Ask The Pros:

Question
Do you buy used medical equipment? I have a 2 year old interacoustics video electronystagmography VNG equipment with air caloric irrigator I am trying to sell. The unit has been used on less than 25 patients and was purchased by myself new in April 2009. I am an audiologist and am selling because I am not getting enough referrals to perform the testing. Thank you.

Answer

Dear Brian:

Thank you for your inquiry.  Unfortunately, this is not a piece of equipment we would be interested at this time.  You may wish to post it on http://medmarketplace.com/

Date Posted:
5/23/2011 12:59:32 PM

Question
I am a pain patient who wants a secure place I cannot possibly access. I want only my husband and daughter to have ANY POSSIBLE access. I dont want to be able to pick any locks, torch it, etc. Will this model work for our needs

Answer

A possible option for you may be the fingerprint narcotic safe: http://www.medical-supplies-equipment-company.com/product/ppf/id/26496/new_prod_full.asp

This item allows for entrance to the box by programmed fingerprints only.

Date Posted:
5/23/2011 10:37:07 AM

Question
We want to know about the material used to make these bedsheets and its guage.

Answer

Mandar,

Thank you for contacting us.  We actually don't have much information on the material. We know it is an imperious material, one side has a tissue blend and the other side is some type of plastic.  It is a poly/tissue blend.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/23/2011 10:36:42 AM

Question
We are interested in ordering KEN#67093; WINGS Adult Brief/diaper XXL, can you please provide me pricing and other info?

Answer

Dear Renan,

Thank you for contacting us. Unfortunately, we do not get the best discounts on this product line. The price per bag of 12 is $18.67 plus shipping. Lead time = 3-4 business days.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/23/2011 2:34:26 AM

Question
do you think this will help trigger fingers, arthritis, tendinitis, etc...

Answer

Dear Ron:

This would be a good product for strengthening muscles in wrist, hand and forearm.  Improvements in these muscles groups should certainly assists with the conditions noted in your inquiry. 

Date Posted:
5/22/2011 10:19:28 PM

Question
I would like to make sure before I order this narcotic cabinet if it would be okay as per board of pharmacy for pennsylvania regulations and if I could add another shelf. I have space Height 32 and width 24. If this is perfect fit.

Answer

Dear Shalu,

Thank you for the inquiry.  You are able to add a shelf to this narcotic cabinet.  The part number is 27300004, your price is $26.00. 

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/22/2011 10:18:10 PM

Question
Hi there, I have been looking for a replacement for the finger probe which connects to the 515A System. Do you have a distributer here in New Zealand If so, please let me know where we can source one from. However if there is no supplier here, how much would it cost to have one replaced and posted

Answer

Dear Tiraa Cryer,

Thank you for the inquiry. We do have a Novametrix finger sensor for your unit. Unfortunately, we do not have a distributor in New Zealand. Postage to your location would probably run from $30-50 US dollars.

Here is a link to the sensor:

http://www.medical-supplies-equipment-company.com/product/ppf/id/22445/new_prod_full.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/22/2011 8:59:29 PM

Question
Please cancel my order number 131762. It'll be not enouth time to bring the sensor back to Brazil on may 24th. Cancel it please, Marcelo Scandiucci

Answer
Your order has been cancelled and will be refunded today.

Date Posted:
5/22/2011 8:36:22 PM

Question
i have bad odor coming from my throat and nose can this product help me get rid off it

Answer

Dear Dominique:

This product is designed to flush the throat of bacteria.  There is no guarantee that it will eliminate the order as well.

Date Posted:
5/22/2011 5:25:34 PM

Question
Do you have a calculation for duration of flow for an E-cyl of oxygen Patient is on 70 oxygenVt 350 Rate 24 12P current flowrate on a 840 vent is 60 lpmpatient needs to go to C scan--we can plug in wall in C scanrm to elevator to Cscan is approx. 6 min. My biggest concern is the 70 O2

Answer
Unfortunately, we do not have this type of information.

Date Posted:
5/22/2011 1:17:16 PM

Question
Could you give me the price of your hydrotherapy tank #S062FWHM? Thanks

Answer
We will provide a quotation to you shortly.

Date Posted:
5/21/2011 4:45:58 PM

Question
How is my order 131762? I live in Brazil and my sister will be in Arizona in one week for 3 days to get the the finger sensor. So, please hurry up with the deliver. Thank you, Marcelo Scandiucci

Answer
Your order has been cancelled per your request.  It will be refunded today.

Date Posted:
5/21/2011 7:11:06 AM

Question
I am looking for a vibrator which loosens phlegm in the lung when used on the chest and back.

Answer

Dear Audrae,

Thank you for the inquiry, unfortunately, we do not carry the item you are looking for.  We apologize for any inconvenience.

Respectfully,

MSEC Sales

Date Posted:
5/20/2011 8:39:52 PM

Question
I tried to order the schultz osgood schlatter support brace for my daughter and the web site would not take me to the check out. I added to the cart but could not go any further. Could you help me out with ordering it. I need a size small for her. I would like to pay by credit card. Thank you.

Answer

We will contact you in regards to ordering with MSEC.

Date Posted:
5/20/2011 3:10:27 PM

Question
Hi. I have a BOA Artromick Armadillo top med cart and I am looking for dividers for the deep drawers. Would this fit that particular cart If not, could you recommend a set of dividers that would fit? I appreciate your help.Thanks,Tamara

Answer

Dear Tamara,

Thank you for the inquiry. I can recommend some different dividers we carry. I need to know the dimensions of the drawers.

Respectfully,

Christina Villa - MSEC

Date Posted:
5/20/2011 12:37:59 PM

Question
What is the particle size range

Answer
Particle dimension is 1.5 to 5.7 μm (MMAD 3.8 μm)

Date Posted:
5/20/2011 10:41:54 AM

Question
I'd like to know if you received my request number 131762. Thank you. Marcelo

Answer

Dear Marcelo:

Your order has been received.  It is due to ship today or Monday. 

Date Posted:
5/20/2011 9:11:27 AM

Question
Dear Sirs,I interested to Burn Gel.Plesse send us sample.Thank you.Regards,Lulu

Answer

Dear Lulu,

Thank you for contacting us. I am looking into obtaining a sample. Since this item ships directly from the manufacturer, I may not be able to get one.  If you would like to contact them, they might give you a sample. The manufacturer is: GENERIC OTC

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/19/2011 7:22:40 PM

Question
I have been diagnosed with Cervical Spinal Stenosis. Which pillow is best for me Im getting tingling sensation from my arms and legs due to lack of support. My neck pain has been excerbated in the past 8 months.Back/Side sleeper.Thank you

Answer

Dear Ms. Balsiger:

Thank you for your inquiry.  You may wish to consider one of the following products to aid with your condition.  Please keep in mind that it may take several nights to get used to sleeping on these types of pillows.  If you continue experiencing discomfort after a few days of use, please consult with your phycisian:

• Wal-Pil-O The Best Rest Neck Pillow item# OLIPLAWLRINM
• Therapeutica Pillows - Spinal Support, Gray item# 101ICIMM
• Memory Foam Cervical Pillow item# L165IMDMM
• Convoluted Cervical Pillow item# 301LDBMM

Date Posted:
5/19/2011 3:48:36 PM

Question
I am in Ontario Canada. Do you have a Canadian dealer for these items Thanks

Answer

Dear Marg:

Thank you for your inquiry.  We do not have retail outlets in Canada.  However, we do ship to Canada.  You can contact us toll free at 877-706-4480 or you can place an order online and we will contact you with shipping details. 

Date Posted:
5/19/2011 2:13:08 PM