,
Thank you for the inquiry. The toilet safety frame adjusts in height from 28 inches to 32 inches. The width is adjustable between 18 inches to 25 inches.
Respectfully,
MSEC
Date Posted:
1/1/2010 3:35:03 PM
Question
My hospital bed mattress is 80x34, why is all the ones I see on line 36 wide?
Answer
Dear Ms. Cole:
Thank you for your inquiry. The stadnard for hospital bed mattresses is 36 in wide +/- 1 in. Our standard mattresses should be able to fit your bed.
Date Posted:
1/1/2010 1:11:40 PM
Question
Dx:Ostomalacia & avascular necrosis. Kidney transplant sep '06. Massive pregnisone post transplant. Pain above knee was attributted to necrosis seen in hip MRI but hip replacement brought no relief and metal replacement now rules out MRI of knee. Any chance medicare would help w cost power chair?
Answer
Dear Mr. Bley:
Thank you for your inquiry and Happy New Year! We do not accept Medicare. We would recommend looking up Durable Medical Equipment Dealers in your local Yellow Pages. They maybe better equipped to answer your questions.
Date Posted:
1/1/2010 11:39:27 AM
Question
Do you have tall scrub pants in Item # M946MD I am 6ft 1in and have trouble finding pants that are long enough.
Answer
Unfortunately, our 100% Cotton Scrub Pants do not come in an extra long inseam. The standard inseam is 31". We do have an Extra Long Scrub Pant 50/50 Poly/Cotton Blend.
Date Posted:
12/31/2009 6:43:04 PM
Question
We were wondering if this is our only choice with the speaker plug in option if our staff RNs are looking for a doppler that they can listen to without a stethascope?
Answer
Dear Sarah,
Thank you for the inquiry. Please take a look at our line of dopplers. Please let me know if you have additional questions. http://www.medical-supplies-equipment-company.com/product/ppf/param/1930_0__1_true/product_search.asp
Respectfully,
MSEC
Date Posted:
12/31/2009 2:34:33 PM
Question
Please quote an Olympus Duodenoscope JFIT10.Thank you
Answer
Dear Julio,
Thank you for the inquiry, however we do not have one in stock. Please contact SterilMED at 1-888-252-1542
Respectfully,
MSEC
Date Posted:
12/31/2009 12:14:44 PM
Question
Do any of the pommel wheelchair cushions come in smaller depths than three or three and a half inches????
Answer
Dear Peggy,
Thank you for the inquiry, unfortunately, the pommel wheelchair cushions do not come in smaller depths.
Thank you,
MSEC
Date Posted:
12/30/2009 8:40:22 PM
Question
What is the recommended time frame to change this type of dressing? Can it go to every other day if there is not a large amount of exudate?
Answer
All CombiDERM ACD dressings are considered to be "7-Day Dressings" and can go without change for this time frame.
Date Posted:
12/30/2009 3:07:31 PM
Question
My 102 yr old mother isw currently using a flex ease firm support model #3637FE medical bed mattress 35 x 80.I want to replace it with a firmer consistency. Please imform me of my options and pricing.Regards,Jose'
Brittany is address this. gg
Answer
Dear Mr. Quintana:
Thank you for your inquiry. In order to better assist you, please provide the answers to the following questions as they relate to your mother:
Date Posted:
12/30/2009 11:32:27 AM
Question
i need to know the weight cap. for item #81PTUF
Answer
Weight capacity is 1000 lbs.
Date Posted:
12/30/2009 11:31:05 AM
[<< Prev]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
Page 520 of 520