Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
To Whom It May Concern: Can you please email me your prices for the following ostomy supplies: - 2 1/4 Wafer: 14708 - Pouch with Filter Base: 18183 These product numbers are associated with Hollister. The diameter of my stoma is 38mm. I have since lost my health insurance making the purchase of ostomy supplies very difficult. Any discount that you could offer would be most appreciated. Thanks. Mark Strobel

Answer

Mark,

Thank you for contacting us.  The wafer, #14708 is $44.15 for a box of 5. The pouch, item #18183, box of 10 is $45.99. To ship these is $8.00 via FEDEX.

Respectfully,

MSEC 

Date Posted:
9/8/2010 3:59:56 PM

Question
I am interested in this product. Please tell me the dimension of the towel, how thick it is and how does it self foam. Would I have to apply soap to it Can I get a quote for buying in bulk. Thank you

Answer

Dear Charles,

Thank you for the inquiry.  The dimensions of the towel is  18 cm L x 18.5 cm W x 5 mm H .It self foams by adding water.  You do not have to add soap. How many packages were you thinking about purchasing?

Respectfully,

MSEC

Date Posted:
9/8/2010 5:50:19 AM

Question
Please submit a quote including S&H for the following 2 items: NK E1981 or similar Standard Hospital Child Pediatric Crib Finish: Epoxy with Flat Deck Dimensions: 30in W x 60 in L x 61in H Standard Features: easy access drop sides, 5 inch casters with 5-year warranty NK C507 or similar Crib Foam Mattress for Child Crib Dimensions: 28 in x 58 in x 3 in Features: 3 inch foam – latex free mattress Outside cover is stain and odor resistant, anti-bacterial and flame retardant Thank you.

Answer
We will prepare this quotation and e-mail it to you shortly. 

Date Posted:
9/7/2010 2:27:47 PM

Question
I was wondering if they make these same exact wall cabinets but with a lock on them Thank you!

Answer
Thank you for your inquiry. We do have this exact cabinet available with a locking door option. Please specify the number of wall cabinets needed and I will send a quote including the locking door option.

Date Posted:
9/7/2010 10:21:16 AM

Question
Hello, I have a Spinalign spinalator and I need the owners/service manual. Do you have this available? Thanks, Bret

Answer

Unfortunately, we do not have this information available.  Please view the website below for the contact information of the manufacturer:

http://www.williamshealthcare.com/ 

Date Posted:
9/6/2010 11:20:10 AM

Question
Mother had a stroke and broke femur she been to rehab but now I would like to get one for the house so she can excerise with it. this ss 7ft is it stronge enough without tipping

Answer

Dear Ms. Lepage,

How much does your mother weigh?  Do you have a hard surface where you can place the parallel bars? 

Date Posted:
9/6/2010 9:56:48 AM

Question
What long can a fully-charged battery serve in case of AC electricity shutdownPlease reply ASAP... Thanks!

Answer

Dear Erica,

Please call Tim Miller at Medical Concepts 850-638-5430

Date Posted:
9/6/2010 4:44:05 AM

Question
I am interested in getting my wife a shower chair. This one sounds like something we could use. One of the doors we have to go through only allows 29.5 inches for width. Please let me know if 28 wide is the very maximum. Thank you

Answer
The overall width on this chair is 28 inches.

Date Posted:
9/5/2010 3:51:17 PM

Question
Is the MAX-P sensor shown here compatible with NPB-190

Answer

Lisa,

Thank you for the inquiry. As long as the unit has OXI-MAX technology, it is good.

Respectfully,

MSEC

Date Posted:
9/5/2010 1:38:06 PM

Question
Have catalogue of Surgical Instruments?

Answer

We unfortunately do not have a paper catalog listing our surgical instruments.  They may be found on our website under the Surgical category:

www.msecompany.net  

Date Posted:
9/4/2010 9:03:44 PM

Question
Does this top come in XL size. Its not listed on the drop down menu for size

Answer
This item is available in size XL.

Date Posted:
9/4/2010 8:14:23 AM

Question
good day to you, i am looking for a medical room curtain approximately 104x83 please email me the information including price shipping tax and time it will take to deliver to Brownsville Texas. sincerely alice torres

Answer
Thank you for your inquiry. Please check your email for a custom quote form.  

Date Posted:
9/3/2010 5:51:44 PM

Question
For non medical purposes, I am looking for a foley type double lumen catheter with the largest possible inflated balloon outer diameter, as stiff a catheter as possible, and both ports to have a screw syringe connector. Do you have anything that matches that subscription? Thanks, Jay Borkowski

Answer

 JAY B,

Thank you for the inquiry. Unfortunately we do not have anything that matches the description. Try contacting http://www.coloplast.com/Pages/home.aspx

Respectfully,

MSEC

Date Posted:
9/3/2010 5:32:10 PM

Question
Hello, we are trying to import medical equipment and would like to know your requirements to do so. We would appreciate it if you could send a catalog with prices of your different medical products. Thank you

Answer

Dear Adela:

Thank you for your inquiry.  The only requirements which would apply for international orders is that we require a payment to be made in-full via bank wire transfer prior to release of the shipment.     We offer over 100,000 products and do not have a printed copy of a catalog.  Discounted prices are based on volume purchasing.  If you are looking for specific items, please email us a list of products and corresponding quantities and we will provide you with pricing.  Please email inquiry@msecompany.net with any correspondance.

 

Date Posted:
9/3/2010 1:51:01 PM

Question
I am caregiver to my mother and would like to know if this item would be benifit my needs.She has parkinson and short term memory loss and is unable to walk unassisted.I have a monitor but she does not use all the time and tries to walk alone.This has caused her to fall and break bones.

Answer
This will be sufficient in alarming if she is out of the bed.  It must be used in conjunction with

Date Posted:
9/3/2010 1:14:27 PM

Question
Hi i am looking for a standard for our Olympus GIF-2T20. Can you send me on a number of the standard.RegardsNicola

Answer

Dear Nicola,

Thank you for contacting us. Unfortunately we do not have one in stock. Try http://www.sterilmed.com/

Respectfully,

MSEC

Date Posted:
9/3/2010 4:30:16 AM

Question
hello,how can i order,a weighing scale detecto?

Answer
Thank you for your inquiry. Please let us know the item number of the scale your interested in, and we can get a formal quotation sent to your email.  

Date Posted:
9/3/2010 2:04:33 AM

Question
I am on a ventilator at nite . i have a track , i have the Lifecare PLV 100 . I like to traval but my vent is so heavy for me to carry ! Could u help me find a smaller or lighter one , please !!

Answer

Dear Tina,

Thank you for the inquiry. I will contact you shortly with suggestions.

Respectfully,

MSEC

Date Posted:
9/2/2010 8:58:19 PM

Question
Does this Cast Boot, Closed Toe have a rigid, non-flexable bottom. Does it fit snuggly around the foot

Answer

Dear Toni:

Thank you for your inquiry.  This Cast Boot comes with a rigid sole and you can adjust the snuggness with velcro straps.

Date Posted:
9/2/2010 2:46:26 PM

Question
Does the pad dissolve spontanously or must it be changed with dressing?

Answer
The entire dressing should be changed after 5-7 days.

Date Posted:
9/2/2010 2:24:28 PM

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