Ask The Pros:

Question
Searching for a "splash guard" or something to use on a home commode to keep the flow from leaving the commode. Adult male; ambulatory with cane or walker in-house.

Answer

Thanks for your inquiry,

We have several different commodes that may suit your needs. See the link below. If you have any other questions or concerns please feel free to call us toll free at 877-706-4480

Commodes

Respectfully,

Date Posted:
7/2/2005 8:57:32 PM

Question
Hi i own an Ohmeda 3700 Pulse Oximeter that hasnt been used in over 2 years now. The machine has been stored but several days ago was going to be used but it displays when you turn it on "A/D Converter Failure" and says to service unit. I don't know what that means so im hoping you can point me to the problem. Im wanting to know if it is repairable and where i could send it to get repaired. Im located in Harlingen, TX so the nearest to TX the better. Thank You, Javier Alejandro

Answer

Dear Mr. Alejandro:

It could be either your A/D board or you need the unit to be recalibrated.  You can call 850-638-5430 and ask for Douglas and he can help you diagnose the error.  Happy 4th of July.

Respectfully,

Date Posted:
7/1/2005 3:05:54 AM

Question
Hello there,I am looking for cast materials. It comes in rolls, looks like guaze and after being moistened will harden quite quickly.Do you know the name that this product goes by? Do you have any suggestions of places that might carry such an item?Sincerely,Shelley Birchard

Answer

Hello,

We do carry casting material in a variety of colors. They also come in the rolls as well. Please reference the links below. Please specify color when ordering.

Respectfully,

2 x 4 yds
3" x 4 yds
4" x 4 yds

Date Posted:
6/29/2005 10:59:57 PM

Question
hi, i'm looking for a back support since i've started a new job that may damage it. i don't want to order a product without trying it first. can you please send me a list of stores in the bay area (SF, CA), so i could see the products myself.thanks a lot, mor.

Answer

Dear Mor:

We are not familiar with the stores in SF, CA.  Please check your local Yellow Page listings for retailers in your area.  Good luck with your search.

Respectfully 

Date Posted:
6/29/2005 6:18:37 PM

Question
I was wondering if their is such a thing as a rack for wheelchairs that can be mounted to to the back of a car like bike racks? thanks

Answer

Unfortunately, we do not carry those. However, here is a toll free number to a manufacture located in Oregan called Scooter Lift Inc. who does. I'm sure they will deliver. I hope this helps.

800-555-4835

Respectfully,

Date Posted:
6/29/2005 10:32:48 AM

Question
when looking at the page for item # 0064SCHDM Is the price each or for the case of 50?Jeff Hull

Answer

Jeff,

The price shown is for a case of 50.

Respectfully,

Date Posted:
6/28/2005 5:28:32 PM

Question
What filters, strength of ray plus all Specification , for example, wavelength type, would be needed for : i) broken ad spider veins ii) scarring (bikini line area) iii) permananet hair removaland which VascuLight Laser is needed for all of the above conditions ? HR or Plus ?How much could i pay for the equipment myself(in United Kingdom)and what are the costs and process for any maintenence and repair ?

Answer

Dear Gill:

Thank you for your inquiry.  You can learn more about the Vasculight lasers by visiting the manufacturer's site at http://www.aesthetic.lumenis.com/wt/content/vasculight.  We are not familiar with prices for lasers in the UK. However, we do ship laser to Europe. In the past, we were able to offer much better prices to European companies then they were able to find in Europe.  If you are interested in a Vasculight unit, we will be happy to email you our current inventory and a price list.  Our units do come with a six month warranty, however, you would have to ship the damaged components back to the US for us to honor the warranty.  Also, there are several service offices that are located in the UK as well http://www.lumenis.com/wt/lumenis/contact_locations.

If you have any other questions, please let us know. 

Respectfully,

Date Posted:
6/28/2005 8:06:14 AM

Question
Do yall have a walker that you can kneel on? It's for my grandpa, he's about to have foot surgery... thank you!

Answer

Dear Ms. Carter:

We do not have a kneel-on walker.  We have rollators that you can sit on.  Rollators are similar to walkers but come with wheels and breaking mechanisms.  Here are a few examples:

• Laguna Traditional 4-Wheeled
•  Lightweight Push Down 4 Wheeled
• Newport Lightweight Loop-Locking 4 Wheeled
• Spartan 4-wheel Rollator

Date Posted:
6/27/2005 1:59:02 PM

Question
all my husbands shoes are from apex

Answer

Dear Ms. Henkel:

Apex has formally changed their name to Aertex.  We do have number of sneakers from Aertex in both velcro closures and lace-up.  You can look up the selection in this category:

Men's Diabetic Athletic Shoes or call us toll free at 877-706-4480 and someone will be happy to assist you.

Respectfully,

Date Posted:
6/26/2005 6:02:19 PM

Question
I'm looking for a face rest that can be used on any surface not just a massage table. I saw one at a doctors office that is oval shaped without the break (like the u-shaped pillow.) The u-shaped pillow will not work for my purpose. I want to sleep on my stomach but cannot keep my head turned to the side due to cervical surgery.

Answer

Dear Ellie:

Thank you for your inquiry.  Unfortunately, we do not carry such a product.  We would suggest checking with the doctor's office about the manufacturer's name.  Then contact the manufacturer directly for product information and availability.

Good luck.

Date Posted:
6/24/2005 10:02:15 PM

Question
I am trying to find out information and cost on acquiring the subject equipment. From what I understand it is a vest you wear and it is attached to a machine that clears airways. I have severe COPD and am trying all avenues before approaching my doctor about this equipment, so if can get an idea on the cost I can make the decision if the doctor feels it will help me.Thank you.

Answer

Dear Ms. Douglas:

Thank you for your inquiry.  However, we do not carry this product.  Try finding out the name of the manufaturer and then contacting them directly for reseller information in your area.

Good luck.

Date Posted:
6/24/2005 9:31:11 PM

Question
I am looking for a wheeled cart like A036-SBMMPDand am wondering if that is manufactured in the US. It is for a grant application for funding from US government.

Answer

Dear Ms. Campbell:

Thank you for your inquiry.  These carts are manufactured in the US.  If you have any other questions, please call us toll free at 877-706-4480.  Good luck with your grant application.

Respectfully,

Date Posted:
6/24/2005 5:58:14 PM

Question
LOOKING FOR A GOOD USED 9" TO 12" CIRCULAR CHART RECORDER TO USE AS AN EVENT RECORDER. 1 REV PER DAY. INK PEN NEEDS TO ONLY GO FROM INSIDE TO OUTSIDE CIRCLE. JUST GOING TO USE TO WATCH MACHINE ON/OFF TIME.TOM DESAULNIERSM&B METAL PROD.BOX 250LEEDS, AL 35094FAX 205-699-6194TEL 205-699-2171

Answer

Dear Mr. Desaulniers;

Thank you for your inquiry.  Unfortunately, at this time we do not have any circular chart recorders.

Respectfully,

Date Posted:
6/23/2005 11:34:40 AM

Question
My husband has succesfully used SS10RVE commode for over a year. It is now bent and he needs a new commode.He has had a stroke and the seat was too small and we had a new seat placed but that wasn't too good. Is it possible for you to replace the standard seat with an open front, larger, comfortable seat? He weighs about 230 pounds. I also looked at the N-SO-057CCSIPU oversize commode. Do you have something similiar that isn't so wide? I would appreciate your suggestions.

Answer

Thank you for your inquiry.  You may also want to consider the following chairs.  All of these have a 300 lbs capacity and are around 21 inches wide.  We appreciate your business.  Please call us toll free at 877-706-4480 with any other questions. 

• Economy Shower Chair Commode w/ Seatbelt, Footrest
• Economy Shower Chair Commode
• Shower Chair Commode

Date Posted:
6/21/2005 8:49:02 PM

Question
Do you speak spanish? and your answenr it yes. please read down. ustedes tienen o venden desintegrador de agujas? por favor contacteme a mi correo

Answer
Gracias por su pregunta, pero no tienes o venden desintegrador de agujas.

Date Posted:
6/21/2005 7:05:36 PM

Question
Intrested in men's sneakers and shoes that do not have laces, I'm 87 years old and have a problem tieing laces. Please send catalog and other info via snail mail to:Saul Steinhardt200 Leader HillApartment 109Hamden, CT. 06517

Answer

Dear Mr. Steinhardt:

Thank you for your inquiry.  We do not have a printed catalog, but we do carry a a number of sneakers with velcro closures:

• Apex Aetrex Men's Triple Velcro Walker - Black
• Apex Aetrex Men's Triple Velcro Walker - White
• Men's Sport II Athletic Velcro Shoes - Black.
• Men's Sport II Athletic Velcro Shoes - White.

If you have any other questions, please call toll free at 877-706-4480.

Date Posted:
6/21/2005 7:01:08 PM

Question
I'm looking for a used patient transport chair. I'm near Columbus, Ohio

Answer

Dear Ms. Sondles:

Thank you for your inquiry.  We would recommend looking up durable medical equipment dealer listings in your local yellow pages.  A local dealer would be a good source for purchase of used manual wheelchair.

Respectfully,

Date Posted:
6/18/2005 7:22:10 PM

Question
I am in need of hanging privacy curtains for my cast room. Do you supply these?

Answer

Dear Ms. Flanagan:

Thank you for your inquiry. We carry a selection of privacy screens.  You can review those by clicking on the following link Curtains & Privacy Screens.

We also carry the hanging curtains, but in order to assist you with the selection of that product, we would need to know the following information:

1. A sketch with dimension of the area in question. Please fax to 713-706-4161.
2. Height of the ceiling.
3. Type of ceiling - suspended or solid.
4. Curtain color.

If you have any other question, please do not hesistate to contact us at 877-706-4480.

Respectfully,

Date Posted:
6/16/2005 2:41:13 PM

Question
Where can i buy a portable battery operated seat cushion for a wheelchair

Answer

Dear Bell:

What is the intended use of the battery?  To lift-assist, to warm, etc?  Please advise.

Date Posted:
6/15/2005 6:41:08 PM

Question
I belive my current allergies/nasal congestion/ memory problems may relate to CPAP mold. How can I control Mold in the system? I have used it for 8 yrs.JLS

Answer

Dear Mr. Snider:

Have you tried cleaning the system with a disinfectant such as rubbing alcohol. You also may wish to consider investing in a more recent model that may be more resilient to mold. 

We have the following unit available for sale.

REMstar Plus CPAP System

Date Posted:
6/15/2005 6:00:05 PM