Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi I need a written quote for my purchasing dept to purchase the chair below. Power-Lift Blood Drawing ChairItem# 8852WIN Retail Price: $1,868.40 Your Price: $1,600.58 Our patented blood drawing chair raises and lowers in seconds with a portab ...

Answer
A quote will be sent to you shortly. 

Date Posted:
6/30/2015 9:39:40 AM

Question
Hi, We are wanting to place an order, but are in need of a W-9 form for your company. Could you please send a copy? Thank you, Jennifer

Answer
W-9 has been emailed.

Date Posted:
6/26/2015 9:13:27 AM

Question
Do you have any stockists of this chair in the UK please Many thanks Kate

Answer

Dear Ms. Johnson:

Thank you for your inquiry.  We don't have distribution for this line in the UK.  We do however ship all over the world.  Please let us know if you would like to receive a quote including freight to your destination. 

Date Posted:
6/22/2015 9:26:00 AM

Question
Hello, My name is Peter Nejad and I am representing a company called Farakasht in ISFAHAN, IRAN. I live at Northern Virginia . My company is interested to promote your products.I would like to know if you would like to talk about that any time? . Please feel free to contact me if you need further information. Regards, Peter Nejad

Answer
Please contact Gary gorodetsky at x 104 or gary@msecompany.net

Date Posted:
6/19/2015 8:33:33 AM

Question
what is the weight limit on this product

Answer

Hi Jeffrey:

The weight capacity on this crib is 300 lbs.  Please let me know if you would like to receive a formal quote. 

Date Posted:
6/18/2015 10:04:03 AM

Question
LS011SWHM - Is this model available as a tub only (no whirlpool turbine) for a companion (cold therapy) tub Thank you

Answer
Dear Mr. Yess: Thank you for your inquiry. Yes, this unit is available as a tub only option. If you would like to provide us with a delivery address , we will be happy to provide you with a formal quote.

Date Posted:
6/16/2015 1:02:04 PM

Question
Hello, I would like to place an order of Exam table from your company to Haiti,kindly email me with the price and also your term of payment.Waiting for your prompt responses. Thanks. James Miller

Answer

Dear James:
 
Thank you for your inquiry.  For international orders we require advanced payment in a form of wire transfer or a check from a US bank.  If you would like to provide us with the shipping address and the item number of the table we will be happy to provide you with a formal quote. 

Date Posted:
6/14/2015 8:16:25 AM

Question
Can you please send me a quote for quantity 2 Part Number 41LHLUX Shipping Quote as well Lead time? Thank you.

Answer

Hello ,

I will be grad to assist you with your inquiry.

Could you please email me shipping information.

Where this cart will be going to? I need shipping address in order to determine your shipping cost.

Let me know if you have any questions.

My email is samal@msecompany.net

Date Posted:
6/8/2015 2:29:24 PM

Question
Good morning - We have a Servox electrolarynx that takes battery: Genuine Nickel Metal Hydride NiMH Servox battery. 7.2 volts, 250 mAh Do you carry this battery? If so, could you please forward me a quote for 2 of them, including shipping/handling? Thank you.

Answer

Dear Mary:

Thank you for your inquiry.  Unfortunately, we do not carry that battery. 

Date Posted:
6/4/2015 10:37:15 AM

Question
I would like to request quotation for surgical instrument and ObGy instrument for a government tender 951Pl contact me via email.

Answer

We received your request for OBGYN surgical instruments, please provide us with details so that we could better assist you. 

Date Posted:
6/3/2015 6:56:30 AM

Question
I am looking for a simple treatment bench for our first aid room. Can you please provide a quote including shipping for one Item# 0103CLT 30 wide shipped to #1-5533 Airport Way, Kelowna BC Canada, V1V 1S1. Thanks

Answer
We are currently working on a quote and should have that to you shortly. 

Date Posted:
5/31/2015 2:33:31 AM

Question
Could you please send me an invoice for order 142943 to the above email address Thank you.

Answer

Hi Deanna:

The invoice has been emailed to you.   

Date Posted:
5/28/2015 10:20:53 AM

Question
Are the wheels removable for this chart rack We are looking for a rack that is able to be stationary and situated on a desk. Thank you!

Answer

Dear Ms. Ellis:

Thank you for your inquiry.  These can be provided without casters and it can be situated on a desk top. 

Date Posted:
5/22/2015 2:38:22 PM

Question
What are the seat dimensions of both seat areas What are the back dimensions ? Weight capacity ? Thank you,

Answer

Good afternoon Daniel:

Here is information you have requested.

Seat height, 16in -20in (41-51 cm)

Seat width, 17in (43 cm)

Seat depth, 16in (41 cm)

Back dimensions: 69in W x 14 in H

Weight capacity: 300 lbs

 

Please let us know if you have any questions

Date Posted:
5/20/2015 1:56:43 PM

Question
Hi-two questions 1-do you service the Charlotte ,NC area ? 2-do you work with blue crosss/blue shield or Medicare ?

Answer

Dear Steve:
 
Thank you for your inquiry.  We ship all over the US.  Unfortunately we don’t accept Medicare/ Medicaid or insurance reimbursement. However, we will be happy to provide you with all supporting documentation, if you choose to file a claim on your own.  Please let me know if we could be of further assistance.

Date Posted:
5/19/2015 2:29:24 PM

Question
Would you be able to give an official price quote for the following items: Israel retractor 9 Richardson-Eastman Retractor set 11' Volkman Retractor 4 prong 8 1/2 Thanks Dean

Answer

Dear Dean:

Thank you for you for your inquiry.  A quote has been emailed to you. 

Date Posted:
5/18/2015 10:33:31 AM

Question
Hi, Im interested in your Mat Platform for Physical Therapy. I live in Los Angeles and would like to try one out if possible, before purchasing it. Thank you, Joel Berman

Answer

Dear Mr. Berman:

Thank you for your inquiry.  Unfortunately, we do not have one of these available in LA area for you to test out.  If you would like to purchase one, we will need a shipping address and then we will be happy to put together a quote along with  your preferred method of delivery.  Please let us know if we could be of further assistance. 

Date Posted:
5/17/2015 8:28:58 PM

Question
Item #0605TTUF- Is this bed hi and low. If so, how low does it go down. And if it doesnt, do you have a simular bed with full size mattress being used.

Answer

Dear Ms. Howard:

Thank you for your inquiry.  We don have hi-low bariatric bed packages.  In order to better assist you, we would need to have more information on your specific needs.  Please contact us toll free at 877-706-4480 x 104 and ask for Gary

Date Posted:
5/15/2015 3:26:52 AM

Question
Can you supply with hospital equipment and medical supply at a good price for export to the Bahamas? reards Eugene Smith jr

Answer

Dear Eugene:
 
Thank you for your inquiry. We can ship anywhere in the world including Bahamas.   Please email me a list of the products your need and we will be happy to work with you to fulfill your requirements. 
 
Respectfully,
 
Gary Gorodetsky
Director of Business Development
www.MSEC.co
toll free: 877.706.4480 x 104
direct/ international: 713.706.4480 x 104
fax: 713.706.4161

Date Posted:
5/14/2015 8:40:33 PM

Question
Just wondering how long these beds typically last

Answer

Dear Christy:
 
Thank you for your inquiry.  If used within design perimeters (i.e. not overloaded, maintained and stored in a none corrosive environment) it should last for 6-7 years.  Please let us know if you have any other questions. 

Date Posted:
5/13/2015 3:25:31 PM

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