Ask The Pros:

Question
what size lab coat should i get if i currently have a height of 5 feet 10 inches

Answer

Phillip,

Any full-length lab or knee length lab coat should fit.  The size is actually determined by the following factors:

Pant Size
Chest Size
Waist Size
Hip Size
Neck Size

A sizing chart will be e-mailed to you separately.

Date Posted:
6/4/2009 11:44:50 PM

Question
would like more info on order no 122041.Thank you - sorry to bother youthanks Brian

Answer

Brian,

There was an error in the shipment initially due to the delivery address.  The package shipped again on Wednesday, June 3rd via UPS and the tracking number is 1Z0617756876087191.  Delivery is estimated for June 8th.

Date Posted:
6/4/2009 7:31:28 PM

Question
I need a simple medical face mask strapping that doesn't leak, pulls over the head, and which can be set up with almost no finger/hand manipulation. I have parkinsons, live alone, and my fingers don't work very well. Appreciate your recommendations. Thanks.

Answer

Al,

Our Full Face CPAP Mask is quite simple to use and you can access the  User Manual to see how it is assembled along with put on.

Date Posted:
6/4/2009 5:23:40 PM

Question
Attention repair shops or o2 companies that do repairs. I have a good 50 plus melleniums first generation that are in need of repair. Most are in need of compressor repair. I have updated my equipment and will not be using these anymore. I am sure there is someone who would love to have these at the price of $25 each plus the shipping. We are in Rocky Mountain Region. They are mostly on pallets and ready to ship. We always donated these in the past to 3rd world countries but this year we found out that the charities we were donating to are not in the position to take them. So we will be ready to ship to you at $25 each. You pay the shipping charges. Most of these have the OPI oxygen percentage indicator on them. Most are in great condition on the outside. Rather than bother to repair them we have always donated them to charity. If you are a repair shop this is a great investment for you. I also have regulators and other respiratory products for sale.

Answer
Contact Ed Fritz at Ed.Fritz@AdvantageMedicalSystems.com 888-492-4049 x10.  They specialize in O2 concentrator service and repair.
 

Date Posted:
6/4/2009 12:15:09 PM

Question
I have a congenital fusion between my skull and C1. Currently, the only thing that I've found that helps is weekly massages and that gets expensive. How well does this product work and what can I expect from it? Is there a money back guarantee? Is there somewhere I can go to try it out?Thanks

Answer

 Dear Doug:

Unfortunately, we rarely hear feedback about the products once they are sold.   If the item is not returned, we assume that the client is pleased with the purchase.  If that is any indication of the quality of this unit, looking over sales data, it appears that none of these items have actually been returned for a refund or exchanged. 

You can review our Return Policy. 

You will need to check your local yellow pages for a list of orthopedic product retailers for availability of this product.

Date Posted:
6/3/2009 5:23:46 PM

Question
i have been diagnosed by my Doctur, with emphysemia. I do use normal inhalers to help with my breathing problems, but find them a hit and miss situation. I am aged 80 years, and have smoked for many years, Would then , a nebulizer be of much more help to me. Your advice would be apreciated. W Turner.

Answer

Dear Mr. Turner:

Unfortunately, only your regular doctor can make the diagnosis of whether or not the use of a nebulizer will benefit your condition.

Date Posted:
6/3/2009 2:49:37 PM

Question
Hi,I am interested in getting a pair of chiropractic sacral blocks and one block board. If I place an order today June 3rd, could I get them by June 12? I am living in Burbank, CA.Any help will be appreciated.Luke

Answer

Dear Luke,

Thank you for the inquiry. I have great news, the blocks would ship from our California warehouse and arrive to you within 3 business days. As soon as you place the order, it will be processed.

Respectfully,

MSEC

Date Posted:
6/3/2009 5:45:06 AM

Question
I noticed a equipment at one of nursing home. it is very useful for old person who was on stroke with left hand size paralysed. It is a roller in the center with 2 handles on right and left side and the size is not huge and you can put on the table for a person who still have the right arm to move even though the left side is paralysed. 2 hands hold on the 2 handles, left side and right side. You can use the right hand side, the only hand can roll the roller, moving in the direction of forward and backward, like in the circle. I think this is handy for the paralyzed person anytime to do exercise when they are sitting at the table. I am looking for they name the equipment and would like to buy one for my mom. I hope you can help and find for me. I saw the nursing home are using it for the old person to do the exercise. Please confirm as soon as possible.

Answer

Mabel,

We do not have a piece of equipment like this.  We do have a Hand Skate Exerciser.  It seems that what you are looking for seems to be something similar to the "Ab Roller" exerciser.  I'm sorry we couldn't be of any more assistance.

Date Posted:
6/2/2009 1:22:06 PM

Question
I have a problem with my neck and my doctor has done an MRI and he said that I have an acute slipped disc that would cause my nerves to be in a tighten and causing pain badly to me. I'm feeling the nerves is pinching me, I also feeel my right back shoulder hurts to my right arm.Due to the nerve pinch on my disc C 5,6, and my bone is in a bad condition. I always feel a tight muscles all the time. I do have a scolosis too. Please advice to help me ease my pain and help my disc to be normal again without having an operation as the neurosurgeon has suggested. Thank you.

Answer

Has your doctor prescribed any medical devices, such as back support or rehab program?

Date Posted:
6/1/2009 1:48:25 PM

Question
Is there anything that can help for my husband because he has triggerfinger and he can't move a couple of his fingers?

Answer

 Dear Rinny:

We don't have a product which will specifically aid with the triggerfinger.  You may wish to review this site for additional info http://orthoinfo.aaos.org/topic.cfm?topic=A00024

Date Posted:
6/1/2009 1:33:06 PM

Question
Hi when will i get the total for this order 122322 i placed Friday i want to pay by pay pal never got one by email let me know thanks Don

Answer

 Dear Don:

We are sending you

Date Posted:
6/1/2009 12:09:01 PM

Question
re order no 122041.have not yet rec'd shoes, I understand it takes time shipping thru customs to canada. But would greatly appreciate the carrier that u shipped them with.Thank you and hope I can do orther purchases with you.

Answer

Brian,

This order shipped on May 11th, however it was returned to our warehouse as the city of "Reserve Mines" was invalid with UPS and it was returned to our warehouse.  We are re-shipping today via UPS to the same address with "Cape Breton" as the city as this is what is recognized with your address.  We will update you with tracking information when available.  Thank you for your patience.

Date Posted:
5/31/2009 12:28:34 PM

Question
your free medical catalog. Thank you

Answer

 Dear Ms. Lobell:

Thank you for your inquiry.  Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
5/30/2009 3:48:44 PM

Question
My husband weighs 200lbs 5'8 tall with severe lumbar and cervical spinal stenosis plus advanced nueropathy in hands and legs. He is very uncomfortable in a standard electric hospital bed which we rented covered by Medicare and AARP Supplemental policy. Is there a wider bed available and if so, would it be covered? Thank you for your reply.

Answer

Beds wider than 34-36 inch standard hospital beds are readily available and typically fall into the category of bariatric beds.  If your husbands bed also comes with a standard foam or spring matterss, you may also want to consider upgrading to a gel filled or low air pressure mattress.  Unfortunately, we dont accept Medicare or insurance coverage, so we can only advise you to consult with a durable medical equipment dealer (DME) in your area.  Many DMEs will take Medicare and insurance as a form of payment.

Date Posted:
5/30/2009 12:12:05 PM

Question
I am looking to purchase a large amount of Pediasure. 5 or more cases depending on the price. I currently pay roughly $1.30 a can. I am interested in your company submitting a bid, your price can vary by volume if necessary.Regards,Bryan G. Findling

Answer
contacted them with pics and pricing from work email. CV 5/29
 

Date Posted:
5/29/2009 8:44:47 AM

Question
Can you tell me the instruction of how to use it?

Answer
5/29/2009 7:38:31 AM
 

Date Posted:
5/29/2009 5:17:51 AM

Question
CAN THIS CHAIR SIT UPRIGHT AND FOOT REST GO COMPLETELY FLAT. LOOKING FOR A CHAIR TO DO FACIAL TREATMENT AND NEED PATIENTS TO SIT UPRIGHT.

Answer

Huyen,

This Treatment Chair does have the ability for the back to be raised and the leg section elevated.
 

Date Posted:
5/28/2009 6:40:46 PM

Question
I am interested in purchasing the Manual Youth Bed item #M511NKM with a Foam Mattress item #TAM-511NKM. Approximately how much will it cost to ship it to Pahoa, Hawaii zip code 96778 and how long will it take to arrive once the order is placed?Mahalo~

Answer

Lee Henry-Chang,

I will get an estimate on delivery for you.  If you have any questions in the meantime, please feel free to contact me via your preferred method.

Respectfully,
Brittany Steffen-Smith
Sales Associate
1-877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
5/28/2009 5:56:15 PM

Question
Hi - I have heard that there is a device that plugs into a vehicle power outlet and inflates and deflates to stimulate blood circulation in a leg. Much like the ones that are used in hospitals for bedridden patients. Do you know of such a product and where I might buy one?

Answer
 These are called Intermittent Pneumatic Compression Boots.  However, these are not recommended for use while driving.

Date Posted:
5/28/2009 2:08:06 PM

Question
Does it matter which way sensor is applied? I.e., can cord side be on palm side of hand or should it be on back of hand?

Answer
The sensor device is located near the finger tip.  Use of the device as illustarted with the probe along the back of the palm may provide more consistant readings.

Date Posted:
5/28/2009 1:47:23 PM