Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Lookig for a good new/used over the bed table.

Answer

Please take a look at our selection of new Overbed Tables .

Please call us toll free at 877-706-4480 with any other questions.

Date Posted:
3/10/2005 7:47:06 PM

Question
Hello,I need to order some new lab coats. I would like a longer full length version in blue that can be embroidered. The sizes I need are as follows...Mens = XL, XL Tall, XXL, XXXLLadies = MediumCan you suggest a style number?Thank you,Chris

Answer
Spoke with customer,customer will call back.Ms

Date Posted:
3/8/2005 1:12:19 PM

Question
I was diagnosed with diabetes 2 and now my toes have been numb w/shooting pain for about 1 yr. Recently, I walked into our dog's crate, but it didn't hurt. Within days, 2 toes were black & blue and each one swollen as large as my big toe. Another day or so later my entire foot and ankle were very very swollen. Today, 2 mos. later, toes are still discolored and some swelling still exists. On my other foot, I kicked something just 4 days ago and now it seems my big toenail is falling off. There's puss underneath and the nail is discolored. Can I just soak my feet in Epsom Salt or something?

Answer

Dear Bill:

Thank you for your inquiry.  We would recommend seeing a podiatrist as soon as possible.  You can find a podiatrist in your area by visiting www.epodiatry.com/clinics.htm.

Respectfully,

Date Posted:
3/5/2005 6:45:19 PM

Question
I am an RN- standing and walking in the Emergency Room. I have osteo arthritis in the toes , have had bone spurs removed from the metatarsals. Have wide feet with thick orthotics. I am looking at either W128XAFHI Apex Aetrex Women's Performance Walker - White or Ambulator Biomechanical Women's Diabetic Shoes - Brown Nubuck Lace-up  W0062BAFHI. Do they run true to size- or run small? Do you have any suggestions other than these choices? Thank you.

Answer

Dear Ms. Glasgow:

Thank you for your inquiry.  The sizes for diabetic shoes are in line with the sizing for regular shoes.  However, level of fit will vary from style to style and from individual to individual. 

Therefore, in selecting the appropriate shoes start with you regular shoe size.  If the shoes do not fit as well as you would like, you have the option of returning the shoes for exchange of a different size and pay only the shipping fees. You may also wish to take a look at the following shoe styles. 

For any other questions, please call toll free at 877-706-4480.

Date Posted:
3/4/2005 6:33:05 PM

Question
What is the back height of the support?

Answer

The height of the back support is as follows:

 

Date Posted:
3/2/2005 5:20:05 PM

Question
where can I get a used hospital bed in the Boston area?

Answer

Dear Paul:

Thank you for your inquiry.  You may wish to look up medical equipment dealers/ resellers in your local yellow pages.  Often times those companies have used equipment in stock.

Respectfully,

Date Posted:
3/2/2005 1:22:11 PM

Question
am looking for Aloe cleansing foam. It is a no rinse perineal cleanser, body cleanser and shampoo in 8fl oz (236ml)

Answer

Thank you for your inquiry.  We have the following products available for immideate shipping. 

Respectfully

Date Posted:
2/28/2005 1:33:36 AM

Question
My elder mother just got out of the hospital and used a step stool with a handle when getting in bed. Her bed at home is very high and she is looking for the same type of step stool to steady herself when getting into bed.Can you help?

Answer

Thank you for your inquiry.  One of the following products should be able to aid your mother with getting into her bed:

For any further questions, please call us toll free at 877-706-4480.

Date Posted:
2/26/2005 3:35:00 PM

Question
I am looking for the nellcor compatable senser to replace N-25.

Answer

 N-25 has been recategorized into

Respectfully,

Date Posted:
2/26/2005 1:17:24 PM

Question
I am trying to figure out what a "diane lift" is. I might be spelling it wrong. If you have heard of this, please email me a photo and description or maybe a website where I can see a description. Thank you.

Answer

Dear Ms. Carlson:

Thank you for your inquiry.  We have never heard of a diane lift.  Perhaps if you can describe its use, we can related to a specific product line.

Respectfully,

Date Posted:
2/25/2005 2:49:42 PM

Question
Are any of your polypropylene surgical shoe covers waterproof?

Answer

Dear Mr. Landan:

Thank you for your inquiry.  The shoe covers in question are liquid retardant.  Please call us with any other questions at 877-706-4480.

Respectfully,

Date Posted:
2/25/2005 1:39:02 AM

Question
I contract therapy and need my own equipment to take with me as I travel between locations. I'm looking for an ultrasound/electrical stim unit, hand/foot whirlpool, arm ergometer, TENS unit, portable table, etc.

Answer

Dear Ms. Hancock:

Thank you for your inquiry.  We offer all of these products.  Please give us a call and we will be happy to provide with our best pricing for these products. 877-706-4480 toll free.

Respectfully,

Date Posted:
2/23/2005 11:43:56 AM

Question
Hello, do you know where I can find disposable pediatric isolation gowns? Please let me know. Thanks.

Answer

Dear Ms. Mitchell:

Thank you for your inquiries.  We do not carry pediatric isolation gowns.  Most iso-gowns come in universal adult sizing.  You can take at our selection here Isolation Gowns or call us toll free at 877-706-4880.

Date Posted:
2/22/2005 5:43:53 PM

Question
Please advise me re procurement of Incontinence Garments the cost of which will be paid by Medicacare/Tricare for Life.

Answer

Dear Mr. Thompson:

Thank you for your inquiry.  However, we do not deal with insurance companies.  For a selection of incontinence garments:

  • Disposable & Reusable Adult Briefs & Panties
  • Disposable & Reusable Adult Diapers
  • Disposable & Reusable Underpads
  • Disposable Stackables, Pads & Liners
  • Please call us with any other questions.

    Date Posted:
    2/21/2005 4:56:15 PM

    Question
    I was recently in the hospital and received a large water container with pain scake on it. Can I buy more of them anywhere that you know of? Thanks, Jeanette

    Answer

    Dear Ms.McVoy:

    Thank you for your inquiry.  However, we need more information about the intended use of this product.  Please respond.

    Respectfully,

    Date Posted:
    2/21/2005 1:51:31 AM

    Question
    Could you supply either/both of the following products in the quantities shown. Please provide prices if you can. Thanks!153 cs. of 4 Kwik cold KK003 6" x 8"323 cs. of 16 ea. Kwik cold Junior 5" x 7.5" KK002

    Answer

    Kwik Kold Junior
    Size: 5.5X6
    Qty-153 cases of 4/EA
    Total: $455
    Kwik Kold Regular


    Size: 6.25X8
    Qty-323 cases of 16/EA
    Total: $4565.92

    Please contact us at 877-706-4480 if you would like to proceed with the order.  Ask for Gary.

    Date Posted:
    2/15/2005 9:12:26 AM

    Question
    please ask the best price of your used Derma K laser. Please specify whether the laser comes with full manuals, CPG, protective, goggles. Please indicate the date of manufacture of the laser, its functional status and its last services date? any certification of the laser? What will be the additional cost for crafting, insurance and cost of air freight to Hong Kong? Looking forward to your reply.

    Answer
    Responded on 02/10/05

    Date Posted:
    2/11/2005 7:29:14 AM

    Question
    My wife has two electric carts, a Shoprider and a Sonic by Pride Mobility. Each cart has a foam cushion under the vinyl cover. Can any of your posted cushions accommodate either one of the carts I have mentioned. Any assistance would be greatly appreciated. Thank you for your time and effort in this matter.

    Answer

    Dear Mr. Allen:

    Thank you for your inquiry.  We would recommend contacting the manufacturer directly.  You can find their contact information www.pridemobility.com/.

    Date Posted:
    2/6/2005 12:31:57 PM

    Question
    How many applications are in the 3.5 oz. bottle of ethyl chloride that you sell? Thanks!

    Answer

    Thats a trick question.  That depends on how much you would use for an application.

    Date Posted:
    2/2/2005 11:44:29 AM

    Question
    Do you order these chairs?If so, need price -thank youjmc

    Answer

    Dear Ms. McCall:

    Thank you for your inquiry.  At this time we only carry lift chairs by Golden Technologies. You can find our selection here: Power Lift Chairs or call us toll free at 877-706-4480.

    Respectfully,

    Date Posted:
    2/1/2005 8:23:10 PM

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