Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Dear Sirs, I would appreciate if you could send to us a quote for your Ambulance Stretcher Model Ref: 31JCIH Also, please provide the shipping dimensions, payment terms, and lead time information. Thank you and I am looking forward to reading from you. Best regards Sylvain Heber-Suffrin Airport Ground Equipment Int'l Ltd 3C, Ly Chinh Thang street, District 3, Ho Chi Minh city Vietnam Tel: +84 08 38 46 75 87 Mob: +84 09 06 91 63 99 Fax: +84 08 38 46 75 76 E-mail: agesupport@hcm.fpt.vn

Answer

At this time, we only have 5 pieces in stock.  Once this stock is depleted, this item will be obsolete.  We would be happy to provide you a quotation, however at this time, without an order in place, we cannot guarantee inventory, so we would suggest if you are interested, to move this order along as quickly as possible.

Payment would be required by wire transfer.
The lead time currently is 2-5 days plus transit.
The shipping dimensions are 78 x 26 x 12 at 110 pounds.

A quote will be e-mailed to you today including delivery costs to the Airport in Vietnam.

Date Posted:
3/29/2012 7:09:37 AM

Question
We are looking for a quote for portable defibillators for offices in St. Louis, MO, Sunnyvale, CA, and Henderson, NV. We also want a maintence package that keeps records of monthly or yearly maintence or whatever it needs to be.

Answer

Hello, Teri.  Thank you for your request.

Please advise - are there any specific features you need of the defibrillators?  As for the maintenance package, what specifically are you looking to be included in this?

Date Posted:
3/28/2012 3:05:11 PM

Question
I work for the ALS Association, and I would like to know who the manufacturer is for this item.

Answer
Eagle Health Supplies manufactures this product.

Date Posted:
3/28/2012 1:52:30 PM

Question
Hello, I am a Chiropractor and I sell Cervical pillows in my office. I am interested in item # 191BTSMM. I would buy a dozen or more at a time. Do you offer a wholesale price for resale. If Yes, what is your best price. Please call and ask for office manager Liz. or, email me at firecat142@gmail.com Thank You .. Dr. S

Answer

Hello Dr. Schwartz,

Thank you for your inquiry. Regrettably, the item number#: 191BTSMM has been discontinued by the manufacturer. The only replacements we have would be:

Soothe-A-Ciser Pillow

AB Contour Pillow

We are unable to provide wholesale pricing, however I can provide volume pricing for your doctors office.

Date Posted:
3/27/2012 6:49:34 PM

Question
I am interested in this for a 0.3 power setting for use on sinuses will it work on 220 volts

Answer

Thank you for your inquiry. This ultrasound unit will work on 220 volts, you will just need an optional 220 volt, plug adapter. Please contact us if you require additional information.

Date Posted:
3/27/2012 10:33:47 AM

Question
Dear Sir, we are Al-Salam Medical City under construction.our company located in KSA.we are openning a new medical city that contains a huge medical laboratory . So Iam asking you to send me a price list for every product related to lab equipments. Waiting your reply,Thank you,Hakem.

Answer
Thank you for your inquiry. Regettably, we dont have a price list for our entire product listing in lab. You must be specific about the items your interested and I will be able to send you a formal quote including pricing. Thanks!

Date Posted:
3/27/2012 10:24:23 AM

Question
Dear Sir or Madam; SOS Universal, LLC is a procurement company based in Lakeland, Florida. We are currently looking for medical/hospital equipment suppliers for our clients in Africa. We came across your website but we are sure whether MSEC is a wholesaler or a retailer since we would like to buy in bulk. Please clarify and feel free to contact us anytime. We look forward to hearing from you. Best regards, Mauro Costa

Answer
Thank you for your inquiry. MSEC is a distributor of medical supplies. We can offer you products in bulk quantities, and offer you volume discounts. We do have limited access to ship to Africa, but you may always ship the goods to Africa yourself. Prepayment is required for all international orders, and warranty is voided for all products that are shipped out of the United States. Feel free to contact us with any additional questions. Have a great day!

Date Posted:
3/26/2012 6:22:22 PM

Question
what are the dimensions of this mattress

Answer

Thank you for your inquiry. The dimensions of the mattress are 36in x 80in x 8in. Please contact us if you require additional information.

Date Posted:
3/26/2012 1:25:30 AM

Question
My question was about the built-in humidification effect...

Answer

Dear Jason:

Thank you for your inquiry.  The device allows for the retantion of moisture, which is then vaporized into the airflow stream the during normal breathing process. 

Date Posted:
3/25/2012 2:29:41 PM

Question
Dear Sir/ MadameCan we use hydrocolloid with Intrasite gel on a necrotic wound.Thank youCarmen Bezzina

Answer

Hydrocolloid sheets help promote autolytic debridement by keeping wound exudate  in contact with necrotic tissue (slough & eschar).

Date Posted:
3/25/2012 12:14:16 PM

Question
is there an additive to put in the bowl to keep control odor when bowl can't be emptied daily

Answer
Unfortunately, we do not have any additives available to put in the commode.  The only item we carry that may aid in more frequent changing would be liners for bedside commodes.  This way the commode may be used and emptied by the tie of a bag instead of dumped and cleaned every use.

Date Posted:
3/25/2012 10:47:54 AM

Question
Hi, I am intending to buy 10 box of Item# S586CPM. Could you please provide me the answers of the following qs: 1 Can you ship the above-mentioned item to Malaysia? 2 What are the total price inclusive transportation/postage? 4 Do you accept western union, wire transfer or other methods for order from Malaysia? 5 What is the timeframe required for the items to be delivered? Thank you in advance.

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including shipping charges to Malaysia.  All international orders must be paid via wire transfer. The delivery time once payment is received will be 10-15 business days. Thank you!

Date Posted:
3/25/2012 12:29:31 AM

Question
A DME patient described a fecal collector used in a hospital that attaches to rectal area. Works well when well-attached she said. What is it called so I can search for it with my vendors. I dont want to get it confused with my normal ostomy product searches. Thank you! Becky

Answer
This would be considered a drainable fecal collector which is affixed to the patients anus with the barrier to collect the feces.

Date Posted:
3/23/2012 5:40:04 PM

Question
Do the nose piece go up or down

Answer
Thank you for your inquiry. The Nasal Cannula is position to go up the nose. Thanks

Date Posted:
3/22/2012 9:34:16 AM

Question
Dear Sir i am mailing you from Karachi Pakistan. Can you please mail me the best possible price of the following product. Floor Mounted Parallel Bars Item# 7004-3CLT 7 Foot Parallel Bars Hammad

Answer
The best price for a single unit of this item is $549.80 USD.  Shipping charges are additional to this cost.  If you wish to purchase multiples, then we may be able to offer a discount.

Date Posted:
3/21/2012 6:34:39 PM

Question
Does this nebulizer provide MIST I cant use any inhalers they give me terrible headaches. No albuterol no steroids!I rely on the mist and am going to try angstrom silver too twice. I can't let the steam get into my nose or sinuses or I get terrible sinus headaches. This goes in my mouth right? Can you send this in the US mail. It is the BEST way to get it here.What is the postage?

Answer

This item does produce a mist from the fluid put in the medicine cup.  The Particle Size is .5 to 5 micron.  The hand piece is held to the mouth for inhalation.

Where would this be shipping?  We would be able to provide you cost for postage when the destination is known.

Date Posted:
3/21/2012 5:14:45 PM

Question
Hello: I want to buy an Ohmeda 15 battery charger/AC supply for an Ohmeda 3700 Biox SpO2 monitor. Is that something that you sell? Thank you, Jerry C.

Answer
At this time, we do not have a source for this part.  We may suggest possibly contacting the following company as a source for this part: http://www.esmo.com/catalog/index.php?main_page=index&cPath=15_93

Date Posted:
3/21/2012 11:17:00 AM

Question
Need shower bed not chair to fit in bathtub which is approx 22wide at caretakers level,bottom 44 with curves. Need bed 30to36 high from tub bottom,54 long,no rails, no wheels,needed. Daughter is 48-50 long, 60 lbs.

Answer
Thank you for your inquiry. Unfortunately the dimensions of our shower beds are not compatible with your requirements. We apologize for the inconvenience. Please feel free to contact us if you require any information in regards another product.

Date Posted:
3/21/2012 10:27:43 AM

Question
I am a lactation consultant for a Nursery intensive care unit. I am needing an ice pack to keep breastmilk frozen while in transport in insulated lunch bags that are reuseable. Will this ice pack work Thanks.

Answer
Thank you for your inquiry. The item you selected is not designed to meet your requirements. Please allow me to follow-up with you tomorrow to provide you with more detailed information in regards a product that will meet your requirements. Have a great day!

Date Posted:
3/20/2012 7:38:18 PM

Question
Hi,I need electrically conductive one way valves for use us a breathing circuit as part of an aerosol deposition research experiment.Can you recommend a starting point for this.Graham Johnson

Answer

The following item has been suggested:

http://www.medical-supplies-equipment-company.com/product/ppf/id/20198/new_prod_full.asp

Being constructed of chrome plated brass, the unit is completely electrically conductive (both chrome and brass are conductive).  The valve "spillage" is adjustable from full open (check valve only) to full closed by a threaded knob, and pressing of the Thumb Button closes it instantly regardless of the setting.  It contains a silicone "one-way" flapper valve to eliminate any back-flow toward the "equipment" side.  Please note that depending on what kind of aerosol deposition they are studying, there is a chance that the aerosols could build up on the internal components of the valve if they are being passed through the valve rather than being injected after the valve.

Date Posted:
3/19/2012 8:28:17 PM

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