If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
What is the maximum power draw of this fixture
Answer
Hi Sean:
As per our discussion, the original light you were considering has been discontinued by the manufacturer and is no longer available. I will be emailing you a couple of alternate choices shortly.
Date Posted:
8/10/2016 4:13:38 PM
Question
I was inquiring with Medicare to see if they would cover this item, and was told I need a procedure code. I was wondering if you would be able to give me that code.
Answer
Good Morning Margaret,
Thank you for contacting us. I believe you are referring to the HCPCS Code. The code for this item is: E0149
Let me know if you would like to move forward with this order.
Thank you!
Date Posted:
8/4/2016 5:26:53 PM
Question
please give us your email address
Answer
Good Morning Rubi,
You can send your inquiries to: damian@msecompany.net
thank you!
Date Posted:
8/4/2016 8:17:20 AM
Question
Do you have paypal, we would like to buy this produt (Refurbished Platinum XL 5-Liter Oxygen Concentrator)
Answer
Good Morning,
We do, I will send you the quote with the link in a moment.
Thank you!
Date Posted:
8/3/2016 6:25:43 PM
Question
what is the measurements on the medium size sling
Answer
Date Posted:
8/1/2016 6:34:48 PM
Question
what is the measurements on the medium size sling
Answer
Hello Jennifer,
Sorry about the delay, we were having issues locating this item. Unfortunately this item has been discontinued, I am sending you a picture with the full specs on another e-mail with a comparable item we have to offer you.
Thank you!
Date Posted:
8/1/2016 6:34:45 PM
Question
Good afternoon,
I have a massage location and I regularly get individuals looking for cervical bolster pillows, or as they call them neck pillows. I noticed your site has quite a few selections as to shape, size, material, and contour.
I have a product stand I can place marketable objects on, and I would like to see if I can try and sell some of these pillows to my patients.
Whom would I need to speak to in order to get a few of these products as demo pillows for people to try?
Kind regards,
Charles Manch, LMT
Columbus, OH
Answer
Good Morning Charles,
Thank you for contacting us. You can purchase them in a bulk quantity to receive better pricing than the one that you see online. You can make the purchase on a lower quantity to try it out and go from there.
Let me know if you would like to receive a quote on and and also the qty.
Thank you!
Date Posted:
7/24/2016 1:24:53 PM
Question
Hi, Want to make sure that these are appropriate for patient files with the color coded tabs on the sides.
Also, anyway, I can get a some kind of sample or paper swatch of the blue Im looking at buying 4 of these. Please respond by email.
Thanks,
Madelyne
Answer
Good Morning Madelyne,
Thank you for reaching out to us. We will be contacting you via phone shortly.
Date Posted:
7/23/2016 5:30:10 PM
Question
Good morning,
i was looking for a manometer for Ohmeda Excel 210 SE
similar to this one attached.
Do you have any?
Answer
Good Morning,
Thank you for contacting us. I will reach out to warehouse to see if we have it available.
Date Posted:
7/22/2016 5:00:27 AM
Question
What are the manufacturers cleaning directions on these And are they totally encased in vinyl
Answer
Hello,
We will send you another e-mail with the cleaning instructions and the answer on the vinyl.
Thank you for contacting us.
Date Posted:
7/20/2016 9:29:29 AM
Question
7735619270
I am a textile converter of flame retardant deccorative fabrics for healthcare.
I have an export client that has asked me to
supply them with disposable flat sheets and pillow cases.
The quantities could be substantial.
I have specifications of their requirements.
Please contact me.
Anat Unruh
Owner/CEO Tana-Tex Inc Chicago
Answer
Good Morning,
Thank you for contacting us.
We will reach out to you shortly.
Date Posted:
7/18/2016 9:51:10 AM
Question
What distance can the clamp mechanism span
I need it to be 6.5" +
Thanks, Mike V
Answer
Dear Michael:
Thank you for your inquiry. We dont have any safety rail with 6.5 inch clamp span.
Date Posted:
7/13/2016 10:44:43 AM
Question
Does this 110Gallon Tub with 1/2 HP motor reuire more power than a regular 110V plug in
Answer
Dear Eddie:
Thank you for your inquiry. The motor can be plugged directly into a 3 prong outlet. Although, GFI outlet is strongly recommended, there are no additional electrical requirements. Please let us know if we could be of further assistance.
Date Posted:
7/12/2016 1:09:39 PM
Question
when can I expect my order to ship
Answer
Hi Tom,
It's shipping out tomorrow.
thank you!
Date Posted:
7/7/2016 2:14:01 PM
Question
I work for Genentech in Vacaville california and I would like to know more details about the composition of your carts, ie. are they rust resistant and are there other sizes that we could order.
The carts we are currently using are experiencing rusting and corrosion on the casters and wheels.
Answer
Good Morning Jose,
Thank you for reaching out to us. What type of environment are you using these carts?
Date Posted:
7/6/2016 5:53:13 PM
Question
Hi,
I have a Hubbard Tub I need to move on to a new home. It has been in indoor storage for 15 years, previously lightly used by a physio shop.
Would you be able to direct me as to who may wish to purchase this tub Or a registered charity that may put it to proper use?
Thank you.
Guy
Answer
Dear Guy:
Thank you for your inquiry. Do you know if the unit is in working condition? is it crated? where is the unit located?
Date Posted:
7/6/2016 1:25:39 PM
Question
Hello
I am looking for pricing on this model with the following options if available, Lockable Castors, Lockable drawers, Guard Rail. This unit will be in the medical room of a maintenance facility and may be used as a gurney if required. Do you have a unit that would match our needs.
Answer
Dear David:
Thank you for your inquiry. Based on your description, you are more likely looking for a transportation gurney with an elevated head rest. However, transport stretchers do not come with storage. Treatment tables do not come with casters or side arms. So the options that you have are 1) a stand alone storage cabinet/ cart with lockable drawers and a transport stretcher with locking casters and side rails, 2) an exam table with drawers and a standard transport stretcher with locking casters and side rails, 3) an exam table with drawers and a fold-able transport stretcher for compact storage with locking casters and side rails. There are several different options as well, we can consider once we limit down your choices.
Date Posted:
7/5/2016 4:10:26 PM
Question
Hello, We are based in Scotland and interested in your 3-Panel Portable Posture Mirror item No. 0761HSM. Do you ship to the UK? If you do, what is the estimated shipping cost and turn around time from order to delivery? Thank you
Answer
Dear Ms. Halls:
Thank you for your inquiry. We do ship to UK and Europe. However, this is not the type of product which we would recommend shipping overseas due to the cost of freight and its fragility. The cost of freight would likely be more than the cost of the item itself. Should you need anything else, please, do not hesitate to contact us.
Date Posted:
7/1/2016 7:43:19 AM
Question
Kindly provide more information on durability and cleaning requirement for the Large step on Metal waste can. Specifically will the metal rust cleaning or water contact?.
Answer
Dear Felicia:
Most step on cans for medical environment are made out of stainless steel. They will not rust. Over the counter cleaning supplies designed for use with stainless steel products should be able to meet your needs. Please let us know if you have any other questions.
Date Posted:
6/28/2016 10:28:48 AM
Question
Can this autoclave operate with DI water If not, do you have one that can work with it or be fitted to have stainless steel parts instead of brass or bronze? Thank you very much and I hope to hear you soon.
Answer
Morning Anthony:
All internal surfaces and plumbing components are made out of 304 stainless steel
Date Posted:
6/24/2016 2:42:27 PM
[<< Prev]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
Page 520 of 520