Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Does it read effectively even if scale is on carpet vs. hard flooring

Answer

Dear Nelae:

Thank you for your inquiry.  In our experience we found that there may be only a minimum difference between the weight results on carpet vs. hard flooring.  With that said, the results on thicker, fluffier carpets will deviate more from those results on hard floors and commercial grade carpets. 

Date Posted:
1/21/2014 2:13:01 PM

Question
My name is lystra Ash an Accounts Executive with Unique Scale Service Ltd located in # 3 Coronation Street, Aranguez, Trinidad & Tobago. This company is in business since 1983 in the sales & services of SCALES ranging from Crane scale,Balances scale and Medical scale just to name a few. Our supplies are Ricelake Weighing System, Detecto, Seca and Intelligent just to name a few also. Due to the high request for other medical equipment from out value customer the management team has decided to provide them will any of the medical equipment that they want. Which bring me to the point where it will be an honor doing business or going as far as becoming a dealer with your organization in my country. Please send me the relevant information awaiting your response. Best Regards Ms. Lystra Ash Account Executive Unique Scales Service Ltd Cell: 1868-352-2891 Email: medscalesussl@live.com

Answer

Thank you for your inquiry. My name is Gilbert and I will be the representative assisting you with your medical equipment request. Since we are a dealer ourselves, I won't be able to provide you with "dealer pricing." However, I will be able to provide you with volume & business to business discount pricing. Please send all quotation requests to kgilbert@msecompany.net for assistance. Thanks!

Date Posted:
1/17/2014 7:16:03 AM

Question
my son has been on this ventilator for 25 years. and its worked great. now they are telling us that this vent is hard to get. is this true we sure would like to keep him on this same vent.

Answer

Thank you for your interest.  As these items are refurbished, inventory varies on a daily basis.  We are currently looking into our inventory and will be to you as soon as confirmed. 

Date Posted:
1/17/2014 1:16:17 AM

Question
I was wondering if you buy used Medical Oxygen Tanks or know of anyone that does, if you don't? If so, we have 300+ available in various sizes, that we purchased at a local auction from a medical supply business that closed. We also have some tank racks and carts. We have pictures and quantity that we have available if interested.

Answer
Dear Doug: Thank you for your inquiry. At this point we would not be interested in used O2 tanks.

Date Posted:
1/15/2014 7:24:53 PM

Question
need help locating an over the bed fixture, with up and. down light and is hill rom nurse call controller compatible.

Answer

I am not sure if that is a doable option with a nursing call.  I think he is just fishing.  gg

working to find options BES 1/16

Date Posted:
1/15/2014 5:40:04 PM

Question
We have been told by Bard that they are no longer making Vigilon. Is this the company where you are getting the Vigilon or has someone else taken over manufacturing Vigilon. How much Vigilon do you have in stock?

Answer
This item has indeed been discontinued and Bard was the source of supply for this item.

Date Posted:
1/15/2014 5:05:16 PM

Question
What is the enclosed drape used for We are having deep discussion for this item.

Answer
This item has actually been discontinued and is inactive on our website.

Date Posted:
1/15/2014 1:09:09 PM

Question
My husband is having a hip replacement and cannot sit up without help other than twisting and rolling to his side. How high is this bed rail. He needs to be able to pull himself upright.

Answer

This item is only compatible with standard hospital beds.  If you do not have a hospital bed, we do have some options that are compatible with non-hospital beds if this is what you need.

Date Posted:
1/15/2014 10:22:25 AM

Question
We need a used Philips refurbished C-ARM with Double Monitor and Image Intensifier.Please quote its price

Answer

Thank you for your inquiry. This particular model has been sold. However, we do have others available. Please answer the questions below for us to find the perfect C-arm for your facility:

 

Date Posted:
1/15/2014 8:23:10 AM

Question
Hello, I am looking to purchase an 8-key manual cell counter Item# 9CB-LUCO. I am in Barcelona, Spain. I would like to now A If you ship to Spain BThe cost of the product and shipping and C If the product is in-stock. Thank you, Orleigh Boge

Answer
This item is available for immediate shipment.  We can ship to Spain and the cost for delivery (including insurance and a domestic handling fee) is $52.10 USD.

Date Posted:
1/15/2014 6:46:47 AM

Question
hiI am from Vietnam, I want to buy your product. Do you ship to Vietnam

Answer
We do ship to Vietnam. Please provide us with your shipping address so that we may generate a quote including shipping charges. We look forward to hearing from you.

Date Posted:
1/15/2014 1:00:24 AM

Question
Hi, I was wondering if I can get a quote for the Cloth Gowns Item #:X001RZZMM for 12 Smalls and 12 X-Larges? Thank you, Dr. Kwan

Answer
A quote will be e-mailed to you shortly.

Date Posted:
1/14/2014 7:22:07 PM

Question
I am looking for the electrical cord for this IV pump. do you have one or do you know where I can get one

Answer
We do have these available the price is $25.00 plus shipping.

Date Posted:
1/14/2014 1:24:00 PM

Question
I have a new Bard Site Rite 6 with a stand/keyboard and Sherlock tracker for sale. Does your company sell items for a flat fee? Thanks.

Answer

Dear Chandra:

Thank you for your offer.  At this point, we would not be interested in this unit.

Date Posted:
1/13/2014 8:53:10 PM

Question
I need booties for people to wear while touring an historic home. I want good quality as the booties are put on and taken off multiple times. Is this a good choice

Answer

All of our disposable shoe covers are considered "single use" products, however if they are worn lightly, they may be able to be adorned multiple times.

If you are looking for something with a non-skid bottom that would likely last for multiple uses, I might recommend our Dotted Bottom Shoe Covers.

Date Posted:
1/13/2014 3:04:13 PM

Question
Our company recently purchased this Cabinet w/sink and I was wondering if I could purchase 2 more shelves for the top cabinet and one shelf for the lower cabinet

Answer
Thank you for your inquiry. I've submitted a request to my warehouse for pricing and lead time. I should have a quote delivered to your email shortly. Thanks!

Date Posted:
1/13/2014 12:45:08 PM

Question
Does this chair have a seat belt. My daughter does not sit up alone, we are currently showering her in a canvas wheelchair, she is sliding out of it. Please help belt dpes not really help, we need a deep chair back to front.

Answer
This shower chair does not include a belt as a standard feature, but our Shower Chair Belt is available as an optional accessory.

Date Posted:
1/11/2014 7:37:10 PM

Question
we are charity under foundation to treat cancer poor people and other general sickness for only poor people , we will build 20 beds small hospital , we need reconditioned all needed furniture and equipment''s, if you have special contacts who provide the charities with such supply please help or we will buy

Answer

Thank you for your inquiry. Regrettably, we don't know of any organizations that provide assistance to charities. Also, our refurbished equipment is limited only the following items:

If you need any of this equipment, I would be happy to assist you with a quote. Thanks!

Date Posted:
1/10/2014 4:57:24 AM

Question
I have a dog that just had puppies. I need something for people to wear in my house that will keep any germs from their shoes from getting into our house. Parvo is easily transmitted on shoes, and is the number on killer of puppies.Which shoe cover do you recommend for extra assurance thx

Answer

Any impervious shoe cover, or those made of polyethylene, should be sufficient as these are designed to keep fluids and other contaminants from seeping through.

Date Posted:
1/9/2014 7:17:14 PM

Question
does this table have the option of stirups and the item# 003PDADJO option with stirups?Thank You,Deb McEqt Planner UCSD Medical Center

Answer
Unfortunately neither of these tables feature a stirrup option, however I do have an table for you.  I will email with further details.

Date Posted:
1/9/2014 12:18:51 PM

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