Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
i want to buy a laproscopy set please send product information and price

Answer

Dear Sam:

Please indicate whether you'd like new or refurbished, brand name and a preferred model so that we can better assist you. 

Date Posted:
8/16/2006 2:13:17 PM

Question
AeroChamber VHC Valved Holding Chamber (Spacer)Item #: 01587CHVNIGSIDoe this come in a larger size?

Answer
i have contacted this individual

Date Posted:
8/15/2006 8:27:54 PM

Question
a few yrs ago i bought a tester for my mother that you tested on the arm. she didnt like it but now i find i need one and cant remember the name of the product. can you help me?

Answer

Dear Ginger:

You are referring to a blood glucose monitor.  You can sample a blood from you finger tip and get immediate results on you sugar count.  You can find our selection under this category Blood Glucose Monitors.

For other questions, please call us toll free at 877-706-4480.

Date Posted:
8/15/2006 6:55:15 PM

Question
Can we buy just the tops to fit our bottoms? Maxum medical #8750, 15-30gal 30x36 1.2mil. size

Answer
Thank you for your inquiry.  Unfortunately, we can not sell the tops separately. 

Date Posted:
8/14/2006 5:27:30 PM

Question
I am interested in purchasing low-cost digital thermometers for a mercury thermometer exchange. Pricing info, features included with models, and printing capabilities on thermometer case. Thanks.

Answer

i have contacted this customer

CC

Date Posted:
8/14/2006 3:39:57 PM

Question
Is the variotherm hot and cold massager too strong or intense of vibration for an area that is 1 month post surgical? My doctor stated that a massager would be helpful after a tendon was reattached. Thanks

Answer

Dear Tim:

Thank you for your inquiry. We would recommend referring back to your doctor's recommendations.

Date Posted:
8/12/2006 10:59:24 PM

Question
I have had a distal biceps tendon rupture repair a month ago. My surgeon suggested using a gentle massager. Any suggestions. We can't obviously "pound" the surgical site. Thanks

Answer
Pro-Power Massager or Variotherm Hot and Cold Massager  would be the recommended products to provide the desired results.

Date Posted:
8/12/2006 10:16:02 PM

Question
we are interested in buying a wheelchair for an 88 yr. old woman. she is only 4 foot 9 inches tall. which wheelchair would be the best for her. she weighs about 140 pounds. can all wheelchairs be adjusted for height from floor so that her feet rest on the floor.

Answer

Dear Lucille,

Please visit our website www.msecompany.net.  In the product search please enter item #56SLCEVR.  This wheelchair has the capabilities to function vertically.  It is called the Galaxy Super Hemi Wheelchair 16 in Seat. Swingback Arms.  Please call me if you would like to place the order.  My phone number is 1-877-706-4480 X 107

Respectfully,

Christina Contreras
Sr. Sales Associate
877-406-4480 X 107
Medical Supplies & Equipment Company, LP.

Date Posted:
8/10/2006 7:19:50 PM

Question
My mother uses a semi-manual hospital bed in her home supplied by Medicare. She spends a lot of time in bed, and she is always commenting about the lack of support with the mattress that came with the bed. Can you recommend a firm mattress with support for her? Thank you in advance.

Answer

Dear Alice,

We have three types of mattresses.

1) Foam Matress

2)  Innerspring Mattress

3) Pressure Reduction Mattress

I would recommend the pressure reduction mattress #TM25

Please visit our website www.msecompany.net

Thank you for your time!

Christina Contreras

MSEC Customer Service

Date Posted:
8/10/2006 11:07:16 AM

Question
Please, can you tell me where to order a maternity style lab coat/smock? I've looked everywhere.

Answer

Dear Elizabeth,

We do not have maternity style lab coats/smocks.  Please see the following website:

www.allheart.com

Thank you,

Christina Contreras

MSEC Customer Service

Date Posted:
8/10/2006 12:59:33 AM

Question
Because I am allergic to synthetics, I would like to confirm that the cotton content really is as stated 90% in the item description below. If so, I would like to order - please call me at 239.293.0299. Thank you. Laret BolthouseSoft Wrap Elastic BandageItem #: 13150JNYDDM4" x 5 Yds Sterile 20/caseLow compression, 90% cotton bandage is ideal for use when a primary dressing other than gauze is needed. Cotton/rubber closed weave design helps keep warmth in and absorbs skin perspiration. Finest quality rubber for consistent elasticity, support and holding power. Withstands repeated washings with good memory. A full 5 yards long, stretched. Individually wrapped.

Answer
i have contacted the customer

Date Posted:
8/9/2006 9:57:10 PM

Question
Dear Sir or Madam,Since I will move to New York City on August 24th, 2006, and I'm sitting in a wheelchair, I will need an adjustable bed at the end of August. I want to buy such a bed at August 25th or so.I will need a bed that is height-adjustable altogether and has adjustable parts for head and feet. The width should be approximately 1,20 meters (47 inches). The adjustability should be controlled by means of a remote control.Do you have a bed that would fit these requirements? And can you tell me how much it would cost? And, furthermore, how fast can it be delivered to NYC once bought? (I'd like to have it at the end of August; if possible, I'd like to buy it when I'm in NYC from August 24th on; but if the delivery wouldn't be possible by end of august in that case, I'd consider buying via internet)I'm not sure if I want to buy a mattress with air-filled cells, alternate pressure system, or whatever, too. Could you tell me how much that would cost (also with a width of 1,20 meters resp. 47 inches) approximately?Thanks in advance for your answers on my questions.Best regards,Bernhard Leidner

Answer

Dear Bernhard Leidner,

May I recommend the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13347_Hospital%20Bed%20Packages/new_prod_full.asp

The total price is $997.00 plus $56.00 for shipping (it would be delivered to NYC within 3-4 business days.)

It meets all of your requirements. Please call 1-877-706-4480 to order.

Respectfully,

 

Christina Contreras

Senior Sales Associate

Medical Supplies & Equipment Company, LP
www.MSECompany.net
toll-free: 1.877.706.4480 x 107
direct/international: 1.713.589.6059 X 107
fax: 713.706.4161

 

Date Posted:
8/9/2006 11:04:18 AM

Question
I have fitted sheets 54" X 75"Do you have contour sheets to fit my bed?Thank you,Scott

Answer

Dear Scott,

Thank you for the inquiry. The closest dimension I have in stock for the contour sheets is 54 X 80 X 6.  It is item #C641912TDMMD.

Please visit our website at www.msecompany.net

Regards,

Christina Contreras

MSEC Customer Service

Date Posted:
8/9/2006 9:08:08 AM

Question
Hi.I want to ask u,Im interesting where can i find insuline for one time in the day?24 hour

Answer
We do not sell insuline.  Please see your physician for a prescription.

Date Posted:
8/9/2006 3:11:38 AM

Question
Hi, We are looking to sell a motorized power wheel chair, hopital bed with air mattress (the kind that moves the air around), and various other items. Do you buy used equipment or can you suggest the best way to sell these? Thanks.

Answer

Dear Ms. Phillips

Thank you for your inquiry.  We do not purchase used medical equipment from consumers.  You may wish to consider placing your products on eBay.com.  Good luck.

 

Date Posted:
8/8/2006 2:34:24 PM

Question
need chemicals and equipments for a dna lab

Answer

Dear Varghese:

Thank you for your inquiry.  Please contact our customer service and sales department at 877-706-4480 or fax us a product list to 713-706-4320.

Date Posted:
8/8/2006 3:18:07 AM

Question
What glucometer will give accurate blood glucose readings when high plasma vitamin C levels are present

Answer

Hello Dr. Shambaugh,

Thank you for the inquiry.  We sell two glucometers (Contour Meter and Breeze Meter) that would give accurate glucose readings when high plasma vitamin C levels are present.  They are in stock and ready to ship. We offer competitive pricing.  Please give me a call so I may prepare a quote with pricing, shipping and lead time.

Thank again for your time.

Respectfully,

 

Christina Contreras

Senior Sales Associate

Medical Supplies & Equipment Company, LP
www.MSECompany.net
toll-free: 1.877.706.4480 x 107
direct/international: 1.713.589.6059 X 107
fax: 713.706.4161

 

 

Date Posted:
8/7/2006 1:33:05 PM

Question
Are there limits to the number of times a pronex or Saunders cervical traction unit can be used during the day? over a period of time?

Answer

Dear Ms. Hanschu,

Thank you for the inquiry.  In answer to your question, the Pronex and Sauders cervical traction unit should be used per doctors instructions.  Your physician prescribes how many times you should use this unit based on your condition.  Please consult your doctor.  Thank you and have a great day.

Respectfully,

MSEC Customer Service

Date Posted:
8/7/2006 10:48:04 AM

Question
I am traveling to Ireland in a few weeks and I need to have a raised toilet seat, ideally with arms, that I can bring with me. I have seen a few on your website, but I wonder if all toilets are the same, if I will have a problem fitting it on the toilet in Ireland?Thank you,Mary Ann

Answer

Dear Ms. Connolly:

Many of the raised toilet seats we carry are designed to have a universal fit among the US produced commodes.  Irish/ European standards may differ.  Therefore, we would recommend obtainig the length and width of the commode in Ireland. Then selecting a product which fits those dimesnsions or contacting us with the product of your choice so we can check the dimensional fit for you.  You can contact us at toll free at 877-706-4480.

Date Posted:
8/4/2006 9:16:48 PM

Question
We are trying to find a table for my husband's power wheel-chair. He is quadriplegic. but is able to use his joy stick. We need a table that will fit on the right side andwill allow him to still use thejoy stick on the lest.

Answer

Hello Vicki,

Thank you for the inquiry. I need to know what type of power wheelchair you have in order to find a table that is compatible. Please advise.

Christina Contreras

1-877-706-4480 X 107

Date Posted:
8/3/2006 9:06:35 PM

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