If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
would be possible as a massage therapys to buy it and will be train how to opperated it?
Answer
Dear Luz:
Unfortunately, Therapeutic Ultrasound w/ 3 Applicators can only be sold to a trained medical specialist.
Date Posted:
12/1/2011 3:40:27 PM
Question
need to train on femoral sheath removal and hematoma management. Can you help me on the type of manikin that you may have that can help me with this type of taining.
Answer
Thank you for your patience. I'm checking with our manikin support specialist for further detail regarding this particular manikin. We apologize for the delay.
Date Posted:
12/1/2011 11:13:32 AM
Question
Can the shipping be expedited
Answer
Thank you for your inquiry,
May I please have the zip code where it will be shipped?
Date Posted:
11/30/2011 9:08:37 PM
Question
We want to buy a large quantities of Solidifier Fluid waste disposable product.
Answer
Thank you for your inquiry. Please specify the number of quantities your interested in purchasing. Also, do you have the size of the bottles your needing?
Date Posted:
11/30/2011 12:07:31 PM
Question
What are the folding patterns
Answer
Dear Mr. Poiton:
This product fold and drapes like muslin, with no springback. Folding patterns can essentially be of your own choosing.
Date Posted:
11/30/2011 10:48:23 AM
Question
Need defining pics. Define drain setup. Length of drain hose. Is there a timer Will the drain pump handle an 18 rise to the drain How stable is the tank? Db noise level? H2O cooled bearings in pump? Drain time when 1/2 full up to 18' drain. Other info you may think helpful.
Answer
Thank you for your interest in MSEC!
We would love to provide all the answers you require, it is better to explain your questions over the phone, If you would please contact Dutch at 626-937-4216, he will be able to answer most of your questions.
Date Posted:
11/29/2011 6:20:43 PM
Question
I am considering getting a lift for my Mom - she weighs 115 lbs and cannot move on her own. We like to move her to her comfy chair during the daytime and then back to her bed at night. I live in a very small condo and am on a limited budget. Can you suggest which lift I might need
Answer
Thank you for your inquiry. Please check your email for more information regarding the recommended patient lift & sling for your mother. Thanks!
Date Posted:
11/29/2011 12:56:43 PM
Question
I HAVE AN OHMEDA 3760 PULSE OXIMETER THAT NEEDS REPAIR, POSSIBLY JUST A NEW RECHARGING UNIT. DO YOU SEVICE THESE INSTURMENTS, AND HOW MUCH IS THE AVERAGE REPAIRTHANKS.BMPMD
Answer
Thank you for your inquiry. Regrettably, we don't have any repair facilities at the moment. We apologize for the inconvenience.
Date Posted:
11/29/2011 10:34:56 AM
Question
Can this cart be cleaned in a steam room
Answer
Thank you for your interest in MSEC!
The carts can be cleaned in a steam room. We do not recommend anything over 140 degrees. Please feel free to contact me if I can be of service in any way.
Date Posted:
11/29/2011 8:32:59 AM
Question
How do you use this do you just suck out to raise the little bucket like thing to the top or do you have to try an hold it there for a period of time
Answer
Dear Ms. Corral:
Thank you for your inquiry. In order to use this device, you actually blow as hard as you can into the mouth piece. When you blow, note the highest level to which you can levitate the ball contained in the enclosure tube. That level determines the maximum capacity of your lungs. The more you exercise, the higher you should be able to move the ball.
Date Posted:
11/28/2011 2:52:17 PM
Question
If I order in un-sterilie gauze, can I sterilize the gauze using steam and if so, what would be the parameters.Thank you,Jack
Answer
Thank you for your interest in MSEC!
To obtain the best result we recommend using the sterilize gauze sponges. Please feel free to contact me if I can assist you with additional information.
Date Posted:
11/28/2011 10:53:31 AM
Question
I need to purchase two hydraulic stretchers 525PCIH for a project at Harvard medical School. How do i submit a tax exempt for to you to avoid the taxKevin
Answer
Dear Kevin:
Thank you for your inquiry. You can fax your tax exempt cert to 713-706-4161. Please contact us with any other questions.
Date Posted:
11/28/2011 7:59:26 AM
Question
My elder mother has back-hip problems, and her Dr. In Mexico recommended her to lay down on this type of eqpt. called spine flex, where her disks get to fall in place as she lays over the unit! Can you direct me on such a thing? and if you have it? Thanks
Answer
Thank you for your interest in MSEC!
Unfortunately, we do not have the spine flex we do have our Posture Pump Electrical Rocker. This may be suitable for your mother since it reinforces the spines natural shape and promotes joint lubrication, flexibility and correct posture. Please contact me if I can assist you with additional information.
Date Posted:
11/28/2011 2:15:03 AM
Question
We have an electric ceiling mount lift we purchased for a person who cannot stand on her own while using toilet alzheimers. We need a sling/harness that we can attach to the lift to hold her while cleaning her.It has to be one that would not harm her but have access to remove clothing.
Answer
Thank you for your inquiry. This sling is universal and should be able to fit to most patient lifts. This sling should be a good match to assist with cleaning & bathroom use. Thanks!
Date Posted:
11/27/2011 8:56:35 AM
Question
We are a dental product supply company in Western CanadaDo you sell wholesaleThank You Rob
Answer
Thank you for your inquiry. Regrettably, since we are an distributor we don't offer wholesale pricing. However, we do ship directly to Canada for your convenience. Would you like a formal quote?
Date Posted:
11/26/2011 11:09:19 PM
Question
Do you carry the defib or combo electrode pads for the PHYSIO CONTROL lIFE PAK 300 I think we need either: FAST-PATCH® disposable defibrillation/ECG electrodes or QUIK-COMBO™ pacing/defibrillation/ECG electrodes. Please advise with pricing. THX. CK
Answer
Thank you for your inquiry. Please check your email for the additional information. Thanks!
Date Posted:
11/26/2011 6:42:28 PM
Question
I was wondering about your anatomical charts. I like to know if they are available on a CD ROM or downloadable. We have specific policies about wall hangings. I could then print then and specially mount them according to our guidelines. At the very least they would need to be grommet free.
Answer
Dear Bill:
Thank you for your inquiry. Unfortunately, we do not offer anatomical charts on a CD.
Date Posted:
11/25/2011 2:57:00 PM
Question
I have a bad neck and I also use a cpac machine. I usually sleep on my side and I haf had a pillow similar to the 884ROCMM and is worn our so I need to replace it. Is this the right pillow for me
Answer
Dear Jim:
Thank you for your inquiry. This pillow should work for you needs.
Date Posted:
11/25/2011 9:59:02 AM
Question
What are the rest of the dimensionsI am lookinf for a tray with adjustable divirders 23 L X 13 3/4 D X 2 HDo you have anythging like that?
Answer
Thank you so much for your inquiry!
The closest tray we have available that meets your requirements is our 3in Economy Exchange Tray w/ Adjustable Dividers.
I hope this helps, please do not hesitate to contact me if I can assist you with additional information.
Date Posted:
11/25/2011 8:44:23 AM
Question
Dear Sirs, my name is Mario Kardum and I'm M.Sc. of Electrical Engineering. I work in biggest construction company in Croatia called INGRA. Details about it you can check on this link http://www.ingra.hr/index.php?l=en . We are currently in final competition at tender for construction of hospital in IraqKurdistan, Dohuk. It would be nice if you could send us your contact email address so that I can send you list of medical equipment as well as all the details about it so that you can send us invoice for it with payment terms as well as delivery periods etc. Best Regards, Mario Kardum from Croatia INGRA d.d. phone: +385 1 6102627 email: mario.kardum@ingra.hr www.ingra.hr
Answer
Dear Mr. Kardum:
Thank you for you inquiry. Please email your list to inquiry@msecompany.net. Also, please keep in mind that many of US made electrically powered products are designed for 110/120V instead of 220/240V.
Date Posted:
11/24/2011 10:32:10 AM
[<< Prev]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
Page 520 of 520