If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
We are looking for an ultra low freezer. Do you stock that type of item.
Answer
Dear Ms. Olive:
Unfortunately, at this time, we do not offer this type of product.
Respectfully,
Date Posted:
4/29/2005 4:10:23 PM
Question
We have a friend that is not going home from the nursing home. She has agood used to hospital bed at home that she does not need.Who takes used hospital beds in the Milwaukee WI area?
Answer
Dear Mr. Prugger:
Thank your inquiry. The best thing to do is to look in the local yellow pages for durable medical equipment dealers. Hospital beds are expensive to ship, so your best market would be local. If you find a local dealer, they will ussually come and pick it up. If all else fails, you can donate the bed to Salvation Army and use it as tax write-off.
Good luck.
Date Posted:
4/28/2005 10:05:44 AM
Question
I am in desperate need of an ultralight manual wheelchair. I have spinal disorder and a very bad shoulder. It may be me, but I can't seem to find your "used" products for sale. Money is tight, and I don't have an insurance company throwing $4000 dollars at me right now.
Answer
Dear Ms. Coker:
At this time, we do not have used ultralights in stock. We are not aware of manual wheelchairs costing $4000, unless they are custom made. If you can let us know your height, weight, max weight of chair and other options, we will be happy to recommend a new chair that we have in stock for a fraction of the cost. Please call us toll free at 877-706-4480 if you have any other questions.
Respectfully,
Date Posted:
4/27/2005 11:40:28 PM
Question
I am not diabetic but have a problem finding walking/light aerobic shoes which are comfortable. I have a wide foot and am inclined to pronation on one foot--would the Apex Aetrex Velcro walker be appropriate for me?
Answer
Dear Ms. Wyndolds:
Thank you for your inquiry. As with any pair of shoes, especially for someone with sensitive feet, it is always better to first try shoes on. Since, in this case, the option is not available, you may choose to purchase the Apex Aetrex and try them out. If they do not fit comfortably you can exchange them and pay just the shipping fees. For additional questions please call us toll free at 877-706-4480.
Respectfully,
Date Posted:
4/27/2005 8:26:04 PM
Question
i am 6'2 and have a hard time finding pants that are long enough and fit my waist as well as the length of tops. could you send me the chart of waist sizes. i would really appreciate it. i would like to get those long scrub pants
Answer
Carmen,
Thanks for your inquiry. I am sending you the size chart for the scrubs. I hope this helps. You can place the order online or you can call toll free at 1-877-706-4480.
Date Posted:
4/26/2005 11:51:06 PM
Question
whet is it, what are the treatment options?also what is ostheospinina
Answer
Dear Ms. Sanchez:
Please visit the following website National Osteoporosis Foundation www.nof.org/ and contact your doctor for treatment options.
Respectfully,
Date Posted:
4/19/2005 3:28:59 PM
Question
Please could you tell me if you ship orders to the United Kingdom
Answer
We do ship orders to the UK. However, all payments on international orders must be made via bank wire transfer. Please let us know what items you are looking for as well as your shipping address and we would be happy to provide you with a quote.
Respectfully,
Date Posted:
4/18/2005 1:27:54 PM
Question
I am trying to find a diabetic work boot for a friend. In particular, a lace up boot that comes up on the calf of the leg. My friend works cattle on a farm and needs this type of work boot if possible. Any ideas?? Thank you. Albert Justice
Answer
We carry the following diabetic boots:
Ambulator Biomechanical Mens Diabetic Shoes - BIO Black Leather Boot, Item M0004BAFHI
Ambulator Biomechanical Women's Diabetic Shoes - BIO Black Boot, Item B4000WHFA.
For any other questions, please call toll free at 877-706-4480.
Respectfully,
Date Posted:
4/18/2005 11:41:58 AM
Question
Good Morning, I am searching for a hand-held shower head that has a squeeze-like trigger in the handle. This allows user to squeeze to operate and turns off automatically when they let go. Prompt help would be greatly appreciated. KLT
Answer
Dear Ms. Thomas:
Thank you for your inquiry. Unfortunately, we do not carry this type of product. You may check with local hardware or home improvements stores such as Lowes or Home Depot. They also have manufacturers catalogs that you can look over.
Respectfully,
Date Posted:
4/18/2005 7:51:12 AM
Question
HiI am looking for a good and relatively recent electric OB/GYN chair and a good and relatively recent colposcope. Do you have any? What would the cost be to send it to New Zealand (by sea)ThanksMichael Sangalli MD
Answer
Dear Dr. Sangalli:
Thank you for your inquiry. Shipping OB/GYN chair to New Zeland would probably be more expensive than the chair itself.
Do you have any preferences on the colposcope, such as brand name, model number, max number of broken links, age, etc. Please let us know and we would be happy to see if we can locate a model that meets your criteria.
Respectfully,
Date Posted:
4/18/2005 2:36:13 AM
Question
Amazing. In an internet driven world it is hard to find good suppliers. I placed my order and I think it arrived before the bank transfered funds out of my account. Amazing and thought you should know I appreciate your speed and accuracy.
Answer
Thank you for your feedback. Your business is greatly appreciated. We strive to be the best at what we do. It is a never ending process. Please come back and visit us again.
Have a good weekend.
Date Posted:
4/15/2005 4:34:32 PM
Question
Dad is 6 feet tall and when he pushes Mom in her wheelchair he is hunched over. Are there extensions that can be put on the handles so he can stand up straight? Thanks.
Answer
Dear Holly:
Thank you for your inquiry. Unfortunately, we are not aware of such a device. The alternative is to get a wheelchair with a higher back. If you have any additional questions, please do not hesitate to contact us toll free at 877-706-4480.
Respectfully,
Date Posted:
4/14/2005 7:37:56 AM
Question
Do you sell the small wheel(8") for a wheel chair?
Answer
Dear Carmen:
We do sell 8in wheels for wheelchairs, but we would need to know the manufacturer and the model to be able to determine if our wheels would fit your chair. Please advise.
Respectfully,
Date Posted:
4/13/2005 10:11:56 AM
Question
Do you have any used cubicle curtains & tracks? Need not be in great condition. For closing off a basement area.
Answer
Dear Linda:
Thank you for you inquiry. We do not typically carry these products in used condition.
Respectfully,
Date Posted:
4/12/2005 11:14:21 PM
Question
Hello~ I am wondering about the warranty that you have on your products~ if I was to purchase a tens unit from your company. Thanks Kathy
Answer
Dear Kathy:
We have a 30 day return policy http://www.medical-supplies-equipment-company.com/policies.htm, but the manufacturers warranty exteneds up to one year on many products. For more specific answer to your question, please contact us toll free at 877-706-4480.
Respectfully,
Date Posted:
4/10/2005 9:08:31 AM
Question
Is there anything that could be used in a car seat to raise the level of the seating to assist an elderly person getting in and out of the car.
Answer
The lifting cushion is the truly portable solution for those with mobility requirements. This manual lifting cushion folds flat for easy portability. Works on most armchairs, and sofa’s (next to an armrest). The lifting cushion also works well inside vehicles with sufficient head room such as SUVs or vans. It assists those who are living with arthritis and various other joint ailments to lower and rise with greater ease from a seated position. Please take a look at the following options Lifting Cushion 200-300 lbs Lift - Item 3EPUUPL or Lifting Cushion 95-220 lbs Lift - Item 1EPUUPL. For any other questions, please call us toll free at 877-706-4480.
Date Posted:
4/9/2005 3:56:47 PM
Question
This might be a strange question but I'm hoping you can help, where could I find articles that show results of clincal tests and trials for items such as but not limited to: Tens units, massagers, lumbar cushions and the like. Thanks.
Answer
Dear Brian:
Thank you for your inquiry, but we are not aware of a resource that has the information you are looking for. Good luck with your research.
Date Posted:
4/8/2005 8:16:13 PM
Question
Where can I find flatfree wheels for a Jazzy 1113 motorized wheelchair.
Answer
Dear Ms. Alford:
Please take a look at the following site http://www.pridemobility.com/homepage.html. It offers you a list of Jazzy product dealers across the US and in your area.
Date Posted:
4/6/2005 6:54:40 PM
Question
on item Item #: 31TDMMDwhat length is it, when it states womens full length lab coat?
Answer
Dear Ms. Smith:
The coat is approximately 36in in length. For more questions, please feel free to contact us at 877-706-4480.
Respectfully,
Date Posted:
4/5/2005 10:11:12 PM
Question
Need used Kuschall Champion 2000 adult folding wheelchair or just the framewould be allright. This is the Kuschall that is not a crossbrace X-framefolder. It has a hinged solid bar frame, and the back folds down. If youhave one available, advise by tollfree phone 888-833-2319 or reply thisemail. thanks Jay Caplan"
Answer
Dear Jay:
Thank you for your inquiry. We do not carry this product at this time.
Respectfully,
Date Posted:
4/4/2005 3:59:46 PM
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