Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Do you have a used electrophysiology set up (like a Prucka) that could be used in cardiovascular animal research?

Answer

Dear Dr James:

Thank you for your inquiry.  At this time we do not have any electrophysiology equipment available in stock.

Respectfully,

 

Date Posted:
3/3/2004 4:58:20 PM

Question
I would like to buy an electric hospital bed for an aging mother. She cannot afford a new one but would like to know the price of a used one.

Answer

Dear Mr. Gafford:

Thank you for your inquiry.  Unfortunately, at this time we do not have used electrical beds in stock.  We are running a special on new Total Ease semi-electric bed fith free shipping.

Please call us toll free at 877-706-4480 wih any additonal questions.

Respectfully,

Date Posted:
3/1/2004 3:02:07 PM

Question
Can I buy a mismatch pair. I need a men's right size 6 wide and a left size 8 wide. Women's right 8 wide and women's left 10 also works. I'm interested in the B2000 WHFA and/or 1270HFA model.

Answer

Dear Mr. Haider:

Thank you for your inquiry.  We are able to offer you split pairs.  The price per shoe is $65.99.  Both sizes and styles are avaiable. Please call us toll free at 1-877-706-4480 for more information.

Respectfully,

Gary
Customer Service Dept.

Date Posted:
2/29/2004 5:35:14 PM

Question
I am looking for a new or used TENS machine at the best available price. Must be willing to ship to Canada.Thanks and cheers,Jacquie

Answer

Dear Ms. Miller:

The following TENS units are exceptionally priced and yes, we can ship these to Canada. 

Please be aware that additional shipping may apply and all prices are in US dollars.

Respectfully,

 

Date Posted:
2/29/2004 4:14:46 PM

Question
Do you have filters for a riccar 4512 american tempo, if so how much are they?

Answer

Dear Peggy:

Thank you for your inquiry.  These products are not available at this time.

Respectfully,

Customer Service Dept.

Date Posted:
2/29/2004 11:44:13 AM

Question
Do you have any used physician scales? If so, how much are they?

Answer

Dear Mr. Larsh:

Thank you for your inquiry.  At this tim we do not have any used physician scales available.  However we do have a number of new physician scales available.  Simply type in the words physician scale into the Product Search window to see our choice of products.  For any additional information, please call us toll free at 1-877-706-4480.  For in-stock items, shipping will only take 3-4 business days.

Respectfully,

Date Posted:
2/27/2004 5:18:55 PM

Question
Do you have any sort of belt that wraps around the waist of a semi-abulatory individual that has straps or something of that nature for a person walking behind them to hold while they assist the individual to walk?

Answer

Dear Ms. Rubio:

Thank you for your inquiry.  However, we do not carry such a product at this time.

Good luck with your search.

Respectfully,

Date Posted:
2/27/2004 12:28:26 PM

Question
My boy (15 years) was diagnosed with Osgood-Schlatter. I need the best medical product for him. Thanks.

Answer

Dear Liviu:

Thank you for your inquiry.  What products specifically are you referring too?

Respectfully,

Date Posted:
2/27/2004 5:14:20 AM

Question
We are a company who works with senior citizens and disabled people. WE are looking for a way to supplement our income and support our company. It has been requested by many of our clients to offer products that we could deliver to them. A resource they can count on. Would your company be willing to allow us to represent your products for our clients. WE have a very large following. Please let know. THank you for your time and consideration. If you cant help us do you know of another company who we can help sell their products?SignedBobbi BarnesSeniorone.com

Answer

Dear Bobbi:

Thank you for your inquiry.  Please fax your resume as well as a list of referrences to 713-706-4161, Attention: Gary Gorodetsky.

Respectfully,

 

Date Posted:
2/25/2004 11:12:18 PM

Question
Do you know where I might obtain a medical stander (walker)for keeping the patient in a more upright position?

Answer

Dear Mr. Wilson:

Thank you for your inquiry.  We carry a large selection of walkers.  To review our selection, simply type in the word walker into the Product Search wisndow on the web site.

Respectfully,

Date Posted:
2/24/2004 2:21:25 PM

Question
Do you carry any Ophthalmoscopes?

Answer
We currently have the following Welch Allyn Ophthalmoscopes models available.  Please click on the link to review the product description. 

Date Posted:
2/24/2004 2:06:06 PM

Question
My friend is a diabetic and paying $100.00 for 10 pads. Where can I find these less expensive for her? Please advise.

Answer

Dear Verdella:

Thank you for your inquiry.  However, that is actually a good price for that item. 

Respectfully,

 

Date Posted:
2/23/2004 4:23:49 PM

Question
Looking to sell used IMEX 9000 PVR Segmental Doppler System -- Do you purchase equipment, or do you know the market price for this?

Answer

Dear John:

Thank you for your inquiry.  However, at this time we are not purchasing this type of equipment.

Respectfully,

Date Posted:
2/23/2004 10:27:07 AM

Question
I'm looking for a foam slant to add to my bed to put my pillows on to sleep. I'm soon to have a surgery were I will not be able to lay flat of my back for about a week. I need the incline I would be afforded by one of the slants.

Answer

We have several products that meet your specifications:

 

 

Date Posted:
2/22/2004 11:22:59 PM

Question
I'm looking for a product ... An intermittent glass catheters made from Borosilicate glass that was made by Graham-Field, NY#90-3543. Thanks

Answer

Dear Debbie:

Thank you for your inquiry.  But we do not carry this product at the current time.  Good luck with your search.

Respectfully,

Date Posted:
2/21/2004 8:02:53 PM

Question
I am looking for a hospital bed at a good price. I have Multiple Sclerosis and think this typy of bed wood help a great deal.Nancy Holliday

Answer

Dear Ms. Holliday:

Thank you for your inquiry.  We are currently running a specila on Semi-Electric Hospital Bed with FREE SHIPPING.

Total Ease Semi Electric Bed - FREE SHIPPING!

Item #: 0135GSI

Total Ease Semi Electric Bed - FREE SHIPPING
Provides ease of use, patient comfort, and trouble-free performance. Motorized control for positioning of upper body and knees; manual hi/lo crank adjusts bed frame height. Quiet, smooth operation. Reinforced headspring, welded steel construction, 3" tente casters for secure locking and greater mobility, easy-release motor mounts for quick, tool free motor removal. Operating Capacity: 450 lbs. Product weight: 190 lbs. Mattress not included. Assembly required. Lifetime warranty on all welds; 2-year warranty on mechanical and electrical components.  Please call us toll free at 1-877-706-4480 for more information and order details.

Date Posted:
2/21/2004 7:54:29 PM

Question
double lock narcotics cabinet; need 3 small to medium

Answer

Dear Ms. Plowman:

Thank you for your inquiry.  However, after contacting our suppliers, we were unable to locate these items.  Good luck with your search.

Respectfully,

Date Posted:
2/20/2004 3:48:53 PM

Question
How do I measure for ordering Tubigrip? I need to replace my Tubigrip that I use on my forearm to control swelling. Sometimes I use a sleeve just on my forearm, sometimes I use a sleeve that is longer and includes a cutout for my thumb (so my wrist and hand are enclosed as well).Thank you so much for your reply.Lisa

Answer

Dear Lisa:

Thank you for your inquiry.  The Tubigrip products are available in a roll. For you specific needs, we would recommend 2.75", 3" or 3.5".  All of these are available on our web site.  Simply type in the word Tubigrip in the Product Search window to view and select the desired size.

Respectfully, 

Date Posted:
2/20/2004 10:40:01 AM

Question
Does your company cover the cost for a senior citizen with medicare and BCBS coverage for a bloodpressure monitor sent to her home like diabetes supply. She is already one of your customers with diabetes supplies send directly to her home. She does have high Blood pressure and is being doctored for it. Will her insureance cover this product?

Answer

Dear Ms. Maier:

Thank you for your inquiry.  However, we do not deal with Medicare.  As far as your insurance is concerned, they typically evaluate claims on a case-by-case basis.  It would be difficult to say if they will cover this type of purchase.  We would recommend that you contact your insurance company with this inquiry.

Respectfully,

Date Posted:
2/19/2004 3:50:30 PM

Question
I am looking for a used electric hospital bed and a shower wheelchair. My husband has Muscular Dystrophy. Thank you

Answer

Dear Valerie:

Thank you for your inquiry.  At this time we do not have used electrical beds in stock.  We are, however, having a sale on new semi-electric and electrical beds and select wheelchairs through the end of the month, including free shipping.  Please call us toll free at 1-877-706-4480 for pricing.

Respectfully,

Date Posted:
2/19/2004 12:28:27 PM

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