Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Do you supply in Canada where are they shipped from time line for shippingDo you have dealer pricingif so what is the pricing for a dealerplus shipping costs.Terrace B.C.Canada postal V8G 1J7

Answer
We do ship to Canada.  This product is shipped from New Jersey.  We do not offer dealer pricing, but if you purchase multiple quantities, we are able to offer a volume discount.  I will be in contact with you shortly to confirm additional information to obtain shipping costs.

Date Posted:
4/12/2012 1:27:18 PM

Question
How can i disinfect my childs nebulizer without any harmful chemicals? I was told i could wipe down with 409, is that true? Thanks, Veronica Sanchez

Answer

Dear Ms. Sanchez:

We would recommend using warm to hot, distilled water with mild soap.  After washing, rinse off any soap with distilled water and allow air dry or wipe with clean cloth. 

Date Posted:
4/11/2012 3:11:10 PM

Question
How do I get sample fabric

Answer

Thank you for your inquiry. Could you tell me which fabric you would like a sample of? Also, if you can provide the mailing address and the contact person name for where the sample will be going. Thanks!

Date Posted:
4/11/2012 1:34:07 PM

Question
Hello- I am a school nurse and work with students who have trachs. I have been asked to train the other 50 nurses in my district. I wondered if you would send me a cuffless trach tube, obterator and velcro tie or a whole kit. Thank you, Sally

Answer

Hello,

Thank you for your inquiry.  Please see the category below to select the items your interested in placing. Regrettably, we don't have any samples available.

Tracheostomy Care Supplies

I would like to recommend purchasing a Trach manikin if you will be teaching 50 other nurses in the district: Please see the manikin link below:

Adult Patient Education Tracheostomy Care Manikin

Date Posted:
4/11/2012 10:50:41 AM

Question
KINDLY ADVISE THE PRICE AND AVAILABILITY FOR THE BELOW DESCRIBED ITEM: CRYPTOCOCCUS ANTIGEN TEST KITS 50 HOLDING FORCEPS. QTY: 05 BIOPSY PUNCHERS. QTY: 05 PULSE OXIMETER. QTY: 04 DIGITAL BP MACHINES. QTY: 03

Answer

Thank you for contacting MSEC! You quote has been submitted.

Date Posted:
4/11/2012 7:58:54 AM

Question
I am looking for a cart for my volunteers to deliver coffee from a new coffee shop opening in our hospital to the hospital floors. I would like to have something with cup holders or something that would keep the cups from tipping over easily when going over a threshold etc. Any ideas

Answer

This cart is sufficient for beverage service, but we have a few alternatives to suggest as well:

http://www.medical-supplies-equipment-company.com/product/ppf/id/20790/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/30550/new_prod_full.asp

Date Posted:
4/10/2012 7:07:52 PM

Question
can dag solution be used for eye inflammation Should it be diluted for this purpose? to what dilution?

Answer

This product is recommended for use primarily as a gargling solution or oral anesthetic/analgesic (may also be used topically in other ways).  There is not a specific indication as to whether or not this would be safe to use optically.  Below is some additional information:

D.A.G. (Dierkers Antiseptic Germicidal) is a gargling agent with infection-fighting ingredients. DAG Solution is a clear liquid, with a unique smell & taste, made of Phenolated Iodine in Irish Moss Extract with Organic Borates. These ingredients provide a soothing antiseptic solution with strong germicidal power - without the burn and sting of alcohol. DAG Solution is an extremely effective gargle for a sore and irritated throat. Start gargling as soon as you feel that little tingle in your throat that warns, sickness is coming! The key is to gargle as long and as often as possible initially. There is nothing like the dread you feel when you know you are getting sick, and there is also no feeling like the relief of waking up WITHOUT a sore throat! DAG Solution is an invaluable addition to the medicine cabinet of any busy person, who just doesn't have time be sick! DAG Solution can also be used as a soothing mouthwash, to relieve the discomfort and speed the healing, of canker sores, inflamed gums or any other irritating mouth sores. DAG Solution is a mild, sting-free, non-irritating topical antiseptic that soothes insect bites, minor cuts & scrapes.

Applications of DAG that may work with the following conditions:

EAR, NOSE AND THROAT CONDITIONS
SINUSITIS: use frequently in each nostril or directly by canals.
OTITIS MEDIA: three or four drops in the ear frequently.
TONSILLITIS: undiluted as a gargle.
SORE THROATS: undiluted as a gargle.
LARYNGITIS: swallow small quantities frequently, preferably dropped on the tongue from an eye dropper.
CANKER SORES: rinse mouth with undiluted DAG (one teaspoon), hold in mouth for a few moments.
SORENESS FROM FALSE TEETH: rinse mouth with undiluted DAG (one teaspoon), hold in mouth for a few moments.
TOOTHACHE: undiluted cotton pack between cheek and gums.
ULCERATED TOOTH: undiluted cotton pack between cheek and gums.

GYNECOLOGICAL CONDITIONS
LEUKORRHEA: insert DAG soaked tampon and inject nightly with small syringe.
TRICHOMONAS: same as above.
CERVICITIS: same as above.
ENDOMETRITIS: same as above-assume knee chest position after injection.

PROCTOLOGY
PRURITUS ANUS: apply DAG directly as wet dressing or paint area.
FISSURES: same as above.
FISTULA: same as above.

TOPICAL DRESSINGS
COOLS SUNBURNS, RELIEVES CHIGGER, MOSQUITO BITES AND BEE STINGS.
ERYSIPELAS: keep moist dressing applied on cotton over affected area.
GANGRENE: (TOXIC) (DIABETIC) (ARTERIAL): same as above.
OBLITERANS/CARBUNCLES/FURUNCULOSIS/ABSCESSES: same as above.
BURNS & ULCERATIONS: same as above.
ABRASIONS: same as above.
BED SORES: same as above.
INCISIONS & STITCHES: same as above.
LICE: wash and soak affected areas - use full strength.
STITCH ABSCESSES: same as above. Drip method may be used indefinitely without injury to the tissue.

KEEP D.A.G. ON HAND AT ALL TIMES IN THE HOME AS THE FIRST REMEDY TO TRY FOR ANY EMERGENCY
 
Contains Penolated iodine in an Irish moss extract with organic borates

Date Posted:
4/9/2012 8:08:18 PM

Question
I am esthetician looking an oxygen concentrator to perform oxygen facials. The tubing is hooked to compressor and infused into patients skin with airgun device. Tubing has pushin hookup on concentrator end and want to know if this may be compatible with my equipment. Are you familiar

Answer

Unfortunately, we do not have any supporting information regarding this being compatible with any accessories for this type of treatment.  If the tubing you use is the same size as standard oxygen tubing, this may be sufficient.

We must advise, however, that for the purchase of oxygen concentrators, due to the nature of the product, we must have a prescription on file.

Date Posted:
4/9/2012 12:14:30 PM

Question
25 four drawer mobile cab comes in many colors. Is there a place I can view those colors? Need five of them. Is that enough for a discount? Thank you,

Answer
Do you have the item number you are looking for?  I would be happy to direct you to the color options.  Also we would be able to offer a volume price for a quantity of 5.

Date Posted:
4/9/2012 10:47:05 AM

Question
please let me know the size

Answer

Thank you for your inquiry. The size of the attached thyroid collar is: 9in L x 5in W.

 

Date Posted:
4/8/2012 3:27:07 PM

Question
When will we receive this item... need asap...

Answer

Dear Ms. McManus:

Thank your your feedback.  The item is in stock in our Ohio warehouse.  Typical lead time to NY is 2-3 days.  We would anticipate delivery of the item no later than Thursday. 

 

Date Posted:
4/8/2012 9:13:38 AM

Question
The noted company is interested in purchasing the under listed items can you please provide an official quotation to the email listed also shipping cost to Miami. Please treat this as URGENT as possible

Answer
Hello, Mr. Frederick.  A quotation was e-mailed to you last week.  We will re-send the quote with the address you provided.

Date Posted:
4/7/2012 7:16:02 PM

Question
para que sirve y como usar el tens-6000gracias

Answer

La "Unidad de TENS digital" es una estimulación nerviosa eléctrica transcutánea (TENS, siglas) es el uso de corriente eléctrica producida por un dispositivo para estimular los nervios con fines terapéuticos.


Una receta médica es necesaria para esta unidad. Usted puede enviar por fax su receta médica a 713-706-4161.

Dependiendo de su situación, su doctor le recomendará durante cuánto tiempo este tratamiento se debe utilizar.


Las siguientes son algunas instrucciones básicas:

• Limpie la piel, donde los electrodos se colocan con alcohol. A continuación, secar la piel.

• Coloque una capa delgada de gel en la parte inferior de cada electrodo. Este gel ayuda a transmitir la señal eléctrica de los nervios bajo la piel.

• Coloque los electrodos en su piel y la cinta de uso o un parche autoadhesivo para cubrir el electrodo. Esto mantiene el electrodo firmemente pegada a la piel. Tener un miembro de la familia ayuda si no puede llegar a la zona donde los electrodos se van a colocar.

• Enganche los pines en el extremo de los cables de electrodo á los electrodos. Los cables se conectado a la unidad de TENS.

• Los botones de control se giran lentamente hasta la posición correcta. Usted debe sentir una sensación de hormigueo. Hable con su médico acerca de lo que la configuración puede ser mejor para usted.

• No se meta en el agua o dormir con los electrodos en la piel y la unidad de ENET activa.

• Gire las perillas de control en "OFF". Desconecte los cables de los electrodos de la unidad TENS.

Por favor, póngase en contacto con nosotros si requiere información adicional.

Date Posted:
4/7/2012 6:07:57 PM

Question
how exactly do i measure my waist properly for your Ultra-Fit Reusable Briefs-Adult Diaper Around the largest part i have a gut or the hips?

Answer

The sizing is to be measured at the waist, where you naturally wear pants.  The garment looks to be worn at about hip-level, so this may be the measurement required.  This is the measuring guide from the manufacturer:

Waist
Small: 24 Inches - 32 Inches
Medium: 28 Inches - 38 Inches
Large: 36 Inches - 45 Inches
X-Large: 43 Inches - 54 Inches

Date Posted:
4/7/2012 3:24:50 PM

Question
Will it fit the punch med cards, I think their 6x9

Answer
Thank you for your inquiry. This box for 9in drawers will accommodate a 6in x 9in medication punch card. Please contact us if you require additional information.

Date Posted:
4/7/2012 3:19:15 PM

Question
Looking for replacement mattress for hospital bed for adult daughter with limited mobility due to FSH muscular dystrophy. She is not bedridden; this is for normal sleeping at night. Who is manufacturer; are there any customer reviews What is ship weight of mattress? Thanks.

Answer
This pressure reduction mattress is of hospital quality.  This mattress is made by Tuffcare.  The mattress weight is 35lbs.

Date Posted:
4/7/2012 2:17:32 PM

Question
Dear Sir or Madam, We are a medical company and we need to send us by e-mail brochures for medical equipment for doctor’s office and also a pricelist of them. Thank you in advance, Best Regards, Stellina Kalogianni

Answer

Dear Stellina:

Thank you for your inquiry.  We are happy to assist you, but we do not have a printed catalog.  If you would like to send us a list of products you need, we will be happy to provide you with prices and links to these products shown on our website. 

Date Posted:
4/6/2012 10:17:44 AM

Question
does come bone extractor include lance at other end have you dermatological small disposable lances?

Answer
Thank you for your inquiry. This comedone extractor does have a lance at the end. Unfortunately all of our lances are stainless steel. Please contact us if you require additional information.

Date Posted:
4/5/2012 1:52:12 PM

Question
May I know if there is any handles on the sides options for this table

Answer
Unfortunately, there is no accessory for side rails/handles on this table.

Date Posted:
4/5/2012 4:41:24 AM

Question
I need a double access med cart for 39 bed LTC with Opus accessability

Answer
Do you currently have a cart or do you have a manufacturer or item number to reference so that we may cross-compare with our product inventory?

Date Posted:
4/4/2012 5:14:27 PM

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