Ask The Pros:

Question
Mother is a diabetic and has debilitating Osteoarthritis. It's difficult for her to use her hands/fingers making it impossible for her to handle a test strip. Is there something that is simple and easy for her to use? Please advise. Thanks!

Answer
We recommend the Breeze 2 Blood Glucose Monitoring System.  This unit has a built-in test disc which allows the user to perform 10 tests and no fumbling with test strips.
 

Date Posted:
9/23/2009 1:49:25 PM

Question
I have a question about the quantity per case. Is the unit $29.38 300 covers per case or 300 pair per case? Also was wondering if customers were able to pick up directly from your warehouse/store or if you were mail out only. If you are located in Houston, then you are local for me. Thanks

Answer
9/23/2009 7:18:47 AM
 

Date Posted:
9/22/2009 11:28:11 PM

Question
Can you please email an official price quote for this item? wed like to purchase with you but need a quote asap for a grant application

Answer
9/22/2009 6:44:50 PM

 Dear Ms. Fisher:

Your request has been forwarded to our Sales department.  Brittany Stephen-Smith x 106 (brittany@msecompany.net) will contact you tomorrow with any questions or details regarding your request. 

Date Posted:
9/22/2009 6:20:13 PM

Question
please send an urgent quotation for this item.

Answer

Sent Quote BES 9/23

Date Posted:
9/22/2009 5:15:46 PM

Question
What is the actual seat height on the chair 00732BRT

Answer
9/22/2009 3:42:28 PM
 

Date Posted:
9/22/2009 2:35:16 PM

Question
What are the options for adding high density foam padding to reduce risk of injury from seizure or other activity?Thanks.

Answer

Dr. Cohen,

These beds are available with or without padding, however we no longer have this style available.  We suggest you contact the manufacturer for options and they might be able to assist with your needs.

SleepSafe Beds

Date Posted:
9/22/2009 11:36:11 AM

Question
Is fiberglass cast material approved for use in hyperbaric oxygen environment?

Answer
Unfortunately, we do not have this information available.  You may contact the manufacturer, BSN Medical and they should provide you any technical information needed.
 

Date Posted:
9/22/2009 9:13:50 AM

Question
Do you have a product that can be use to clean for the H1N1 virus

Answer

 Dear Mr. Latimer:

Thank you for your inquiry.  We are not aware of an FDA approved product which is specifically designed to eliminate H1N1 virus.  However, most anti-viral/ anti-microbial cleaners should be able to control the virus on hard surfaces.

Date Posted:
9/21/2009 10:30:40 PM

Question
I understand that your product will reduce airbornebacteria but will reduce influenza viruses and pet smells?

Answer

Air Therapy Air Purifying Mist, 2.2 fl. oz. Orange

• Reduces airborne bacteria
• Ions attract and neutralize offensive odors, smoke and pollen
• Perfect for air conditioning and ventilating systems
• Non-aerosal
• Non toxic, organic
• No CFCs

Date Posted:
9/21/2009 10:23:09 PM

Question
Is bed suitable for person weighing 150kg?

Answer

Thank you for your inquiry.  This hospital bed is designed with a carrying capacity of over 360kg.  Our standard hospital beds are designed for 150-180kg.  They are notably cheaper, but are also narrower at 92 cm width versus 122 cm for the bariatric bed.  Please contact our office and we will assist you with selecting a bed package which meets your specific needs and will not break the bank.

Date Posted:
9/21/2009 5:43:56 PM

Question
Does this unit come with the medication?? if not can we order it off of your website.

Answer

 Dear Kristy:

Thank you for your inquiry.  We do not sell any medications on our website.  The medication for the nebulizer should be prescribed by a pediatrician.

Date Posted:
9/21/2009 5:35:52 PM

Question
I'm having neck surgery next week and need to get a good pillow. What do you recommend? I'm getting the C5-7 discs removed and fused.

Answer

Dear Ms. Morton;

Thank you for your inquiry.  In addition to your selection, we would also recommend:

•  Memory Plus Pillow
• Core Memory Pillow

As always, please consult with your doctor prior to making pillow purchase decisions.

Date Posted:
9/21/2009 5:08:17 PM

Question
I am in search of spacers for fiberglass casts when bi-valved.I have a new surgeon that is requesting them and can't find them anywhere.

Answer

 Dear Mr.  Cosgrove:

Thank you for your inquiry. Unfortunately, we are not aware of this product and can not offer any further direction at this time.  Good luck with your search.

Date Posted:
9/21/2009 5:01:03 PM

Question
Do you have a DME videos available that would assist in homemaker/in home caregiver trainings?Please put my name in the subject line when answering.Thank you very kindly,Paula Moore, RN

Answer

 Dear Ms. Moore:

Thank you for your inquiry.  One would think that this type of product would be in demand.  Unfortunately, we are not aware of such a product being available in the market place.

Date Posted:
9/21/2009 11:36:06 AM

Question
I recently sprained my foot and I need something with a solid base so my foot does not bend. Is the base pretty solid?Also, i a little confused by your sizing options. I wear a Men's size 12. Thanks.

Answer

The base of the APB Hi All-Purpose Boot is a solid rubber construction for firm support.

Size XL would fit sizes Men's 11.5-14.
 

Date Posted:
9/18/2009 10:00:05 PM

Question
The specs say 24 width, but is this overall width or between the grips?

Answer

Dear Doug Smith,

Thank you for the inquiry. The total width is 24 inches, the space between the grips is about 22 inches.

Respectfully,

MSEC 

Date Posted:
9/18/2009 5:39:45 PM

Question
The Trumbull County Coroner's Office is looking to purchase a used morgue scale with digital readout. We need a scale that we can roll the table on and display the body weight.Thank you,Jan Doughton

Answer

Jan,

Unfortunately, we do not have any refurbished items available.  I will follow up with a quotation for the new units we have available.

Brittany Steffen-Smith
brittany@msecompany.net

Date Posted:
9/18/2009 3:09:35 PM

Question
Our pharmacy organization has used Baxter IV pumps some of which are not in good working condition, currently. We are looking for someone who may want to purchase these devices. Does your organization purchase used pumps?

Answer

Dear Tim,

Thank you for the inquiry. Unfortunately we do not buy used pumps, but we know a company that might. Here is the link to their website:

http://www.novatekmedical.com/

Respectfully,

MSEC
 

Date Posted:
9/18/2009 3:09:19 PM

Question
how do i bill medicare for this item

Answer

 Dear Ms. Santana:

We do not bill Meicare at this time.

Date Posted:
9/18/2009 2:23:36 PM

Question
I am trying to find a location in RI or Mass. where I can see and test a reclining bath lift chair.

Answer

 Dear Olli:

We are not aware of a retail outlet in RI or MA.  Please check your local yellow page listings for durable medical equipment dealers. 

Date Posted:
9/18/2009 8:50:00 AM